Quick Setup and Getting Started Guide
Page 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see the Troubleshooting Guide for interpretation and recommended action. A comprehensive Troubleshooting Guide is available on the front of the computer, and press Enter. ... or if you might encounter during the initial set up process. ENWW Basic Troubleshooting 11 Basic Troubleshooting This section concentrates on problems that you hear beeps, see flashing LEDs on the hard drive and under the reference library at http://www...
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see the Troubleshooting Guide for interpretation and recommended action. A comprehensive Troubleshooting Guide is available on the front of the computer, and press Enter. ... or if you might encounter during the initial set up process. ENWW Basic Troubleshooting 11 Basic Troubleshooting This section concentrates on problems that you hear beeps, see flashing LEDs on the hard drive and under the reference library at http://www...
Troubleshooting Guide
Page 13
.... Refer to Appendix A, POST Error Messages on page 45 for technical assistance, be operating correctly. ● Check all of peers and HP experts. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is dim. ● Press and hold...down the computer serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is on. ● Check the Power LED on page 7 in this guide. ●...
.... Refer to Appendix A, POST Error Messages on page 45 for technical assistance, be operating correctly. ● Check all of peers and HP experts. If the system beeps, then the keyboard should be prepared to do the following list of the monitor if the monitor is dim. ● Press and hold...down the computer serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is on. ● Check the Power LED on page 7 in this guide. ●...
Troubleshooting Guide
Page 21
... the hard 1. Hard Drive's "Emulation Type" is trying to start from hard drive. If this fails, press the power button for the blinking red and beep codes. Table 2-3 Solving Hard Drive Problems (continued) Nonsystem disk/NTLDR missing message. The system is set to a SATA port that is attached to "None." If FAT32... Available Computer Setup. Install system files for terms and conditions. is damaged. Observe if the front panel Power LED is blinking RED and if any beeps are heard. See the Worldwide Limited Warranty for the appropriate operating system.
... the hard 1. Hard Drive's "Emulation Type" is trying to start from hard drive. If this fails, press the power button for the blinking red and beep codes. Table 2-3 Solving Hard Drive Problems (continued) Nonsystem disk/NTLDR missing message. The system is set to a SATA port that is attached to "None." If FAT32... Available Computer Setup. Install system files for terms and conditions. is damaged. Observe if the front panel Power LED is blinking RED and if any beeps are heard. See the Worldwide Limited Warranty for the appropriate operating system.
Troubleshooting Guide
Page 35
... on the front of new external device are loose or power cables are Ensure that pins in Computer Setup. Computer will not start. Beeps and flashing LEDs are codes for your system to determine if you of changes to verify the proper installation. 2. If you must reconfigure the computer after completing installation...
... on the front of new external device are loose or power cables are Ensure that pins in Computer Setup. Computer will not start. Beeps and flashing LEDs are codes for your system to determine if you of changes to verify the proper installation. 2. If you must reconfigure the computer after completing installation...
Troubleshooting Guide
Page 52
...Date Not Set Invalid time or date in Advanced > Onboard Devices. Run Computer Setup and check the configuration in configuration memory. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. Clear CMOS. (See Appendix B, Password Security and ...more memory for Option ROMs Recently added PCI expansion card contains 1. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used ). If a PCI expansion card was recently added, remove it to see if the problem remains...
...Date Not Set Invalid time or date in Advanced > Onboard Devices. Run Computer Setup and check the configuration in configuration memory. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. Clear CMOS. (See Appendix B, Password Security and ...more memory for Option ROMs Recently added PCI expansion card contains 1. Reset the date and time under Control Panel. NOTE: The computer will beep once after a POST text message is used ). If a PCI expansion card was recently added, remove it to see if the problem remains...
Troubleshooting Guide
Page 58
... system components to cool before or during POST that the processor is running. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None required. If fan is plugged in Suspend to RAM mode (some ...problem is solved. Processor thermal 1. Ensure that the computer air vents are not blocked and the processor cooling fan is present. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check to the following table are available on . protection activated: ...
... system components to cool before or during POST that the processor is running. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. None required. If fan is plugged in Suspend to RAM mode (some ...problem is solved. Processor thermal 1. Ensure that the computer air vents are not blocked and the processor cooling fan is present. 2. Beeps stop after fifth iteration but LEDs continue until problem is solved. Check to the following table are available on . protection activated: ...
Troubleshooting Guide
Page 59
... supply cable is solved. Replace DIMMs one at a time to isolate the faulty module. 3. Pre-video graphics error. For systems with HP memory. 4. Invalid ROM based on the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the power supply (... until problem is overloaded). 1. Reseat DIMMs. 2. ENWW Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 53 Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a ...
... supply cable is solved. Replace DIMMs one at a time to isolate the faulty module. 3. Pre-video graphics error. For systems with HP memory. 4. Invalid ROM based on the system board. 2. See the "Boot Block Emergency Recovery Mode" section of the power supply (... until problem is overloaded). 1. Reseat DIMMs. 2. ENWW Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 53 Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a ...
Troubleshooting Guide
Page 60
... fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. The current processor 1. System unable to see if the 5V_aux light on the ... (F10) utility. 3. It the problem persists, replace the power supply. 54 Appendix A POST Error Messages ENWW Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action iteration but LEDs continue until problem is solved. Red Power LED flashes ten 10 times, once every second, followed by...
... fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. The current processor 1. System unable to see if the 5V_aux light on the ... (F10) utility. 3. It the problem persists, replace the power supply. 54 Appendix A POST Error Messages ENWW Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action iteration but LEDs continue until problem is solved. Red Power LED flashes ten 10 times, once every second, followed by...
Desktop Management Guide
Page 20
... a CD or USB flash device containing the desired BIOS image file in an optical drive. If the system successfully reprograms the ROM, the system will beep 8 times. Turn the power on the computer. When an invalid system BIOS image is automatically flashed into the ROM. Turn off . 4. NOTE: The media must... upgrade the BIOS. 5. 6 Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the unlikely event of the ROM that contains code that checks for BIOS image files.
... a CD or USB flash device containing the desired BIOS image file in an optical drive. If the system successfully reprograms the ROM, the system will beep 8 times. Turn the power on the computer. When an invalid system BIOS image is automatically flashed into the ROM. Turn off . 4. NOTE: The media must... upgrade the BIOS. 5. 6 Boot Block Emergency Recovery Mode Boot Block Emergency Recovery Mode permits system recovery in the unlikely event of the ROM that contains code that checks for BIOS image files.