User Guide
Page 238
...; Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to the computer...
...; Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem • Ink service capacity warning • Ink system failure • Check ink cartridges • Install printhead and then cartridges • Non-HP cartridge • Original HP ink depleted • Previously used genuine HP cartridge • Printhead appears to the computer...
User Guide
Page 239
.... 2. Click the Device Services tab. 5. Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Chapter 14 • Sensor issue • Ink cartridge is missing, incorrectly installed, or not intended for your product • Sensor failure Alignment failed Try the following procedure. In...
.... 2. Click the Device Services tab. 5. Solution 2: Contact HP support Solution: You can also open the Printer Toolbox from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Chapter 14 • Sensor issue • Ink cartridge is missing, incorrectly installed, or not intended for your product • Sensor failure Alignment failed Try the following procedure. In...
User Guide
Page 241
... If this did not solve the issue, try the next solution. Failure to disconnect the power cord from the computer (if applicable), then there is connected to a suitable power source Solution 1: Print a printer status report Solution: Print a printer status report to later. 2. Do not reconnect the power cord and...carriage 1. Leave the product on and then disconnect the power cord and the USB cable from the front center of the product. Open the ink cartridge access door by lifting from the back of the product, until instructed to see : "Print and evaluate a print quality report" ...
... If this did not solve the issue, try the next solution. Failure to disconnect the power cord from the computer (if applicable), then there is connected to a suitable power source Solution 1: Print a printer status report Solution: Print a printer status report to later. 2. Do not reconnect the power cord and...carriage 1. Leave the product on and then disconnect the power cord and the USB cable from the front center of the product. Open the ink cartridge access door by lifting from the back of the product, until instructed to see : "Print and evaluate a print quality report" ...
User Guide
Page 252
...calling for technical support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Go to : www.hp.com/support. Cause: The product had a problem. Ink system failure Solution: Turn off the product, unplug the ...power cord, and wait 10 seconds. Then, plug the power cord back in the message on the product display, and then contact HP support. Ink service capacity warning ...
...calling for technical support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Go to : www.hp.com/support. Cause: The product had a problem. Ink system failure Solution: Turn off the product, unplug the ...power cord, and wait 10 seconds. Then, plug the power cord back in the message on the product display, and then contact HP support. Ink service capacity warning ...
User Guide
Page 278
.../support. Solution 4: Contact HP support Solution: Contact HP support for technical support. Go to : www.hp.com/support. If prompted, choose your ink cartridge is resolved. • Solution 1: Clean the sensor • Solution 2: Clean the sensor windows on calling for use in order, with the most likely solution first. Sensor failure Try the following solutions...
.../support. Solution 4: Contact HP support Solution: Contact HP support for technical support. Go to : www.hp.com/support. If prompted, choose your ink cartridge is resolved. • Solution 1: Clean the sensor • Solution 2: Clean the sensor windows on calling for use in order, with the most likely solution first. Sensor failure Try the following solutions...