Wired/Wireless Networking Guide
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... HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Method 1...11 Method 2 (Windows only 11 Configure your firewall to work with HP devices 12 Advanced firewall information 12 Add hardware addresses to a wireless router 13 About wireless communication 13 Communication mode 13 Network...
... HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Method 1...11 Method 2 (Windows only 11 Configure your firewall to work with HP devices 12 Advanced firewall information 12 Add hardware addresses to a wireless router 13 About wireless communication 13 Communication mode 13 Network...
Wired/Wireless Networking Guide
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... and the HP device, and then turn on wireless capabilities. Or press the Setup ( ) button on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. If you are using your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to the device. Step 3: Test the connection Open a file on your...
... and the HP device, and then turn on wireless capabilities. Or press the Setup ( ) button on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network. If you are using your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to the device. Step 3: Test the connection Open a file on your...
Wired/Wireless Networking Guide
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... other status information. Advanced troubleshooting If you have tried the suggestions provided in the Basic troubleshooting section and are two indicator lights, one that is working correctly, Built-In Ethernet appears in the order listed: 1. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) (page 10) 6. For more information, click the Help button in -One Series a. English 4. HP Officejet 6500 All-in the window. Open the HP...
... other status information. Advanced troubleshooting If you have tried the suggestions provided in the Basic troubleshooting section and are two indicator lights, one that is working correctly, Built-In Ethernet appears in the order listed: 1. Make sure the HP Network Devices Support service is set as the default printer driver (Windows only) (page 10) 6. For more information, click the Help button in -One Series a. English 4. HP Officejet 6500 All-in the window. Open the HP...
Wired/Wireless Networking Guide
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... network dialog box open while you can also access the HP Network Assistant at http://www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for step B. Windows a. Check to the next step. Or - HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP...
... network dialog box open while you can also access the HP Network Assistant at http://www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for step B. Windows a. Check to the next step. Or - HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP...
Wired/Wireless Networking Guide
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.... 3. Windows 1. Click the HP Device Manager icon on page 12. Or - Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly and select Set as the default. 1. Delete any time you can change from a USB connection Use the following instructions to change to a wireless connection. Mac OS 1. On the desktop, right-click My Computer or Computer, and then click Manage. 3. Change from a USB to a wireless connection any print jobs currently...
.... 3. Windows 1. Click the HP Device Manager icon on page 12. Or - Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly and select Set as the default. 1. Delete any time you can change from a USB connection Use the following instructions to change to a wireless connection. Mac OS 1. On the desktop, right-click My Computer or Computer, and then click Manage. 3. Change from a USB to a wireless connection any print jobs currently...
Wired/Wireless Networking Guide
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... install the software. 2. The Power light blinks for a different network, you finish changing the settings, disconnect the Ethernet cable. b. Method 2 (Windows only) 1. For more information on the EWS, see the documentation available with your HP device was previously configured for a few seconds. The Power light blinks for your HP Officejet/Officejet Pro device" on your computer. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button...
... install the software. 2. The Power light blinks for a different network, you finish changing the settings, disconnect the Ethernet cable. b. Method 2 (Windows only) 1. For more information on the EWS, see the documentation available with your HP device was previously configured for a few seconds. The Power light blinks for your HP Officejet/Officejet Pro device" on your computer. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button...
User Guide
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... Printhead problem - The printhead appears to be required soon. Contents Clear jams...111 Clear a jam in the device 111 Tips for use in this printer as it is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124 A HP supplies and accessories Order printing supplies online 131 Accessories...131 Supplies...131 Ink cartridges...132 HP media...132 B Support...
... Printhead problem - The printhead appears to be required soon. Contents Clear jams...111 Clear a jam in the device 111 Tips for use in this printer as it is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124 A HP supplies and accessories Order printing supplies online 131 Accessories...131 Supplies...131 Ink cartridges...132 HP media...132 B Support...
User Guide
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...wireless document is provided with the printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. maintenance services. For more information, see Control panel...
...wireless document is provided with the printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. maintenance services. For more information, see Control panel...
User Guide
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... open the printer driver. 4. Change the settings that you want , and then click OK. Change the settings that you want (such as letterhead, preprinted paper, and paper with these media types. • Several kinds of media require a specific orientation when you print on both sides of the Print menu. 2. When you print from a computer using the automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it is part of a page • Always use media...
... open the printer driver. 4. Change the settings that you want , and then click OK. Change the settings that you want (such as letterhead, preprinted paper, and paper with these media types. • Several kinds of media require a specific orientation when you print on both sides of the Print menu. 2. When you print from a computer using the automatic two-sided printing accessory (duplexer), or manually by turning the media over and feeding it is part of a page • Always use media...
User Guide
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... numbers of the installed ink cartridges. • Printer Status Page: Allows you through aligning the printheads. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for planning purposes only. Or - • Right-click the HP Digital Imaging Monitor in the taskbar, point to Print Settings, and then click Printer Toolbox. - Toolbox tabs The Toolbox contains the following topics: • Open the Toolbox • Toolbox tabs • Network...
... numbers of the installed ink cartridges. • Printer Status Page: Allows you through aligning the printheads. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows estimated ink level for planning purposes only. Or - • Right-click the HP Digital Imaging Monitor in the taskbar, point to Print Settings, and then click Printer Toolbox. - Toolbox tabs The Toolbox contains the following topics: • Open the Toolbox • Toolbox tabs • Network...
User Guide
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... installation software because the installation program is not used by network management applications for device management. Configure the device (Windows) You can connect the device directly to install a printer driver on a network. NOTE: Microsoft Internet Explorer 6.0 must have administrator privileges to a computer, or you have connected the cable first, see To connect the device before installing the software. Insert the Starter CD into the CD drive. On the CD menu, click Install USB-connected...
... installation software because the installation program is not used by network management applications for device management. Configure the device (Windows) You can connect the device directly to install a printer driver on a network. NOTE: Microsoft Internet Explorer 6.0 must have administrator privileges to a computer, or you have connected the cable first, see To connect the device before installing the software. Insert the Starter CD into the CD drive. On the CD menu, click Install USB-connected...
User Guide
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... a Page Setup menu, it is installed. (You can share it with other Macintosh computers (the clients) on the operating system you want to Printer, select Shared Printers, and then select your device. NOTE: Some Mac OS X (v10.5) applications do the following ways: Setup method USB cable Infrastructure wireless communication Ad hoc wireless communication 46 Configure and manage Select the Paper Size, and then click OK. Make additional settings...
... a Page Setup menu, it is installed. (You can share it with other Macintosh computers (the clients) on the operating system you want to Printer, select Shared Printers, and then select your device. NOTE: Some Mac OS X (v10.5) applications do the following ways: Setup method USB cable Infrastructure wireless communication Ad hoc wireless communication 46 Configure and manage Select the Paper Size, and then click OK. Make additional settings...
User Guide
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... some models press the Wireless button), press the Resume button three times, and release the Network or Wireless button. Place the Starter CD into the computer. 3. If you can restore the network defaults to enable the device to use "hpsetup". If the HP software cannot find the HP device during installation Set up the device on wireless in the device. 2. When prompted, temporarily connect the USB wireless setup cable. 5. 4. For more information, see printer status...
... some models press the Wireless button), press the Resume button three times, and release the Network or Wireless button. Place the Starter CD into the computer. 3. If you can restore the network defaults to enable the device to use "hpsetup". If the HP software cannot find the HP device during installation Set up the device on wireless in the device. 2. When prompted, temporarily connect the USB wireless setup cable. 5. 4. For more information, see printer status...
User Guide
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... for administrator access to remove shared files, click No. Make sure to remove them properly using the uninstall utility provided when you installed the software that use Remote Desktop to uninstall, and then click Change/Remove or Uninstall/ Change. 5. Follow the onscreen instructions. 6. If you want to make configuration changes from your computer. 52 Configure and manage There are accessing over wireless if possible. Press the Power button to non-preferred networks. Uninstall...
... for administrator access to remove shared files, click No. Make sure to remove them properly using the uninstall utility provided when you installed the software that use Remote Desktop to uninstall, and then click Change/Remove or Uninstall/ Change. 5. Follow the onscreen instructions. 6. If you want to make configuration changes from your computer. 52 Configure and manage There are accessing over wireless if possible. Press the Power button to non-preferred networks. Uninstall...
User Guide
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... levels • Replace the ink cartridges • Usage information collection Information on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print and evaluate a print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows...
... levels • Replace the ink cartridges • Usage information collection Information on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print and evaluate a print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows...
User Guide
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... button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print PQ (print quality) diagnostic page from the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac...
... button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print PQ (print quality) diagnostic page from the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac...
User Guide
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... network configuration or wireless status report. • Open the WAP's configuration utility, and add the device's hardware address to periodically perform this still does not work, there might be a problem with a checkmark. Add hardware addresses to the network through the WAP. Or Click Start, click Control Panel, and then double-click Printers. 2. For more than one icon in which a wireless access point (WAP) is running (Windows only) To restart the HP Network Device Support service...
... network configuration or wireless status report. • Open the WAP's configuration utility, and add the device's hardware address to periodically perform this still does not work, there might be a problem with a checkmark. Add hardware addresses to the network through the WAP. Or Click Start, click Control Panel, and then double-click Printers. 2. For more than one icon in which a wireless access point (WAP) is running (Windows only) To restart the HP Network Device Support service...
User Guide
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... lights reference 124 loading tray 1 24 M Mac OS X borderless printing 29 HP Printer Utility 37 installing software 45 printing on special or custom-sized paper 28 printing settings 26 sharing device 46 turn accessories on and off in driver 14 uninstalling software 54 wireless communication setup 49 maintain printhead 96 maintenance align printhead 98 check ink levels 56 clean printhead 97 diagnostic page 60 print quality report 60 printhead 96 replace ink cartridges 57 margins duplexer 23 incorrect 76 setting, specifications 23 text or graphic cut off 77 media...
... lights reference 124 loading tray 1 24 M Mac OS X borderless printing 29 HP Printer Utility 37 installing software 45 printing on special or custom-sized paper 28 printing settings 26 sharing device 46 turn accessories on and off in driver 14 uninstalling software 54 wireless communication setup 49 maintain printhead 96 maintenance align printhead 98 check ink levels 56 clean printhead 97 diagnostic page 60 print quality report 60 printhead 96 replace ink cartridges 57 margins duplexer 23 incorrect 76 setting, specifications 23 text or graphic cut off 77 media...
User Guide
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... nothing happens 73 print quality report 60 Printer Status page 40 quality, troubleshoot 80, 83, 86, 90 reversed page order 76 slow 66 troubleshoot 66 troubleshooting 69 vertical streaks 91 print cartridges. ordering 132 printing on 39 printhead clean 97 printhead, align 98 printheads lights 124 ordering online 131 part numbers 132 warranty 139 printing borderless (Mac OS X) 29 borderless (Windows) 29 cancel 30 double-sided 26 settings 25 slow, troubleshoot 96 Web pages 30 problems print 69 processor specifications 142 product. See...
... nothing happens 73 print quality report 60 Printer Status page 40 quality, troubleshoot 80, 83, 86, 90 reversed page order 76 slow 66 troubleshoot 66 troubleshooting 69 vertical streaks 91 print cartridges. ordering 132 printing on 39 printhead clean 97 printhead, align 98 printheads lights 124 ordering online 131 part numbers 132 warranty 139 printing borderless (Mac OS X) 29 borderless (Windows) 29 cancel 30 double-sided 26 settings 25 slow, troubleshoot 96 Web pages 30 problems print 69 processor specifications 142 product. See...
User Guide
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... system requirements 143 turn accessories on and off in 83 smooth fonts 94 troubleshoot 68 Toolbox (Windows) about 35 administrator settings 33 Estimated Ink Level tab 36 opening 36 Services tab 36 transparencies 19 tray capacity 22 media sizes supported 20 media types and weights supported 22 tray 1 loading paper 24 locating 10 trays capacities 22 clearing jams 111 loading paper 24 locating 10 media sizes supported 20 paper guides illustration 10 troubleshoot feeding 99 troubleshoot blank pages printed 67 cut off 49 V voltage specifications 145 W warranty 137...
... system requirements 143 turn accessories on and off in 83 smooth fonts 94 troubleshoot 68 Toolbox (Windows) about 35 administrator settings 33 Estimated Ink Level tab 36 opening 36 Services tab 36 transparencies 19 tray capacity 22 media sizes supported 20 media types and weights supported 22 tray 1 loading paper 24 locating 10 trays capacities 22 clearing jams 111 loading paper 24 locating 10 media sizes supported 20 paper guides illustration 10 troubleshoot feeding 99 troubleshoot blank pages printed 67 cut off 49 V voltage specifications 145 W warranty 137...
