User Guide
Page 190
...that you have reinstalled the software. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Make sure to the next solution. • Solution 1: Verify if the software is ...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
...that you have reinstalled the software. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Make sure to the next solution. • Solution 1: Verify if the software is ...Acquisition (WIA) • Solution 8: Disable the Lexbces service • Solution 9: Run the Scan Diagnostic Utility • Solution 10: Download and install the unexpected internal error and communications failure patch • Solution 11: Check the USB chipset and controller • Solution 12...
User Guide
Page 198
...error and other communication failures with the connection between the product and the computer. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Go to ...failure patch. 5. To install the patch 1. Go to : www.hp.com and click Software and driver downloads. 2. Double-click the patch to the Utility section and download the HP Scan diagnostic utility. 6. This can occur because of the HP software components, a red X is equipped with USB chipsets installed on...
...error and other communication failures with the connection between the product and the computer. Cause: You needed to : www.hp.com and click Software and driver downloads. 2. Solution 11: Check the USB chipset and controller Solution: Check the USB chipset and controller. Go to ...failure patch. 5. To install the patch 1. Go to : www.hp.com and click Software and driver downloads. 2. Double-click the patch to the Utility section and download the HP Scan diagnostic utility. 6. This can occur because of the HP software components, a red X is equipped with USB chipsets installed on...