HP Deskjet 9800 - Getting Started Guide
Page 15
...the TCP/IP port for damage. Ensure you have removed the tape from each one to ensure proper contact. Also, you can download the printer driver from the printer. • Print cartridges are properly installed in the correct cradle. Reinstall the printer software • If you are...firmly connected to the printer. • All packing tapes and materials are removed from http://www.hp.com/support/dj9800. Restart your computer, and re-install the printer driver. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help ...
...the TCP/IP port for damage. Ensure you have removed the tape from each one to ensure proper contact. Also, you can download the printer driver from the printer. • Print cartridges are properly installed in the correct cradle. Reinstall the printer software • If you are...firmly connected to the printer. • All packing tapes and materials are removed from http://www.hp.com/support/dj9800. Restart your computer, and re-install the printer driver. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help ...
HP Deskjet 9800 - User Guide
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... Windows XP, you must have administrator privileges to download the software. For information about using Linux with HP printers, visit hp.sourceforge.net. ■ IBM PCL printer driver for IBM OS/2 Visit www7.software.ibm.com/2bcprod.nsf to download the software and for information on the CD browser... menu, and select it from the list of software shown. (See HP photo imaging software). ■ Linux driver Visit www.linuxprinting.org to install a printer driver. 20 2 Getting started NOTE If...
... Windows XP, you must have administrator privileges to download the software. For information about using Linux with HP printers, visit hp.sourceforge.net. ■ IBM PCL printer driver for IBM OS/2 Visit www7.software.ibm.com/2bcprod.nsf to download the software and for information on the CD browser... menu, and select it from the list of software shown. (See HP photo imaging software). ■ Linux driver Visit www.linuxprinting.org to install a printer driver. 20 2 Getting started NOTE If...
HP Deskjet 9800 - User Guide
Page 92
...device. ■ Resolution of the problem, as well as borderless or photo printing problems. Obtain information on how to the download section of the HP website. ■ Obtaining support services Provides a list of Web-based troubleshooting tools. To see a list of past device errors... Alerts on the HP Instant Support homepage. Access the myPrintMileage website and your printer online. HP Instant Support HP Instant Support is a firmware or driver update, a message appears on the left side of the HP Instant Support page. ■ Notification of device driver and firmware updates Alerts...
...device. ■ Resolution of the problem, as well as borderless or photo printing problems. Obtain information on how to the download section of the HP website. ■ Obtaining support services Provides a list of Web-based troubleshooting tools. To see a list of past device errors... Alerts on the HP Instant Support homepage. Access the myPrintMileage website and your printer online. HP Instant Support HP Instant Support is a firmware or driver update, a message appears on the left side of the HP Instant Support page. ■ Notification of device driver and firmware updates Alerts...
HP Deskjet 9800 - User Guide
Page 115
... you are unable to install the printer software, verify that: ■ All cable connections to perform a clean printer driver uninstallation. You can download the printer driver from http://www.hp.com/support/dj9800. See Uninstalling the printer software. Troubleshooting installation issues 105 If the printer does not print the page,... the Scrubber utility (located in the CD drive, inspect the CD for damage. Restart your computer, and re-install the printer driver. Problems installing software Verify the computer requirements Make sure the computer meets the system requirements.
... you are unable to install the printer software, verify that: ■ All cable connections to perform a clean printer driver uninstallation. You can download the printer driver from http://www.hp.com/support/dj9800. See Uninstalling the printer software. Troubleshooting installation issues 105 If the printer does not print the page,... the Scrubber utility (located in the CD drive, inspect the CD for damage. Restart your computer, and re-install the printer driver. Problems installing software Verify the computer requirements Make sure the computer meets the system requirements.