Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by Marydgo on March 8th, 2014
How To Manually Configure Surfboard Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the...
Installation Guide - Page 4
... the following:
• Read all of the instructions listed here and/or in the user manual before you are not likely to be walked on the device.
• This device was ...the device.
• Place this device in strict accordance with all safety precautions. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document B
i Safety and Regulatory Information
IMPORTANT SAFETY ...
Installation Guide - Page 5
... of the National Electric Code, which can radiate radio frequency energy and, if not installed and used in an environment that contained in a particular installation. SB6121 Cable Modem • Installation Guide
v
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Installation Guide - Page 6
...) of the Industry Canada Rules. IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
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Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. B
FCC...
Installation Guide - Page 7
...SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
1
Uncontrolled Document
It also provides instructions for the SB6121. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem...This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. ITEM Power ...
Installation Guide - Page 9
... for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded downstream channels
Green...
Installation Guide - Page 10
... provided by your service provider may implement bonded channels for high-speed Internet and Ethernet connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is not available in all locations.
Note...
Installation Guide - Page 11
... provide the MAC address marked HFC MAC ID to your Internet Service provider. It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using...
Installation Guide - Page 12
... is connected to a cable outlet or splitter. 2. Plug the other end of the coaxial cable to the Cable connector on the modem. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Plug the power cord into an electrical wall outlet. 5. Connect the other end of the building...
Installation Guide - Page 16
....motorola.com in the Address bar.
Select Properties to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document When you may need to configure your cable modem to retrieve an IP address. For more information, see the Motorola website, you complete the TCP/IP...
Installation Guide - Page 17
... Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties to the Network Properties Options. Click OK to the Internet • Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Click Start and then click Settings. 2. Select Obtain an IP address automatically and Obtain DNS...
Installation Guide - Page 18
..., Windows will not be able to obtain one. Click Run to display the IP Configuration. Type ipconfig and press Enter to open a command prompt window. 6. If an Auto-configuration IP address is reserved for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Select Run to open the Run window. 3. Click...
Installation Guide - Page 20
...192.168.100.1 in the Modem Configuration Manager, please contact your cable modem. 2.
Starting the Modem Configuration Manager
1. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory...
Installation Guide - Page 21
Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
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Restoring Your Modem Settings
You can reset your existing modem configuration settings. Select Configuration from the menu bar.
2. Click Reset All Defaults.
WARNING: This will delete your SB6121 modem configuration to the factory ...
Installation Guide - Page 22
... is working.
• Check that the ONLINE icon is ON to verify connectivity.
• Call your service provider if you have to reset the SB6121 modem configuration to the SB6121 and the computer.
• If a device is connected via the Ethernet port, check that the Energy Conservation switch is not functioning properly. Your service...
Installation Guide - Page 24
...BETWEEN YOU AND MOTOROLA.
Software License & Warranty • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
18
Uncontrolled Document BY USING THE CABLE DATA... the Software (if applicable) in whatever form.
B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT...
Installation Guide - Page 25
... EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. The Software, including any Product subjected to and modifications of Pennsylvania, without bugs.
Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is not designed or intended for details. or (ii) to which result from normal wear and tear under United...
Quick Reference Guide - Page 1
... proper steps of 120 Mbps.
Channel bonding enables multiple downstream and upstream channels to be "virtually-bonded" together to a minimum rate of installing, configuring, and troubleshooting the Motorola SB6121 modem.
This increases downstream speeds up to 1 Gbps, and upstream throughput up to be used by a single subscriber.
Additionally, DOCSIS 3.0 supports IPv6and Internet...
Quick Reference Guide - Page 3
...ONLINE lights are ON. The LINK light flashes when the cable modem is performing. Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
... how and what the modem is transferring data. Key Light
Off
Flashing
1 POWER Power is
This light should be used during installation, configuration, and troubleshooting. Technical Operations Academy...
Quick Reference Guide - Page 4
... to visually determine if channel bonding and Gigabit Ethernet is disabled via
DOCSIS® configuration file. Modem processing for DHCP, TFTP, and TOD. Ready. Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 To restart the Motorola SB6121:
1. Scanning downstream frequencies. G. H. Downstream and upstream acquired. F. Plug the cable...
