Installation Guide
Page 3
... Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the IP Address for Windows 7 12 Verifying the IP Address for Windows...
... Connecting the SB6121...6 Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7 Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the IP Address for Windows 7 12 Verifying the IP Address for Windows...
Installation Guide
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For more information, see the Motorola website, you complete the TCP/IP configuration, go to Verifying the IP Address for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document Right-click the network connection for your computer and other network devices to the Internet. 1. ...
For more information, see the Motorola website, you complete the TCP/IP configuration, go to Verifying the IP Address for an Internet Connection SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 10 Uncontrolled Document Right-click the network connection for your computer and other network devices to the Internet. 1. ...
Installation Guide
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... Properties to display the Local Area Connection Properties window. Select Obtain an IP address automatically and Obtain DNS server address automatically. 8. If you to allow access to save the TCP/IP settings and close the Local Area Connection Properties window. 12. Click OK.... 4. When you complete the TCP/IP configuration, go to Verifying the IP Address for your permission to the Internet • Configuring TCP/IP for Windows Vista 1. Connecting to continue, click Continue. 8. B Configuring TCP/IP for Windows Vista SB6121 DOCSIS 3.0® Cable Modem •...
... Properties to display the Local Area Connection Properties window. Select Obtain an IP address automatically and Obtain DNS server address automatically. 8. If you to allow access to save the TCP/IP settings and close the Local Area Connection Properties window. 12. Click OK.... 4. When you complete the TCP/IP configuration, go to Verifying the IP Address for your permission to the Internet • Configuring TCP/IP for Windows Vista 1. Connecting to continue, click Continue. 8. B Configuring TCP/IP for Windows Vista SB6121 DOCSIS 3.0® Cable Modem •...
Installation Guide
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...between your computer and the SB6121. The Auto-configuration IP address, ranging from 169.254.0.0 to the Internet • Verifying the IP Address for Automatic Private IP Addressing (APIPA). Type cmd and click OK to display your IP configuration. Verifying the IP Address for Windows 7 1. ... to open a command prompt window. 6. If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. The Auto-configuration IP address, ranging from 169.254.0.0 to open a command prompt window. ...
...between your computer and the SB6121. The Auto-configuration IP address, ranging from 169.254.0.0 to the Internet • Verifying the IP Address for Automatic Private IP Addressing (APIPA). Type cmd and click OK to display your IP configuration. Verifying the IP Address for Windows 7 1. ... to open a command prompt window. 6. If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your computer and the SB6121. The Auto-configuration IP address, ranging from 169.254.0.0 to open a command prompt window. ...
Installation Guide
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... can renew your service provider. If, after performing this procedure, your computer still cannot access the Internet, call your IP address. Select Run to the Internet • Renewing the IP Address for Windows 7, Vista, or XP SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 13 Uncontrolled Document Type exit and press Enter to open the...
... can renew your service provider. If, after performing this procedure, your computer still cannot access the Internet, call your IP address. Select Run to the Internet • Renewing the IP Address for Windows 7, Vista, or XP SB6121 DOCSIS 3.0® Cable Modem • Installation Guide 13 Uncontrolled Document Type exit and press Enter to open the...
Installation Guide
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...; Check the coaxial cable connection at the SB6121 and cable wall outlet. Hand-tighten if necessary. • Check the IP address. Call your service provider if you need an IP address. • Check that the Ethernet cable is properly connected to the SB6121 and the computer. • If a ..., note the status of the icon lights as described in Configuring TCP/IP. Follow the steps for verifying the IP address for your service provider. Troubleshooting Solutions POSSIBLE SOLUTION • Check that the SB6121 is properly plugged into the electrical wall outlet. • Check that the...
...; Check the coaxial cable connection at the SB6121 and cable wall outlet. Hand-tighten if necessary. • Check the IP address. Call your service provider if you need an IP address. • Check that the Ethernet cable is properly connected to the SB6121 and the computer. • If a ..., note the status of the icon lights as described in Configuring TCP/IP. Follow the steps for verifying the IP address for your service provider. Troubleshooting Solutions POSSIBLE SOLUTION • Check that the SB6121 is properly plugged into the electrical wall outlet. • Check that the...
Quick Reference Guide
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Quick Reference Guide: Motorola SB6121 Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. Always use straight-through cables, not cross over cables User Guides, Drivers, and Datasheets can be found at: http://broadband.motorola.com/consumers/support Technical Operations Academy Page 5 of 5
Quick Reference Guide: Motorola SB6121 Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. Always use straight-through cables, not cross over cables User Guides, Drivers, and Datasheets can be found at: http://broadband.motorola.com/consumers/support Technical Operations Academy Page 5 of 5