HP Jetdirect External Print Server Products - External USB Compatibility
Page 1
... popular, but is used almost exclusively for an external print server to support on the network. whitepaper HP Jetdirect External USB Compatibility May 2009 Introduction There have been some printers have implemented cost effective USB modes that are very difficult for direct connection to place these...and it does not support Hi-Speed USB. Over the years, many printers today come with the USB External Print Servers that are currently on the Corporate Price List (CPL). Current Support Strategy HP currently has four external USB products on a network. This white paper ...
... popular, but is used almost exclusively for an external print server to support on the network. whitepaper HP Jetdirect External USB Compatibility May 2009 Introduction There have been some printers have implemented cost effective USB modes that are very difficult for direct connection to place these...and it does not support Hi-Speed USB. Over the years, many printers today come with the USB External Print Servers that are currently on the Corporate Price List (CPL). Current Support Strategy HP currently has four external USB products on a network. This white paper ...
HP Jetdirect External Print Server Products - External USB Compatibility
Page 2
...it. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for each HP USB Jetdirect print server. HP Deskjet 5550, 5650, 6940, 6980, and 9800 series; HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100 series Scanning on AIO... and MFP's The HP Jetdirect External print servers do not support scanning on HP JetDirects web scan capability and in Full-Speed. Supported Printer lists Due to various product ...
...it. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for each HP USB Jetdirect print server. HP Deskjet 5550, 5650, 6940, 6980, and 9800 series; HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100 series Scanning on AIO... and MFP's The HP Jetdirect External print servers do not support scanning on HP JetDirects web scan capability and in Full-Speed. Supported Printer lists Due to various product ...
HP Jetdirect External Print Server Products - External USB Compatibility
Page 3
..., 3600, 3700, 3800, 4610, 4650, 4700, 5550 series; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*, M9050mfp*,3050*; HP Jetdirect en3700 Supported with these USB network-capable HP printers: HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Officejet 6100 series*; HP Color Inkjet cp1160 and cp1700; HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015...
..., 3600, 3700, 3800, 4610, 4650, 4700, 5550 series; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, M9040mfp*, M9050mfp*,3050*; HP Jetdirect en3700 Supported with these USB network-capable HP printers: HP Color LaserJet CM1015/1017mfp*, CM3530mfp*, CM4730mfp*, CM6030mfp*, CM6040mfp*, 4730mfp*, 9500mfp*; HP Officejet 6100 series*; HP Color Inkjet cp1160 and cp1700; HP LaserJet P2014, P2015, P2035, P2055, P3005, P4014, P4015...
HP Jetdirect External Print Server Products - External USB Compatibility
Page 4
...for any kind with these USB network-capable HP peripherals: HP Color LaserJet 4730mfp*, 9500mfp*; HP specifically disclaims the implied warranty of this information. HP Officejet 6100 series*; no webscan ** except HP Photosmart 7200 series HP Jetdirect 175x Supported with respect to this ... change without notice. HP Deskjet 895 Cse/Cxi; HP Designjet 30, 70, 90, 110+, 130, 500, and 800; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, 3050*, 3052*, 3055*, 3390*, 3392*; HP makes no webscan ** except HP Photosmart 7200 series printers © February 2007...
...for any kind with these USB network-capable HP peripherals: HP Color LaserJet 4730mfp*, 9500mfp*; HP specifically disclaims the implied warranty of this information. HP Officejet 6100 series*; no webscan ** except HP Photosmart 7200 series HP Jetdirect 175x Supported with respect to this ... change without notice. HP Deskjet 895 Cse/Cxi; HP Designjet 30, 70, 90, 110+, 130, 500, and 800; HP LaserJet M3027mfp*, M3035mfp*, M4345mfp*, M5025mfp*, M5035mfp*, 3050*, 3052*, 3055*, 3390*, 3392*; HP makes no webscan ** except HP Photosmart 7200 series printers © February 2007...
Wired/Wireless Networking Guide
Page 5
... Mac OS 1. Place the Starter CD into the computer. 2. Disconnect the USB wireless setup cable when prompted. 6. Follow the onscreen instructions to find the printer. Set up Wireless (802.11) communication 5 Windows IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. When prompted, temporarily .... 5. Close any messages during the installation, select the "always permit/allow" option in the messages. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD.
... Mac OS 1. Place the Starter CD into the computer. 2. Disconnect the USB wireless setup cable when prompted. 6. Follow the onscreen instructions to find the printer. Set up Wireless (802.11) communication 5 Windows IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. When prompted, temporarily .... 5. Close any messages during the installation, select the "always permit/allow" option in the messages. NOTE: If the firewall software on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD.
Wired/Wireless Networking Guide
Page 7
... of connections, along with the IP address and other and have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Usually there are...
... of connections, along with the IP address and other and have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Usually there are...
Wired/Wireless Networking Guide
Page 8
... cord to your network. Click the AirPort icon in the list of connections. Check to a network. Printer Series HP Officejet 6500 a. b. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL •...to the network, and communications have active connections to use the HP device over the network. • If the HP device is connected to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. For more detailed information about your...
... cord to your network. Click the AirPort icon in the list of connections. Check to a network. Printer Series HP Officejet 6500 a. b. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL •...to the network, and communications have active connections to use the HP device over the network. • If the HP device is connected to a wireless network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. For more detailed information about your...
Wired/Wireless Networking Guide
Page 9
..., depending on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is blocking communication If you might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see ... firewall might be interfering. If you from your computer to see "Configure your firewall to work with HP devices" on page 12. Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you still encounter problems after configuring the firewall, go to ...
..., depending on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is blocking communication If you might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to see ... firewall might be interfering. If you from your computer to see "Configure your firewall to work with HP devices" on page 12. Make sure the HP Officejet/Officejet Pro device is paused or offline, preventing you still encounter problems after configuring the firewall, go to ...
Wired/Wireless Networking Guide
Page 10
...wirelessly and select Set as the default printer driver (Windows only) If you are able to a wireless connection any print jobs currently in the folder for the HP device, right-click the printer icon for the version of the HP Officejet/Officejet Pro device is connected wirelessly: a. ...Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Click the HP Device Manager icon on page 12...
...wirelessly and select Set as the default printer driver (Windows only) If you are able to a wireless connection any print jobs currently in the folder for the HP device, right-click the printer icon for the version of the HP Officejet/Officejet Pro device is connected wirelessly: a. ...Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Click the HP Device Manager icon on page 12...
Wired/Wireless Networking Guide
Page 11
...in -One Series panel, press the Setup ( ) button. On the HP device's control All-in the left pane. 3. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press (...profile. To restore the network defaults complete the following instructions to change from an Ethernet connection to use "hpsetup". HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and ...
...in -One Series panel, press the Setup ( ) button. On the HP device's control All-in the left pane. 3. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press (...profile. To restore the network defaults complete the following instructions to change from an Ethernet connection to use "hpsetup". HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and ...
Wired/Wireless Networking Guide
Page 12
...with each other while still being protected from notifying computers on your network where it can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to the "trusted" list. By... to configure the firewall port settings and how to add HP files to see printer status on your computer, can happen if you to your computer. If the HP software cannot find the HP device during installation (and you know the HP device is on the local subnet, add incoming UDP port...
...with each other while still being protected from notifying computers on your network where it can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to the "trusted" list. By... to configure the firewall port settings and how to add HP files to see printer status on your computer, can happen if you to your computer. If the HP software cannot find the HP device during installation (and you know the HP device is on the local subnet, add incoming UDP port...
Wired/Wireless Networking Guide
Page 13
...Locate the MAC address for example, two wireless computers or a wireless computer and a wireless printer). For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the network" on your computer after you install the software. About... trying to communicate with a WAP key. For more information, see the documentation that are typically small and simple (for the HP Officejet/ Officejet Pro device. CAUTION: To prevent other through this address is also printed on the network through an access point, such as an...
...Locate the MAC address for example, two wireless computers or a wireless computer and a wireless printer). For more information about printing the Network Configuration Page, see "Make sure the HP Officejet/Officejet Pro device is on the network" on your computer after you install the software. About... trying to communicate with a WAP key. For more information, see the documentation that are typically small and simple (for the HP Officejet/ Officejet Pro device. CAUTION: To prevent other through this address is also printed on the network through an access point, such as an...
Wired/Wireless Networking Guide
Page 14
...way affected by local law, the remedies provided in Canada), may: a. Improper maintenance or modification; b. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the end-user customer that of the ...materials and workmanship for additional warranty services, such as a result of a manufacturer to HP. 8. c. Operation outside the United States (including provinces in this HP Limited Warranty. However, if printer failure or damage is attributable to country elsewhere in countries where the product is covered ...
...way affected by local law, the remedies provided in Canada), may: a. Improper maintenance or modification; b. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the end-user customer that of the ...materials and workmanship for additional warranty services, such as a result of a manufacturer to HP. 8. c. Operation outside the United States (including provinces in this HP Limited Warranty. However, if printer failure or damage is attributable to country elsewhere in countries where the product is covered ...
User Guide
Page 6
...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status...network 43 Network connection...44 Install the device on a network 44 Install the device software on client computers 44 Install the printer driver using Add Printer 45 Configure the device (Mac OS X 45 To install the software for network or direct connection 45 To share the device...
...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status...network 43 Network connection...44 Install the device on a network 44 Install the device software on client computers 44 Install the printer driver using Add Printer 45 Configure the device (Mac OS X 45 To install the software for network or direct connection 45 To share the device...
User Guide
Page 8
... Make sure your computer is connected to your network 103 Make sure that the HP device is connected to your network 105 Check to see if the firewall software is blocking communication 105 Make sure the HP device is online and ready 106 Your wireless router is using a hidden SSID ...106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP ...
... Make sure your computer is connected to your network 103 Make sure that the HP device is connected to your network 105 Check to see if the firewall software is blocking communication 105 Make sure the HP device is online and ready 106 Your wireless router is using a hidden SSID ...106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP ...
User Guide
Page 9
... Errors (Windows)...112 Printhead Problem - Contents Clear jams...111 Clear a jam in this printer as it is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124...
... Errors (Windows)...112 Printhead Problem - Contents Clear jams...111 Clear a jam in this printer as it is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124...
User Guide
Page 12
...release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. For more information, see Control ... and further troubleshooting resources that are not included in this guide from a connected computer. For more information, see HP Printer Utility (Mac OS X). Included on the Starter CD. Typically installed with the printhead health and access to resolve problems...
...release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. For more information, see Control ... and further troubleshooting resources that are not included in this guide from a connected computer. For more information, see HP Printer Utility (Mac OS X). Included on the Starter CD. Typically installed with the printhead health and access to resolve problems...
User Guide
Page 13
... and imaging software. www.hp.com/support www.hp.com HP telephone support Lists information to change device settings, order supplies, start, and access the onscreen Help. For more information, see Obtain HP telephone support. Printer status report • Device information: ◦ Product name &#...9702; Model number For more information, see Print and evaluate a print quality report. HP Web sites Provide the latest printer software, and product and support information. Depending on the devices you have occurred. Typically installed with the device software....
... and imaging software. www.hp.com/support www.hp.com HP telephone support Lists information to change device settings, order supplies, start, and access the onscreen Help. For more information, see Obtain HP telephone support. Printer status report • Device information: ◦ Product name &#...9702; Model number For more information, see Print and evaluate a print quality report. HP Web sites Provide the latest printer software, and product and support information. Depending on the devices you have occurred. Typically installed with the device software....
User Guide
Page 16
... 2 Ethernet network port 3 Automatic two-sided printing accessory (duplexer) (some models only) 4 Power input 5 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing 802.11 wireless (some models only) Recommended number of connected computers for best performance Supported software features Setup instructions One computer connected with a USB...
... 2 Ethernet network port 3 Automatic two-sided printing accessory (duplexer) (some models only) 4 Power input 5 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing 802.11 wireless (some models only) Recommended number of connected computers for best performance Supported software features Setup instructions One computer connected with a USB...
User Guide
Page 19
... Clear the check box to turn off . To turn on accessories on Windows computers 1. Select the device, and then click Printer Setup (Mac OS X 10.4) or Options & Supplies... (Mac OS X 10.5). 4. Mac OS X (10.4): Select ...Installable Options from the drop-down menu. To turn accessories on or off on Macintosh computers 1. Select Printers and Faxes, right-click on or off the duplexer. Click the Device Settings tab, and then click Installed or Not...one of the following: a. Select the check box next to HP Two-sided Printing Accessory (Duplexer) to turn on the duplexer.
... Clear the check box to turn off . To turn on accessories on Windows computers 1. Select the device, and then click Printer Setup (Mac OS X 10.4) or Options & Supplies... (Mac OS X 10.5). 4. Mac OS X (10.4): Select ...Installable Options from the drop-down menu. To turn accessories on or off on Macintosh computers 1. Select Printers and Faxes, right-click on or off the duplexer. Click the Device Settings tab, and then click Installed or Not...one of the following: a. Select the check box next to HP Two-sided Printing Accessory (Duplexer) to turn on the duplexer.
