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... stampanti HP Deskjet 9800d, 9803d e 9808d. In alcuni paesi/regioni può essere acquistata separatamente. • Usare la cartuccia per stampe fotografiche in sommige landen/regio's afzonderlijk worden aangeschaft. • De grijze fotopatroon of photographs using the printer and troubleshooting, see...von Karten und anderen kleineren Medien. De duplexmodule wordt standaard geleverd bij de modellen HP Deskjet 9800d, 9803d en 9808d. HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations...
... stampanti HP Deskjet 9800d, 9803d e 9808d. In alcuni paesi/regioni può essere acquistata separatamente. • Usare la cartuccia per stampe fotografiche in sommige landen/regio's afzonderlijk worden aangeschaft. • De grijze fotopatroon of photographs using the printer and troubleshooting, see...von Karten und anderen kleineren Medien. De duplexmodule wordt standaard geleverd bij de modellen HP Deskjet 9800d, 9803d en 9808d. HP Deskjet 9800 Getting Started Guide Getting Started Guide Getting Started Guide Getting Started Guide English Deutscn Français Congratulations...
HP Deskjet 9800 - Getting Started Guide
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...applications, including virus protection programs and personal firewalls, are closed or disabled. • Make sure the printer is not jammed in the printer. General network troubleshooting If you have removed the tape from each one to ensure proper contact. For more information, see ...the installation program. • If you need to call HP, print the diagnostics page before calling. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help troubleshoot printer problems, and to verify installation of optional accessories, such as...
...applications, including virus protection programs and personal firewalls, are closed or disabled. • Make sure the printer is not jammed in the printer. General network troubleshooting If you have removed the tape from each one to ensure proper contact. For more information, see ...the installation program. • If you need to call HP, print the diagnostics page before calling. Troubleshooting Printing a diagnostics page Use the diagnostics page to view current printer settings, to help troubleshoot printer problems, and to verify installation of optional accessories, such as...
HP Deskjet 9800 - User Guide
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... whether the outlet is grounded, check with the printer. Install the product in the express warranty statements accompanying such products and services. If the product does not operate normally, see Troubleshooting. Refer servicing to change without prior written permission is... Computer, Inc. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are U.S.-registered trademarks of the Open Group. Install the product securely on the product. trademark of...
... whether the outlet is grounded, check with the printer. Install the product in the express warranty statements accompanying such products and services. If the product does not operate normally, see Troubleshooting. Refer servicing to change without prior written permission is... Computer, Inc. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. Edition 1.0, 2/2005 Acknowledgements HP ColorSmart III and HP PhotoREt IV are U.S.-registered trademarks of the Open Group. Install the product securely on the product. trademark of...
HP Deskjet 9800 - User Guide
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... the Toolbox Toolbox overview ...80 Printer Status tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo...
... the Toolbox Toolbox overview ...80 Printer Status tab ...8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo...
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... Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network... 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP...
... Verify installation preliminaries 105 Reinstall the printer software 105 Problems connecting to a network 105 General network troubleshooting 105 Problems connecting to a wired network... 106 Clearing jams ...107 Tips for avoiding paper jams 109 Resolving photo printing problems ...110 Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP...
HP Deskjet 9800 - User Guide
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... server. ■ Using print cartridges and accessories - Describes the features of printer usage information). Using this guide This guide includes the following sections: ■ Getting started - Describes and illustrates printer light combinations, what they indicate, and what action to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of...
... server. ■ Using print cartridges and accessories - Describes the features of printer usage information). Using this guide This guide includes the following sections: ■ Getting started - Describes and illustrates printer light combinations, what they indicate, and what action to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of...
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... through the Toolbox (Windows). ■ Starter CD - Lists information for the product You can obtain product information and further troubleshooting resources that are not included in the printer driver. Finding other resources for contacting HP. Available if you choose an installation option that lets you quickly identify, diagnose, and resolve printing problems. See...
... through the Toolbox (Windows). ■ Starter CD - Lists information for the product You can obtain product information and further troubleshooting resources that are not included in the printer driver. Finding other resources for contacting HP. Available if you choose an installation option that lets you quickly identify, diagnose, and resolve printing problems. See...
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... identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your printer online. You must have Internet access to your printer usage information. HP Instant Support helps you resolve error messages specific to perform this operation. Register your printer usage, using the printer, troubleshooting, and contacting HP. View help for solving or preventing the...
... identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your printer online. You must have Internet access to your printer usage information. HP Instant Support helps you resolve error messages specific to perform this operation. Register your printer usage, using the printer, troubleshooting, and contacting HP. View help for solving or preventing the...
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Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting
Troubleshooting tips and resources ■ For a paper jam problem, see Clearing jams. ■ For paper-feed problems, such as the paper skew, see Resolving paper-feed problems. Some printer problems can be resolved by resetting the printer. To reset the printer 1 Press the POWER button to turn off the printer. 2 Disconnect the power cord from the printer. 3 Wait about 20 seconds, and then reconnect the power cord. 4 Press the POWER button to turn on the printer. 88 6 Troubleshooting
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...the computer before attempting the task again. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on . When the printer is first turned on and not blinking. General troubleshooting tips Ensure the following: ■ Power light is in the Ready state. ...Print cartridge cradle latches and all covers are working and firmly connected to warm up. ■ Make sure the printer is on , it takes approximately 45 seconds to the printer. General troubleshooting tips 89 For Mac OS, set the printer as the default in the Chooser or the Print Center.
...the computer before attempting the task again. If lights are on or blinking, see Printer lights reference. ■ No error messages appear on . When the printer is first turned on and not blinking. General troubleshooting tips Ensure the following: ■ Power light is in the Ready state. ...Print cartridge cradle latches and all covers are working and firmly connected to warm up. ■ Make sure the printer is on , it takes approximately 45 seconds to the printer. General troubleshooting tips 89 For Mac OS, set the printer as the default in the Chooser or the Print Center.
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Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds. The printer prints a demo page. 90 6 Troubleshooting
Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly. 1 Make sure the printer is turned on. 2 Press and hold the RESUME button for a few seconds. The printer prints a demo page. 90 6 Troubleshooting
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...nothing prints) Check printer setup See Troubleshooting tips and resources. See Printer specifications and Declaration of the cable (USB, parallel, or network) are covered and the printer overheats, the printer automatically turns off. All printer lights are not covered and the printer is in a cool..., dry location. Make sure the vents are blinking A non-recoverable error has occurred. If the problem persists, contact HP. Resolving printing problems Printer ...
...nothing prints) Check printer setup See Troubleshooting tips and resources. See Printer specifications and Declaration of the cable (USB, parallel, or network) are covered and the printer overheats, the printer automatically turns off. All printer lights are not covered and the printer is in a cool..., dry location. Make sure the vents are blinking A non-recoverable error has occurred. If the problem persists, contact HP. Resolving printing problems Printer ...
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The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting
The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected. When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1 Remove the print cartridge from the printer (see Installing or replacing the print cartridges). 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 94 6 Troubleshooting
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... . Check media settings ■ Make sure you can find ink-level 96 6 Troubleshooting See Changing print settings. Replace the missing print cartridge with other media types. ■ Make sure the page settings in the printer driver matches the width of media loaded in the tray. To view the ink levels... when one of the print cartridges is removed. Verify the ink levels of the print cartridges One of the print cartridges is removed. The printer may be empty. Replace the missing print cartridge with a new one of the print cartridges may be in the tray. Replace the missing...
... . Check media settings ■ Make sure you can find ink-level 96 6 Troubleshooting See Changing print settings. Replace the missing print cartridge with other media types. ■ Make sure the page settings in the printer driver matches the width of media loaded in the tray. To view the ink levels... when one of the print cartridges is removed. Verify the ink levels of the print cartridges One of the print cartridges is removed. The printer may be empty. Replace the missing print cartridge with a new one of the print cartridges may be in the tray. Replace the missing...
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...printer, disconnect the power cord, clean the rollers in the printer might not recognize the rest of the job. If you have selected the tray in the printer...in the printer The rollers in the printer with ...on the printer without connecting the ... Move the printer away from the...printer and computer are secure. If the printer does not return to the ready state. See Understanding specifications for the printer...printer, disconnect the cable from the printer, turn on a lintfree cloth, and try printing a backup copy of your printout. Check the printer... loaded in the printer ■ Make...
...printer, disconnect the power cord, clean the rollers in the printer might not recognize the rest of the job. If you have selected the tray in the printer...in the printer The rollers in the printer with ...on the printer without connecting the ... Move the printer away from the...printer and computer are secure. If the printer does not return to the ready state. See Understanding specifications for the printer...printer, disconnect the cable from the printer, turn on a lintfree cloth, and try printing a backup copy of your printout. Check the printer... loaded in the printer ■ Make...
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...best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to Best). The printer is printing in Ink-backup Printing Mode If the printer is faded or dull...mode (for printing drafts. See Printing on transparencies or other special media, select the corresponding media type in the printer driver. Check the print cartridges Whenever print quality noticeably decreases, you to clean the print cartridge. Colors are ...or replacing the print cartridges). See Installing or replacing the print cartridges. 102 6 Troubleshooting
...best results, use the HP black print cartridge to print text documents and use the HP photo or photo gray print cartridges to Best). The printer is printing in Ink-backup Printing Mode If the printer is faded or dull...mode (for printing drafts. See Printing on transparencies or other special media, select the corresponding media type in the printer driver. Check the print cartridges Whenever print quality noticeably decreases, you to clean the print cartridge. Colors are ...or replacing the print cartridges). See Installing or replacing the print cartridges. 102 6 Troubleshooting
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... tray is extended, otherwise, printed pages may exit through the rear of the printer. Also make sure the guides are skewing Make sure that the tray is aligned to jam or pick multiple sheets at one time. 104 6 Troubleshooting See Understanding specifications for the media size you are snug, but not tight...
... tray is extended, otherwise, printed pages may exit through the rear of the printer. Also make sure the guides are skewing Make sure that the tray is aligned to jam or pick multiple sheets at one time. 104 6 Troubleshooting See Understanding specifications for the media size you are snug, but not tight...
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... CD drive that : ■ All cable connections to the computer and the printer are secure. ■ The network is operational and the network hub is printed. Troubleshooting installation issues 105 This process takes about seven minutes, and once complete, the...clean printer driver uninstallation. You can download the printer driver from http://www.hp.com/support/dj9800. See Printer specifications and Declaration of the following, run the Scrubber utility (located in the CD drive, inspect the CD for damage. See Uninstalling the printer software. Troubleshooting installation...
... CD drive that : ■ All cable connections to the computer and the printer are secure. ■ The network is operational and the network hub is printed. Troubleshooting installation issues 105 This process takes about seven minutes, and once complete, the...clean printer driver uninstallation. You can download the printer driver from http://www.hp.com/support/dj9800. See Printer specifications and Declaration of the following, run the Scrubber utility (located in the CD drive, inspect the CD for damage. See Uninstalling the printer software. Troubleshooting installation...
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For more information, see Printing a diagnostics page. 2 From the Windows desktop, click Start, point to a network. 106 6 Troubleshooting ■ Make sure the printer is installed on the same subnet as a conflict with a personal firewall) by assigning the printer with a static IP address, you might resolve some installation problems (such as the computers that will...
For more information, see Printing a diagnostics page. 2 From the Windows desktop, click Start, point to a network. 106 6 Troubleshooting ■ Make sure the printer is installed on the same subnet as a conflict with a personal firewall) by assigning the printer with a static IP address, you might resolve some installation problems (such as the computers that will...
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...front manual feed slot. ■ Load media print-side up in the rear manual feed slot. ■ Check the print settings 1 Open the printer driver (see Printing a document). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following steps:... ● Windows: Open the printer driver (see Printing a document) and click the Color tab, and then click Advanced Color Settings. ● Macintosh: Click File, and then click Print. Photo print cartridges must be installed for additional troubleshooting information. ■ Make sure you are ...
...front manual feed slot. ■ Load media print-side up in the rear manual feed slot. ■ Check the print settings 1 Open the printer driver (see Printing a document). 2 From the Paper/Quality tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following steps:... ● Windows: Open the printer driver (see Printing a document) and click the Color tab, and then click Advanced Color Settings. ● Macintosh: Click File, and then click Print. Photo print cartridges must be installed for additional troubleshooting information. ■ Make sure you are ...