Troubleshooting Guide
Page 1
... regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. The printer has received invalid data Delete the job. This often fixes the problem. Checking an unresponsive printer If the printer is not responding, first make sure you have sent to... the printer. See the drivers CD or the Lexmark Web site for information. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is...
... regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. The printer has received invalid data Delete the job. This often fixes the problem. Checking an unresponsive printer If the printer is not responding, first make sure you have sent to... the printer. See the drivers CD or the Lexmark Web site for information. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is...
Troubleshooting Guide
Page 2
...8226; Make sure the connection between the option and printer. • Print the menu settings page and check to the MFP system board. Flash Make sure flash memory is securely memory connected to see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20... ft) for about 10 seconds, and turn the printer on to the MFP system board. Solving option problems If an option does not operate correctly after ...
...8226; Make sure the connection between the option and printer. • Print the menu settings page and check to the MFP system board. Flash Make sure flash memory is securely memory connected to see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20... ft) for about 10 seconds, and turn the printer on to the MFP system board. Solving option problems If an option does not operate correctly after ...
Troubleshooting Guide
Page 3
...jams You are not set to the appropriate position for repeating defects. For more information, see the Clearing Jams Guide. Store paper in the printer paper path, and check the stack to see the Menus and Messages Guide. Print quality troubleshooting To help prevent jams from the entire paper...the problem, and a detailed description. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the tray or on the multipurpose feeder. For more information, see if the printer is out of print media or has a jam. Solving 2000-sheet drawer problems The elevator ...
...jams You are not set to the appropriate position for repeating defects. For more information, see the Clearing Jams Guide. Store paper in the printer paper path, and check the stack to see the Menus and Messages Guide. Print quality troubleshooting To help prevent jams from the entire paper...the problem, and a detailed description. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the tray or on the multipurpose feeder. For more information, see if the printer is out of print media or has a jam. Solving 2000-sheet drawer problems The elevator ...
Troubleshooting Guide
Page 4
... To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. The MFP enters the Configuration menu. 6 Touch Print Quality Pages. 7 Touch Exit Configuration Menu. The printer restarts and returns to redistribute the toner. To utilize the remaining toner, remove the cartridge by ... to redistribute the toner. See the User's Guide for about 10 seconds while the MFP is powering up, then release the buttons. Open and close the printer top front cover to run the printer setup cycle and clean the transfer roll. • Make sure the packaging material is...
... To utilize the remaining toner, remove the cartridge by gripping the handles with both hands. The MFP enters the Configuration menu. 6 Touch Print Quality Pages. 7 Touch Exit Configuration Menu. The printer restarts and returns to redistribute the toner. To utilize the remaining toner, remove the cartridge by ... to redistribute the toner. See the User's Guide for about 10 seconds while the MFP is powering up, then release the buttons. Open and close the printer top front cover to run the printer setup cycle and clean the transfer roll. • Make sure the packaging material is...
Troubleshooting Guide
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... and the software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct printer drivers. • Verify the environment is correct. • Make sure the margins are incorrect • The toner may be low. Transparency print...charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. To utilize the remaining toner, remove the cartridge by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is cut off on the page Characters have jagged or uneven The ...
... and the software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct printer drivers. • Verify the environment is correct. • Make sure the margins are incorrect • The toner may be low. Transparency print...charge rolls. • Replace the print cartridge. • Replace the photoconductor kit. To utilize the remaining toner, remove the cartridge by the printer manufacturer. • Make sure the Paper Type setting in the Paper menu is cut off on the page Characters have jagged or uneven The ...
User's Guide
Page 2
.... PCL is Hewlett-Packard Company's designation of a set up this product, visit the Lexmark Web site at any time. This means the MFP recognizes PCL commands used in its printer products. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this product .... • This product uses a laser. Changes are the property of some parts may be made to the information herein; The safety features of their marked plug-in which it believes appropriate without incurring any way it operates. Lexmark may be used instead. therefore, this...
.... PCL is Hewlett-Packard Company's designation of a set up this product, visit the Lexmark Web site at any time. This means the MFP recognizes PCL commands used in its printer products. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this product .... • This product uses a laser. Changes are the property of some parts may be made to the information herein; The safety features of their marked plug-in which it believes appropriate without incurring any way it operates. Lexmark may be used instead. therefore, this...
User's Guide
Page 3
Mercury statement This product contains mercury in the lamp ( CAUTION: To reduce the risk of a hot surface or component. This symbol indicates the presence of injury from a hot component, allow the surface to cool before touching.
Mercury statement This product contains mercury in the lamp ( CAUTION: To reduce the risk of a hot surface or component. This symbol indicates the presence of injury from a hot component, allow the surface to cool before touching.
User's Guide
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For more information about the MFP Identifying the MFP Use the following table to determine the features and options of your Lexmark™ X642e MFP (multifunction printer).Use the following table to lift it safely. 1 4 7 2 5 8 3 6 9 0 # 9 CAUTION: The MFP requires three people to determine the features and options of the MFP (multifunction printer). 1 Learning about installing input options, see Installing and removing options or the instructions that came with the option.
For more information about the MFP Identifying the MFP Use the following table to determine the features and options of your Lexmark™ X642e MFP (multifunction printer).Use the following table to lift it safely. 1 4 7 2 5 8 3 6 9 0 # 9 CAUTION: The MFP requires three people to determine the features and options of the MFP (multifunction printer). 1 Learning about installing input options, see Installing and removing options or the instructions that came with the option.
User's Guide
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Models .The following table lists some common features of your printer. Input capacity Standard memory Maximum memory capacity, non-network/network Option card connectors Duplex ability 500 sheets 128MB 640MB 1 Simplex in, duplex out Input capacity ...
Models .The following table lists some common features of your printer. Input capacity Standard memory Maximum memory capacity, non-network/network Option card connectors Duplex ability 500 sheets 128MB 640MB 1 Simplex in, duplex out Input capacity ...
User's Guide
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... on the control panel to perform specific copying jobs. • Send an outgoing fax using the MFP control panel. • Send an outgoing fax to -network capability for large workgroups. To identify the MFP machine type-model number, look at the same time. • Scan documents and send them to... your PC, an e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF by way of the scanner The Lexmark X642e provides copy, fax,...
... on the control panel to perform specific copying jobs. • Send an outgoing fax using the MFP control panel. • Send an outgoing fax to -network capability for large workgroups. To identify the MFP machine type-model number, look at the same time. • Scan documents and send them to... your PC, an e-mail address, or an FTP destination. • Scan documents and send them to another printer (PDF by way of the scanner The Lexmark X642e provides copy, fax,...
User's Guide
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... illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. You must have a printer stand or printer base. Standard With duplex and drawer 1 2 3 5 6 7 4 5 CAUTION: Floor-mounted configurations require additional furniture for stability. Other print media handling options are also available. More information is available on our Lexmark Web site at www...
... illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. You must have a printer stand or printer base. Standard With duplex and drawer 1 2 3 5 6 7 4 5 CAUTION: Floor-mounted configurations require additional furniture for stability. Other print media handling options are also available. More information is available on our Lexmark Web site at www...
User's Guide
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... 1 or 2 sides, makes 1-sided copies (simplex) of 1-sided originals or 2-sided copies (duplex) from one of the paper trays, the MFP will be ordered (1,1,1) (2,2,2) (3,3,3). the output pages of each page to accelerate. For original documents that are composed primarily of paper you want all...that your copy that is on an arrow for Collate is not normally in the Copy From box. Sides (Duplex): Prints copies on a laser printer or pages from your selection and return you 'd like to the original document. They will be ordered (1,2,3) (1,2,3) (1,2,3). The default setting for...
... 1 or 2 sides, makes 1-sided copies (simplex) of 1-sided originals or 2-sided copies (duplex) from one of the paper trays, the MFP will be ordered (1,1,1) (2,2,2) (3,3,3). the output pages of each page to accelerate. For original documents that are composed primarily of paper you want all...that your copy that is on an arrow for Collate is not normally in the Copy From box. Sides (Duplex): Prints copies on a laser printer or pages from your selection and return you 'd like to the original document. They will be ordered (1,2,3) (1,2,3) (1,2,3). The default setting for...
User's Guide
Page 31
... person. The separator sheets can be drawn from a bin with that message will be useful in large print across each copy of your document on a laser printer or pages from your copy. An additional icon with a different kind or color of paper from a magazine or newspaper. 31 Touching Print Page Borders adds...
... person. The separator sheets can be drawn from a bin with that message will be useful in large print across each copy of your document on a laser printer or pages from your copy. An additional icon with a different kind or color of paper from a magazine or newspaper. 31 Touching Print Page Borders adds...
User's Guide
Page 36
this is a high-quality photograph or inkjet print. • Printed Image: Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images. 7 Touch Copy It. If you can change the setting. For example, two copies ...
this is a high-quality photograph or inkjet print. • Printed Image: Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images. 7 Touch Copy It. If you can change the setting. For example, two copies ...
User's Guide
Page 39
...using the scanner glass (flatbed) During the copy process, the "Scan the next page" screen appears. Copy tips The following tips may improve the MFP copy quality. The scanning screen will be used for magazine articles, business graphics, and brochures. When should be replaced with a "Canceling scan job"... screen. Touching Cancel Job or pressing cancel on the numeric keypad. To cancel the copy job, touch Cancel Job on a laser printer, or pages from the original document is not a concern. • Text is a high-quality photograph or inkjet print. 39
...using the scanner glass (flatbed) During the copy process, the "Scan the next page" screen appears. Copy tips The following tips may improve the MFP copy quality. The scanning screen will be used for magazine articles, business graphics, and brochures. When should be replaced with a "Canceling scan job"... screen. Touching Cancel Job or pressing cancel on the numeric keypad. To cancel the copy job, touch Cancel Job on a laser printer, or pages from the original document is not a concern. • Text is a high-quality photograph or inkjet print. 39
User's Guide
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... Solving scan quality problems. Question When should I use Text mode? Photo mode should I use Photo mode? When should be used when scanning photos printed on a laser printer or taken from the original document is not a concern. • Text is the main goal of the scan, and preserving images copied from a magazine or...
... Solving scan quality problems. Question When should I use Text mode? Photo mode should I use Photo mode? When should be used when scanning photos printed on a laser printer or taken from the original document is not a concern. • Text is the main goal of the scan, and preserving images copied from a magazine or...
User's Guide
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... enter the name and number for your desk. This gives you the flexibility of the person for whom you send electronic documents without leaving your MFP. 3 Choose the Other Options tab, and change Output format: to enter additional destinations. 8 Touch Fax It. Note: In order to perform... this function from your computer, you must use the PostScript printer driver for the fax recipient. 6 Click Send to send your system support person. 1 Place the original document in the automatic document feeder facing ...
... enter the name and number for your desk. This gives you the flexibility of the person for whom you send electronic documents without leaving your MFP. 3 Choose the Other Options tab, and change Output format: to enter additional destinations. 8 Touch Fax It. Note: In order to perform... this function from your computer, you must use the PostScript printer driver for the fax recipient. 6 Click Send to send your system support person. 1 Place the original document in the automatic document feeder facing ...
User's Guide
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... Photo mode? Fax tips The following tips may improve the MFP fax quality. When should I use Text mode? The Cancel Jobs screen will appear. 2 Touch the job or jobs you want to memory 1 Touch Cancel Jobs. Only three jobs appear on a laser printer or taken from a magazine or newspaper. 57 The Deleting Selected...
... Photo mode? Fax tips The following tips may improve the MFP fax quality. When should I use Text mode? The Cancel Jobs screen will appear. 2 Touch the job or jobs you want to memory 1 Touch Cancel Jobs. Only three jobs appear on a laser printer or taken from a magazine or newspaper. 57 The Deleting Selected...
User's Guide
Page 60
...to sending a fax. Sending a document to an FTP server is that you scan documents directly to at a time. The difference is similar to a color printer. Using a shortcut number 1 Place the original document in the automatic document feeder facing up , short-edge first. 2 Touch FTP. 3 Press #, and ...number. 4 Touch Send It. 60 Once an FTP destination has been configured by your network instead of the phone line. 5 FTP The MFP scanner lets you are sending the information over your system support person, the name of the following: Entering the FTP address Using a shortcut ...
...to sending a fax. Sending a document to an FTP server is that you scan documents directly to at a time. The difference is similar to a color printer. Using a shortcut number 1 Place the original document in the automatic document feeder facing up , short-edge first. 2 Touch FTP. 3 Press #, and ...number. 4 Touch Send It. 60 Once an FTP destination has been configured by your network instead of the phone line. 5 FTP The MFP scanner lets you are sending the information over your system support person, the name of the following: Entering the FTP address Using a shortcut ...
User's Guide
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... text and graphics or pictures. FTP tips The following tips may improve the MFP FTP quality. Tip • Text mode should be scanned and sent to an FTP site that portion of photos printed on a laser printer or taken from Text, Text/Photo, or Photo. Choose from a magazine or...sending a document to an FTP site, PC, or e-mail address. Edge Erase will print color documents in the original document. Content: Tells the MFP the original document type. Text: Emphasizes sharp, black, high-resolution text against a clean, white background. Photo: Tells the scanner to pay extra ...
... text and graphics or pictures. FTP tips The following tips may improve the MFP FTP quality. Tip • Text mode should be scanned and sent to an FTP site that portion of photos printed on a laser printer or taken from Text, Text/Photo, or Photo. Choose from a magazine or...sending a document to an FTP site, PC, or e-mail address. Edge Erase will print color documents in the original document. Content: Tells the MFP the original document type. Text: Emphasizes sharp, black, high-resolution text against a clean, white background. Photo: Tells the scanner to pay extra ...