Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by robma on September 23rd, 2013
How To Reset Surfboard Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
... type of power source indicated on a stable surface.
• Avoid damaging the cable modem with static by items placed upon or against them properly.
• Different types of...the provided power and interface cables and install them . If you operate this device. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Overloaded AC outlets, extension cords, frayed power ...
Installation Guide - Page 5
... interference to radio or television reception, which can radiate radio frequency energy and, if not installed and used in an environment that exceeds 40º C. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on a Motorola product, do not dispose of the 5150-5250 MHz frequency band is...
Installation Guide - Page 6
... apparatus complies with any person's body (including hands, wrists, feet, and ankles) must not be at the factory to indoor use of the device.
SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document To comply with IC radiation exposure limits set forth for an uncontrolled environment. These radars could cause interference and...
Installation Guide - Page 7
... compatible with the modem.
You can use your high-speed cable modem to directly connect one computer in the box with the following items are included in your service provider, some of the included items may be different. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to...
Installation Guide - Page 9
2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*:...connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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Installation Guide - Page 10
Your service provider may also implement bonded channels for RECEIVE and SEND channel connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document B
ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to the Ethernet (...
Installation Guide - Page 11
... Guide
5
Uncontrolled Document It contains a MAC address which is located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider.
The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting...
Installation Guide - Page 12
... is for indoor use only. Connect the other end of the cables to lightning could create a safety hazard and damage the product.
1. B
3
Installing the Modem
Connecting the SB6121
This product is connected to a cable outlet or splitter. 2. Exposure of the coaxial cable to the Cable connector on your computer. 6. Connect the Ethernet...
Installation Guide - Page 13
... sure the power cord is disconnected from the back of 9.0 mm to mount the cable modem.
B
Using the Energy Conservation Switch
The Energy Conservation switch is a Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used.
• Push • Push
button...
Installation Guide - Page 14
... head to water, gas, or electrical lines.
1. Properly arrange the cables to a depth of at least 1½
inches (3.8 cm). Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
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See the dimension diagram below for potential damage to wall spacing
3. Select an appropriate depth and diameter...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
9
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Installation Guide - Page 16
... website, you may need to retrieve an IP address. Click Network and Sharing Center to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click OK to save the TCP/IP settings and close the Local Area Connection Properties window. 11. Connecting...
Installation Guide - Page 17
... and Sharing
Center window. 5.
Click Control Panel. 3. Double-click Network and Sharing Center to the Internet • Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Right-click the network connection for Windows XP. When you complete the TCP/IP configuration, go to Verifying...
Installation Guide - Page 18
... XP
1. Click Run to open a command prompt window. 6.
Type ipconfig and press Enter to the Internet • Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Check the following: • Your cable connections • Whether you will automatically assign an IP address if the...
Installation Guide - Page 20
... first log on a computer connected to the original factory settings. Type http://192.168.100.1 in the Modem Configuration Manager, please contact your cable modem.
Open any web browser on . B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your service provider for more information...
Installation Guide - Page 21
B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Click Reset All Defaults. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document Select Configuration from the menu bar.
2.
WARNING: This will delete your SB6121 modem configuration to the factory ...
Installation Guide - Page 22
... in Front Panel Icons and Error Conditions. Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
16
Uncontrolled Document You may ask for the...IP address for further assistance. Call your service provider if you have to reset the SB6121 modem configuration to ensure your service provider.
B
A
Troubleshooting
If the solutions listed...
Installation Guide - Page 24
...all copies of such Software.
Software License & Warranty • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
18
Uncontrolled Document Home & Networks Mobility Solutions Business ("... B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN ...
Installation Guide - Page 25
...SOFTWARE OR HARDWARE. What additional provisions should I be uninterrupted or error-free.
Except as a bundled application, or otherwise, with the Software. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Nothing in this...
