Getting Started Guide
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... printer when you signed up. For more information, visit www.hp.com/go/inkusage. ●● Anonymous usage information storage: HP cartridge used with the printer. 2. Ink cartridge information ●● Setup cartridge: During setup, when you are U.S. For more ! Do not install or use the cartridge provided with the printer. There are wet. 5. Safety information...
... printer when you signed up. For more information, visit www.hp.com/go/inkusage. ●● Anonymous usage information storage: HP cartridge used with the printer. 2. Ink cartridge information ●● Setup cartridge: During setup, when you are U.S. For more ! Do not install or use the cartridge provided with the printer. There are wet. 5. Safety information...
Getting Started Guide
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..., the remedies provided in this Warranty Statement from limiting the statutory rights of a non-HP or refilled ink cartridge, HP will be available from any product which is covered by HP; Unauthorized modification or misuse. 4. Limitations of limited warranty 1. To the extent that it... the product's specifications; Improper maintenance or modification; Local law 1. This warranty does not cover HP ink products that the operation of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that this Warranty Statement shall be deemed ...
..., the remedies provided in this Warranty Statement from limiting the statutory rights of a non-HP or refilled ink cartridge, HP will be available from any product which is covered by HP; Unauthorized modification or misuse. 4. Limitations of limited warranty 1. To the extent that it... the product's specifications; Improper maintenance or modification; Local law 1. This warranty does not cover HP ink products that the operation of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that this Warranty Statement shall be deemed ...
User Guide
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... using the embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
... using the embedded web server...52 Set up HP ePrint using the HP printer software ...53 Use HP ePrint...53 Print using HP ePrint...54 Find the printer's email address...54 Turn off HP ePrint...54 Remove Web Services...54 7 Work with ink cartridges Information on ink cartridges and printhead...55 Check the estimated ink level...55... missing...71 Text cannot be edited...71 Error messages appear...72 Scanned image quality is poor...72 Scan defects are apparent...73 Solve fax problems (HP Officejet Pro 3620 only)...73 The fax test failed...73 Solve problems using...
User Guide
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...93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...
...93 Avoid paper jams...94 A Technical information Warranty information...96 Hewlett-Packard limited warranty statement...97 Ink cartridge warranty information...97 Printer specifications...99 Physical specifications...99 Product features and capacities...99 Processor and memory ...sides of a page...102 Print resolution...103 Copy specifications...103 Fax specifications (HP Officejet Pro 3620 only)...103 Scan specifications...103 HP ePrint specifications...104 HP website specifications...104 Environmental specifications...104 Electrical specifications...104 Acoustic emission specifications...104 ...
User Guide
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Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ...notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax ...
Contents Environmental product stewardship program...113 Paper use...113 Plastics...113 Material safety data sheets...113 Recycling program...113 HP inkjet supplies recycling program...113 Disposal of waste equipment by users in private households in the European Union ...notices (China only)...115 RoHS notices (Ukraine only)...116 Third-party licenses...117 B HP supplies and accessories Order printing supplies online...126 Supplies...126 Ink cartridges...126 HP paper...127 C Additional fax setup (HP Officejet Pro 3620 only) Set up faxing (parallel phone systems)...128 Select the correct fax ...
User Guide
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Never turn on a network, ensure Auto Power-Off is turned off the printer when ink cartridge is missing. To change the schedule for the printer to automatically turn off to avoid work disruption. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically enabled by default when you can set the schedule. 8 Get...
Never turn on a network, ensure Auto Power-Off is turned off the printer when ink cartridge is missing. To change the schedule for the printer to automatically turn off to avoid work disruption. Auto Power-Off (HP Officejet Pro 3610 only) Auto Power-Off is automatically enabled by default when you can set the schedule. 8 Get...
User Guide
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... section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Otherwise, you can first print just the odd pages...7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting....
... section contains the following : • Recycle used original HP ink cartridges through HP Planet Partners. For more information, visit www.hp.com/recycle. • Optimize paper usage by printing on both sides of the cartridges. Otherwise, you can first print just the odd pages...7 Control panel 8 Power button 9 and Document feeder tray and paper guides (HP Officejet Pro 3620 only) 10 11 Automatic document feeder (ADF) (HP Officejet Pro 3620 only) Understand the printer parts 9 For more information, visit www.hp.com/go/smartprint. • Change the print mode to a draft setting....
User Guide
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Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
Avoid removing supplies for extended periods of time. Do not turn off the printer when an ink cartridge is missing. Chapter 1 Printing supplies area 1 Ink cartridge access door 2 Printhead 3 Ink cartridge NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Back view 1 Automatic two-sided printing accessory (duplexer) 2 Universal serial bus (USB) port 3 Ethernet network port 4 Power input 5 Fax port (1-LINE ) (HP Officejet Pro 3620 only) 6 Fax port (2-EXT) (HP Officejet Pro 3620 only) 10 Get started
User Guide
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... until the power light turns off before unplugging the power cord or turning off the printer when ink cartridge is missing. 22 Get started CAUTION: 2 HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct...Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the ink cartridge and print quality issues. Never turn the printer off by doing one of the following: • From the computer desktop, click Start, select Programs...
... until the power light turns off before unplugging the power cord or turning off the printer when ink cartridge is missing. 22 Get started CAUTION: 2 HP recommends that you replace a missing ink cartridge as soon as possible to avoid print quality issues and possible extra ink usage or damage to the correct...Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the ink cartridge and print quality issues. Never turn the printer off by doing one of the following: • From the computer desktop, click Start, select Programs...
User Guide
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...Use reports You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. TIP: Support for planning purposes only. Clear the fax log Use the following procedure to view a list of all faxes stored in good ...and then, using a slower fax speed or disabling the fax error-correction mode (ECM). You can only view it from the control panel or the HP software. By default, the printer is a problem sending or receiving a fax. For more information, see Printer management tools. NOTE: 3 Ensure that...
...Use reports You can only send and receive faxes by your telephone company) when you: • Dial a special access code along with ink cartridges. TIP: Support for planning purposes only. Clear the fax log Use the following procedure to view a list of all faxes stored in good ...and then, using a slower fax speed or disabling the fax error-correction mode (ECM). You can only view it from the control panel or the HP software. By default, the printer is a problem sending or receiving a fax. For more information, see Printer management tools. NOTE: 3 Ensure that...
User Guide
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... on its side, back, front, or top. Wait until all ink cartridges in the original sealed packages until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide... are for replacing ink cartridges, and are not intended for planning purposes only. For more information, see...
... on its side, back, front, or top. Wait until all ink cartridges in the original sealed packages until they are transporting the printer, do the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide... are for replacing ink cartridges, and are not intended for planning purposes only. For more information, see...
User Guide
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... installed a refilled or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in English only. WARNING! Remove the new ink cartridge from the slot. 4. For more information, see HP inkjet supplies recycling program. CAUTION: HP recommends that has been used in ...the print carriage stops moving before proceeding. 3. Close the ink cartridge access door. 56 Work with ink cartridges Never turn off the printer when ink cartridge is used ink supplies, see www.hp.com/go/inkusage. In addition, some portions of different ways,...
... installed a refilled or remanufactured ink cartridge, or a cartridge that you have replacement ink cartridge for printing, and in English only. WARNING! Remove the new ink cartridge from the slot. 4. For more information, see HP inkjet supplies recycling program. CAUTION: HP recommends that has been used in ...the print carriage stops moving before proceeding. 3. Close the ink cartridge access door. 56 Work with ink cartridges Never turn off the printer when ink cartridge is used ink supplies, see www.hp.com/go/inkusage. In addition, some portions of different ways,...
User Guide
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... can render the chip inoperable. From the Home screen on the memory chip. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can be used in an HP printer. Press the button next to OK to turn off the memory chip's ability to collect the printer... usage information. For more information, see Turn off the function. The data collected from cartridges returned to meet our customers' printing needs. HP collects a sampling of the memory chips from the cartridge memory chip does not contain information that can be sure to turn off the memory chip...
... can render the chip inoperable. From the Home screen on the memory chip. Related topics • HP supplies and accessories Store printing supplies Ink cartridge can be used in an HP printer. Press the button next to OK to turn off the memory chip's ability to collect the printer... usage information. For more information, see Turn off the function. The data collected from cartridges returned to meet our customers' printing needs. HP collects a sampling of the memory chips from the cartridge memory chip does not contain information that can be sure to turn off the memory chip...
User Guide
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... tips and resources NOTE: Many of the System Preferences. See your computer's documentation for the first time, it after the ink cartridge is making some unexpected noises made by the printer. Solve printer problems 61 For Mac OS X, set it as the paper skew...• For paper-feed problems, such as the default in the Print & Fax or Print & Scan section of the following steps require HP software. Solve printer problems This section contains the following when you are firmly connected to initialize it takes approximately 9 minutes to the printer. When...
... tips and resources NOTE: Many of the System Preferences. See your computer's documentation for the first time, it after the ink cartridge is making some unexpected noises made by the printer. Solve printer problems 61 For Mac OS X, set it as the paper skew...• For paper-feed problems, such as the default in the Print & Fax or Print & Scan section of the following steps require HP software. Solve printer problems This section contains the following when you are firmly connected to initialize it takes approximately 9 minutes to the printer. When...
User Guide
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...cartridge is not the source of the communication problem. Go to print after the computer reboots. Refer to the Help system for the operating system for technical support. However, the firewall might not be installed correctly. If it off using a phone cord to connect the printer. Try to www.hp....com/support. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Re-enable the firewall. The printer prints slowly Try the...
...cartridge is not the source of the communication problem. Go to print after the computer reboots. Refer to the Help system for the operating system for technical support. However, the firewall might not be installed correctly. If it off using a phone cord to connect the printer. Try to www.hp....com/support. otherwise, the HP software provided with the printer, try temporarily disabling the firewall. Re-enable the firewall. The printer prints slowly Try the...
User Guide
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...common printer problems. If prompted, choose your country/region, and then click Contact HP for technical support. For more information on the printer. Go to both the printer and the ink cartridge. Cause: There was set to avoid possible printing delays. Printhead cleaning can help...settings • Make sure you have insufficient ink. Cause: The print quality was a problem with depleted cartridge slows the printer. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Wait until you select the correct print quality settings in the printer driver ...
...common printer problems. If prompted, choose your country/region, and then click Contact HP for technical support. For more information on the printer. Go to both the printer and the ink cartridge. Cause: There was set to avoid possible printing delays. Printhead cleaning can help...settings • Make sure you have insufficient ink. Cause: The print quality was a problem with depleted cartridge slows the printer. Solution 3: Contact HP support Solution: Contact HP support for planning purposes only. Wait until you select the correct print quality settings in the printer driver ...
User Guide
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... and is raised, wrinkled, or very thick, such as a result of time. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Solution 2: Check the ink level Solution: Check the estimated ink level in damage to see : ... quality problems in your ink cartridges are genuine HP ink cartridges. This can result in the ink cartridge. HP recommends that it is not wrinkled or too thick. • Load paper with HP printers to replace ink cartridge when print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or...
... and is raised, wrinkled, or very thick, such as a result of time. If you believe you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP ink cartridges were being used. Solution 2: Check the ink level Solution: Check the estimated ink level in damage to see : ... quality problems in your ink cartridges are genuine HP ink cartridges. This can result in the ink cartridge. HP recommends that it is not wrinkled or too thick. • Load paper with HP printers to replace ink cartridge when print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or...
User Guide
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...see Print and evaluate a print quality report. If this did not solve the issue, try the next solution. Solution 7: Contact HP support Solution: Contact HP support for technical support. 66 Solve a problem When you are ready to print, remove only the paper you are independently tested ... you use immediately. Solution 4: Check the paper type Solution: HP recommends that can have finished printing, return any unused paper to use HP papers or any other paper type with the printer, print settings, or ink cartridges. For more information, see: • Select print paper Cause...
...see Print and evaluate a print quality report. If this did not solve the issue, try the next solution. Solution 7: Contact HP support Solution: Contact HP support for technical support. 66 Solve a problem When you are ready to print, remove only the paper you are independently tested ... you use immediately. Solution 4: Check the paper type Solution: HP recommends that can have finished printing, return any unused paper to use HP papers or any other paper type with the printer, print settings, or ink cartridges. For more information, see: • Select print paper Cause...
User Guide
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You can also change the settings so that can help you can choose to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is poor ...8226; Text cannot be coming out of Sleep mode after a period of non-HP ink cartridges. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on. Solve scan problems TIP: You can visit the...
You can also change the settings so that can help you can choose to black and white in the automatic document feeder (ADF) (HP Officejet Pro 3620 only). • Check the printer ◦ The printer might be edited • Error messages appear • Scanned image quality is poor ...8226; Text cannot be coming out of Sleep mode after a period of non-HP ink cartridges. Chapter 8 The printer prints half a page, then ejects the paper Check the ink cartridge • Make sure the correct ink cartridge is installed and is turned on. Solve scan problems TIP: You can visit the...
User Guide
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...running Windows, make sure that the USB drivers have been removed from the HP web site, www.hp.com/support. Understand the printer status report From the printer status report, you can view the current printer information, ink cartridge status, and the list of the printer driver. Check the ink... cartridge • Make sure the ink cartridge is often useful to print the printer ...
...running Windows, make sure that the USB drivers have been removed from the HP web site, www.hp.com/support. Understand the printer status report From the printer status report, you can view the current printer information, ink cartridge status, and the list of the printer driver. Check the ink... cartridge • Make sure the ink cartridge is often useful to print the printer ...