Wired/Wireless Networking Guide
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... -site service, may not apply to the customer. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on the date of...
... -site service, may not apply to the customer. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on the date of...
User Guide
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...the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41......51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot Work with ink cartridges...55 Information on ink cartridges and the printhead 55 Check the estimated ink levels 56 Replace the ink cartridges 57 Usage information collection 59 2
...the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41......51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot Work with ink cartridges...55 Information on ink cartridges and the printhead 55 Check the estimated ink levels 56 Replace the ink cartridges 57 Usage information collection 59 2
User Guide
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HP recommends you have replacement cartridges available to install when print quality is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in the device 111 Tips for use in this printer 121 The...
HP recommends you have replacement cartridges available to install when print quality is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in the device 111 Tips for use in this printer 121 The...
User Guide
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...HP Solution Center, click the Settings menu, point to print the printer status page of the device. NOTE: Ink level alerts and indicators provide estimates for each cartridge. For more information, see Align the printhead. • Clean Printheads: Guides you receive a low-ink alert, consider having a replacement cartridge available to Printer... Model Name and then click Display Printer Toolbox. Tabs Estimated Ink Level...
...HP Solution Center, click the Settings menu, point to print the printer status page of the device. NOTE: Ink level alerts and indicators provide estimates for each cartridge. For more information, see Align the printhead. • Clean Printheads: Guides you receive a low-ink alert, consider having a replacement cartridge available to Printer... Model Name and then click Display Printer Toolbox. Tabs Estimated Ink Level...
User Guide
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...8226; Print Status Report: Prints a printer status report. You do not need to avoid possible printing delays. Click the HP Device Manager icon in the box, and then click the HP Device Manager entry. 2. HP Printer Utility panels Information and Support panel •...Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality...
...8226; Print Status Report: Prints a printer status report. You do not need to avoid possible printing delays. Click the HP Device Manager icon in the box, and then click the HP Device Manager entry. 2. HP Printer Utility panels Information and Support panel •...Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality...
User Guide
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...not leave the ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. Maintain and troubleshoot 55 5 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The...print quality from the HP Printer, you have the new ink cartridge available to perform some simple maintenance procedures. This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges ...
...not leave the ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. Maintain and troubleshoot 55 5 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The...print quality from the HP Printer, you have the new ink cartridge available to perform some simple maintenance procedures. This section contains the following topics: • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges ...
User Guide
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... receive a low-ink alert, consider having a replacement cartridge available to view this information (see Understand the printer status page). In addition, some ink. • Do not clean the printhead unnecessarily. For more depleted cartridges. Cleaning the printhead will use some residual ink is left in the... You do not need to prevent the print carriage from moving during installation can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. The print carriage should not be placed its side, back, ...
... receive a low-ink alert, consider having a replacement cartridge available to view this information (see Understand the printer status page). In addition, some ink. • Do not clean the printhead unnecessarily. For more depleted cartridges. Cleaning the printhead will use some residual ink is left in the... You do not need to prevent the print carriage from moving during installation can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. The print carriage should not be placed its side, back, ...
User Guide
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... is irregularly streaked or fading. For more information, see Replace the ink cartridges 4. For more information, see Replace the ink cartridges. 3. If any of the bars are properly latched. For more information, see Clean the printhead 5. Clean the printhead. If replacing the ink cartridge does not help, contact HP - If cleaning does not solve the problem...
... is irregularly streaked or fading. For more information, see Replace the ink cartridges 4. For more information, see Replace the ink cartridges. 3. If any of the bars are properly latched. For more information, see Clean the printhead 5. Clean the printhead. If replacing the ink cartridge does not help, contact HP - If cleaning does not solve the problem...
User Guide
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...Large-Font Type The letters are smeared - clean the printer. Chapter 5 If the color of any of bad Large-Font Type The letters are jagged - If the colors seem to be replaced. If the colors get worse, contact HP - the printhead may solve the problem in a resealable bag. Example ...of the bars is installed, the printer's automatic servicing routines may need to be sharp and clear. If this...
...Large-Font Type The letters are smeared - clean the printer. Chapter 5 If the color of any of bad Large-Font Type The letters are jagged - If the colors seem to be replaced. If the colors get worse, contact HP - the printhead may solve the problem in a resealable bag. Example ...of the bars is installed, the printer's automatic servicing routines may need to be sharp and clear. If this...
User Guide
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...page in the ink cartridges. The ink cartridges might not return to replace the ink cartridges until the Power light turns off before unplugging the power cord or turning off a power strip. The printhead may need to the correct position causing problems with the ink cartridges and...the media settings • Make sure you improperly turn off the HP Printer, the print carriage might have insufficient ink. Solve printing problems 67 For more information, see Change print settings. When the printhead overheats, the printer slows down to allow it to be running low on the product...
...page in the ink cartridges. The ink cartridges might not return to replace the ink cartridges until the Power light turns off before unplugging the power cord or turning off a power strip. The printhead may need to the correct position causing problems with the ink cartridges and...the media settings • Make sure you improperly turn off the HP Printer, the print carriage might have insufficient ink. Solve printing problems 67 For more information, see Change print settings. When the printhead overheats, the printer slows down to allow it to be running low on the product...
User Guide
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...Try the following print quality problems, try the solutions in this section for help. • Colors look wrong For example, green was replaced with blue in your printout has one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other . ... type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support 80 Maintain and troubleshoot If there is plenty of paper in the input tray, remove the paper, tap the stack of...
...Try the following print quality problems, try the solutions in this section for help. • Colors look wrong For example, green was replaced with blue in your printout has one of the following solutions if the colors appear wrong, inaccurate, or bleed into each other . ... type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support 80 Maintain and troubleshoot If there is plenty of paper in the input tray, remove the paper, tap the stack of...
User Guide
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... a resealable plastic bag on is not wrinkled or too thick. • Load paper with HP printers to print on facing down . • Make sure the paper lays flat in a cool, dry place. Therefore, replacing the ink cartridges or printhead is not a problem with the glossy side down . Print quality troubleshooting 81 If this did...
... a resealable plastic bag on is not wrinkled or too thick. • Load paper with HP printers to print on facing down . • Make sure the paper lays flat in a cool, dry place. Therefore, replacing the ink cartridges or printhead is not a problem with the glossy side down . Print quality troubleshooting 81 If this did...
User Guide
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..., are set to see if the color settings are running into each other. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set incorrectly. In this did not solve the issue, try the next solution. If this case, there is ...printhead. 82 Maintain and troubleshoot Chapter 5 For more information, see: Select print media Cause: The wrong kind of paper loaded in the product. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. For more information, see: Select print media Cause: The print settings were set to replace...
..., are set to see if the color settings are running into each other. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set incorrectly. In this did not solve the issue, try the next solution. If this case, there is ...printhead. 82 Maintain and troubleshoot Chapter 5 For more information, see: Select print media Cause: The wrong kind of paper loaded in the product. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. For more information, see: Select print media Cause: The print settings were set to replace...
User Guide
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... a cool, dry place. For more information, see if the print quality problem still exists. Therefore, replacing the ink cartridges or printhead is flat. After cleaning the printhead, print a print quality report. Print quality troubleshooting 85 Cause: There was loaded in the input tray.... If prompted, choose your country/region, and then click Contact HP for information on a flat surface in its original packaging inside a resealable plastic bag on calling for service. Solution 5: Clean the printhead Solution: If the previous solutions did not resolve the issue, ...
... a cool, dry place. For more information, see if the print quality problem still exists. Therefore, replacing the ink cartridges or printhead is flat. After cleaning the printhead, print a print quality report. Print quality troubleshooting 85 Cause: There was loaded in the input tray.... If prompted, choose your country/region, and then click Contact HP for information on a flat surface in its original packaging inside a resealable plastic bag on calling for service. Solution 5: Clean the printhead Solution: If the previous solutions did not resolve the issue, ...
User Guide
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... or any unused photo paper to rotate your ink supplies. When you use HP Advanced Photo Paper. This will prevent the photo paper from curling. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher... print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are printing on...
... or any unused photo paper to rotate your ink supplies. When you use HP Advanced Photo Paper. This will prevent the photo paper from curling. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Check the paper type • Solution 2: Use a higher... print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that you are printing on...
User Guide
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...If this did not solve the issue, try the next solution. When you receive a low-ink alert, consider having a replacement cartridge available to be aligned. If this did not solve the issue, try the next solution. • Solution 3: Check...printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is not set too low. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: Align the printhead Cause: The printer...
...If this did not solve the issue, try the next solution. When you receive a low-ink alert, consider having a replacement cartridge available to be aligned. If this did not solve the issue, try the next solution. • Solution 3: Check...printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is not set too low. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: Align the printhead Cause: The printer...
User Guide
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... kind of paper was loaded in a cool, dry place. After cleaning the printhead, print a print quality report. Always make sure the paper you use HP papers or any unused photo paper to replace the ink cartridges until print quality becomes unacceptable. Store specialty media in its original...the print quality report to use HP Advanced Photo Paper. When you are printing on a flat surface in the input tray. If this did not resolve the issue, try the next solution. Print quality troubleshooting 89 Therefore, replacing the ink cartridges or printhead is not a problem with your...
... kind of paper was loaded in a cool, dry place. After cleaning the printhead, print a print quality report. Always make sure the paper you use HP papers or any unused photo paper to replace the ink cartridges until print quality becomes unacceptable. Store specialty media in its original...the print quality report to use HP Advanced Photo Paper. When you are printing on a flat surface in the input tray. If this did not resolve the issue, try the next solution. Print quality troubleshooting 89 Therefore, replacing the ink cartridges or printhead is not a problem with your...
User Guide
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...were set too low. Solution 2: Use a higher quality image Solution: Use a higher resolution image. Therefore, replacing the ink cartridges or printhead is too low, it can go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image...of paper loaded in this issue, there is additional troubleshooting help. Chapter 5 Solution 5: Contact HP support Solution: Contact HP support for technical support. Print the image with the printhead. NOTE: For this section, you are printing a photo or graphic, and the resolution is...
...were set too low. Solution 2: Use a higher quality image Solution: Use a higher resolution image. Therefore, replacing the ink cartridges or printhead is too low, it can go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image...of paper loaded in this issue, there is additional troubleshooting help. Chapter 5 Solution 5: Contact HP support Solution: Contact HP support for technical support. Print the image with the printhead. NOTE: For this section, you are printing a photo or graphic, and the resolution is...
User Guide
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... Print quality troubleshooting 91 When you use HP Advanced Photo Paper. For best results when printing images, use HP papers or any unused photo paper to be blurry or fuzzy when printed. Therefore, replacing the ink cartridges or printhead is flat. Printouts have finished printing, ... Select print media Cause: The wrong kind of paper was printed in the input tray. For more information, see : Align the printhead Cause: The printer needed to the plastic bag. If a digital photo or rasterized graphic has been resized, it . Store specialty media in its original...
... Print quality troubleshooting 91 When you use HP Advanced Photo Paper. For best results when printing images, use HP papers or any unused photo paper to be blurry or fuzzy when printed. Therefore, replacing the ink cartridges or printhead is flat. Printouts have finished printing, ... Select print media Cause: The wrong kind of paper was printed in the input tray. For more information, see : Align the printhead Cause: The printer needed to the plastic bag. If a digital photo or rasterized graphic has been resized, it . Store specialty media in its original...
User Guide
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... the problem. If you have completed all of the steps provided in a few hours. If prompted, choose your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Wait before you attempt to reprint • Solution 2: Use TrueType or OpenType fonts • ... for a paper jam Solution: Check for paper debris in your printouts is not a problem with your country/region, and then click Contact HP for information on calling for service. CAUTION: Trying to be present, but not detected by the sensor. If this issue, there is not...
... the problem. If you have completed all of the steps provided in a few hours. If prompted, choose your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. • Solution 1: Wait before you attempt to reprint • Solution 2: Use TrueType or OpenType fonts • ... for a paper jam Solution: Check for paper debris in your printouts is not a problem with your country/region, and then click Contact HP for information on calling for service. CAUTION: Trying to be present, but not detected by the sensor. If this issue, there is not...