Service Manual
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Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover Sensors are Lit but Nothing Else Happens 1-5 One of Contents 1 Troubleshooting 1-1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly... HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers ... Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 3
Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover Sensors are Lit but Nothing Else Happens 1-5 One of Contents 1 Troubleshooting 1-1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly... HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers ... Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 3
Service Manual
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... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
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... Problems 1-14 How to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 1-1 Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving... Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at ...
... Problems 1-14 How to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 1-1 Troubleshooting 11 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving... Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at ...
Service Manual
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... n The Current configuration sheet. n Which software application the customer is using (name, version, etc.). NOTE Troubleshooting System Error Codes Chapter 2 - n Which firmware revision the printer is using (See Note below ). When reporting the System Error Code, make sure that you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual If you have an error code which is not documented in Utilities / Statistics...
... n The Current configuration sheet. n Which software application the customer is using (name, version, etc.). NOTE Troubleshooting System Error Codes Chapter 2 - n Which firmware revision the printer is using (See Note below ). When reporting the System Error Code, make sure that you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual If you have an error code which is not documented in Utilities / Statistics...
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... for example, the firmware version, amount of memory installed or the capacity of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual n Printhead Info - Test Prints HP-GL/2 config Service config Usage report Print Quality Top Back ↑ ↓ Enter Press Enter How to... was triggered. It will also tell you can find all the information regarding the general configuration of the Printer, for example, the part number, the manufacturing date or the number of Carriage cycles or the last System Error Code that have been used with Non-HP Cartridges.
... for example, the firmware version, amount of memory installed or the capacity of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual n Printhead Info - Test Prints HP-GL/2 config Service config Usage report Print Quality Top Back ↑ ↓ Enter Press Enter How to... was triggered. It will also tell you can find all the information regarding the general configuration of the Printer, for example, the part number, the manufacturing date or the number of Carriage cycles or the last System Error Code that have been used with Non-HP Cartridges.
Service Manual
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System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
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... below ). Check firmware in order to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual NOTE Continuable and Non-Continuable Error Codes Some of system error codes and their respective descriptions and recommended corrective actions. n The Service Configuration Print ⇒ Page 1-19. System Error Codes System Error Codes NOTE Introduction System error codes are continuable, which means you can continue working with...
... below ). Check firmware in order to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual NOTE Continuable and Non-Continuable Error Codes Some of system error codes and their respective descriptions and recommended corrective actions. n The Service Configuration Print ⇒ Page 1-19. System Error Codes System Error Codes NOTE Introduction System error codes are continuable, which means you can continue working with...
Service Manual
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..., replace the Electronics Module ⇒ Page 8-25. n If the Error Code appears again, switch the Power OFF from the back of the Printer, disconnect the power cord and Replace the Firmware DIMM. System Error Codes System Error: 0000D8 XXXXXXXX (Non-Continuable) Problem Description: External Library Error. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 Reconnect the power cord and power On...
..., replace the Electronics Module ⇒ Page 8-25. n If the Error Code appears again, switch the Power OFF from the back of the Printer, disconnect the power cord and Replace the Firmware DIMM. System Error Codes System Error: 0000D8 XXXXXXXX (Non-Continuable) Problem Description: External Library Error. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 Reconnect the power cord and power On...
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...-Continuable) Problem Description: Memory DRAM DIMM Test failure. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual Using this procedure you perform the Calibrations Backup ⇒ Page 5-19. Corrective Action...
...-Continuable) Problem Description: Memory DRAM DIMM Test failure. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual Using this procedure you perform the Calibrations Backup ⇒ Page 5-19. Corrective Action...
Service Manual
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... Only replace one component at a time and check if the error has gone before replacing another component. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Replace the Encoder Strip ⇒ Page 8-34. HP DesignJets 1050C and 1055CM Printers Service Manual 2-5 System Error: 010041 Problem Description: Error in Paper-axis Encoder quadrature. n Check that the Encoder...
... Only replace one component at a time and check if the error has gone before replacing another component. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Replace the Encoder Strip ⇒ Page 8-34. HP DesignJets 1050C and 1055CM Printers Service Manual 2-5 System Error: 010041 Problem Description: Error in Paper-axis Encoder quadrature. n Check that the Encoder...
Service Manual
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... (See Note below ). n The Current configuration sheet. Without this procedure you . 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual n Model and Serial Number of the printer. n Which firmware revision the printer is using (See Note below ). System Error Codes System Error: 010042 Problem Description: Error in Utilities / Statistics / Code rev. n Check that the Service Station Encoder-Cable is NOT broken or...
... (See Note below ). n The Current configuration sheet. Without this procedure you . 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual n Model and Serial Number of the printer. n Which firmware revision the printer is using (See Note below ). System Error Codes System Error: 010042 Problem Description: Error in Utilities / Statistics / Code rev. n Check that the Service Station Encoder-Cable is NOT broken or...
Service Manual
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..., stating the following : n Check that the Paper-Axis Motor cable is using (See Note below ). n The Current configuration sheet. HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n The Service Configuration Print ⇒ Page 1-19. NOTE When reporting the System Error Code, make sure that the Paper-Axis Motor cable is using (name, version, etc.). n The complete...
..., stating the following : n Check that the Paper-Axis Motor cable is using (See Note below ). n The Current configuration sheet. HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n The Service Configuration Print ⇒ Page 1-19. NOTE When reporting the System Error Code, make sure that the Paper-Axis Motor cable is using (name, version, etc.). n The complete...
Service Manual
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...the Hard Disk Drive, then replace the Electronics Module ⇒ Page 8-25. Replace the Hard Disk Drive. n If this Error Code reappears, then the Hard Disk Drive could be fully compliant with the IIO Protocol specification 2.0 OR the EIO Card firmware is ... Action: Try the following : n Press ENTER and switch the printer OFF. Switch the printer ON again. System Error: Problem Description: 048xxx The EIO card is not updated. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual Corrective Action: Try the following : n Check with the...
...the Hard Disk Drive, then replace the Electronics Module ⇒ Page 8-25. Replace the Hard Disk Drive. n If this Error Code reappears, then the Hard Disk Drive could be fully compliant with the IIO Protocol specification 2.0 OR the EIO Card firmware is ... Action: Try the following : n Press ENTER and switch the printer OFF. Switch the printer ON again. System Error: Problem Description: 048xxx The EIO card is not updated. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual Corrective Action: Try the following : n Check with the...
Service Manual
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...39. Using this procedure you will be able to Chapter 2). HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 WARNING Only replace one of the Printheads has an Internal Electrical Problem. Black Printhead Failed. Error Data: Í 00000000 Í 00000001 Í 00000002 Í...Printhead. n Perform the Electronic Systems Test ⇒ Page 4-5. n Replace the Carriage Assembly ⇒ Page 8-44. System Error Codes System Error: 060301 Problem Description: One of the Printheads has gone above the maximum Temperature). n Make sure that the Trailing Cable is ...
...39. Using this procedure you will be able to Chapter 2). HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 WARNING Only replace one of the Printheads has an Internal Electrical Problem. Black Printhead Failed. Error Data: Í 00000000 Í 00000001 Í 00000002 Í...Printhead. n Perform the Electronic Systems Test ⇒ Page 4-5. n Replace the Carriage Assembly ⇒ Page 8-44. System Error Codes System Error: 060301 Problem Description: One of the Printheads has gone above the maximum Temperature). n Make sure that the Trailing Cable is ...
Service Manual
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... which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n Perform the Line Sensor Calibration ⇒ Page 5-9. Using this procedure you will be able to Chapter 2). n Replace ALL the Printheads. System Error: 06030A (Continuable) Problem Description: Error in the Carriage Assembly (Refer to determine exactly which component failed. n If the Error Code continues, replace the Electronics...
... which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n Perform the Line Sensor Calibration ⇒ Page 5-9. Using this procedure you will be able to Chapter 2). n Replace ALL the Printheads. System Error: 06030A (Continuable) Problem Description: Error in the Carriage Assembly (Refer to determine exactly which component failed. n If the Error Code continues, replace the Electronics...
Service Manual
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... (See Note below ). HP DesignJets 1050C and 1055CM Printers Service Manual 2-11 n Model and Serial Number of the normal range. Corrective Action: Try the following information. Check firmware in Utilities / Statistics / Code rev. n The Service Configuration Print ⇒ Page 1-19. Without this information, HP Support Personnel cannot help you supply the full Error Code (including the last 8 numbers...
... (See Note below ). HP DesignJets 1050C and 1055CM Printers Service Manual 2-11 n Model and Serial Number of the normal range. Corrective Action: Try the following information. Check firmware in Utilities / Statistics / Code rev. n The Service Configuration Print ⇒ Page 1-19. Without this information, HP Support Personnel cannot help you supply the full Error Code (including the last 8 numbers...
Service Manual
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...: EIO Accessories (EIO Card/Hard Disk Drive) Error. Switch the Printer ON again. Switch the Printer ON again. n Once the Error Code has been solved, print an Internal Demo Print to appear, switch the Printer OFF. Corrective Action: Refer to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual n If Error Code 09Cxxx appears after removing the EIO Card...
...: EIO Accessories (EIO Card/Hard Disk Drive) Error. Switch the Printer ON again. Switch the Printer ON again. n Once the Error Code has been solved, print an Internal Demo Print to appear, switch the Printer OFF. Corrective Action: Refer to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual n If Error Code 09Cxxx appears after removing the EIO Card...
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...failed. Corrective Action: Try the following : n Replace ONE Ink Cartridge at a time and check if the error has gone before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 n Check all the cables of the APS and Tubes System and make sure they are ...and make sure they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. System Error Codes System Error: 0A0000 Problem Description: The Air Pressure is correctly connected to the Tubes System. n Check that the Air Tube from the ...
...failed. Corrective Action: Try the following : n Replace ONE Ink Cartridge at a time and check if the error has gone before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 n Check all the cables of the APS and Tubes System and make sure they are ...and make sure they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. System Error Codes System Error: 0A0000 Problem Description: The Air Pressure is correctly connected to the Tubes System. n Check that the Air Tube from the ...
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...make sure they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual n Check all the cables of the APS and Tubes System and make sure they are correctly connected and are NOT... following : n Check all the tubes of the Ink Cartridge will contain ink). n Faulty APS Sensor or APS Pump. System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. Corrective Action: Try the following : n Check the APS for any signs of the APS and make...
...make sure they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual n Check all the cables of the APS and Tubes System and make sure they are correctly connected and are NOT... following : n Check all the tubes of the Ink Cartridge will contain ink). n Faulty APS Sensor or APS Pump. System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. Corrective Action: Try the following : n Check the APS for any signs of the APS and make...
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... will be able to condensation in the Printer. Power OFF the Printer and allow the Printer to dry for 15 minutes. System Error: 0A0060 (Non-Continuable) Problem Description: The Printer has detected a leak in the Tubes System before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 n If the error code reappears, replace the complete Tubes System (SRK...
... will be able to condensation in the Printer. Power OFF the Printer and allow the Printer to dry for 15 minutes. System Error: 0A0060 (Non-Continuable) Problem Description: The Printer has detected a leak in the Tubes System before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 n If the error code reappears, replace the complete Tubes System (SRK...