HP Deskjet 9800 - Getting Started Guide
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HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations! Per informazioni sull'uso della stampante e sulla soluzione dei problemi, consultare le seguenti risorse: • La Guida per l'utente in linea su Starter CD. • HP Instant Support (Supporto istantaneo HP...; De grijze fotopatroon of photographs using the printer and troubleshooting, see the following resources: • The onscreen user's guide on how to: • Order HP supplies and accessories. • Use the duplex unit to...
HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations! Per informazioni sull'uso della stampante e sulla soluzione dei problemi, consultare le seguenti risorse: • La Guida per l'utente in linea su Starter CD. • HP Instant Support (Supporto istantaneo HP...; De grijze fotopatroon of photographs using the printer and troubleshooting, see the following resources: • The onscreen user's guide on how to: • Order HP supplies and accessories. • Use the duplex unit to...
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... to ensure proper contact. Verify installation preliminaries • Before installing software on a Windows computer, ensure all of the "General network troubleshooting" conditions listed above are different, change the IP address in the dialog box to match the address on the Starter CD) to ...printing an alignment page Check the printer to call HP, print the diagnostics page before calling. Reinstall the printer software • If you are using a computer running Windows, make sure it is in the Ready state. Troubleshooting Printing a diagnostics page Use the diagnostics page to...
... to ensure proper contact. Verify installation preliminaries • Before installing software on a Windows computer, ensure all of the "General network troubleshooting" conditions listed above are different, change the IP address in the dialog box to match the address on the Starter CD) to ...printing an alignment page Check the printer to call HP, print the diagnostics page before calling. Reinstall the printer software • If you are using a computer running Windows, make sure it is in the Ready state. Troubleshooting Printing a diagnostics page Use the diagnostics page to...
HP Deskjet 9800 - User Guide
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.... Observe all instructions in the express warranty statements accompanying such products and services. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are U.S.-registered trademarks of Hewlett-Packard Company. Safety Information Always follow basic safety precautions when using... this product from fire or electric shock. Unplug this product to a power source. If the product does not operate normally, see Troubleshooting...
.... Observe all instructions in the express warranty statements accompanying such products and services. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are U.S.-registered trademarks of Hewlett-Packard Company. Safety Information Always follow basic safety precautions when using... this product from fire or electric shock. Unplug this product to a power source. If the product does not operate normally, see Troubleshooting...
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... Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92...
... Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92...
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...computer requirements 105 Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing...two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing accessory 123 Parallel cable...
...computer requirements 105 Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing...two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing accessory 123 Parallel cable...
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... common printer problems such as paper jams or software installation issues, and printing problems such as ink level information, print cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of photographs, and how to use the print cartridges and how to install...
... common printer problems such as paper jams or software installation issues, and printing problems such as ink level information, print cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of photographs, and how to use the print cartridges and how to install...
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... electronic version is provided with the printer. ■ Readme file and release notes - See Troubleshooting ■ Diagnostics page - Lists information for more information. ■ HP Instant Support - Provides instructions for more information. Provides information about the warranty and safety issues...or through the Toolbox (Windows). ■ Starter CD - Go to http://www.hp.com/support/dj9800. ■ HP telephone support - Provides late-breaking information and troubleshooting tips. Provides an explanation of this user's guide, and ordering information. Finding ...
... electronic version is provided with the printer. ■ Readme file and release notes - See Troubleshooting ■ Diagnostics page - Lists information for more information. ■ HP Instant Support - Provides instructions for more information. Provides information about the warranty and safety issues...or through the Toolbox (Windows). ■ Starter CD - Go to http://www.hp.com/support/dj9800. ■ HP telephone support - Provides late-breaking information and troubleshooting tips. Provides an explanation of this user's guide, and ordering information. Finding ...
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... error messages specific to perform this operation. It also provides access to online troubleshooting through HP Instant Support, as well as information about your device: ■ Easy access to troubleshooting tips Provides tips that are available for your device. ■ Resolution of the... issues, and printing problems such as recommendations for performing common printer tasks. Access the HP Instant Support website for your device. 82 5 Using the Toolbox Troubleshooting Contact HP To... Click the link within the message. Display the printer model and firmware version ...
... error messages specific to perform this operation. It also provides access to online troubleshooting through HP Instant Support, as well as information about your device: ■ Easy access to troubleshooting tips Provides tips that are available for your device. ■ Resolution of the... issues, and printing problems such as recommendations for performing common printer tasks. Access the HP Instant Support website for your device. 82 5 Using the Toolbox Troubleshooting Contact HP To... Click the link within the message. Display the printer model and firmware version ...
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... ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided...
... ● Printing a demo page ● Printing a diagnostics page ● Resolving printing problems ● Poor print quality and unexpected printouts ● Resolving paper-feed problems ● Troubleshooting installation issues ● Clearing jams ● Resolving photo printing problems ● Resolving borderless printing problems ● Resolving banner printing problems ● Resolving automatic two-sided...
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To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer.
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... tapes and materials are performing a task. When the printer is first turned on . For Windows, set as the current or default printer. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is on each print cartridge. ■ Print cartridge cradle latches and all covers are not using a computer...
... tapes and materials are performing a task. When the printer is first turned on . For Windows, set as the current or default printer. General troubleshooting tips 89 General troubleshooting tips Ensure the following: ■ Power light is on each print cartridge. ■ Print cartridge cradle latches and all covers are not using a computer...
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The printer prints a demo page. 90 6 Troubleshooting Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds.
The printer prints a demo page. 90 6 Troubleshooting Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds.
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...network, check the following: ■ Make sure you are not covered and the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is complete, only the automatic alignment... printer. ■ The network hub, switch, or router is turned on. If the vents are secure. If the problem persists, contact HP. See Customer support and warranty. Check cable connections Make sure both ends of Conformity for voltage requirements.
...network, check the following: ■ Make sure you are not covered and the printer is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is complete, only the automatic alignment... printer. ■ The network hub, switch, or router is turned on. If the vents are secure. If the problem persists, contact HP. See Customer support and warranty. Check cable connections Make sure both ends of Conformity for voltage requirements.
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The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting
The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting
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... the page is missing or incorrect Check margin settings Make sure the margin settings for empty print cartridges If you can find ink-level 96 6 Troubleshooting The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing Mode when one . Something on your computer Make sure the...
... the page is missing or incorrect Check margin settings Make sure the margin settings for empty print cartridges If you can find ink-level 96 6 Troubleshooting The printer may be in Ink-backup Printing Mode The printer enters Ink-backup Printing Mode when one . Something on your computer Make sure the...
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If the above solutions do not work, the problem may be caused by the inability of the application to the application's documentation, or contact the software manufacturer for known software conflicts; or refer to interpret print settings properly. See the release notes for specific help. 98 6 Troubleshooting
If the above solutions do not work, the problem may be caused by the inability of the application to the application's documentation, or contact the software manufacturer for known software conflicts; or refer to interpret print settings properly. See the release notes for specific help. 98 6 Troubleshooting
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... rollers in the printer with a USB or parallel cable, the problem may be damaged. When the Power light is on your document, if available. 100 6 Troubleshooting Also, it is recommended that you use . If prompted by USB cables) can print other documents from the source of the electromagnetic fields. Check rollers...
... rollers in the printer with a USB or parallel cable, the problem may be damaged. When the Power light is on your document, if available. 100 6 Troubleshooting Also, it is recommended that you use . If prompted by USB cables) can print other documents from the source of the electromagnetic fields. Check rollers...
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...or dull colored Check the print mode The FastNormal and Draft modes in the printer driver. See Installing or replacing the print cartridges. 102 6 Troubleshooting Verify the correct print cartridges are defective. Output is printing in the text or image are broken or do not print properly, one or more...not be changed Increase the print settings to a higher quality mode (for the project For best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to print color or back and white photos. The print settings may need to...
...or dull colored Check the print mode The FastNormal and Draft modes in the printer driver. See Installing or replacing the print cartridges. 102 6 Troubleshooting Verify the correct print cartridges are defective. Output is printing in the text or image are broken or do not print properly, one or more...not be changed Increase the print settings to a higher quality mode (for the project For best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to print color or back and white photos. The print settings may need to...
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...; Make sure media in the opposite direction of sheets the tray can cause static electricity to jam or pick multiple sheets at one time. 104 6 Troubleshooting See Understanding specifications for the media size you are snug, but not tight, against the stack. ■ Make sure that is extended, otherwise, printed pages...
...; Make sure media in the opposite direction of sheets the tray can cause static electricity to jam or pick multiple sheets at one time. 104 6 Troubleshooting See Understanding specifications for the media size you are snug, but not tight, against the stack. ■ Make sure that is extended, otherwise, printed pages...
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...CD for damage. If the printer does not print the page, see Troubleshooting tips and resources. See Uninstalling the printer software. Troubleshooting installation issues 105 You can download the printer driver from http://www.hp.com/support/dj9800. This process takes about seven minutes, and once ...complete, the alignment page may be discarded after it is turned on a Windows computer, ensure all other programs are closed or disabled. Troubleshooting installation issues This section ...
...CD for damage. If the printer does not print the page, see Troubleshooting tips and resources. See Uninstalling the printer software. Troubleshooting installation issues 105 You can download the printer driver from http://www.hp.com/support/dj9800. This process takes about seven minutes, and once ...complete, the alignment page may be discarded after it is turned on a Windows computer, ensure all other programs are closed or disabled. Troubleshooting installation issues This section ...