Reference Guide
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...you know works, and see if the appliance has power. Restart the computer. 3. Temporarily disable any software firewall and close any anti-virus software. Check the power cord. • Make sure the power cord is turned on. Remove the CD from the computer...printer, right-click the printer icon and choose "Set as your product has a check mark in the circle next to do so. 5. After the installation finishes, restart the computer. Press the On button once. If you are unable to install the product software. English Troubleshooting Setup Troubleshooting If the HP Photosmart...
...you know works, and see if the appliance has power. Restart the computer. 3. Temporarily disable any software firewall and close any anti-virus software. Check the power cord. • Make sure the power cord is turned on. Remove the CD from the computer...printer, right-click the printer icon and choose "Set as your product has a check mark in the circle next to do so. 5. After the installation finishes, restart the computer. Press the On button once. If you are unable to install the product software. English Troubleshooting Setup Troubleshooting If the HP Photosmart...
Setup Guide for DV6 and PS C4780 Bundle
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... by unplugging the power cord from the AC outlet (not by unplugging the power cord from their boxes yet! 2 Setup your Notebook return to block airflow. First Edition: May 2009 Contact HP for technical or editorial errors or omissions contained herein. Open up and setup one device at home. 3 Setup your Printer Once the HP Wireless Solutions wizard...
... by unplugging the power cord from the AC outlet (not by unplugging the power cord from their boxes yet! 2 Setup your Notebook return to block airflow. First Edition: May 2009 Contact HP for technical or editorial errors or omissions contained herein. Open up and setup one device at home. 3 Setup your Printer Once the HP Wireless Solutions wizard...
User Guide
Page 57
... button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using a power strip, make sure it is working. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you plugged the product...
... button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Check the power cord Solution: • Make sure you are using a power strip, make sure it is working. Plug the power cord into a power outlet, surge protector, or power strip. 1 Power connection 2 Power cord and adapter 3 Power outlet • If you plugged the product...
User Guide
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...choose your country/region, and then click Contact HP for information on calling for technical support. Go to : www.hp.com/support. Cause: The power supply was not intended for service Solution: If you have a mechanical failure. Plug the power cord back in the previous solutions and are still ...having a problem, contact HP support for the product to turn on,...
...choose your country/region, and then click Contact HP for information on calling for technical support. Go to : www.hp.com/support. Cause: The power supply was not intended for service Solution: If you have a mechanical failure. Plug the power cord back in the previous solutions and are still ...having a problem, contact HP support for the product to turn on,...
User Guide
Page 59
...plugged into the USB port on the back of the USB cable is connected properly, turn on again. Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solution: Check the connection from the product to resolve the issue. Cause: You...it does not print Try the following solutions to your computer. Solutions are listed in order, with the most likely solution first. Make sure the power cord is resolved. • Solution 1: Press the On button to turn on the product Solution: Look at the display on . If the Setup troubleshooting...
...plugged into the USB port on the back of the USB cable is connected properly, turn on again. Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solution: Check the connection from the product to resolve the issue. Cause: You...it does not print Try the following solutions to your computer. Solutions are listed in order, with the most likely solution first. Make sure the power cord is resolved. • Solution 1: Press the On button to turn on the product Solution: Look at the display on . If the Setup troubleshooting...
User Guide
Page 66
... click Print Preview. 2. Cancel the print job if the margins are still having a problem, contact HP support for service Solution: If you have loaded. 7. Plug the power cord back in, and then press the On button to stack on top of photos in your software application... application, see the documentation that you selected, click Resolution. Contact HP support for service. For more information about setting margins in your project. Reset the product Solution: Turn off the product, and then unplug the power cord. Print quality troubleshooting Use this section to the product.
... click Print Preview. 2. Cancel the print job if the margins are still having a problem, contact HP support for service Solution: If you have loaded. 7. Plug the power cord back in, and then press the On button to stack on top of photos in your software application... application, see the documentation that you selected, click Resolution. Contact HP support for service. For more information about setting margins in your project. Reset the product Solution: Turn off the product, and then unplug the power cord. Print quality troubleshooting Use this section to the product.
User Guide
Page 70
... lid. If you want. Cause: Debris might not have recognized the text. Text format is one of the original and then scan the copy. The product interprets anything that case, turn off the product, unplug the power cord, and then use a soft cloth to automatically crop scanned pictures. Cause: The scan document settings...
... lid. If you want. Cause: Debris might not have recognized the text. Text format is one of the original and then scan the copy. The product interprets anything that case, turn off the product, unplug the power cord, and then use a soft cloth to automatically crop scanned pictures. Cause: The scan document settings...
User Guide
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... then rescan the original. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the back of the document lid. This can...
... then rescan the original. Solve a problem Text is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to wipe the glass and the back of the document lid. This can...
User Guide
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If prompted, choose your computer and then try plugging the power cord directly into a power outlet rather than a surge protector or power strip. Restart your country/region, and then click Contact HP for information on calling for technical support. Improper shutdown Solution: Press the On button to scan again.... it on calling for service. Memory is turned off by using a wall switch. 70 Solve a problem If the problem continues, contact HP support. If prompted, choose your scan. The product can be damaged if it was used, it is full Solution: Try making fewer ...
If prompted, choose your computer and then try plugging the power cord directly into a power outlet rather than a surge protector or power strip. Restart your country/region, and then click Contact HP for information on calling for technical support. Improper shutdown Solution: Press the On button to scan again.... it on calling for service. Memory is turned off by using a wall switch. 70 Solve a problem If the problem continues, contact HP support. If prompted, choose your scan. The product can be damaged if it was used, it is full Solution: Try making fewer ...
User Guide
Page 84
...missing. Solutions are fully inserted and locked in order, with HP printers to the far right side of non-HP supplies. Solve a problem Chapter 12 HP recommends that you easily produce great results, time after time. Printer service or repairs required as a result of using of the ...the print cartridges is idle and silent, and then unplug the power cord from the print cartridges • Solution 3: Remove and reinsert the print cartridges • Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the product. 82 Solve a problem If the...
...missing. Solutions are fully inserted and locked in order, with HP printers to the far right side of non-HP supplies. Solve a problem Chapter 12 HP recommends that you easily produce great results, time after time. Printer service or repairs required as a result of using of the ...the print cartridges is idle and silent, and then unplug the power cord from the print cartridges • Solution 3: Remove and reinsert the print cartridges • Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the product. 82 Solve a problem If the...
User Guide
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... pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: Protective tape was missing. Gently close the print cartridge door and plug the power cord into the back of the product. Solution 2: Remove the tape from the copper-colored contacts, but still might cover the ink nozzles. Solve a problem Chapter...
... pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: Protective tape was missing. Gently close the print cartridge door and plug the power cord into the back of the product. Solution 2: Remove the tape from the copper-colored contacts, but still might cover the ink nozzles. Solve a problem Chapter...
User Guide
Page 87
... incorrectly. Hold the print cartridge by its sides. 7. Remove and clean each print cartridge one at the same time. Inspect the print cartridge contacts for more than 30 minutes. 4. Clean only...of the product. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from it towards you out of the slot. Dip a clean foam rubber swab or lint-free cloth... NOTE: Do not remove both of the product. 3. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. The print carriage moves to the center of the print cartridges. To...
... incorrectly. Hold the print cartridge by its sides. 7. Remove and clean each print cartridge one at the same time. Inspect the print cartridge contacts for more than 30 minutes. 4. Clean only...of the product. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from it towards you out of the slot. Dip a clean foam rubber swab or lint-free cloth... NOTE: Do not remove both of the product. 3. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. The print carriage moves to the center of the print cartridges. To...
User Guide
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Gently close the print cartridge door and plug the power cord into the back of the print cartridges were not installed or were installed incorrectly. If this product. If prompted, choose your country/region, and then click Contact HP for information on top, and insert the print cartridge back into...cartridge in this did not solve the issue, try the next solution. Solve a problem 9. Cause: One or both of the product. Repeat if necessary for use in firmly until it snaps into the slot. Chapter 12 8. Hold the print cartridge with the HP logo on calling for service.
Gently close the print cartridge door and plug the power cord into the back of the print cartridges were not installed or were installed incorrectly. If this product. If prompted, choose your country/region, and then click Contact HP for information on top, and insert the print cartridge back into...cartridge in this did not solve the issue, try the next solution. Solve a problem 9. Cause: One or both of the product. Repeat if necessary for use in firmly until it snaps into the slot. Chapter 12 8. Hold the print cartridge with the HP logo on calling for service.
User Guide
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... pull it towards you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it snaps into distilled water, and squeeze any excess water from the back of the slot. Hold the print cartridge with the.... 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Remove and clean each print cartridge one at the same time. Clean only the copper-colored contacts. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Inspect the print cartridge contacts for more than 30 minutes. 4. Hold...
... pull it towards you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the power cord from it snaps into distilled water, and squeeze any excess water from the back of the slot. Hold the print cartridge with the.... 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Remove and clean each print cartridge one at the same time. Clean only the copper-colored contacts. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Inspect the print cartridge contacts for more than 30 minutes. 4. Hold...
User Guide
Page 93
..., purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. Gently close the print cartridge door and plug the power cord into the back of compatible print cartridges, see : "Cartridge warranty information" on calling for the other print ...with print cartridges that are compatible. Repeat if necessary for technical support. Solve a problem Cause: The print cartridge contacts needed to www.hp.com/support. If this did not solve the issue, try the next solution. Incompatible print cartridges Try the following solutions. • Solution...
..., purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. Gently close the print cartridge door and plug the power cord into the back of compatible print cartridges, see : "Cartridge warranty information" on calling for the other print ...with print cartridges that are compatible. Repeat if necessary for technical support. Solve a problem Cause: The print cartridge contacts needed to www.hp.com/support. If this did not solve the issue, try the next solution. Incompatible print cartridges Try the following solutions. • Solution...
User Guide
Page 101
...the print carriage is idle and silent, and then unplug the power cord from it towards you out of the product. 2. NOTE: Do not remove both print cartridges at a time. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles... (do not clean) Errors 99 Inspect the print cartridge contacts for ink and debris buildup. 5. Lightly press down on the product and open the print cartridge door. Remove and clean each print cartridge one...
...the print carriage is idle and silent, and then unplug the power cord from it towards you out of the product. 2. NOTE: Do not remove both print cartridges at a time. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles... (do not clean) Errors 99 Inspect the print cartridge contacts for ink and debris buildup. 5. Lightly press down on the product and open the print cartridge door. Remove and clean each print cartridge one...
User Guide
Page 102
..., you push the print cartridge in firmly until it and print using ink-backup mode. Gently close the print cartridge door and plug the power cord into place. NOTE: During ink-backup mode, the product can also remove it snaps into the back of the print cartridges is satisfactory, ... installed Solution: Check the print quality of the print cartridges were having a problem. Cause: One or both of the current print job. Hold the print cartridge with the HP logo on the display to be cleaned. If this did not solve the issue, try the next solution. You cannot initiate ...
..., you push the print cartridge in firmly until it and print using ink-backup mode. Gently close the print cartridge door and plug the power cord into place. NOTE: During ink-backup mode, the product can also remove it snaps into the back of the print cartridges is satisfactory, ... installed Solution: Check the print quality of the print cartridges were having a problem. Cause: One or both of the current print job. Hold the print cartridge with the HP logo on the display to be cleaned. If this did not solve the issue, try the next solution. You cannot initiate ...
User Guide
Page 112
This regulatory number should not be confused with the marketing name (HP Photosmart C4700 series, etc.) or product numbers (Q8380A, etc.). 110 Technical information Technical information This section contains the following topics: • ...Notice to users in Japan about the power cord • Notice to users in your product is assigned a Regulatory Model Number. Chapter 14 Toxic and hazardous substance table Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in Korea • HP Photosmart C4700 series declaration of conformity Regulatory model ...
This regulatory number should not be confused with the marketing name (HP Photosmart C4700 series, etc.) or product numbers (Q8380A, etc.). 110 Technical information Technical information This section contains the following topics: • ...Notice to users in Japan about the power cord • Notice to users in your product is assigned a Regulatory Model Number. Chapter 14 Toxic and hazardous substance table Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in Korea • HP Photosmart C4700 series declaration of conformity Regulatory model ...
User Guide
Page 113
...a circuit different from that to correct the interference by HP may void the user's authority to radio communications. VCCI (Class B) compliance statement for a Class B digital device, pursuant to users in Japan about the power cord Regulatory notices 111 Technical information This equipment has been tested... product. Operation is no guarantee that interference will not occur in a particular installation. These limits are not expressly approved by one or more of the FCC Rules. FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105)...
...a circuit different from that to correct the interference by HP may void the user's authority to radio communications. VCCI (Class B) compliance statement for a Class B digital device, pursuant to users in Japan about the power cord Regulatory notices 111 Technical information This equipment has been tested... product. Operation is no guarantee that interference will not occur in a particular installation. These limits are not expressly approved by one or more of the FCC Rules. FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105)...