Motorola SB5101U Support Question
Motorola SB5101U Support Question
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Question posted by 69SanchezAndres on May 12th, 2020
The Motorola Doesn't Have All Four Green Lights On
Current Answers
Answer #1: Posted by Savior91 on May 12th, 2020 1:14 PM
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April 25th, 2020 Points: 42,150
The lights on the indicator panel are there to alert you to problems. If alert lights are on or flashing, something may be wrong.
"POWER" Light
If the "POWER" light is off, the modem does not detect a power source. Ensure the power supply is plugged into a working outlet.
The "POWER" light may also be off if the device is in Standby Mode. Press the "STANDBY" button on the top of the device to end Standby mode.
"RECEIVE" Light
If the "RECEIVE" light is off, then your modem does not detect a connection. Ensure all cables are properly attached. If this doesn't work, reset your device by holding the "STANDBY" button on the top of the device for 30 seconds.
If the "RECEIVE" light is flashing, the your modem is actively searching for a connection from the network. This may be an issue with your internet provider.
"SEND" Light
If the "SEND" light is off, then your modem does not detect a connection. Ensure all cables are properly attached. If this doesn't work, reset your device by holding the "STANDBY" button on the top of the device for 30 seconds.
If the "SEND" light is flashing, the your modem is actively searching for a connection from the network. This may be an issue with your internet provider.
"ONLINE" Light
If the "ONLINE" light is off, then your modem does not detect a connection. Ensure all cables are properly attached. If this doesn't work, reset your device by holding the "STANDBY" button on the top of the device for 30 seconds.
If the "ONLINE" light is flashing, the your modem is sending or receiving data over the internet. There may no problem at all, as long as no other lights are off or flashing.
"ACTIVITY" Light
If the "ACTIVITY" light is off, then your modem does not detect a connection. Ensure all cables are properly attached. If this doesn't work, reset your device by holding the "STANDBY" button on the top of the device for 30 seconds.
If the "ACTIVITY" light is flashing, the your modem is sending or receiving data over the internet. There may no problem at all, as long as no other lights are off or flashing.
To read more, visit
https://www.ifixit.com/Wiki/Motorola_SURFboard_SB5101_Troubleshooting
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