Quick Setup and Getting Started Guide
Page 18
... computer to start on the source selected as the primary VGA adapter. You must be the default VGA source in Computer Setup. If the system beeps, then the keyboard should be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the power source before turning it does...
... computer to start on the source selected as the primary VGA adapter. You must be the default VGA source in Computer Setup. If the system beeps, then the keyboard should be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the power source before turning it does...
Quick Setup and Getting Started Guide
Page 19
... the front of the computer, and press Enter. Basic Troubleshooting This section concentrates on problems that you hear beeps, see flashing LEDs on the hard drive and under the reference library at http://www.hp.com/ support. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see the Troubleshooting Guide...
... the front of the computer, and press Enter. Basic Troubleshooting This section concentrates on problems that you hear beeps, see flashing LEDs on the hard drive and under the reference library at http://www.hp.com/ support. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see the Troubleshooting Guide...
Troubleshooting Guide
Page 13
... without all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/go /ispe. If it is handled properly: ● Be in suspend mode, shut down the computer serial number, product ID number, and monitor serial... on and the green monitor light is dim. ● Press and hold any key on the keyboard or pressing the power button. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is on. ● Check the Power LED on...
... without all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/go /ispe. If it is handled properly: ● Be in suspend mode, shut down the computer serial number, product ID number, and monitor serial... on and the green monitor light is dim. ● Press and hold any key on the keyboard or pressing the power button. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is on. ● Check the Power LED on...
Troubleshooting Guide
Page 17
... spins. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to improve performance by adjusting parameters in , but LEDs continue flashing). Cause unknown. Cause Solution...
... spins. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but is not properly attached to improve performance by adjusting parameters in , but LEDs continue flashing). Cause unknown. Cause Solution...
Troubleshooting Guide
Page 19
...device that the computer air vents are listed in , but is causing the problem by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. ...automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is not properly attached to replace the power...
...device that the computer air vents are listed in , but is causing the problem by a two second pause, and the computer beeps four times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. ...automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Power failure (power supply is not properly attached to replace the power...
Troubleshooting Guide
Page 21
... not correct. Hard Drive's "Emulation Type" is damaged. Hard drive is set to evaluate the drive. The system is blinking RED and if any beeps are heard. the computer. 2. Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to "None." Check the... SATA 0. Computer seems to commands. Cause Program in the device's details under the Hard Drive entry. is selected for the blinking red and beep codes. Run the Computer Setup utility and change the "Emulation Type" to boot from hard drive. See Appendix A, POST Error Messages on page...
... not correct. Hard Drive's "Emulation Type" is damaged. Hard drive is set to evaluate the drive. The system is blinking RED and if any beeps are heard. the computer. 2. Check the hard drive format using Fdisk: If NFTFS formatting, use a third party reader to "None." Check the... SATA 0. Computer seems to commands. Cause Program in the device's details under the Hard Drive entry. is selected for the blinking red and beep codes. Run the Computer Setup utility and change the "Emulation Type" to boot from hard drive. See Appendix A, POST Error Messages on page...
Troubleshooting Guide
Page 22
... not recognized by the computer. Cause Solution The removable hard drive carrier is not fully seated in the carrier. The removable hard drive enclosure is beeping and the green LED is not properly connected. Power cable from the computer power supply to the enclosure Check the power supply to the hard... To restart the computer, press the power button again. The green LED on the removable hard drive enclosure has Shut down the computer and contact HP for a replacement been activated.
... not recognized by the computer. Cause Solution The removable hard drive carrier is not fully seated in the carrier. The removable hard drive enclosure is beeping and the green LED is not properly connected. Power cable from the computer power supply to the enclosure Check the power supply to the hard... To restart the computer, press the power button again. The green LED on the removable hard drive enclosure has Shut down the computer and contact HP for a replacement been activated.
Troubleshooting Guide
Page 25
... the computer are using a fixed-sync monitor and it will not sync at the Be sure that the monitor light is being driven by eight beeps). Monitor is configured to use an input that came with the monitor and to reset the resolution. ENWW Solving Display Problems 19 Computer is plugged...
... the computer are using a fixed-sync monitor and it will not sync at the Be sure that the monitor light is being driven by eight beeps). Monitor is configured to use an input that came with the monitor and to reset the resolution. ENWW Solving Display Problems 19 Computer is plugged...
Troubleshooting Guide
Page 26
... times. (Beeps stop after fifth iteration but it cannot be enabled if there is being used with Disable monitor energy saver feature. Replace the system board. For systems with HP memory. 4. energy saver features enabled. 20 Chapter 2 Troubleshooting Without Diagnostics ENWW The integrated... screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after installing a PCI Express graphics card. Replace the system board. Cause Solution Monitor without energy saver capabilities is a graphics...
... times. (Beeps stop after fifth iteration but it cannot be enabled if there is being used with Disable monitor energy saver feature. Replace the system board. For systems with HP memory. 4. energy saver features enabled. 20 Chapter 2 Troubleshooting Without Diagnostics ENWW The integrated... screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after installing a PCI Express graphics card. Replace the system board. Cause Solution Monitor without energy saver capabilities is a graphics...
Troubleshooting Guide
Page 35
...on the computer to the configuration, Reboot the computer and follow the instructions that does not cause a resource conflict. Computer will not start. Beeps and flashing LEDs are using the correct memory modules and to determine if you install a plug and play board may need to reconfigure the ... cannot resolve the issue, contact Customer Support. Ensure that the device is not recognized as an additional drive or expansion card. Observe the beeps and LED lights on the front of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from...
...on the computer to the configuration, Reboot the computer and follow the instructions that does not cause a resource conflict. Computer will not start. Beeps and flashing LEDs are using the correct memory modules and to determine if you install a plug and play board may need to reconfigure the ... cannot resolve the issue, contact Customer Support. Ensure that the device is not recognized as an additional drive or expansion card. Observe the beeps and LED lights on the front of personal injury from electrical shock and/or hot surfaces, be sure to disconnect the power cord from...
Troubleshooting Guide
Page 36
... board. Power on the system. 2. For systems with HP memory. 4. Replace the system board. 30 Chapter 2 Troubleshooting Without Diagnostics ENWW Replace the system board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing...
... board. Power on the system. 2. For systems with HP memory. 4. Replace the system board. 30 Chapter 2 Troubleshooting Without Diagnostics ENWW Replace the system board. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing...
Troubleshooting Guide
Page 41
...Problems 35 Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace third-party ...memory with HP memory. 4. Reseat DIMMs. Power on the system. 2. Table 2-12 Solving Memory Problems (continued) Insufficient memory error during ...
...Problems 35 Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is bad. 1. Replace third-party ...memory with HP memory. 4. Reseat DIMMs. Power on the system. 2. Table 2-12 Solving Memory Problems (continued) Insufficient memory error during ...
Troubleshooting Guide
Page 49
...has occurred. See the Restore Kit or the Worldwide Limited Warranty for this information). CAUTION: Restoring the system will not continue after HP logo screen has appeared. Be sure to back up all programs, and restart the computer. Configuration files are corrupt. Computer will erase...restore process. If you have been installed. ● If you encounter software problems, see program packaging for terms and conditions. Observe the beeps and LED lights on page 45 to run a factory restore. See Appendix A, POST Error Messages on the front of the computer. Table ...
...has occurred. See the Restore Kit or the Worldwide Limited Warranty for this information). CAUTION: Restoring the system will not continue after HP logo screen has appeared. Be sure to back up all programs, and restart the computer. Configuration files are corrupt. Computer will erase...restore process. If you have been installed. ● If you encounter software problems, see program packaging for terms and conditions. Observe the beeps and LED lights on page 45 to run a factory restore. See Appendix A, POST Error Messages on the front of the computer. Table ...
Troubleshooting Guide
Page 52
... replaced. If the message disappears, there may need to be encountered during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used ). Replace the system board. 110-Out of Memory Space for RTC battery replacement. 163-Time & Date Not Set...
... replaced. If the message disappears, there may need to be encountered during POST. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used ). Replace the system board. 110-Out of Memory Space for RTC battery replacement. 163-Time & Date Not Set...
Troubleshooting Guide
Page 58
...Suspend to the processor. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Green Power LED flashes every two seconds. Beeps stop after fifth iteration but is solved. None Computer in the following table to ...The heatsink/fan assembly is running. If fan is plugged in which they should be blocked or not turning. 2. Processor thermal 1. Beeps stop after fifth iteration but LEDs continue until problem is not spinning, then replace heatsink/fan assembly. 4. Interpreting POST Diagnostic Front Panel...
...Suspend to the processor. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Green Power LED flashes every two seconds. Beeps stop after fifth iteration but is solved. None Computer in the following table to ...The heatsink/fan assembly is running. If fan is plugged in which they should be blocked or not turning. 2. Processor thermal 1. Beeps stop after fifth iteration but LEDs continue until problem is not spinning, then replace heatsink/fan assembly. 4. Interpreting POST Diagnostic Front Panel...
Troubleshooting Guide
Page 59
... the "Boot Block Emergency Recovery Mode" section of the power supply (some models), is solved. For systems with HP memory. 4. Pre-video graphics error. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second...
... the "Boot Block Emergency Recovery Mode" section of the power supply (some models), is solved. For systems with HP memory. 4. Pre-video graphics error. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second...
Troubleshooting Guide
Page 60
...If the 5V_aux light on the system board is solved. It the problem persists, replace the power supply. 54 Appendix A POST Error Messages ENWW Beeps stop after fifth iteration but LEDs continue until problem is properly connected to see if fault goes away. 2. Replace the system board. 4. Replace ...the system board. Beeps stop after fifth iteration but LEDs continue until problem is not turned on, remove the expansion cards one at a time until the 5V_aux ...
...If the 5V_aux light on the system board is solved. It the problem persists, replace the power supply. 54 Appendix A POST Error Messages ENWW Beeps stop after fifth iteration but LEDs continue until problem is properly connected to see if fault goes away. 2. Replace the system board. 4. Replace ...the system board. Beeps stop after fifth iteration but LEDs continue until problem is not turned on, remove the expansion cards one at a time until the 5V_aux ...
Desktop Management Guide
Page 20
..., the speaker will automatically power off the power. 2. If the portion of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in the unlikely event of the system ROM containing...
..., the speaker will automatically power off the power. 2. If the portion of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is in the unlikely event of the system ROM containing...