Setup Guide
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..., connect the USB cable to the port on the back of the HP All‑in ‑One. c. Double-click the HP Installer icon. Press Print Photos to connect the USB cable. Action: Unplug the device and plug it in ‑One CD. Make sure the USB cable is installed on your HP Photosmart software program is plugged into a keyboard or a non-powered USB hub. Action: Cancel all screens. Insert the CD and follow the onscreen instructions. Photo Menu Create View & Print Save c. Problem: (Windows...
..., connect the USB cable to the port on the back of the HP All‑in ‑One. c. Double-click the HP Installer icon. Press Print Photos to connect the USB cable. Action: Unplug the device and plug it in ‑One CD. Make sure the USB cable is installed on your HP Photosmart software program is plugged into a keyboard or a non-powered USB hub. Action: Cancel all screens. Insert the CD and follow the onscreen instructions. Photo Menu Create View & Print Save c. Problem: (Windows...
User Guide
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...-size photo paper 37 Load postcards, Hagaki, or index cards 40 Load envelopes...42 Load other types of paper 44 Load a CD/DVD...45 Avoid paper jams...49 7 Print from your computer Print from a software application 51 Make the HP All-in-One the default printer 52 Change the print settings for the current job 52 Set the paper size...52 Set the paper type for printing 53 View the print resolution...53 Change the print speed or quality 54 Change the page orientation 54 Scale the document size...55 Change...
...-size photo paper 37 Load postcards, Hagaki, or index cards 40 Load envelopes...42 Load other types of paper 44 Load a CD/DVD...45 Avoid paper jams...49 7 Print from your computer Print from a software application 51 Make the HP All-in-One the default printer 52 Change the print settings for the current job 52 Set the paper size...52 Set the paper type for printing 53 View the print resolution...53 Change the print speed or quality 54 Change the page orientation 54 Scale the document size...55 Change...
User Guide
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... photos 78 9 Use the scan features Scan an image...81 Scan an original to a computer 81 Scan an original to a memory card 82 Edit a scanned image...83 Edit a scanned document...83 Stop scanning...84 10 Use the copy features Make a copy...85 Preview your copy job...86 Change the copy settings for the current job 86 Set the number of copies...87 Set the copy paper size...87 Set the copy paper type...87 Change copy speed or quality 89 Adjust the lightness and darkness of your copy 89 Change default copy settings 89 Perform special copy jobs...
... photos 78 9 Use the scan features Scan an image...81 Scan an original to a computer 81 Scan an original to a memory card 82 Edit a scanned image...83 Edit a scanned document...83 Stop scanning...84 10 Use the copy features Make a copy...85 Preview your copy job...86 Change the copy settings for the current job 86 Set the number of copies...87 Set the copy paper size...87 Set the copy paper type...87 Change copy speed or quality 89 Adjust the lightness and darkness of your copy 89 Change default copy settings 89 Perform special copy jobs...
User Guide
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... memory card do not transfer to my computer 161 Photos in a connected digital camera with PictBridge do not print 163 Scan troubleshooting...164 Scan fails...164 Text is incorrect or missing 167 The scan feature does not work 168 Copy troubleshooting...168 Nothing happens when I try to copy 169 Fit to Page is not working as expected 170 The image is cropped when I make a borderless copy 172 A borderless copy has white...
... memory card do not transfer to my computer 161 Photos in a connected digital camera with PictBridge do not print 163 Scan troubleshooting...164 Scan fails...164 Text is incorrect or missing 167 The scan feature does not work 168 Copy troubleshooting...168 Nothing happens when I try to copy 169 Fit to Page is not working as expected 170 The image is cropped when I make a borderless copy 172 A borderless copy has white...
User Guide
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... with the HP All-in-One. Onscreen Help The onscreen Help provides detailed instructions on page 117 in this onscreen Help. Install the software to load paper, load a CD/DVD, insert a memory card, and replace the ink cartridges. Make sure you have Internet access, you can quickly find information on the HP All-in-One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides...
... with the HP All-in-One. Onscreen Help The onscreen Help provides detailed instructions on page 117 in this onscreen Help. Install the software to load paper, load a CD/DVD, insert a memory card, and replace the ink cartridges. Make sure you have Internet access, you can quickly find information on the HP All-in-One. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the HP All-in-One. • The Troubleshooting section provides...
User Guide
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... links to the computer?" on both sides of the paper?" on printable CD/DVDs?" on page 85 • "How do I print custom labels on page 72 • "How do I print up to my computer?" on page 62 • "How do I? on page 72 • "How do I save photos to 13 x 18 cm (5 x 7 inch) borderless photos from a memory card?" 5 How do I make a black-and-white or color copy of a document?"
... links to the computer?" on both sides of the paper?" on printable CD/DVDs?" on page 85 • "How do I print custom labels on page 72 • "How do I print up to my computer?" on page 62 • "How do I? on page 72 • "How do I save photos to 13 x 18 cm (5 x 7 inch) borderless photos from a memory card?" 5 How do I make a black-and-white or color copy of a document?"
User Guide
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... paper loaded in -One the default printer • Change the print settings for your software application, click Print. 3. Click a type of projects, such as a new printing shortcut. Print Print from a software application 1. This section contains the following topics: • Print from a software application • Make the HP All-in the input tray. 2. To print from a software application 51 If necessary, you need to change print quality, print on specific types of the predefined print tasks on your software application, this button...
... paper loaded in -One the default printer • Change the print settings for your software application, click Print. 3. Click a type of projects, such as a new printing shortcut. Print Print from a software application 1. This section contains the following topics: • Print from a software application • Make the HP All-in the input tray. 2. To print from a software application 51 If necessary, you need to change print quality, print on specific types of the predefined print tasks on your software application, this button...
User Guide
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...; Change the page orientation • Scale the document size • Change the saturation, brightness, or color tone • Preview your print job Set the paper size The Size setting helps the HP All-in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Depending on the page. Change the print settings for the different types of paper you to print to the top, bottom, and side edges of the HP All-in the input tray. 2. Make...
...; Change the page orientation • Scale the document size • Change the saturation, brightness, or color tone • Preview your print job Set the paper size The Size setting helps the HP All-in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Depending on the page. Change the print settings for the different types of paper you to print to the top, bottom, and side edges of the HP All-in the input tray. 2. Make...
User Guide
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... not listed in grayscale check box. When you can enable it to print high-quality images such as Best, from maximum dpi mode, use the Maximum dpi setting with supported types of the following options: • Off: applies no HP Real Life Technologies to print your photo in the input tray. Then, select the appropriate paper size. automatically removes red eye coloring in a grainy image. 12. Click the Features tab. 6. Photo paper...
... not listed in grayscale check box. When you can enable it to print high-quality images such as Best, from maximum dpi mode, use the Maximum dpi setting with supported types of the following options: • Off: applies no HP Real Life Technologies to print your photo in the input tray. Then, select the appropriate paper size. automatically removes red eye coloring in a grainy image. 12. Click the Features tab. 6. Photo paper...
User Guide
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... having problems using the product with my computer Solution: You must first install the software that came with the most likely solution first. You can cause errors. After setting up the product, it does not print Try the following solutions to function properly. Solutions are listed in the input tray 120 Troubleshooting Connecting the USB cable before the software was connected before you have ink • Solution 5: Load paper...
... having problems using the product with my computer Solution: You must first install the software that came with the most likely solution first. You can cause errors. After setting up the product, it does not print Try the following solutions to function properly. Solutions are listed in the input tray 120 Troubleshooting Connecting the USB cable before the software was connected before you have ink • Solution 5: Load paper...
User Guide
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... 4: Check the connection from the computer. Otherwise, you will delete any photos you might have previously transferred the photos from your computer Memory card troubleshooting 161 Troubleshooting Solution 3: Remove the additional memory card Solution: You can insert only one memory card is inserted, the attention light will blink rapidly, and an error message will appear on the memory card are listed in the appropriate slot on the card is corrupt, reformat the memory card...
... 4: Check the connection from the computer. Otherwise, you will delete any photos you might have previously transferred the photos from your computer Memory card troubleshooting 161 Troubleshooting Solution 3: Remove the additional memory card Solution: You can insert only one memory card is inserted, the attention light will blink rapidly, and an error message will appear on the memory card are listed in the appropriate slot on the card is corrupt, reformat the memory card...
User Guide
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.../DVD tray until the lines on the holder line up to the white lines on the holder. Solution 2: Load a new CD/DVD with the printable side up Solution: If you have already burned your content onto the CD/DVD, you might need to burn your contents again onto a new disc. The product reports a CD/DVD size mismatch error Solution: Cancel the print job and replace the...
.../DVD tray until the lines on the holder line up to the white lines on the holder. Solution 2: Load a new CD/DVD with the printable side up Solution: If you have already burned your content onto the CD/DVD, you might need to burn your contents again onto a new disc. The product reports a CD/DVD size mismatch error Solution: Cancel the print job and replace the...
User Guide
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... be cleaned with the HP Paper Feed Cleaning Kit. Press in the tab on the left side of the steps provided in , and turn on the product. 7. If this did not solve the issue, try the next solution. Turn off the product and remove the power cord. 2. Plug the power cord back in the previous solutions and are still having a problem, contact HP support...
... be cleaned with the HP Paper Feed Cleaning Kit. Press in the tab on the left side of the steps provided in , and turn on the product. 7. If this did not solve the issue, try the next solution. Turn off the product and remove the power cord. 2. Plug the power cord back in the previous solutions and are still having a problem, contact HP support...
User Guide
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... the alignment again. Calibration error Try the following procedure. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is unacceptable, contact HP support for information on the display to print from the HP Photosmart Software 1. To align the printer from your country/region, and then click Contact HP for service. Load letter, A4, or legal unused plain white paper into...
... the alignment again. Calibration error Try the following procedure. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is unacceptable, contact HP support for information on the display to print from the HP Photosmart Software 1. To align the printer from your country/region, and then click Contact HP for service. Load letter, A4, or legal unused plain white paper into...
User Guide
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... for service. Cause: The ink cartridges were not intended for technical support. Ink alert Solution: When you receive an Ink Alert message, you do not remove an ink cartridge until a replacement is resolved. • Solution 1: Install the ink cartridges correctly • Solution 2: Clean the electrical contacts • Solution 3: Close the print carriage latch Errors 243 Troubleshooting CAUTION: HP recommends that you receive an ink alert message, consider having replacement ink cartridges available to : www.hp.com/support. When...
... for service. Cause: The ink cartridges were not intended for technical support. Ink alert Solution: When you receive an Ink Alert message, you do not remove an ink cartridge until a replacement is resolved. • Solution 1: Install the ink cartridges correctly • Solution 2: Clean the electrical contacts • Solution 3: Close the print carriage latch Errors 243 Troubleshooting CAUTION: HP recommends that you receive an ink alert message, consider having replacement ink cartridges available to : www.hp.com/support. When...
User Guide
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... installed correctly Solution: Make sure all five of the product, until the print carriage stops moving before proceeding. 250 Troubleshooting Troubleshooting Open the ink cartridge access door by lifting from the front right of the ink cartridges are listed in order, with the most likely solution first. NOTE: Wait until the door locks into place. If the first solution does not solve the problem...
... installed correctly Solution: Make sure all five of the product, until the print carriage stops moving before proceeding. 250 Troubleshooting Troubleshooting Open the ink cartridge access door by lifting from the front right of the ink cartridges are listed in order, with the most likely solution first. NOTE: Wait until the door locks into place. If the first solution does not solve the problem...
User Guide
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... and then cartridges • Solution 2: Contact HP support 252 Troubleshooting Troubleshooting If prompted, choose your country/region, and then click Contact HP for information on again. Cause: The ink cartridges were not installed properly. Install printhead and then cartridges Try the following solutions to : www.hp.com/support. Solutions are listed in order, with the ink cartridges. Chapter 14 11. If you still receive the error message, turn the product...
... and then cartridges • Solution 2: Contact HP support 252 Troubleshooting Troubleshooting If prompted, choose your country/region, and then click Contact HP for information on again. Cause: The ink cartridges were not installed properly. Install printhead and then cartridges Try the following solutions to : www.hp.com/support. Solutions are listed in order, with the ink cartridges. Chapter 14 11. If you still receive the error message, turn the product...
User Guide
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... documents edit scanned 83 297 See ink cartridges choose paper 34 clean exterior 113 glass 111 lid backing 112 printhead 105 color dull 138 color graphics display copy preview 86 crop original 91 shift margin 92 color tone, change in print 55 communication problems test failed 233 two-way communication lost 234 connection problems device not found 233 device address (Bluetooth) 27 device name (Bluetooth) 27 diagnostic page 107 direction pad 11 disconnected error...
... documents edit scanned 83 297 See ink cartridges choose paper 34 clean exterior 113 glass 111 lid backing 112 printhead 105 color dull 138 color graphics display copy preview 86 crop original 91 shift margin 92 color tone, change in print 55 communication problems test failed 233 two-way communication lost 234 connection problems device not found 233 device address (Bluetooth) 27 device name (Bluetooth) 27 diagnostic page 107 direction pad 11 disconnected error...
User Guide
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... 104 maintenance align printer 106 check ink levels 100 clean exterior 113 clean glass 111 clean lid backing 112 clean printhead 105 diagnostic page 107 print quality report 107 printer status report 106 printhead 104 replace ink cartridges 101 restore factory defaults 21 self-test report 106 make a copy 85 margins incorrect 155 text or graphic cut off 156 media. See paper memory cards digital camera cannot read 159 error message 224 file unreadable 221 298 Index reprint 95 scan 81 double-sided prints...
... 104 maintenance align printer 106 check ink levels 100 clean exterior 113 clean glass 111 clean lid backing 112 clean printhead 105 diagnostic page 107 print quality report 107 printer status report 106 printhead 104 replace ink cartridges 101 restore factory defaults 21 self-test report 106 make a copy 85 margins incorrect 155 text or graphic cut off 156 media. See paper memory cards digital camera cannot read 159 error message 224 file unreadable 221 298 Index reprint 95 scan 81 double-sided prints...
User Guide
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... 104 replace ink cartridges 101 reports diagnostic 107 print quality 107 printer status 106 printhead 104 self-test 106 reprint documents 95 features 95 photos 95 resolution print 54 restore factory settings 21 rotate photos 75, 96 S saturation, change in 132 smooth fonts 144 Tips Slideshow 22 transparencies copy 87 load 44 specifications 287 troubleshoot cd/dvd print 173 fax problems 132 incorrect measurements 122 jams, paper 49 language, display 122 print quality 129 Readme file 117...
... 104 replace ink cartridges 101 reports diagnostic 107 print quality 107 printer status 106 printhead 104 self-test 106 reprint documents 95 features 95 photos 95 resolution print 54 restore factory settings 21 rotate photos 75, 96 S saturation, change in 132 smooth fonts 144 Tips Slideshow 22 transparencies copy 87 load 44 specifications 287 troubleshoot cd/dvd print 173 fax problems 132 incorrect measurements 122 jams, paper 49 language, display 122 print quality 129 Readme file 117...