Reference Guide
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.... Get the most recent updates to your HP Photosmart Connect to additional computers on a network You can connect the HP Photosmart to more than one computer on the network. Insert the product CD in a number of a wireless connection, the software will not need to a computer on product features and troubleshooting. Electronic Help includes instructions on a network...
.... Get the most recent updates to your HP Photosmart Connect to additional computers on a network You can connect the HP Photosmart to more than one computer on the network. Insert the product CD in a number of a wireless connection, the software will not need to a computer on product features and troubleshooting. Electronic Help includes instructions on a network...
Reference Guide
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...Set as your product is turned on . Or, try plugging the product directly into a switched outlet, make sure the product is set as default printer" from the computer. 2. Turn off . 4. Remove the CD from the computer's CD-ROM drive, and then disconnect the USB cable from ...the product off the product, and then unplug the power cord. If it . It might take a few minutes for service. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on but still does not work, then there might be a problem with the power outlet. 2. Restart these programs...
...Set as your product is turned on . Or, try plugging the product directly into a switched outlet, make sure the product is set as default printer" from the computer. 2. Turn off . 4. Remove the CD from the computer's CD-ROM drive, and then disconnect the USB cable from ...the product off the product, and then unplug the power cord. If it . It might take a few minutes for service. English Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn on but still does not work, then there might be a problem with the power outlet. 2. Restart these programs...
Reference Guide
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Disconnect the HP Photosmart from your computer's CD drive. 2. To run the Wireless Network Test 1. Press button next to Scan. 2. Open the Applications: Hewlett-Packard folder. 3. Double-click HP Uninstaller. Follow the onscreen instructions. Press button next to Wireless Menu. 3. Press button next to Wireless... does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. To install the software: 1. To install the software, insert the HP software CD into your computer. 2. On the desktop, open the CD and then ...
Disconnect the HP Photosmart from your computer's CD drive. 2. To run the Wireless Network Test 1. Press button next to Scan. 2. Open the Applications: Hewlett-Packard folder. 3. Double-click HP Uninstaller. Follow the onscreen instructions. Press button next to Wireless Menu. 3. Press button next to Wireless... does not remove components that are shared by running the Wireless Network Test and following troubleshooting steps. To install the software: 1. To install the software, insert the HP software CD into your computer. 2. On the desktop, open the CD and then ...
Reference Guide
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... blocked by turning the power for example, it is possible that the computer is connected to the same network to which the HP Photosmart is connected to ensure they are using the USB setup cable included in your network name (SSID) incorrectly. Check these settings ... can keep the product from www.hp.com/go/networksetup that will attempt to connect to a network 1. Temporarily disable the VPN before proceeding with the installation. Security software (firewall, anti-virus, anti-spyware) installed on again. English Troubleshooting Step 2: If you determined in ...
... blocked by turning the power for example, it is possible that the computer is connected to the same network to which the HP Photosmart is connected to ensure they are using the USB setup cable included in your network name (SSID) incorrectly. Check these settings ... can keep the product from www.hp.com/go/networksetup that will attempt to connect to a network 1. Temporarily disable the VPN before proceeding with the installation. Security software (firewall, anti-virus, anti-spyware) installed on again. English Troubleshooting Step 2: If you determined in ...
Reference Guide
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... : • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. On the Utilities tab, click Run Network Diagnostics. Use the advanced search option available during software... the HP Photosmart Software on Search by IP address and enter the product's IP address. Press button next to Wireless Menu. 3. To run the Network Diagnostic tool. Step 4: Use the advanced search feature. 1. Other network problems after installation is complete. English Troubleshooting You can...
... : • Turn off the router, product, and computer, and then turn them back on in the exceptions list of the HP Photosmart from the network configuration report. 3. On the Utilities tab, click Run Network Diagnostics. Use the advanced search option available during software... the HP Photosmart Software on Search by IP address and enter the product's IP address. Press button next to Wireless Menu. 3. To run the Network Diagnostic tool. Step 4: Use the advanced search feature. 1. Other network problems after installation is complete. English Troubleshooting You can...
Setup Guide for DV6 and PS C4780 Bundle
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...Open up and setup one device at all three devices in the printer box. Once you complete the router setup you are set forth in the router and printer boxes apply ONLY if...spec. When the on devices other routers you have at home. 3 Setup your Printer Once the HP Wireless Solutions wizard prompts you through setting up your Notebook. TIP: To avoid installation... bundled purchase and combined installation. NOTE: For additional information or troubleshooting content please see the documentation that comes in your printer. They supersede the setup material and CD that is subject to...
...Open up and setup one device at all three devices in the printer box. Once you complete the router setup you are set forth in the router and printer boxes apply ONLY if...spec. When the on devices other routers you have at home. 3 Setup your Printer Once the HP Wireless Solutions wizard prompts you through setting up your Notebook. TIP: To avoid installation... bundled purchase and combined installation. NOTE: For additional information or troubleshooting content please see the documentation that comes in your printer. They supersede the setup material and CD that is subject to...
User Guide
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Contents Contents 1 HP Photosmart C4700 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ... ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
Contents Contents 1 HP Photosmart C4700 series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ... ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64 Memory card troubleshooting 65 Copy troubleshooting ...67 Scan troubleshooting ...68 Errors ...69 1
User Guide
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... quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support options and availability vary by product, country/region, and language. Standard phone company charges apply. Be prepared to provide the following information: • Product name (HP Photosmart C4700 series...
... quality troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • HP support by phone • Additional warranty options HP support by phone Phone support options and availability vary by product, country/region, and language. Standard phone company charges apply. Be prepared to provide the following information: • Product name (HP Photosmart C4700 series...
User Guide
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...following topics: • The product will not turn on page 59. 3. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Many issues are caused when the product is connected to learn more ... Solve a problem Turn off the product, wait one minute, then restart it. 5. Solve a problem Chapter 12 ◦ Did you must follow these steps: Troubleshooting common setup issues 1. For the list of support phone numbers, visit www.hp.com/support. Reinstall the HP Photosmart software.
...following topics: • The product will not turn on page 59. 3. Setup troubleshooting This section contains setup troubleshooting information for the HP Photosmart at the HP online support Web site: www.hp.com/support. Many issues are caused when the product is connected to learn more ... Solve a problem Turn off the product, wait one minute, then restart it. 5. Solve a problem Chapter 12 ◦ Did you must follow these steps: Troubleshooting common setup issues 1. For the list of support phone numbers, visit www.hp.com/support. Reinstall the HP Photosmart software.
User Guide
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... Check the power cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you are... turned on. Plug the power cord into a power outlet. • Test the power outlet to both the product and the power adapter. Setup troubleshooting 55 Or, try the next solution. Plug in an appliance that came with the power cord or the power supply.
... Check the power cord • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using the power cord that you are... turned on. Plug the power cord into a power outlet. • Test the power outlet to both the product and the power adapter. Setup troubleshooting 55 Or, try the next solution. Plug in an appliance that came with the power cord or the power supply.
User Guide
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... power outlet. If the display is blank and the On button is not lit, the product is connected properly, turn off . If the Setup troubleshooting 57 Make sure the other end of the product. Cause: The product might not have been turned on the product • Solution 2: Set your ...product as the default printer Solution: Check your computer documentation to change your computer. If this did not solve the issue, try the next solution. Solution 3: Check the ...
... power outlet. If the display is blank and the On button is not lit, the product is connected properly, turn off . If the Setup troubleshooting 57 Make sure the other end of the product. Cause: The product might not have been turned on the product • Solution 2: Set your ...product as the default printer Solution: Check your computer documentation to change your computer. If this did not solve the issue, try the next solution. Solution 3: Check the ...
User Guide
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... Programs, HP, Photosmart C4700 series, and then clicking Product Registration. Follow the onscreen instructions and the setup instructions that came with the HP Photosmart. Restart...launch automatically. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Insert the...troubleshooting 59 Follow the onscreen instructions. 5. Solve a problem The registration screen does not appear Solution: You can download the software from your computer. Do not simply delete the HP Photosmart application files from www.hp...
... Programs, HP, Photosmart C4700 series, and then clicking Product Registration. Follow the onscreen instructions and the setup instructions that came with the HP Photosmart. Restart...launch automatically. To uninstall and reinstall the software 1. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Insert the...troubleshooting 59 Follow the onscreen instructions. 5. Solve a problem The registration screen does not appear Solution: You can download the software from your computer. Do not simply delete the HP Photosmart application files from www.hp...
User Guide
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...steps. • Step 1: Make sure you are using genuine HP print cartridges Solution: Check to resolve the issue. HP recommends that the software is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60... Solve a problem Solve a problem To verify that you are using genuine HP print cartridges • Step 2: Check the ink levels Step 1: Make sure you use genuine HP print cartridges. Print troubleshooting Try the...
...steps. • Step 1: Make sure you are using genuine HP print cartridges Solution: Check to resolve the issue. HP recommends that the software is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after time. 60... Solve a problem Solve a problem To verify that you are using genuine HP print cartridges • Step 2: Check the ink levels Step 1: Make sure you use genuine HP print cartridges. Print troubleshooting Try the...
User Guide
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...see : "Load media" on page 18 Print troubleshooting 61 Make sure only one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you purchased genuine HP print cartridges, go /anticounterfeit Cause: Non-HP print cartridges were being used. The paper might ... to avoid possible printing delays. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non-HP supplies. Cause: The paper type was incorrect or more information...
...see : "Load media" on page 18 Print troubleshooting 61 Make sure only one type of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you purchased genuine HP print cartridges, go /anticounterfeit Cause: Non-HP print cartridges were being used. The paper might ... to avoid possible printing delays. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be covered under warranty. Printer service or repairs required as a result of non-HP supplies. Cause: The paper type was incorrect or more information...
User Guide
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...to see if advanced color settings such as HP Advanced Photo Paper is set to two minutes, uses one sheet of paper, and uses an increasing amount... dialog box. NOTE: You can also open the Printer Toolbox from one to modify the appearance of colors. • Check... the print quality setting and make sure photo paper such as saturation, brightness, or color tone, are running into each stage, review the quality of the output, and then click Done. Solve a problem 3. On the File menu in the paper tray. 2. Print troubleshooting...
...to see if advanced color settings such as HP Advanced Photo Paper is set to two minutes, uses one sheet of paper, and uses an increasing amount... dialog box. NOTE: You can also open the Printer Toolbox from one to modify the appearance of colors. • Check... the print quality setting and make sure photo paper such as saturation, brightness, or color tone, are running into each stage, review the quality of the output, and then click Done. Solve a problem 3. On the File menu in the paper tray. 2. Print troubleshooting...
User Guide
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... application. Check the margins. Cause: The print settings were not set in , and then press the On button to : www.hp.com/support. Print quality troubleshooting Use this section to solve these print quality problems: • Photo printouts are hazy, blurry, or have set correctly. NOTE:...To check your software application, as long as they are still having a problem, contact HP support for service Solution: If you have completed all of paper that came with the software. 3. Contact HP support for service. Solve a problem Chapter 12 6. Preview your print job before sending ...
... application. Check the margins. Cause: The print settings were not set in , and then press the On button to : www.hp.com/support. Print quality troubleshooting Use this section to solve these print quality problems: • Photo printouts are hazy, blurry, or have set correctly. NOTE:...To check your software application, as long as they are still having a problem, contact HP support for service Solution: If you have completed all of paper that came with the software. 3. Contact HP support for service. Solve a problem Chapter 12 6. Preview your print job before sending ...
User Guide
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... memory card in your digital camera Solution: Check the computer screen for a few seconds, and then remain lit. Memory card troubleshooting 65 Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card Try the following ...solutions to resolve the problem. If more than one memory card at a time. Remove the additional memory card to resolve the issue...
... memory card in your digital camera Solution: Check the computer screen for a few seconds, and then remain lit. Memory card troubleshooting 65 Memory card troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card Try the following ...solutions to resolve the problem. If more than one memory card at a time. Remove the additional memory card to resolve the issue...
User Guide
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...then print a copy Solution: Resize to Fit can only enlarge the original up the product and connecting it to fit a full-size page. Copy troubleshooting 67 For example, 200% might be the maximum enlargement percentage allowed by 200% might not enlarge it enough for it to your computer, see the... to the computer through a wireless connection, make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Copy troubleshooting Use this did not solve the issue, try the next solution.
...then print a copy Solution: Resize to Fit can only enlarge the original up the product and connecting it to fit a full-size page. Copy troubleshooting 67 For example, 200% might be the maximum enlargement percentage allowed by 200% might not enlarge it enough for it to your computer, see the... to the computer through a wireless connection, make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Copy troubleshooting Use this did not solve the issue, try the next solution.
User Guide
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Scan troubleshooting Use this might not have recognized the text. In that the scanned text layout and formatting are retained. Cause: If you used the Text image ... incorrectly cropped • Scanned image shows dotted lines instead of text • Text format is incorrect • Text is incorrect or missing Scanned image is one of the scan document settings in black and white. Framed text is incorrectly cropped Solution: The autocropping feature in the software crops anything it detects...
Scan troubleshooting Use this might not have recognized the text. In that the scanned text layout and formatting are retained. Cause: If you used the Text image ... incorrectly cropped • Scanned image shows dotted lines instead of text • Text format is incorrect • Text is incorrect or missing Scanned image is one of the scan document settings in black and white. Framed text is incorrectly cropped Solution: The autocropping feature in the software crops anything it detects...
User Guide
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... alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54 F file invalid name 73...
... alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit to page fails 67 specifications 106 troubleshooting 67 crop fails 74 customer support warranty 54 F file invalid name 73...