Users Manual - English
Page 3
...country where you will help , you lose your Brother product. http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most ...Calls must be recorded as confirmation of the purchase date of your product should you must call 1-877-BROTHER. i You can check here for Windows® only). Your registration with Brother International Corporation, you bought the machine. For Customer Service In USA: In Canada: 1-800-284-4329 ...
...country where you will help , you lose your Brother product. http://solutions.brother.com Note (FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only) ■ You can download the latest software, documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most ...Calls must be recorded as confirmation of the purchase date of your product should you must call 1-877-BROTHER. i You can check here for Windows® only). Your registration with Brother International Corporation, you bought the machine. For Customer Service In USA: In Canada: 1-800-284-4329 ...
Users Manual - English
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... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
... only 10-2 Disconnect device 10-3 LAN connection (MFC-7225N only 10-3 Laser safety 10-3 FDA regulations 10-3 Important safety instructions 10-4 Trademarks 10-5 Troubleshooting and routine maintenance Troubleshooting 11-1 Error messages 11-1 Checking if the machine has faxes in the United States only 10-1 Federal Communications Commission (FCC) Declaration of the machine...
Users Manual - English
Page 89
...machine shows Cooling Down, and Wait for a while. Check the other fax machine's polling setup. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE Back Cover Open The back cover is not completely closed . Connection Fail You tried to ...line quality caused a communication error. Close the front cover of the machine. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. then replace the drum unit with any sophisticated...
...machine shows Cooling Down, and Wait for a while. Check the other fax machine's polling setup. Visit us at http://solutions.brother.com. ERROR MESSAGES ERROR MESSAGE CAUSE Back Cover Open The back cover is not completely closed . Connection Fail You tried to ...line quality caused a communication error. Close the front cover of the machine. 11 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , the Brother Solutions Center offers latest FAQs and troubleshooting tips. The most problems by yourself. then replace the drum unit with any sophisticated...
Users Manual - English
Page 90
...or the document scanned from the memory. See Document jams on page 1-7. Unit is too Hot The fuser unit is too hot. (For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following the suggestions below. (To save the faxes, see Forwarding faxes to... another mode. Then, turn off the Distinctive Ring on the air conditioner or heater. Press Job Cancel. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine's memory. Re-start printing from Manual to...
...or the document scanned from the memory. See Document jams on page 1-7. Unit is too Hot The fuser unit is too hot. (For FAX-2820, FAX-2910 and MFC-7220) When you need to save them before following the suggestions below. (To save the faxes, see Forwarding faxes to... another mode. Then, turn off the Distinctive Ring on the air conditioner or heater. Press Job Cancel. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Data Remaining Print data is left in the machine's memory. Re-start printing from Manual to...
Users Manual - English
Page 92
.... (See Paper jams on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see Advanced tab in the paper tray (See Paper jams on page 11-7.) of machine. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of ...Memory The machine's memory is not -OR- Clear the faxes from the solutions.brother.com Web site. -OR- Replace the toner cartridge with a new one. (...
.... (See Paper jams on the CD-ROM.) (FAX-2820 and FAX-2920 only) For details regarding print resolution and printer memory, please see Advanced tab in the paper tray (See Paper jams on page 11-7.) of machine. Troubleshooting and routine maintenance ERROR MESSAGES ERROR MESSAGE CAUSE Out of ...Memory The machine's memory is not -OR- Clear the faxes from the solutions.brother.com Web site. -OR- Replace the toner cartridge with a new one. (...
Users Manual - English
Page 94
... Receive on the machine. (See PC Fax Receive (MFC-7220 and MFC-7225N only) on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the memory, press 2. Note You can transfer the Fax Journal report to another fax machine on this page. • (MFC-7220... and MFC-7225N only) You can transfer the faxes to your PC. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in...
... Receive on the machine. (See PC Fax Receive (MFC-7220 and MFC-7225N only) on the PC. (For details about PC Fax Receive, see Using Brother PC-Fax Software in the memory, press 2. Note You can transfer the Fax Journal report to another fax machine on this page. • (MFC-7220... and MFC-7225N only) You can transfer the faxes to your PC. Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are faxes in...
Users Manual - English
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CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly. 3 Open the front cover.
CAUTION 11 To prevent damage to the machine caused by static electricity, do not touch the electrodes shown in the machine. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. 6 Close the front cover. 7 Put the paper tray in the following diagram. 11 - 8 Troubleshooting and routine maintenance 5 Put the drum unit and toner cartridge assembly back into the machine. 4 Pull out the drum unit and toner cartridge assembly. 3 Open the front cover.
Users Manual - English
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Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Troubleshooting and routine maintenance 4 Put the toner cartridge back into the drum unit until you put it lock into the machine. 6 Close the front cover. 3 Hold ...
Users Manual - English
Page 99
The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor print quality Vertical black lines when receiving Horizontal ...If the copy quality is no answer, check the telephone line cord connection. If possible, call Brother Customer Service at http://solutions.brother.com. If there is not good, clean the scanner. (See Cleaning the scanner glass on...an extra blank page, your Paper Size setting may not be dirty. Check the chart below and follow the troubleshooting tips. Change Tone/Pulse setting. (See Tone or Pulse (For Canada only) on page 5-4.) Check all...
The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Poor print quality Vertical black lines when receiving Horizontal ...If the copy quality is no answer, check the telephone line cord connection. If possible, call Brother Customer Service at http://solutions.brother.com. If there is not good, clean the scanner. (See Cleaning the scanner glass on...an extra blank page, your Paper Size setting may not be dirty. Check the chart below and follow the troubleshooting tips. Change Tone/Pulse setting. (See Tone or Pulse (For Canada only) on page 5-4.) Check all...
Users Manual - English
Page 100
...If you frequently get 'RESULT:NG' on a single phone line with fax receiving tones. For Example: Your Brother machine handles the Caller ID subscriber services. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The Setup access the Setup Receive and Receive ...extension phone, press your machine may be out of memory. Try avoiding this problem. available only when the machine is dirty. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'. Try sending the fax again. If the...
...If you frequently get 'RESULT:NG' on a single phone line with fax receiving tones. For Example: Your Brother machine handles the Caller ID subscriber services. Brother's ECM feature should help overcome this problem by pressing Stop/Exit. The Setup access the Setup Receive and Receive ...extension phone, press your machine may be out of memory. Try avoiding this problem. available only when the machine is dirty. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Transmission Verification Report says 'RESULT:NG' or 'RESULT:ERROR'. Try sending the fax again. If the...
Users Manual - English
Page 102
...MFC-7220 and MFC-7225N only) Cannot install software or print. Cannot perform '2 in 1' or '4 in the File menu and select the Brother TWAIN driver. Sometimes it back into the paper tray. The machine does not feed paper Reinsert the paper firmly, load one sheet at a ...Paper jams on ) and that the computer's parallel port settings in the printer driver are using the IEEE-1284 bi-directional parallel cable. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. Select 'RAW' from the ...
...MFC-7220 and MFC-7225N only) Cannot install software or print. Cannot perform '2 in 1' or '4 in the File menu and select the Brother TWAIN driver. Sometimes it back into the paper tray. The machine does not feed paper Reinsert the paper firmly, load one sheet at a ...Paper jams on ) and that the computer's parallel port settings in the printer driver are using the IEEE-1284 bi-directional parallel cable. Troubleshooting and routine maintenance DIFFICULTY SUGGESTIONS Scanning Difficulties (MFC-7220 and MFC-7225N only) TWAIN errors appear while scanning. Select 'RAW' from the ...
Users Manual - English
Page 104
... off Toner Save mode in the Software User's Guide on the CD-ROM.) Install a new drum unit. (See Replacing the drum unit (DR-350) on . Troubleshooting and routine maintenance Improving the print quality Examples of printer driver Properties. -OR-
... off Toner Save mode in the Software User's Guide on the CD-ROM.) Install a new drum unit. (See Replacing the drum unit (DR-350) on . Troubleshooting and routine maintenance Improving the print quality Examples of printer driver Properties. -OR-
Users Manual - English
Page 106
...unit (See Replacing the drum unit (DR-350) on page 1-11. If the unpacked drum unit is at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Print multiple pages to the OPC drum surface. Install a new drum unit. (See Replacing the drum unit (DR-350) on page 1-8 ...and then rotate the paper 180° in the paper tray and that has clips or staples because they will cause paper to curl. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
...unit (See Replacing the drum unit (DR-350) on page 1-11. If the unpacked drum unit is at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Print multiple pages to the OPC drum surface. Install a new drum unit. (See Replacing the drum unit (DR-350) on page 1-8 ...and then rotate the paper 180° in the paper tray and that has clips or staples because they will cause paper to curl. Troubleshooting and routine maintenance Examples of poor print quality ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page ABCDEFGH abcdefghijk ABCD abcde 01234 White...
Users Manual - English
Page 108
Note ■ Basic reduces the modem speed to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to ...
Note ■ Basic reduces the modem speed to reduce the modem speed for FAX-2910, FAX-2920 and MFC-7225 only. Troubleshooting and routine maintenance Compatibility If you are having difficulty sending or receiving a fax due to possible interference on your phone line, you may prefer to ...
Users Manual - English
Page 110
... your fingers. 1 Before you clean the inside of the paper tray with isopropyl alcohol and carefully remove dirt from the AC power outlet. 11 - 22 Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. Control Panel Cover White Bar Glass Strip 5 Re-load the paper and...
... your fingers. 1 Before you clean the inside of the paper tray with isopropyl alcohol and carefully remove dirt from the AC power outlet. 11 - 22 Troubleshooting and routine maintenance Cleaning the scanner glass 1 Turn off the machine's power switch. Control Panel Cover White Bar Glass Strip 5 Re-load the paper and...
Users Manual - English
Page 112
... replace the toner cartridge. (See Cleaning the laser scanner window on page 11-22 and Cleaning the drum unit on your local waste disposal office. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid...
... replace the toner cartridge. (See Cleaning the laser scanner window on page 11-22 and Cleaning the drum unit on your local waste disposal office. Troubleshooting and routine maintenance Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid...
Users Manual - English
Page 114
Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the ...
Troubleshooting and routine maintenance 6 Insert the new toner cartridge in the drum unit until immediately before reinstalling the drum unit and toner cartridge assembly. 8 Install the ...
Users Manual - English
Page 116
... installing it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the drum unit. Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 CAUTION Wait to local...
... installing it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the drum unit. Troubleshooting and routine maintenance 5 Install the drum unit and toner cartridge assembly in properly, the lock lever will lift automatically. 11 - 28 CAUTION Wait to local...
Users Manual - English
Page 154
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM.
... 3-2 T TAD (telephone answering device), external 4-1, A-5, A-8 connecting A-5, A-6 receive mode 4-1 recording OGM A-7 with two-line jack A-8 Text, entering B-11 special characters B-11 Toner cartridge replacing 11-24 Troubleshooting 11-1 document jam 11-7 error messages on the CD-ROM.