Installation Guide
Page 22
... ONLINE icon is not functioning properly. Solutions MODEM PROBLEM Power Icon is operating properly. • Check the coaxial cable connection at the SB6121 and cable wall outlet. Your service provider may have cable television, check your television to verify connectivity. • Call your cable service...port, check that the Energy Conservation switch is ON (pushed in). • On the front panel, note the status of the icon lights as described in Front Panel Icons and Error Conditions. B A Troubleshooting If the solutions listed here do not solve your problem, contact ...
... ONLINE icon is not functioning properly. Solutions MODEM PROBLEM Power Icon is operating properly. • Check the coaxial cable connection at the SB6121 and cable wall outlet. Your service provider may have cable television, check your television to verify connectivity. • Call your cable service...port, check that the Energy Conservation switch is ON (pushed in). • On the front panel, note the status of the icon lights as described in Front Panel Icons and Error Conditions. B A Troubleshooting If the solutions listed here do not solve your problem, contact ...
Quick Reference Guide
Page 3
... be used during installation, configuration, and troubleshooting. Technical Operations Academy Page 3 of 5 The LINK light flashes when the cable modem is detected connected via the Ethernet (10Base-T) or Fast Ethernet (100Base-T) port Blue: High-speed ... and ONLINE lights are ON. Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port computer, or hub is port is transferring data. Quick Reference Guide: Motorola SB6121 Front Panel ...
... be used during installation, configuration, and troubleshooting. Technical Operations Academy Page 3 of 5 The LINK light flashes when the cable modem is detected connected via the Ethernet (10Base-T) or Fast Ethernet (100Base-T) port Blue: High-speed ... and ONLINE lights are ON. Use them as a visual reference for configuration Connected to the Internet failed parameters 5 LINK No connection to the Transmitting or receiving Amber: A device, SB6121 Ethernet data on the Ethernet port computer, or hub is port is transferring data. Quick Reference Guide: Motorola SB6121 Front Panel ...
Quick Reference Guide
Page 4
B. Downstream and upstream acquired. Ready. F. To restart the Motorola SB6121: 1. Unplug the cable modem from power and wait approximately 1 minute. 3. Restart the computer. The upstream (SEND) channel cannot be corrected by restarting the cable modem. ... or receiving data. Shutdown the computer 2. Plug the cable modem back into power. 4. If the RF levels are : A. Verify the power connection. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 LEDs and Error conditions Light RECIEVE SEND ONLINE POWER Turns off .
B. Downstream and upstream acquired. Ready. F. To restart the Motorola SB6121: 1. Unplug the cable modem from power and wait approximately 1 minute. 3. Restart the computer. The upstream (SEND) channel cannot be corrected by restarting the cable modem. ... or receiving data. Shutdown the computer 2. Plug the cable modem back into power. 4. If the RF levels are : A. Verify the power connection. Quick Reference Guide: Motorola SB6121 Start-Up Sequence The SB6121 goes through a series of 5 LEDs and Error conditions Light RECIEVE SEND ONLINE POWER Turns off .