User Guide
Page 1
... STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at [email protected]. Infoprint 1332/1352/1372 Edition: June 2003 The following paragraph does not apply to any country where such provisions are inconsistent with diamond design, MarkNet, MarkVision, and...
... STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at [email protected]. Infoprint 1332/1352/1372 Edition: June 2003 The following paragraph does not apply to any country where such provisions are inconsistent with diamond design, MarkNet, MarkVision, and...
User Guide
Page 2
Infoprint 1332/1352/1372 Table of contents Laser notices ix Safety information xv Preface xviii Definitions xviii General information 1-1 Maintenance approach 1-1 Options 1-2 Print speed and performance print speed 1-3 Performance 1-3 Time to first print 1-4 Memory configuration 1-4 Printer specifications 1-5 Dimensions 1-5 Operating clearances 1-6 Power...error codes 2-2 Sub error codes 2-5 Sub error codes for 9xx and 2xx error codes 2-5 Base printer sub error codes 2-6 Base printer (fuser) sub error codes 2-11 Duplex option sub error codes 2-12 Envelope feeder sub error ...
Infoprint 1332/1352/1372 Table of contents Laser notices ix Safety information xv Preface xviii Definitions xviii General information 1-1 Maintenance approach 1-1 Options 1-2 Print speed and performance print speed 1-3 Performance 1-3 Time to first print 1-4 Memory configuration 1-4 Printer specifications 1-5 Dimensions 1-5 Operating clearances 1-6 Power...error codes 2-2 Sub error codes 2-5 Sub error codes for 9xx and 2xx error codes 2-5 Base printer sub error codes 2-6 Base printer (fuser) sub error codes 2-11 Duplex option sub error codes 2-12 Envelope feeder sub error ...
User Guide
Page 3
Infoprint 1332/1352/1372 Power-On Self Test (POST 2-34 Symptom tables 2-35 Base printer symptoms 2-35 High-capacity feeder (2000-sheet) symptoms 2-35 Paper tray symptoms 2-36 Duplex option symptoms 2-36 Envelope feeder symptoms 2-36 Output expander 2-36 StapleSmart ...
Infoprint 1332/1352/1372 Power-On Self Test (POST 2-34 Symptom tables 2-35 Base printer symptoms 2-35 High-capacity feeder (2000-sheet) symptoms 2-35 Paper tray symptoms 2-36 Duplex option symptoms 2-36 Envelope feeder symptoms 2-36 Output expander 2-36 StapleSmart ...
User Guide
Page 4
Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling ... Staple Sensor Test 3-15 Cover and Door Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling ... Staple Sensor Test 3-15 Cover and Door Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
User Guide
Page 5
...Covers removals 4-9 Left door removal 4-9 Right cover removal 4-10 Upper front cover removal 4-12 Laser cover removal 4-14 Bevel gear removal 4-16 Installation 4-17 Communications board removal 4-18 Cover ...26 Error Message 283 - Check MP Feeder 3-25 Error Message 260 Paper Jam - Infoprint 1332/1352/1372 Maintenance page count 3-17 Setting configuration ID 3-18 Restore EP Factory Defaults...connectors 3-21 Duplex Option 3-21 Option microcode 3-22 Paper feed jams 3-22 Paper jams-base printer 3-23 Paper jams-options 3-24 Error Message 23x Paper Jam - Check Duplex Option 3-24 ...
...Covers removals 4-9 Left door removal 4-9 Right cover removal 4-10 Upper front cover removal 4-12 Laser cover removal 4-14 Bevel gear removal 4-16 Installation 4-17 Communications board removal 4-18 Cover ...26 Error Message 283 - Check MP Feeder 3-25 Error Message 260 Paper Jam - Infoprint 1332/1352/1372 Maintenance page count 3-17 Setting configuration ID 3-18 Restore EP Factory Defaults...connectors 3-21 Duplex Option 3-21 Option microcode 3-22 Paper feed jams 3-22 Paper jams-base printer 3-23 Paper jams-options 3-24 Error Message 23x Paper Jam - Check Duplex Option 3-24 ...
User Guide
Page 6
Infoprint 1332/1352/1372 Fuser assembly removal 4-23 Fuser cover removal 4-25 Fuser exit sensor or fuser narrow media sensor removal 4-28 Fuser lamp removal 4-28 Fuser ...
Infoprint 1332/1352/1372 Fuser assembly removal 4-23 Fuser cover removal 4-25 Fuser exit sensor or fuser narrow media sensor removal 4-28 Fuser lamp removal 4-28 Fuser ...
User Guide
Page 7
... guide 6-1 Lubrication specifications 6-1 Scheduled maintenance 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Frame 1 7-4 Assembly 3: Frame 2 7-6 Assembly 4: Printhead 1 (Infoprint 1332 7-10 Assembly 5: Printhead 2 (Infoprint 1352 7-11 Assembly 6: Printhead 3 (Infoprint 1372 7-12 Assembly 7: Paper feed-autocompensator 7-13 Assembly 8: Paper feed-multipurpose feeder 7-14 Assembly 9: Paper feed-alignment 7-16 Assembly 10: Integrated paper...
... guide 6-1 Lubrication specifications 6-1 Scheduled maintenance 6-1 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 7-2 Assembly 2: Frame 1 7-4 Assembly 3: Frame 2 7-6 Assembly 4: Printhead 1 (Infoprint 1332 7-10 Assembly 5: Printhead 2 (Infoprint 1352 7-11 Assembly 6: Printhead 3 (Infoprint 1372 7-12 Assembly 7: Paper feed-autocompensator 7-13 Assembly 8: Paper feed-multipurpose feeder 7-14 Assembly 9: Paper feed-alignment 7-16 Assembly 10: Integrated paper...
User Guide
Page 19
...and part numbers for making printer adjustments and removing and installing FRUs. 5. CAUTION: A caution identifies something that might damage the product hardware or software. CAUTION: When you are listed in order to prevent problems. 7. Infoprint 1332/1352/1372 Preface This manual...note provides additional information. Diagnostic aids contains tests and checks used to repair it. General information contains a general description of printer problems. 4. Special tools and test equipment are working. Diagnostic information contains an error indicator table, symptom tables, and ...
...and part numbers for making printer adjustments and removing and installing FRUs. 5. CAUTION: A caution identifies something that might damage the product hardware or software. CAUTION: When you are listed in order to prevent problems. 7. Infoprint 1332/1352/1372 Preface This manual...note provides additional information. Diagnostic aids contains tests and checks used to repair it. General information contains a general description of printer problems. 4. Special tools and test equipment are working. Diagnostic information contains an error indicator table, symptom tables, and ...
User Guide
Page 21
The IBM Infoprint 1332/1352/1372 laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or part. Infoprint 1332/1352/1372 1. General information 1-1 General information The IBM Infoprint 1332/1352/1372 laser printers are available in the following models: IBM Model name Configuration IBM Infoprint 1332 IBM Infoprint 1332 network IBM Infoprint 1352 IBM Infoprint 1352 network IBM Infoprint 1372 IBM Infoprint 1372 network Non-network...
The IBM Infoprint 1332/1352/1372 laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or part. Infoprint 1332/1352/1372 1. General information 1-1 General information The IBM Infoprint 1332/1352/1372 laser printers are available in the following models: IBM Model name Configuration IBM Infoprint 1332 IBM Infoprint 1332 network IBM Infoprint 1352 IBM Infoprint 1352 network IBM Infoprint 1372 IBM Infoprint 1372 network Non-network...
User Guide
Page 22
...Kiosk Presenter - Simplified Chinese - IR adapter - Optra Forms™, including a Forms Hard Disk-20+GB with adapter • Integrated network options - Infoprint 1332/1352/1372 Options The following options are not available in your country. • Memory options of 8MB, 16MB, 32MB, 64MB and 128MB SDRAM •... adjustable tray - 2000-sheet high-capacity feeder - Envelope feeder - MarkNet™ Print Servers - Duplex option-250-sheet (For IBM Infoprint 1332) - Ethernet - Decryption card • Media handling operations - 250- Some options are available.
...Kiosk Presenter - Simplified Chinese - IR adapter - Optra Forms™, including a Forms Hard Disk-20+GB with adapter • Integrated network options - Infoprint 1332/1352/1372 Options The following options are not available in your country. • Memory options of 8MB, 16MB, 32MB, 64MB and 128MB SDRAM •... adjustable tray - 2000-sheet high-capacity feeder - Envelope feeder - MarkNet™ Print Servers - Duplex option-250-sheet (For IBM Infoprint 1332) - Ethernet - Decryption card • Media handling operations - 250- Some options are available.
User Guide
Page 23
... 14.4 27.8 15.8 8.5 in . x 11.7 in . IBM Infoprint 1372 300, 600, 1200 image quality 1200 dpi 45 43 General information 1-3 x 14 in . A4 29.2 16.1 31.6 18.3 3.4 in . Infoprint 1332/1352/1372 Print speed and performance print speed Performance Performance speed depends on...8226; Printer options installed or selected • Available printer memory • Media size and type • Resolution The following table specifies throughput based on letter-size media (sides per minute) Letter 35.1 18.0 40.1 21.5 8.5 in . IBM Infoprint 1332 IBM Infoprint 1352, ...
... 14.4 27.8 15.8 8.5 in . x 11.7 in . IBM Infoprint 1372 300, 600, 1200 image quality 1200 dpi 45 43 General information 1-3 x 14 in . A4 29.2 16.1 31.6 18.3 3.4 in . Infoprint 1332/1352/1372 Print speed and performance print speed Performance Performance speed depends on...8226; Printer options installed or selected • Available printer memory • Media size and type • Resolution The following table specifies throughput based on letter-size media (sides per minute) Letter 35.1 18.0 40.1 21.5 8.5 in . IBM Infoprint 1332 IBM Infoprint 1352, ...
User Guide
Page 24
Infoprint 1332/1352/1372 Time to first print IBM Infoprint 1332, IBM Infoprint 1352, IBM Infoprint 1372, Time from standby mode
Infoprint 1332/1352/1372 Time to first print IBM Infoprint 1332, IBM Infoprint 1352, IBM Infoprint 1372, Time from standby mode
User Guide
Page 25
...808 mm) 31.8 in . (883 mm) * Envelope option fits within height and width of printer. Infoprint 1332/1352/1372 Printer specifications Dimensions Description Printer IBM Infoprint 1332 (base printer) IBM Infoprint 1352 (base printer) IBM Infoprint 1372 (base printer) Options 2,000-Sheet drawer Output Expander 500-Sheet drawer 250-Sheet drawer 5-Bin Mailbox High-capacity ... (399 mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 30.4 in. (772 mm) Printer cabinet stand 34.8 in . (808 mm) Weight 38 lb (17 kg) 41.5 lb (19 kg) 41.5 lb (19...
...808 mm) 31.8 in . (883 mm) * Envelope option fits within height and width of printer. Infoprint 1332/1352/1372 Printer specifications Dimensions Description Printer IBM Infoprint 1332 (base printer) IBM Infoprint 1352 (base printer) IBM Infoprint 1372 (base printer) Options 2,000-Sheet drawer Output Expander 500-Sheet drawer 250-Sheet drawer 5-Bin Mailbox High-capacity ... (399 mm) 15.7 in. (399 mm) 17.6 in. (447.7 mm) * Envelope option (support fully * extended) Printer cabinet 30.4 in. (772 mm) Printer cabinet stand 34.8 in . (808 mm) Weight 38 lb (17 kg) 41.5 lb (19 kg) 41.5 lb (19...
User Guide
Page 26
...) Front 20 in. (508 mm) Rear 12 in. (304.8 mm) Top* 54 in. (1,371.6 mm) * Allow clearance above the printer front door clearance and for the base printer configuration (110 volt). Printing states IBM Infoprint 1332 Printing-average power Base model 429 W All options 457 W Idle-average power Power Saver on 12 W Power Saver off...
...) Front 20 in. (508 mm) Rear 12 in. (304.8 mm) Top* 54 in. (1,371.6 mm) * Allow clearance above the printer front door clearance and for the base printer configuration (110 volt). Printing states IBM Infoprint 1332 Printing-average power Base model 429 W All options 457 W Idle-average power Power Saver on 12 W Power Saver off...
User Guide
Page 27
...5% to 95% - Temperature: -40° to 43° C (-40° to 300 dpi, 600 dpi, and 1200 dpi printing. Model IBM Infoprint 1332(n) IBM Infoprint 1352(n) IBM Infoprint 1372(n) Status Idle (standby mode) Simplex printing Duplex printing Idle (standby mode) Simplex printing Duplex printing Idle (standby mode) Simplex printing Duplex printing 1 ...176; to 259 V ac, extreme Acoustics All measurements are made in accordance with ISO 7779 and conform with ISO 9296. Infoprint 1332/1352/1372 • 190 to 90° F) - Environment Printer temperature and humidity • Operating -
...5% to 95% - Temperature: -40° to 43° C (-40° to 300 dpi, 600 dpi, and 1200 dpi printing. Model IBM Infoprint 1332(n) IBM Infoprint 1352(n) IBM Infoprint 1372(n) Status Idle (standby mode) Simplex printing Duplex printing Idle (standby mode) Simplex printing Duplex printing Idle (standby mode) Simplex printing Duplex printing 1 ...176; to 259 V ac, extreme Acoustics All measurements are made in accordance with ISO 7779 and conform with ISO 9296. Infoprint 1332/1352/1372 • 190 to 90° F) - Environment Printer temperature and humidity • Operating -
User Guide
Page 28
500-Sheet input Multipurpose tray 2,000-Sheet drawer Duplex Standard output 5-Bin Mailbox Output Expander Finisher to staple, hole punch, offset stack or with output bin Infoprint 1332/1352/1372 Media specifications Media type Media type Paper Card stock Transparencies Envelopes Vinyl labels Paper labels Polyester labels Dual web labels Integrated labels xxxxxxxx xx xx x xx x x x x x x x x x x xx x xx 1-8 Service Manual
500-Sheet input Multipurpose tray 2,000-Sheet drawer Duplex Standard output 5-Bin Mailbox Output Expander Finisher to staple, hole punch, offset stack or with output bin Infoprint 1332/1352/1372 Media specifications Media type Media type Paper Card stock Transparencies Envelopes Vinyl labels Paper labels Polyester labels Dual web labels Integrated labels xxxxxxxx xx xx x xx x x x x x x x x x x xx x xx 1-8 Service Manual
User Guide
Page 29
....9 x 355.6 mm) xxx x 1 This size does not appear in the Paper Size menu until Tray Size Sensing is specified by the software program. Media size Infoprint 1332/1352/1372 Integrated tray 250 Input tray 250 Universally adjustable tray 500 Input tray 400 Universally adjustable tray Multipurpose tray 2000-sheet drawer Envelope feeder...
....9 x 355.6 mm) xxx x 1 This size does not appear in the Paper Size menu until Tray Size Sensing is specified by the software program. Media size Infoprint 1332/1352/1372 Integrated tray 250 Input tray 250 Universally adjustable tray 500 Input tray 400 Universally adjustable tray Multipurpose tray 2000-sheet drawer Envelope feeder...
User Guide
Page 30
... x Polyester labels 3 xxxxxx xx x Dual web and integrated labels 3 x x x x x x xx x 3 Printing label application on the printer requires a special label fuser cleaner which prevents duplexing. to 6.93 x 9.84 in . The label fuser cleaner is included with a special label cartridge... tray 2000-sheet drawer Envelope feeder Duplex Standard output bin Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart output bin StapleSmart-Staple/jogger Infoprint 1332/1352/1372 Media size supported Envelopes 7¾ Envelope 3.875 in . x 7.5 in. (98 mm x 191 mm) x x xx...
... x Polyester labels 3 xxxxxx xx x Dual web and integrated labels 3 x x x x x x xx x 3 Printing label application on the printer requires a special label fuser cleaner which prevents duplexing. to 6.93 x 9.84 in . The label fuser cleaner is included with a special label cartridge... tray 2000-sheet drawer Envelope feeder Duplex Standard output bin Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart output bin StapleSmart-Staple/jogger Infoprint 1332/1352/1372 Media size supported Envelopes 7¾ Envelope 3.875 in . x 7.5 in. (98 mm x 191 mm) x x xx...