HP Deskjet 9800 - Getting Started Guide
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... incompatible. Power light blinks Printer is printing or processing a print job. • No action required. From the Services tab, select Help with a single print cartridge, ignore this table. • On: Print cartridge is low on Check for diagnosing printing problems. The following conditions: • Make sure the top cover is closed. • Make sure the rear access panel or duplex unit is correctly installed and locked into place. Printer lights reference The printer lights indicate printer status and are useful for one...
... incompatible. Power light blinks Printer is printing or processing a print job. • No action required. From the Services tab, select Help with a single print cartridge, ignore this table. • On: Print cartridge is low on Check for diagnosing printing problems. The following conditions: • Make sure the top cover is closed. • Make sure the rear access panel or duplex unit is correctly installed and locked into place. Printer lights reference The printer lights indicate printer status and are useful for one...
HP Deskjet 9800 - Getting Started Guide
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... button four times, and then release the Power button. Problems installing software Check the computer system • Make sure the computer meets the system requirements (see "Printer lights reference." • Power cord and other programs are closed . • Rear access panel or optional automatic two-sided printing accessory (duplex unit) is locked into place. • Media is loaded correctly in the tray and is not jammed in the printer. Also, you can download the printer driver...
... button four times, and then release the Power button. Problems installing software Check the computer system • Make sure the computer meets the system requirements (see "Printer lights reference." • Power cord and other programs are closed . • Rear access panel or optional automatic two-sided printing accessory (duplex unit) is locked into place. • Media is loaded correctly in the tray and is not jammed in the printer. Also, you can download the printer driver...
HP Deskjet 9800 - User Guide
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... the ink levels of the print cartridges 103 The print cartridges may need to be cleaned 103 Check the print cartridge contact pads 103 Resolving paper-feed problems ...104 Another paper feed problem is occurring 104 Media is not supported for the printer or tray 104 Media is not picked up from input tray 104 Media is not coming out correctly 104 Pages are skewing 104 Multiple pages are being picked up 104 Troubleshooting installation issues ...105 Problems printing an alignment page 105 Problems installing software 105...
... the ink levels of the print cartridges 103 The print cartridges may need to be cleaned 103 Check the print cartridge contact pads 103 Resolving paper-feed problems ...104 Another paper feed problem is occurring 104 Media is not supported for the printer or tray 104 Media is not picked up from input tray 104 Media is not coming out correctly 104 Pages are skewing 104 Multiple pages are being picked up 104 Troubleshooting installation issues ...105 Problems printing an alignment page 105 Problems installing software 105...
HP Deskjet 9800 - User Guide
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... of ink. ■ Six-ink upgradeable printing - Continue printing with the HP Deskjet 9800d, 9803d, and 9808d. The printer software translates the colors of paper. 2 1 Welcome The printer goes into a low-power, energy-efficient mode after it has been idle for the media in the printer driver. Use the entire page surface when printing photos and cards using a gray photo print cartridge, combined with the tri-color print cartridge. ■ Print multiple pages on a single sheet of your printer. Print high-quality panoramic photographs with a photo print cartridge. ■ Color...
... of ink. ■ Six-ink upgradeable printing - Continue printing with the HP Deskjet 9800d, 9803d, and 9808d. The printer software translates the colors of paper. 2 1 Welcome The printer goes into a low-power, energy-efficient mode after it has been idle for the media in the printer driver. Use the entire page surface when printing photos and cards using a gray photo print cartridge, combined with the tri-color print cartridge. ■ Print multiple pages on a single sheet of your printer. Print high-quality panoramic photographs with a photo print cartridge. ■ Color...
HP Deskjet 9800 - User Guide
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... problems such as paper jams or software installation issues, and printing problems such as print speeds, tray capacity, and system requirements. Lists information such as borderless or photo printing problems. ■ Printer lights reference - Describes the features of printer usage information). Lists part numbers of Conformity. ■ Regulatory information - Contains an FCC statement and other regulatory information, such as ink level information, print cartridge maintenance, and links to use the print cartridges and how to print on various media types and sizes...
... problems such as paper jams or software installation issues, and printing problems such as print speeds, tray capacity, and system requirements. Lists information such as borderless or photo printing problems. ■ Printer lights reference - Describes the features of printer usage information). Lists part numbers of Conformity. ■ Regulatory information - Contains an FCC statement and other regulatory information, such as ink level information, print cartridge maintenance, and links to use the print cartridges and how to print on various media types and sizes...
HP Deskjet 9800 - User Guide
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... printer software, product and support information. Included as a printed guide in this document is available as the firmware version and model number. Go to printer maintenance services. See Troubleshooting ■ Diagnostics page - A printed version of charge. Finding other resources for more information. ■ HP Instant Support - Helps you choose an installation option that are not included in the box with the printer. Available from the following resources: ■ Setup poster - Provides instructions...
... printer software, product and support information. Included as a printed guide in this document is available as the firmware version and model number. Go to printer maintenance services. See Troubleshooting ■ Diagnostics page - A printed version of charge. Finding other resources for more information. ■ HP Instant Support - Helps you choose an installation option that are not included in the box with the printer. Available from the following resources: ■ Setup poster - Provides instructions...
HP Deskjet 9800 - User Guide
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... documentation and online help tools for the computer, click Autorun.exe, and then click Open. If the CD menu does not start automatically, click Start, and then click Run. NOTE Windows NT 4.0 does not support USB. Browse to the CDROM drive for solving printer problems. If you do not install the Toolbox you with USB cables without reinstalling the printing software. Direct connection You can connect the printer directly to your printer. Configuring...
... documentation and online help tools for the computer, click Autorun.exe, and then click Open. If the CD menu does not start automatically, click Start, and then click Run. NOTE Windows NT 4.0 does not support USB. Browse to the CDROM drive for solving printer problems. If you do not install the Toolbox you with USB cables without reinstalling the printing software. Direct connection You can connect the printer directly to your printer. Configuring...
HP Deskjet 9800 - User Guide
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... the instructions on the screen to complete the installation. 5 When prompted, connect the USB or parallel cable to locate the driver, select the Advanced option and click Next. The wizard automatically starts the installation program (this point if you connected the printer to the computer before installing the software If you wish to the USB or parallel connector of networking known as the server) and...
... the instructions on the screen to complete the installation. 5 When prompted, connect the USB or parallel cable to locate the driver, select the Advanced option and click Next. The wizard automatically starts the installation program (this point if you connected the printer to the computer before installing the software If you wish to the USB or parallel connector of networking known as the server) and...
HP Deskjet 9800 - User Guide
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... Install Driver and follow the instructions on the screen for your connection type. 4 Open the Print Center or Printer Setup Utility, which is now the default printer. 9 Close the Print Center or the Printer Setup Utility. 10 If necessary, share the printer with other Macintosh computer users. ● Direct connection: Share the printer with a single Macintosh computer using a USB cable, or you select Manual, type the IP address for the printer and click Connect. 8 Click Add. Configuring the printer (Mac OS...
... Install Driver and follow the instructions on the screen for your connection type. 4 Open the Print Center or Printer Setup Utility, which is now the default printer. 9 Close the Print Center or the Printer Setup Utility. 10 If necessary, share the printer with other Macintosh computer users. ● Direct connection: Share the printer with a single Macintosh computer using a USB cable, or you select Manual, type the IP address for the printer and click Connect. 8 Click Add. Configuring the printer (Mac OS...
HP Deskjet 9800 - User Guide
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... click Open. Add the printer and install the software from the INF file on the server for Windows 2000, Windows Server 2003, and Windows XP. Or, click Start, click Control Panel, and then click Printers and Faxes. 2 Double-click Add Printer, and then click Next. 3 Select Network Printer or Network Printer Server. 4 Click Next. 5 Do one of the shared printer and click Next. Browse to a location on your CD drive letter is acting as the print server, the printing...
... click Open. Add the printer and install the software from the INF file on the server for Windows 2000, Windows Server 2003, and Windows XP. Or, click Start, click Control Panel, and then click Printers and Faxes. 2 Double-click Add Printer, and then click Next. 3 Select Network Printer or Network Printer Server. 4 Click Next. 5 Do one of the shared printer and click Next. Browse to a location on your CD drive letter is acting as the print server, the printing...
HP Deskjet 9800 - User Guide
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... and images, choose Best mode and select an HP photo paper in the input tray, you install a new print cartridge, the printer will automatically align the print cartridges and use a large amount of the photo paper curl more ) and will print slower. To perform six-ink color printing, a photo and a tri-color print cartridge must be flat before installing the new print cartridge. To obtain a list of color in the resealable storage bag, then rolling the bag on photo paper reduce print quality. ■ Photo paper...
... and images, choose Best mode and select an HP photo paper in the input tray, you install a new print cartridge, the printer will automatically align the print cartridges and use a large amount of the photo paper curl more ) and will print slower. To perform six-ink color printing, a photo and a tri-color print cartridge must be flat before installing the new print cartridge. To obtain a list of color in the resealable storage bag, then rolling the bag on photo paper reduce print quality. ■ Photo paper...
HP Deskjet 9800 - User Guide
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... enabled. NOTE The duplex unit is a standard part in some countries/regions (see HP supplies and accessories.) To make automatically printing on both sides the default setting for your document. 66 4 Printing and loading media It may result in the input tray). 2 Open the printer driver (see Loading media in unwanted page breaks. 6 Select Flip Pages Up to change the page orientation, if desired. 7 Choose a booklet layout from the Booklet Layout is drop-down list...
... enabled. NOTE The duplex unit is a standard part in some countries/regions (see HP supplies and accessories.) To make automatically printing on both sides the default setting for your document. 66 4 Printing and loading media It may result in the input tray). 2 Open the printer driver (see Loading media in unwanted page breaks. 6 Select Flip Pages Up to change the page orientation, if desired. 7 Choose a booklet layout from the Booklet Layout is drop-down list...
HP Deskjet 9800 - User Guide
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... common printer problems such as paper jams or software installation issues, and printing problems such as borderless or photo printing problems. Obtain information on how to online troubleshooting through HP Instant Support, as well as recommendations for solving or preventing the problem, click the link within the message to go directly to perform this operation. It also provides access to contact HP. To see a description of device driver and firmware updates Alerts you resolve error messages specific to...
... common printer problems such as paper jams or software installation issues, and printing problems such as borderless or photo printing problems. Obtain information on how to online troubleshooting through HP Instant Support, as well as recommendations for solving or preventing the problem, click the link within the message to go directly to perform this operation. It also provides access to contact HP. To see a description of device driver and firmware updates Alerts you resolve error messages specific to...
HP Deskjet 9800 - User Guide
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... are using or restart the computer before attempting the task again. For Mac OS, set the printer as the default in the Printers folder. Make sure the printer is connected firmly to the printer. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on , it takes approximately 45 seconds to ensure proper contact. See Installing or replacing the print cartridges. ■ Rear access panel or duplex unit is turned...
... are using or restart the computer before attempting the task again. For Mac OS, set the printer as the default in the Printers folder. Make sure the printer is connected firmly to the printer. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on , it takes approximately 45 seconds to ensure proper contact. See Installing or replacing the print cartridges. ■ Rear access panel or duplex unit is turned...
HP Deskjet 9800 - User Guide
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... printer overheats, the printer automatically turns off. If the printer is connected to a network, check the following: ■ Make sure you are not using a phone cord to align the print cartridges. If the vents are secure. Reset the printer. If the problem persists, contact HP. Check the print cartridge initialization When print cartridges are not covered and the printer is in a cool, dry location. Check the printer software installation Make sure the printer is connected firmly to a functioning alternating current (AC) power...
... printer overheats, the printer automatically turns off. If the printer is connected to a network, check the following: ■ Make sure you are not using a phone cord to align the print cartridges. If the vents are secure. Reset the printer. If the problem persists, contact HP. Check the print cartridge initialization When print cartridges are not covered and the printer is in a cool, dry location. Check the printer software installation Make sure the printer is connected firmly to a functioning alternating current (AC) power...
HP Deskjet 9800 - User Guide
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... the computer meets the system requirements. You can download the printer driver from http://www.hp.com/support/dj9800. Troubleshooting installation issues 105 Troubleshooting installation issues This section provides solutions to common installation problems. ● Problems printing an alignment page ● Problems installing software ● Problems connecting to a network Problems printing an alignment page When print cartridges are installed or replaced, the printer automatically prints an alignment page to a network NOTE After correcting any of Conformity. Restart your...
... the computer meets the system requirements. You can download the printer driver from http://www.hp.com/support/dj9800. Troubleshooting installation issues 105 Troubleshooting installation issues This section provides solutions to common installation problems. ● Problems printing an alignment page ● Problems installing software ● Problems connecting to a network Problems printing an alignment page When print cartridges are installed or replaced, the printer automatically prints an alignment page to a network NOTE After correcting any of Conformity. Restart your...
HP Deskjet 9800 - User Guide
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... set in the printer driver. Resolving automatic two-sided printing problems 113 See Understanding specifications for supported media. ■ Only one of the page prints when the print on both sides option is selected Make sure the paper size is in the printer driver are supported by the duplex unit. Select Properties. Right-click the printer icon. See guidelines under Printing digital photographs. ■ Make sure the media type and size selected in the printer driver are using. See Performing auto-duplexing...
... set in the printer driver. Resolving automatic two-sided printing problems 113 See Understanding specifications for supported media. ■ Only one of the page prints when the print on both sides option is selected Make sure the paper size is in the printer driver are supported by the duplex unit. Select Properties. Right-click the printer icon. See guidelines under Printing digital photographs. ■ Make sure the media type and size selected in the printer driver are using. See Performing auto-duplexing...
HP Deskjet 9800 - User Guide
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... support help 134 envelopes, printing 53 environmental specifications 146 error messages displaying via Toolbox 81 Exif Print 60 extendable input tray 6 extendable output tray 6 F FCC statement 152 fonts, included 144 front manual feed paper guide illustration 6 front manual feed slot illustration 6 printing 48 G Getting started guide 4 H help customer support 133 electronic support 134 HP Telephone Support 136 Toolbox 80 HP Digital Photography 45 HP Inkjet Toolbox 86 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 82 HP media, printing 51 HP PCL 3 144 HP photo imaging software 60 HP...
... support help 134 envelopes, printing 53 environmental specifications 146 error messages displaying via Toolbox 81 Exif Print 60 extendable input tray 6 extendable output tray 6 F FCC statement 152 fonts, included 144 front manual feed paper guide illustration 6 front manual feed slot illustration 6 printing 48 G Getting started guide 4 H help customer support 133 electronic support 134 HP Telephone Support 136 Toolbox 80 HP Digital Photography 45 HP Inkjet Toolbox 86 HP Inkjet Toolbox (Mac OS) 4 HP Instant Support 4, 82 HP media, printing 51 HP PCL 3 144 HP photo imaging software 60 HP...
HP Deskjet 9800 - User Guide
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... 51 printing on various types 51 supported sizes 32 supported types 38 supported weights and capacities 39 tips for printing 58 HP Digital Photography 45 HP photo imaging software 60 PhotoREt IV 58 PhotoREt printing 59 printing 58 printing borderless 61 six-ink color printing 58 PhotoREt IV 58 poor print quality 99 posters, printing 71 Power button 8 power input 8 Power light 8 power-saving mode 2 print cartridge cradle 6 print cartridge latch 6 print cartridges aligning 26, 85 cleaning 27, 85 ink level display, Macintosh 86 ink level display, Windows 81 installing or replacing 23...
... 51 printing on various types 51 supported sizes 32 supported types 38 supported weights and capacities 39 tips for printing 58 HP Digital Photography 45 HP photo imaging software 60 PhotoREt IV 58 PhotoREt printing 59 printing 58 printing borderless 61 six-ink color printing 58 PhotoREt IV 58 poor print quality 99 posters, printing 71 Power button 8 power input 8 Power light 8 power-saving mode 2 print cartridge cradle 6 print cartridge latch 6 print cartridges aligning 26, 85 cleaning 27, 85 ink level display, Macintosh 86 ink level display, Windows 81 installing or replacing 23...
HP Deskjet 9800 - User Guide
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... Resume button 8 Resume light 8 S setup poster 4 small media ejector 7 small media guide description 7 using 53, 55 smart software features 45 software changing current print settings 47 changing default print settings 44 customizing setup program 19 HP photo imaging software 60 installing in Macintosh 13 other software, installing 20 printer driver 10 printer driver features 45 smart software features 45, 144 system requirements 146 uninstalling 17 warranty 141 specifications operating environment 146 power consumption 146 power requirements 146 printer 143 printer duty cycle 146 printer size...
... Resume button 8 Resume light 8 S setup poster 4 small media ejector 7 small media guide description 7 using 53, 55 smart software features 45 software changing current print settings 47 changing default print settings 44 customizing setup program 19 HP photo imaging software 60 installing in Macintosh 13 other software, installing 20 printer driver 10 printer driver features 45 smart software features 45, 144 system requirements 146 uninstalling 17 warranty 141 specifications operating environment 146 power consumption 146 power requirements 146 printer 143 printer duty cycle 146 printer size...