User Guide
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Infoprint 1332/1352/1372 Table of contents Laser notices ix Safety information xv Preface xviii Definitions xviii General information 1-1 Maintenance approach 1-1 Options 1-2 Print speed and performance print speed 1-3 Performance 1-3 Time to first print 1-4 Memory configuration 1-4 Printer specifications 1-5 Dimensions 1-5 Operating clearances 1-6 Power and electrical specifications 1-6 Electrical specifications 1-6 Acoustics 1-7 Environment 1-7 Media specifications 1-8 Print area 1-12 Media guidelines...
Infoprint 1332/1352/1372 Table of contents Laser notices ix Safety information xv Preface xviii Definitions xviii General information 1-1 Maintenance approach 1-1 Options 1-2 Print speed and performance print speed 1-3 Performance 1-3 Time to first print 1-4 Memory configuration 1-4 Printer specifications 1-5 Dimensions 1-5 Operating clearances 1-6 Power and electrical specifications 1-6 Electrical specifications 1-6 Acoustics 1-7 Environment 1-7 Media specifications 1-8 Print area 1-12 Media guidelines...
User Guide
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Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling ... Staple Sensor Test 3-15 Cover and Door Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
Infoprint 1332/1352/1372 Diagnostic aids 3-1 Diagnostics mode 3-1 Entering Diagnostic Mode 3-1 Available tests 3-1 Exiting Diagnostics Mode 3-1 Device tests 3-2 Quick Disk Test 3-2 Disk Test/Clean 3-2 Flash Test 3-3 Disabling ... Staple Sensor Test 3-15 Cover and Door Sensors 3-15 Pass and Media Sensors 3-15 Bin Level Sensor 3-15 Base Sensor Test 3-16 Print registration 3-16 Printer setup 3-17 Setting the page count 3-17 Viewing the permanent page count 3-17 v Service Manual
User Guide
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Infoprint 1332/1352/1372 Fuser assembly removal 4-23 Fuser cover removal 4-25 Fuser exit sensor or fuser narrow media sensor removal 4-28 Fuser lamp removal 4-28 Fuser ... 5-1 Envelope feeder board 5-2 Fuser Board 5-2 High-capacity output stacker board 5-3 High voltage power supply 5-4 Interconnect board 5-5 Low voltage power supply 5-6 Output expander control board 5-7 vii Service Manual
Infoprint 1332/1352/1372 Fuser assembly removal 4-23 Fuser cover removal 4-25 Fuser exit sensor or fuser narrow media sensor removal 4-28 Fuser lamp removal 4-28 Fuser ... 5-1 Envelope feeder board 5-2 Fuser Board 5-2 High-capacity output stacker board 5-3 High voltage power supply 5-4 Interconnect board 5-5 Low voltage power supply 5-6 Output expander control board 5-7 vii Service Manual
User Guide
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...Mailbox - Some options are available. Ethernet - IR adapter - ImageQuick™ card assembly - Parallel interface card - Duplex option-500-sheet (For IBM Infoprint 1352/1372) - and 500-sheet paper trays of A4, letter, A5, B5, Executive, folio, statement, and legal size - 250-sheet ...not available in your point of purchase for options available in every country. Simplified Chinese - Japanese 1-2 Service Manual Envelope feeder - Duplex option-250-sheet (For IBM Infoprint 1332) - Optra Forms™, including a Forms Hard Disk-20+GB with adapter • Integrated network ...
...Mailbox - Some options are available. Ethernet - IR adapter - ImageQuick™ card assembly - Parallel interface card - Duplex option-500-sheet (For IBM Infoprint 1352/1372) - and 500-sheet paper trays of A4, letter, A5, B5, Executive, folio, statement, and legal size - 250-sheet ...not available in your point of purchase for options available in every country. Simplified Chinese - Japanese 1-2 Service Manual Envelope feeder - Duplex option-250-sheet (For IBM Infoprint 1332) - Optra Forms™, including a Forms Hard Disk-20+GB with adapter • Integrated network ...
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Infoprint 1332/1352/1372 Time to first print IBM Infoprint 1332, IBM Infoprint 1352, IBM Infoprint 1372, Time from standby mode
Infoprint 1332/1352/1372 Time to first print IBM Infoprint 1332, IBM Infoprint 1352, IBM Infoprint 1372, Time from standby mode
User Guide
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...IBM Infoprint 1332 Printing-average power Base model 429 W All options 457 W Idle-average power Power Saver on 12 W Power Saver off 81 W Printing-maximum current 110V 230V 8.8 A 4 A IBM Infoprint 1332n 432 W 460 W 15 W 84 W 8.8 A 4 A IBM Infoprint 1352 523 W 540 W 14 W 81 W 9.8 A 5 A IBM Infoprint 1352n 527 W 544 W 14 W 84 W 9.8 A 5 A IBM Infoprint 1372 584 W 608 W 15 W 86 W 10.2 A 5 A IBM Infoprint.... Power levels are shown in all countries) 1-6 Service Manual Infoprint 1332/1352/1372 Operating clearances Printer side Measurement Left and right side 12 in. (...
...IBM Infoprint 1332 Printing-average power Base model 429 W All options 457 W Idle-average power Power Saver on 12 W Power Saver off 81 W Printing-maximum current 110V 230V 8.8 A 4 A IBM Infoprint 1332n 432 W 460 W 15 W 84 W 8.8 A 4 A IBM Infoprint 1352 523 W 540 W 14 W 81 W 9.8 A 5 A IBM Infoprint 1352n 527 W 544 W 14 W 84 W 9.8 A 5 A IBM Infoprint 1372 584 W 608 W 15 W 86 W 10.2 A 5 A IBM Infoprint.... Power levels are shown in all countries) 1-6 Service Manual Infoprint 1332/1352/1372 Operating clearances Printer side Measurement Left and right side 12 in. (...
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500-Sheet input Multipurpose tray 2,000-Sheet drawer Duplex Standard output 5-Bin Mailbox Output Expander Finisher to staple, hole punch, offset stack or with output bin Infoprint 1332/1352/1372 Media specifications Media type Media type Paper Card stock Transparencies Envelopes Vinyl labels Paper labels Polyester labels Dual web labels Integrated labels xxxxxxxx xx xx x xx x x x x x x x x x x xx x xx 1-8 Service Manual
500-Sheet input Multipurpose tray 2,000-Sheet drawer Duplex Standard output 5-Bin Mailbox Output Expander Finisher to staple, hole punch, offset stack or with output bin Infoprint 1332/1352/1372 Media specifications Media type Media type Paper Card stock Transparencies Envelopes Vinyl labels Paper labels Polyester labels Dual web labels Integrated labels xxxxxxxx xx xx x xx x x x x x x x x x x xx x xx 1-8 Service Manual
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... x x x x xx x 3 Printing label application on the printer requires a special label fuser cleaner which prevents duplexing. to 6.93 x 9.84 in . x 8.9 in. (98 mm x 225.4 mm) x x xx x 10 Envelope 4.125 in . The label fuser cleaner is included with a special label cartridge for label applications. 1-10 Service Manual x 7.5 in. (98 mm x 191 mm) x x xx ...feeder Duplex Standard output bin Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart output bin StapleSmart-Staple/jogger Infoprint 1332/1352/1372 Media size supported Envelopes 7¾ Envelope 3.875 in .
... x x x x xx x 3 Printing label application on the printer requires a special label fuser cleaner which prevents duplexing. to 6.93 x 9.84 in . x 8.9 in. (98 mm x 225.4 mm) x x xx x 10 Envelope 4.125 in . The label fuser cleaner is included with a special label cartridge for label applications. 1-10 Service Manual x 7.5 in. (98 mm x 191 mm) x x xx ...feeder Duplex Standard output bin Output Expander 5-Bin Mailbox High-capacity output stacker StapleSmart output bin StapleSmart-Staple/jogger Infoprint 1332/1352/1372 Media size supported Envelopes 7¾ Envelope 3.875 in .
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Any information placed outside this printer. 1-12 Service Manual Refer to the printer's user information for suitability to their applications. Infoprint 1332/1352/1372 Media weights-input (continued) Media Type Weight Integrated forms Envelope Pressure sensitive area 2 Paper base (grain long)... supplies may render some papers unsuitable for successful printing: • Rough, highly textured, limp, or pre-curled paper results in the printer's user information. Print area The printable area is available at Lexmark's Web site (www.lexmark.com). We recommend that users test any...
Any information placed outside this printer. 1-12 Service Manual Refer to the printer's user information for suitability to their applications. Infoprint 1332/1352/1372 Media weights-input (continued) Media Type Weight Integrated forms Envelope Pressure sensitive area 2 Paper base (grain long)... supplies may render some papers unsuitable for successful printing: • Rough, highly textured, limp, or pre-curled paper results in the printer's user information. Print area The printable area is available at Lexmark's Web site (www.lexmark.com). We recommend that users test any...
User Guide
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Infoprint 1332/1352/1372 Tools required Flat-blade screwdrivers, various sizes Phillips screwdrivers, various sizes 7.0 mm nut driver 5.5 mm wrench Needlenose pliers Diagonal side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel wrap plug 1319128 Twinax/serial debug cable 1381963 Flash light (optional) 1-14 Service Manual
Infoprint 1332/1352/1372 Tools required Flat-blade screwdrivers, various sizes Phillips screwdrivers, various sizes 7.0 mm nut driver 5.5 mm wrench Needlenose pliers Diagonal side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel wrap plug 1319128 Twinax/serial debug cable 1381963 Flash light (optional) 1-14 Service Manual
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.... Infoprint 1332/1352/1372 Messages and error codes Service error codes Service error codes are indications that a Tray 1 paper feed Pick Motor Stall problem has been detected. Go to "Fuser service checks" on page 2-52. 2-2 Service Manual Go to "Transfer roll service check" on page 2-52. 923 Fuser Error Fuser is too hot during printing or when printer is...
.... Infoprint 1332/1352/1372 Messages and error codes Service error codes Service error codes are indications that a Tray 1 paper feed Pick Motor Stall problem has been detected. Go to "Fuser service checks" on page 2-52. 2-2 Service Manual Go to "Transfer roll service check" on page 2-52. 923 Fuser Error Fuser is too hot during printing or when printer is...
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... x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-4 Service Manual If another SDRAM memory DIMM is installed in slot 2, turn the power off... 1. Replace network card x. • 976 - Infoprint 1332/1352/1372 Service error code (continued) Error code Action 954 NVRAM ...CRC Failure Indicates the NVRAM experienced a CRC failure. If the memory in slot 1 now works correctly, replace the failing DIMM that was in network card x. • 978 - Flash parts failed while programming network card x. If the printer...
... x (1, 2, 3, 4, or 5), envelope feeder or output bin. 2-4 Service Manual If another SDRAM memory DIMM is installed in slot 2, turn the power off... 1. Replace network card x. • 976 - Infoprint 1332/1352/1372 Service error code (continued) Error code Action 954 NVRAM ...CRC Failure Indicates the NVRAM experienced a CRC failure. If the memory in slot 1 now works correctly, replace the failing DIMM that was in network card x. • 978 - Flash parts failed while programming network card x. If the printer...
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... A #9 Envelope B #10 Envelope C 8.661 in . Envelope D C5 Envelope E B5 Envelope F Legal envelope 2-6 Service Manual Sub error code variable values Displayed value of these bytes may be used to help diagnose a printer problem. Infoprint 1332/1352/1372 Base printer sub error codes Each status byte has a different level of troubleshooting value for media size 1 Letter 2 Legal 3 B5...
... A #9 Envelope B #10 Envelope C 8.661 in . Envelope D C5 Envelope E B5 Envelope F Legal envelope 2-6 Service Manual Sub error code variable values Displayed value of these bytes may be used to help diagnose a printer problem. Infoprint 1332/1352/1372 Base printer sub error codes Each status byte has a different level of troubleshooting value for media size 1 Letter 2 Legal 3 B5...
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...Tray 4 and see if Tray 4 is feeding paper correctly and all the sensors are operating correctly, go to "Input tray(s) service check" on page 2-64. 2-8 Service Manual If the sensor and flag are working correctly. • Make sure the paper size setting is correct for the size paper in...correctly and all the sensors are working correctly. • Make sure the paper size setting is an envelope or envelopes in the tray. Infoprint 1332/1352/1372 Base printer sub error codes (continued) First 6 bytes sub error code data (xx can be necessary to try a new pass thru sensor. ...
...Tray 4 and see if Tray 4 is feeding paper correctly and all the sensors are operating correctly, go to "Input tray(s) service check" on page 2-64. 2-8 Service Manual If the sensor and flag are working correctly. • Make sure the paper size setting is correct for the size paper in...correctly and all the sensors are working correctly. • Make sure the paper size setting is an envelope or envelopes in the tray. Infoprint 1332/1352/1372 Base printer sub error codes (continued) First 6 bytes sub error code data (xx can be necessary to try a new pass thru sensor. ...
User Guide
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...; This error can be displayed after a 201 paper jam. • This can be caused by a source other than the duplex option. Infoprint 1332/1352/1372 Base printer sub error codes (continued) First 6 bytes sub error code data (xx can be any value) Explanation 8D 00 00 8E xx 02 x1 x2 8E ... the paper path. (x1=media source) The second pick from a paper source interfered with the next pick retry. (x1=media size, x2=media source) 2-10 Service Manual The paper ahead of media.
...; This error can be displayed after a 201 paper jam. • This can be caused by a source other than the duplex option. Infoprint 1332/1352/1372 Base printer sub error codes (continued) First 6 bytes sub error code data (xx can be any value) Explanation 8D 00 00 8E xx 02 x1 x2 8E ... the paper path. (x1=media source) The second pick from a paper source interfered with the next pick retry. (x1=media size, x2=media source) 2-10 Service Manual The paper ahead of media.
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... the sheet of paper too early. yy= Actual temperature zz= The temperature that the fuser was sensed during the homing operation during POST. 2-12 Service Manual Status byte 4 00 01 02 03 04 05 06 07 08 0E 13 15 18 3D Explanation No duplex error. The exit sensor detected a...motor is the only byte contained in the duplex option and is under speed. Infoprint 1332/1352/1372 Base printer (fuser) sub error codes (continued) First 6 bytes sub error code data (xx can be any value) Explanation 925 Service - The leading edge of the sheet of paper never arrived at the input ...
... the sheet of paper too early. yy= Actual temperature zz= The temperature that the fuser was sensed during the homing operation during POST. 2-12 Service Manual Status byte 4 00 01 02 03 04 05 06 07 08 0E 13 15 18 3D Explanation No duplex error. The exit sensor detected a...motor is the only byte contained in the duplex option and is under speed. Infoprint 1332/1352/1372 Base printer (fuser) sub error codes (continued) First 6 bytes sub error code data (xx can be any value) Explanation 925 Service - The leading edge of the sheet of paper never arrived at the input ...
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.... Press Select to take the printer offline. Action Press Menu to reset the printer. or Press Menu to receive and process data. Infoprint 1332/1352/1372 User status displays Each user status screen may be available: • Cancel Job • Reset Printer • Reset Active Bin • Cancel FAX 2-14 Service Manual User status displays Ready Status...
.... Press Select to take the printer offline. Action Press Menu to reset the printer. or Press Menu to receive and process data. Infoprint 1332/1352/1372 User status displays Each user status screen may be available: • Cancel Job • Reset Printer • Reset Active Bin • Cancel FAX 2-14 Service Manual User status displays Ready Status...