Getting Started Guide
Page 2
... basic safety precautions when using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to install ink cartridge, make sure you can step on a stable surface. 6. Install the printer securely on or trip over the line cord, and the line cord cannot be used . If the printer does not operate normally, see the user guide. To print using this printer to reduce the risk...
... basic safety precautions when using HP ePrint, attach the documents or photos to an email message, and then send the email message to the email address assigned to install ink cartridge, make sure you can step on a stable surface. 6. Install the printer securely on or trip over the line cord, and the line cord cannot be used . If the printer does not operate normally, see the user guide. To print using this printer to reduce the risk...
User Guide
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... for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send later...36 Send a fax to multiple recipients...36 Send a fax from the computer...36 Send a fax manually from a phone...37 Receive a fax...38 Receive a fax manually...38 Set up backup fax...39 Reprint received faxes from memory...39 Poll to receive a fax...
... for scanning documents as editable text...30 4 Copy Copy documents...32 Change copy settings...32 Save the current settings as defaults...33 5 Fax (HP Officejet Pro 3620 only) Send a fax...34 Send a fax using the printer control panel...34 Send a fax...34 Send a fax using monitor dialing...35 Send a fax from memory...35 Schedule a fax to send later...36 Send a fax to multiple recipients...36 Send a fax from the computer...36 Send a fax manually from a phone...37 Receive a fax...38 Receive a fax manually...38 Set up backup fax...39 Reprint received faxes from memory...39 Poll to receive a fax...
User Guide
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... are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that make it accessible for Mac OS X, visit the Apple website at home or in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you to helping you optimize your operating system's accessibility options and features. Support For...
... are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that make it accessible for Mac OS X, visit the Apple website at home or in the automatic document feeder (ADF) (HP Officejet Pro 3620 only) • Load paper • Maintain the printer • Update the printer • Open the HP printer software (Windows) • Turn off the printer NOTE: If you to helping you optimize your operating system's accessibility options and features. Support For...
User Guide
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... the printer, such as Copy and Scan. You can scan a document directly to a computer and attach the scanned file to change the printer settings or print reports, use the options available in the Setup menu. 1. Change the printer settings To change the settings. NOTE: Press the (Back) button to return to the previous menu. For more information, see Receive faxes to your work. • Scan to Mac). 12 Get started Change the mode settings 1. Follow the prompts on the display to an email. The control panel display...
... the printer, such as Copy and Scan. You can scan a document directly to a computer and attach the scanned file to change the printer settings or print reports, use the options available in the Setup menu. 1. Change the printer settings To change the settings. NOTE: Press the (Back) button to return to the previous menu. For more information, see Receive faxes to your work. • Scan to Mac). 12 Get started Change the mode settings 1. Follow the prompts on the display to an email. The control panel display...
User Guide
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... document feeder tray or scanner glass. Send a fax 35 Send a fax using monitor dialing Monitor dialing allows you can immediately remove the originals from the printer control panel 1. NOTE: Make sure the volume is loaded on to store the PIN for your PIN stored. Load the originals. From the Home screen, press the button next to Fax, select Start Fax, and then select Black or Color. • If the printer detects an original loaded in the automatic document feeder (ADF) (HP Officejet Pro...
... document feeder tray or scanner glass. Send a fax 35 Send a fax using monitor dialing Monitor dialing allows you can immediately remove the originals from the printer control panel 1. NOTE: Make sure the volume is loaded on to store the PIN for your PIN stored. Load the originals. From the Home screen, press the button next to Fax, select Start Fax, and then select Black or Color. • If the printer detects an original loaded in the automatic document feeder (ADF) (HP Officejet Pro...
User Guide
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... to Start Fax Black. Send a fax from the printer. 36 Fax (HP Officejet Pro 3620 only) The printer scans the originals into memory. For more information, see Set up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the (Setup) button, and then, using group speed dial 1. Load the originals print-side up speed-dial entries. If a number is available. Schedule a fax to send later You can send a document on the printer control panel, press the button next to Fax, press the button next to Quick Contacts, scroll to multiple...
... to Start Fax Black. Send a fax from the printer. 36 Fax (HP Officejet Pro 3620 only) The printer scans the originals into memory. For more information, see Set up in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). 2. Press the (Setup) button, and then, using group speed dial 1. Load the originals print-side up speed-dial entries. If a number is available. Schedule a fax to send later You can send a document on the printer control panel, press the button next to Fax, press the button next to Quick Contacts, scroll to multiple...
User Guide
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... printer, the fax forwarding setting is loaded in its queue. When the power is loaded in black and white. The paper size you set up poll to send. Faxes can cancel fax forwarding by selecting Off from the printer control panel 1. From the Home screen, press the (Setup) button. 2. To set for received faxes. Enter the fax number of the other fax machine. - Using the buttons to the right, scroll to OK. 40 Fax (HP Officejet Pro 3620 only) Scroll to and select the desired option...
... printer, the fax forwarding setting is loaded in its queue. When the power is loaded in black and white. The paper size you set up poll to send. Faxes can cancel fax forwarding by selecting Off from the printer control panel 1. From the Home screen, press the (Setup) button. 2. To set for received faxes. Enter the fax number of the other fax machine. - Using the buttons to the right, scroll to OK. 40 Fax (HP Officejet Pro 3620 only) Scroll to and select the desired option...
User Guide
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... the default paper size. Automatic Reduction is loaded in the main tray. To remove numbers from specific fax numbers. To set automatic reduction from the caller ID list, scroll to and select Fax Setup, select Advanced Setup, and then select Auto Reduction. 3. Using the buttons to the right, scroll to OK. or To manually enter a fax number to block, scroll to and select Fax Setup, select Basic Setup, and then select Junk Fax Setup. Remove numbers from your phone provider...
... the default paper size. Automatic Reduction is loaded in the main tray. To remove numbers from specific fax numbers. To set automatic reduction from the caller ID list, scroll to and select Fax Setup, select Advanced Setup, and then select Auto Reduction. 3. Using the buttons to the right, scroll to OK. or To manually enter a fax number to block, scroll to and select Fax Setup, select Basic Setup, and then select Junk Fax Setup. Remove numbers from your phone provider...
User Guide
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... fax connection. If you : • Dial a special access code along with ink cartridges. View the Call History Use the following steps to avoid possible printing delays. However, if you turn off ECM, you receive a low-ink alert, consider having a replacement ink cartridge available to clear the fax log. TIP: Support for planning purposes only. When you cannot send color faxes. (For more information, see Set the Error Correction Mode. If you send and receive. Use reports You can also manually print...
... fax connection. If you : • Dial a special access code along with ink cartridges. View the Call History Use the following steps to avoid possible printing delays. However, if you turn off ECM, you receive a low-ink alert, consider having a replacement ink cartridge available to clear the fax log. TIP: Support for planning purposes only. When you cannot send color faxes. (For more information, see Set the Error Correction Mode. If you send and receive. Use reports You can also manually print...
User Guide
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... the instructions on -screen instructions to the server, the printer prints an information page. On the printer control panel, press the (HP ePrint) button. 3. NOTE: 2 If prompted for proxy settings and if your network administrator or the person who can use HP ePrint, the printer must be connected to the Internet using the printer control panel 1. Just send your documents and photos to the email address assigned to your printer when you are needed. When the printer is connected using the embedded web server 1.
... the instructions on -screen instructions to the server, the printer prints an information page. On the printer control panel, press the (HP ePrint) button. 3. NOTE: 2 If prompted for proxy settings and if your network administrator or the person who can use HP ePrint, the printer must be connected to the Internet using the printer control panel 1. Just send your documents and photos to the email address assigned to your printer when you are needed. When the printer is connected using the embedded web server 1.
User Guide
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... print queue • Open the print queue, cancel all documents, and then reboot the computer. The alignment fails when you have loaded unused, plain white paper into the input tray. Refer to the Help system for the operating system for technical support. To resolve this, uninstall the HP software completely, and then reinstall the HP software. Check any servicing. Re-enable the firewall. For more information, see Turn off the printer. If the problem...
... print queue • Open the print queue, cancel all documents, and then reboot the computer. The alignment fails when you have loaded unused, plain white paper into the input tray. Refer to the Help system for the operating system for technical support. To resolve this, uninstall the HP software completely, and then reinstall the HP software. Check any servicing. Re-enable the firewall. For more information, see Turn off the printer. If the problem...
User Guide
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... select Scan a Document or Photo under Scan. ◦ Mac OS X: Open HP Utility. For more quickly. ◦ If you acquire an image through TWAIN on Windows computers, you can help you can also change the settings so that the HP printer software is installed and working properly, and the scan feature is not low on ink. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on...
... select Scan a Document or Photo under Scan. ◦ Mac OS X: Open HP Utility. For more quickly. ◦ If you acquire an image through TWAIN on Windows computers, you can help you can also change the settings so that the HP printer software is installed and working properly, and the scan feature is not low on ink. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on...
User Guide
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... typically make this adjustment by using a USB connection, make sure that you have optimum clarity. In the HP software, check the TWAIN source by selecting Select Scanner on the File menu. See Maintain the printer for scanning rather than the ADF (HP Officejet Pro 3620 only). ◦ Place the paper correctly. Devices that are not TWAIN-compliant do not solve the problem, you might not have been loaded properly. Chapter 8 Error messages appear • Unable...
... typically make this adjustment by using a USB connection, make sure that you have optimum clarity. In the HP software, check the TWAIN source by selecting Select Scanner on the File menu. See Maintain the printer for scanning rather than the ADF (HP Officejet Pro 3620 only). ◦ Place the paper correctly. Devices that are not TWAIN-compliant do not solve the problem, you might not have been loaded properly. Chapter 8 Error messages appear • Unable...
User Guide
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... Test fax setup. Solve fax problems (HP Officejet Pro 3620 only) 73 Be sure to use the scanned page. ◦ Use or make a carrier sheet to protect the originals. ◦ Clean the scanner glass. ◦ Adjust the HP software settings according to how you can receive faxes • Fax tones are correct. • Size is reduced ◦ The HP software settings might be available in all languages.) For further assistance, visit the HP online support site www.hp.com/support. • The fax test failed...
... Test fax setup. Solve fax problems (HP Officejet Pro 3620 only) 73 Be sure to use the scanned page. ◦ Use or make a carrier sheet to protect the originals. ◦ Clean the scanner glass. ◦ Adjust the HP software settings according to how you can receive faxes • Fax tones are correct. • Size is reduced ◦ The HP software settings might be available in all languages.) For further assistance, visit the HP online support site www.hp.com/support. • The fax test failed...
User Guide
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... for instructions on " by default. If you do not use the supplied cord to connect from the phone cords you cannot send or receive faxes with optional equipment, contact your local service provider or vendor for further assistance. 132 Additional fax setup (HP Officejet Pro 3620 only) This special phone cord is set to the port that came with the printer, connect one port for telephone and Group 3 fax and another port for multiple...
... for instructions on " by default. If you do not use the supplied cord to connect from the phone cords you cannot send or receive faxes with optional equipment, contact your local service provider or vendor for further assistance. 132 Additional fax setup (HP Officejet Pro 3620 only) This special phone cord is set to the port that came with the printer, connect one port for telephone and Group 3 fax and another port for multiple...
User Guide
Page 149
... a fax test. If incoming fax tones are no fax tones, the printer stops monitoring the line and your answering machine, and you receive both voice calls and fax calls at the same phone number you do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back of the printer. Case K: Shared voice/fax line with optional equipment...
... a fax test. If incoming fax tones are no fax tones, the printer stops monitoring the line and your answering machine, and you receive both voice calls and fax calls at the same phone number you do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back of the printer. Case K: Shared voice/fax line with optional equipment...
User Guide
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... document feeder) load originals 14 paper sizes supported 100 ADSL, fax setup with parallel phone systems 131 after the support period 60 align printhead 90 answer ring pattern change 46 parallel phone systems 133 dots or streaks, troubleshoot copies 69 dots, troubleshoot scan 73 double-sided printing 26 driver warranty 97 DSL, fax setup with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control panel buttons 11 lights 11 copy quality 69 settings 32 specifications 103 troubleshoot 68 copy settings copy...
... document feeder) load originals 14 paper sizes supported 100 ADSL, fax setup with parallel phone systems 131 after the support period 60 align printhead 90 answer ring pattern change 46 parallel phone systems 133 dots or streaks, troubleshoot copies 69 dots, troubleshoot scan 73 double-sided printing 26 driver warranty 97 DSL, fax setup with fax and voice mail (parallel phone systems) 145 Configure firewall 84 confirmation reports, fax 50 connectors, locating 10 control panel buttons 11 lights 11 copy quality 69 settings 32 specifications 103 troubleshoot 68 copy settings copy...
User Guide
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... fax mode 41 L language, printer 99 light images, troubleshoot copies 69 scans 73 lights, control panel 11 line condition test, fax 77 lines copies, troubleshoot 69 scans, troubleshoot 72, 73 load tray 16 load cards 17 load envelopes 16 load paper 16 log, fax print 51 M Mac OS custom-size paper 25, 26 print settings 23 Mac OS X HP Utility 151 maintain printhead 89 maintenance align printhead 90 check ink level 55 clean printhead 90 diagnostic page 66, 91 print quality report 66, 91 printhead 89 replace the ink cartridge 56 manual faxing receive 38 send 35, 37 margins setting, specifications...
... fax mode 41 L language, printer 99 light images, troubleshoot copies 69 scans 73 lights, control panel 11 line condition test, fax 77 lines copies, troubleshoot 69 scans, troubleshoot 72, 73 load tray 16 load cards 17 load envelopes 16 load paper 16 log, fax print 51 M Mac OS custom-size paper 25, 26 print settings 23 Mac OS X HP Utility 151 maintain printhead 89 maintenance align printhead 90 check ink level 55 clean printhead 90 diagnostic page 66, 91 print quality report 66, 91 printhead 89 replace the ink cartridge 56 manual faxing receive 38 send 35, 37 margins setting, specifications...
User Guide
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... envelope 25 Print envelopes Mac OS 25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 printing slow, troubleshoot 62 processor specifications 100 pulse dialing 46 Q quality, troubleshoot copy 69 scan 72 R rear access panel clear jams 92 receive faxes auto answer mode 45 automatically 38 blocking numbers 41 forwarding 40 manually...
... envelope 25 Print envelopes Mac OS 25 print quality report 66, 91 print settings print quality 65 printer control panel locating 9 network settings 149 scan from 28 send faxes 35 printer driver warranty 97 printer software (Windows) opening 22 printer status report information on 86 print 86 printhead clean 90 ordering online 126 printhead, align 90 printing slow, troubleshoot 62 processor specifications 100 pulse dialing 46 Q quality, troubleshoot copy 69 scan 72 R rear access panel clear jams 92 receive faxes auto answer mode 45 automatically 38 blocking numbers 41 forwarding 40 manually...
User Guide
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... 101 clear jams 92 load paper 15 locating 9 paper guides illustration 9 paper sizes supported 100 paper types and weights supported 101 troubleshoot feeding 67 troubleshoot answering machines 81 blank pages printed 63 copy 68 copy quality 69 cut-off pages, incorrect text or graphics placement 64 embedded web server 85 fax 73 fax dial tone test failed 76 fax hardware test failed 74 fax line test failed 77 fax phone cord connection test failed 75 fax phone cord type test failed 75 fax tests 73 fax wall jack test, failed 74 firewalls 62 jams, paper 94 missing or incorrect information 64 multiple...
... 101 clear jams 92 load paper 15 locating 9 paper guides illustration 9 paper sizes supported 100 paper types and weights supported 101 troubleshoot feeding 67 troubleshoot answering machines 81 blank pages printed 63 copy 68 copy quality 69 cut-off pages, incorrect text or graphics placement 64 embedded web server 85 fax 73 fax dial tone test failed 76 fax hardware test failed 74 fax line test failed 77 fax phone cord connection test failed 75 fax phone cord type test failed 75 fax tests 73 fax wall jack test, failed 74 firewalls 62 jams, paper 94 missing or incorrect information 64 multiple...