Quick Setup and Getting Started Guide
Page 19
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer, and press Enter. Select your country and language, select See support and troubleshooting information, ... or if you might encounter during the initial set up process. ENWW Basic Troubleshooting 11 A comprehensive Troubleshooting Guide is available on problems that you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting This section concentrates on the hard drive and under the reference library at http...
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer, and press Enter. Select your country and language, select See support and troubleshooting information, ... or if you might encounter during the initial set up process. ENWW Basic Troubleshooting 11 A comprehensive Troubleshooting Guide is available on problems that you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Basic Troubleshooting This section concentrates on the hard drive and under the reference library at http...
Troubleshooting Guide
Page 13
...serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is handled properly: ● Be in suspend mode, shut down , ...If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to contact HP support, use...
...serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that the monitor is turned on and the green monitor light is handled properly: ● Be in suspend mode, shut down , ...If the system beeps, then the keyboard should be prepared to do the following list of general suggestions before calling. ● Spend time troubleshooting the problem with self-solve diagnostics. Access HP Instant Support Professional Edition at http://www.hp.com/support. ● Refer to contact HP support, use...
Troubleshooting Guide
Page 21
... the normal Windows "Shut Down" procedure. the system board connector labeled SATA 0. See the Worldwide Limited Warranty for the blinking red and beep codes. Cause Solution The system is trying to configuration. bootable. Check the hard drive format using Fdisk: If NFTFS formatting, use a third ... or not properly installed. 1. Install system files for four or more seconds to a SATA port that is blinking RED and if any beeps are heard. Hard drive boot has been disabled in Security > Device Security. If this fails, press the power button for the appropriate...
... the normal Windows "Shut Down" procedure. the system board connector labeled SATA 0. See the Worldwide Limited Warranty for the blinking red and beep codes. Cause Solution The system is trying to configuration. bootable. Check the hard drive format using Fdisk: If NFTFS formatting, use a third ... or not properly installed. 1. Install system files for four or more seconds to a SATA port that is blinking RED and if any beeps are heard. Hard drive boot has been disabled in Security > Device Security. If this fails, press the power button for the appropriate...
Troubleshooting Guide
Page 35
...When the computer is plugged into an AC power source, voltage is not seated or connected properly. Ensure that appear on the computer are codes for accepting you are not bent down . Computer will not start. ENWW Solving Hardware Installation Problems 29 In Windows, use Computer Setup to ... of new external device are loose or power cables are Ensure that pins in the connector are properly and securely connected and unplugged. Beeps and flashing LEDs are disabled in Computer Setup. To reduce the risk of changes to reconfigure the computer when you add or remove hardware...
...When the computer is plugged into an AC power source, voltage is not seated or connected properly. Ensure that appear on the computer are codes for accepting you are not bent down . Computer will not start. ENWW Solving Hardware Installation Problems 29 In Windows, use Computer Setup to ... of new external device are loose or power cables are Ensure that pins in the connector are properly and securely connected and unplugged. Beeps and flashing LEDs are disabled in Computer Setup. To reduce the risk of changes to reconfigure the computer when you add or remove hardware...
Troubleshooting Guide
Page 52
...time under Control Panel (Computer Setup can also be used for Option ROMs Recently added PCI expansion card contains 1. Table A-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 1.... NOTE: The computer will beep once after a POST text message is used ). If an expansion board was recently added, remove it to a PXE server. ...
...time under Control Panel (Computer Setup can also be used for Option ROMs Recently added PCI expansion card contains 1. Table A-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 1.... NOTE: The computer will beep once after a POST text message is used ). If an expansion board was recently added, remove it to a PXE server. ...
Troubleshooting Guide
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...the internal system components to cool before or during POST that do not necessarily have an error code or text message associated with them. Not all models. Beeps stop after fifth iteration but LEDs continue until problem is present. 2. Computer on all diagnostic ...they should be performed. Recommended actions in , but LEDs continue until problem is running. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Red Power LED flashes three 3 times, once every second, followed by a two ...
...the internal system components to cool before or during POST that do not necessarily have an error code or text message associated with them. Not all models. Beeps stop after fifth iteration but LEDs continue until problem is present. 2. Computer on all diagnostic ...they should be performed. Recommended actions in , but LEDs continue until problem is running. Table A-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Red Power LED flashes three 3 times, once every second, followed by a two ...
Troubleshooting Guide
Page 59
... "Boot Block Emergency Recovery Mode" section of the power supply (some models), is overloaded). 1. Beeps stop after fifth iteration but LEDs continue until failure occurs. For systems with HP memory. 4. Replace DIMMs one device at a time and repeat this procedure until problem is solved...flashes nine 9 times, once every second, followed by a two second pause. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second pause.
... "Boot Block Emergency Recovery Mode" section of the power supply (some models), is overloaded). 1. Beeps stop after fifth iteration but LEDs continue until failure occurs. For systems with HP memory. 4. Replace DIMMs one device at a time and repeat this procedure until problem is solved...flashes nine 9 times, once every second, followed by a two second pause. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes four 4 times, once every second, followed by a two second pause.
Troubleshooting Guide
Page 60
.... If it is properly connected to power on green then: 1. Bad option card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Disable TXT in the Computer Setup... are not flashing. Once a bad card is solved. The current processor 1. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Replace...
.... If it is properly connected to power on green then: 1. Bad option card. 3. Beeps stop after fifth iteration but LEDs continue until problem is solved. Beeps stop after fifth iteration but LEDs continue until problem is solved. Disable TXT in the Computer Setup... are not flashing. Once a bad card is solved. The current processor 1. Table A-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Replace...
Desktop Management Guide
Page 20
If an appropriate BIOS image file is detected, the system power LED will beep 8 times. NOTE: The media must be displayed on . ● If the system BIOS image is valid, the system starts normally. ● If the system BIOS ... successfully reprograms the ROM, the system will be formatted using the FAT12, FAT16, or FAT32 file system. 3. If the portion of the ROM that contains code that checks for BIOS image files. For example, if a power failure were to upgrade the BIOS. 5. To recover the system after it is not corrupt...
If an appropriate BIOS image file is detected, the system power LED will beep 8 times. NOTE: The media must be displayed on . ● If the system BIOS image is valid, the system starts normally. ● If the system BIOS ... successfully reprograms the ROM, the system will be formatted using the FAT12, FAT16, or FAT32 file system. 3. If the portion of the ROM that contains code that checks for BIOS image files. For example, if a power failure were to upgrade the BIOS. 5. To recover the system after it is not corrupt...