Installation Guide
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... the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP... for Windows XP 12 Renewing the IP Address for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty ...
... the Modem Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP... for Windows XP 12 Renewing the IP Address for Windows 7, Vista, or XP 13 Monitoring Your Modem Starting the Modem Configuration Manager 14 Restoring Your Modem Settings 15 Troubleshooting Solutions ...16 Front Panel Icons and Error Conditions 17 Software License & Warranty ...
Installation Guide
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...the SB6121 Contact Information For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website: http://broadband.motorola.com/consumers/support 3 System Requirements The SB6121 is compatible with the modem. B 1 Introduction The Motorola® SURFboard® SB6121 ... business to the network Contains software license, warranty, and safety information for the SB6121 Provides basic information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. This guide provides product overview and...
...the SB6121 Contact Information For more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website: http://broadband.motorola.com/consumers/support 3 System Requirements The SB6121 is compatible with the modem. B 1 Introduction The Motorola® SURFboard® SB6121 ... business to the network Contains software license, warranty, and safety information for the SB6121 Provides basic information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. This guide provides product overview and...
Installation Guide
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... window. 7. Click Change adapter settings to display the Internet Protocol Properties window. 8. If the Motorola website appears, you may need to configure your cable modem, you do not see the Configuring TCP/IP section for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document Select Internet Protocol Version 4 or...
... window. 7. Click Change adapter settings to display the Internet Protocol Properties window. 8. If the Motorola website appears, you may need to configure your cable modem, you do not see the Configuring TCP/IP section for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document Select Internet Protocol Version 4 or...
Installation Guide
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... the Internet Protocol (TCP/IP) Properties window. 7. Close the remaining windows and exit the Control Panel. B Configuring TCP/IP for Windows XP 1. Configuring TCP/IP for Windows Vista 1. Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol ...5. Right-click the network connection for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Click Control Panel. 3. Double-click Network and Sharing Center to the Internet • Configuring TCP/IP for your network interface. 7. Select ...
... the Internet Protocol (TCP/IP) Properties window. 7. Close the remaining windows and exit the Control Panel. B Configuring TCP/IP for Windows XP 1. Configuring TCP/IP for Windows Vista 1. Select Internet Protocol (TCP/IP) and click Properties to display the Internet Protocol ...5. Right-click the network connection for Windows Vista SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 11 Uncontrolled Document Click Control Panel. 3. Double-click Network and Sharing Center to the Internet • Configuring TCP/IP for your network interface. 7. Select ...
Installation Guide
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... Internet using the cable modem. When Auto-configuration is enabled, Windows will not be able to 169.254.255.255, is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. Because this automatically assigned IP address is... network problems or an improper connection between your computer and the SB6121. On the Windows taskbar, click Start. 2. Select Run to open the Run window. 5. This can see cable-TV channels on your IP configuration. Verifying the IP Address for Windows 7 1. Type cmd and...
... Internet using the cable modem. When Auto-configuration is enabled, Windows will not be able to 169.254.255.255, is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. Because this automatically assigned IP address is... network problems or an improper connection between your computer and the SB6121. On the Windows taskbar, click Start. 2. Select Run to open the Run window. 5. This can see cable-TV channels on your IP configuration. Verifying the IP Address for Windows 7 1. Type cmd and...
Installation Guide
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... on . Press Enter. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3. Monitoring Your Modem • Starting the Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation... Guide 14 Uncontrolled Document B 5 Monitoring Your Modem Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem...
... on . Press Enter. The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3. Monitoring Your Modem • Starting the Modem Configuration Manager SB6121 DOCSIS 3.0® Cable Modem • Installation... Guide 14 Uncontrolled Document B 5 Monitoring Your Modem Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem...
Installation Guide
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Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 15 Uncontrolled Document WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Click Reset All Defaults. B Restoring Your Modem Settings You can reset your existing modem configuration settings. Select Configuration from the menu bar. 2.
Monitoring Your Modem • Restoring Your Modem Settings SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 15 Uncontrolled Document WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Click Reset All Defaults. B Restoring Your Modem Settings You can reset your existing modem configuration settings. Select Configuration from the menu bar. 2.
Installation Guide
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... refer to Front Panel Icons and Error Conditions to identify the error. • If you have to reset the SB6121 modem configuration to ensure your service provider for your service provider. B A Troubleshooting If the solutions listed here do not solve your... problem, contact your system described in Configuring TCP/IP. Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 16 Uncontrolled Document Your service provider may have cable television,...
... refer to Front Panel Icons and Error Conditions to identify the error. • If you have to reset the SB6121 modem configuration to ensure your service provider for your service provider. B A Troubleshooting If the solutions listed here do not solve your... problem, contact your system described in Configuring TCP/IP. Troubleshooting • Solutions SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 16 Uncontrolled Document Your service provider may have cable television,...
Quick Reference Guide
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...speeds up to 1 Gbps, and upstream throughput up to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. Technical Operations Academy Page 1 of DOCSIS, but most notably, channel bonding. This document was developed to a minimum ... to be used by a single subscriber. Additionally, DOCSIS 3.0 supports IPv6and Internet Protocol Television (IPTV). Motorola SB6121 Version Date: v1.0 September 2011 Field Operations Table of Contents Quick Reference Guide Table of 120 Mbps. Quick Reference Guide -
...speeds up to 1 Gbps, and upstream throughput up to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. Technical Operations Academy Page 1 of DOCSIS, but most notably, channel bonding. This document was developed to a minimum ... to be used by a single subscriber. Additionally, DOCSIS 3.0 supports IPv6and Internet Protocol Television (IPTV). Motorola SB6121 Version Date: v1.0 September 2011 Field Operations Table of Contents Quick Reference Guide Table of 120 Mbps. Quick Reference Guide -
Quick Reference Guide
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Key Light Off Flashing 1 POWER Power is This light should be used during installation, configuration, and troubleshooting. The LINK light flashes when the cable modem is detected connected via the Ethernet (10Base-T) or Fast Ethernet (... Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port computer, or hub is port is transferring data. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs ...
Key Light Off Flashing 1 POWER Power is This light should be used during installation, configuration, and troubleshooting. The LINK light flashes when the cable modem is detected connected via the Ethernet (10Base-T) or Fast Ethernet (... Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port computer, or hub is port is transferring data. Quick Reference Guide: Motorola SB6121 Front Panel Display The front panel LEDs ...
Quick Reference Guide
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... be acquired. C. Downstream and upstream acquired. F. H. To restart the Motorola SB6121: 1. Shutdown the computer 2. Restart the computer. IP registration was lost. Turns off , modem is enabled. The SB6121 start-up sequence as a SLM to visually determine if channel bonding and...connection. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 Scanning downstream frequencies. Modem processing for DHCP, TFTP, and TOD. Ready. PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. G. If the ...
... be acquired. C. Downstream and upstream acquired. F. H. To restart the Motorola SB6121: 1. Shutdown the computer 2. Restart the computer. IP registration was lost. Turns off , modem is enabled. The SB6121 start-up sequence as a SLM to visually determine if channel bonding and...connection. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 Scanning downstream frequencies. Modem processing for DHCP, TFTP, and TOD. Ready. PC/Activity is solid when a CPE is disabled via DOCSIS® configuration file. G. If the ...