Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by hkheegc on September 2nd, 2014
Is There A Reset Button On A Surfboard Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...touch the coaxial cable connector on a stable surface.
• Avoid damaging the cable modem with national wiring codes and conform to which this device to all warning and caution statements... in a location that they exit from the type of fire or electric shock. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document If you operate this device in a shock...
Installation Guide - Page 5
... restricted to remove dust.
• For added protection, unplug the device from vibration and dust.
• Wipe the device with residential or commercial waste. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Keep the device away from excessive heat and humidity and keep the device free from the wall outlet and disconnect...
Installation Guide - Page 6
.... These radars could cause interference and/or damage to match the intended destinations. This Class B digital apparatus complies with RSS-210 of the device. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document High power radars are restricted from using the 5600-5650 MHz frequency band. IC Radiation Exposure Statement
IMPORTANT NOTE...
Installation Guide - Page 7
.... If you obtained the modem from your home or business to the Internet and other online services. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access...
Installation Guide - Page 9
2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: ... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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Installation Guide - Page 10
The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is made. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document
Your service provider may also implement bonded channels for RECEIVE and SEND channel connections. Note: To increase the bandwidth available ...
Installation Guide - Page 11
... Guide
5
Uncontrolled Document It contains a MAC address which is located on the bottom of the modem.
To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting...
Installation Guide - Page 12
B
3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Exposure ... other end of the coaxial cable to the Ethernet port on your computer. 6. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
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Connect the other end of the Ethernet cable to the...
Installation Guide - Page 13
...; Make sure the power cord is a Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used.
• Push • Push
button in the ON position (pushed in) to power on the cable modem button in the OFF position (pushed out) to power off the...
Installation Guide - Page 14
... following page. Wall Mounting Template
Print the wall mounting template on the cable modem and
the electrical outlet. 5. B
Before drilling holes in the wall, check...cable modem, reconnect the coaxial and Ethernet cable. 4. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Verify that the cable modem is ...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
... Motorola website appears, you may need to configure your cable modem to retrieve an IP address. Select Properties to display the...for an Internet Connection
After installing your cable modem, you complete the TCP/IP configuration, go to Verifying the IP Address for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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...
Installation Guide - Page 17
... Local Area Connection Properties window. 12. Click OK to display the Local Area Connection Properties window. Right-click the network connection for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Windows needs your permission to display the Network and Internet window. 4. Click Start and then click Settings...
Installation Guide - Page 18
... broadband network problems or an improper connection between your computer and the SB6121. Click Run to display the IP Configuration. Because this automatically assigned IP... for Windows Vista
1. If an Auto-configuration IP address is reserved for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Select Run to open the Run window. ...
Installation Guide - Page 20
...
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Press Enter.
Open any web browser on . Starting the Modem Configuration Manager
1. B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your service provider for more information. You can also reset the modem configuration back to the original factory settings. The following...
Installation Guide - Page 21
WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1.
Click Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select Configuration from ...
Installation Guide - Page 22
...ONLINE icon is ON to ensure your service provider if you have to reset the SB6121 modem configuration to the SB6121 and the computer.
• If a device is connected via the ..., contact your system described in Configuring TCP/IP. Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
16
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Call your cable service is ON ...
Installation Guide - Page 24
... manufacturers of any "on-line" or electronic documentation.
UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. The Software is never sold. Software provided by destroying the original and all of the terms of this License. Motorola licenses the...
Installation Guide - Page 25
... RESTRICTED RIGHTS
The Product and documentation is provided with the terms of this License constitutes a waiver of The Rights in this License. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Motorola does not warrant that...
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