Wired/Wireless Networking Guide
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...802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced ... after it is used in the printing process in a number of injury from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Method 1...11 Method 2 (Windows only 11 Configure your...
...802.11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced ... after it is used in the printing process in a number of injury from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection 11 Method 1...11 Method 2 (Windows only 11 Configure your...
Wired/Wireless Networking Guide
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... warranties which duration begins on your country. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. This warranty does not cover HP ink products that the HP products specified above , which the manufacturer cannot disclaim, or allow limitations on...
... warranties which duration begins on your country. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise stated A. This warranty does not cover HP ink products that the HP products specified above , which the manufacturer cannot disclaim, or allow limitations on...
User Guide
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...the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41......51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot Work with ink cartridges...55 Information on ink cartridges and the printhead 55 Check the estimated ink levels 56 Replace the ink cartridges 57 Usage information collection 59 2
...the Toolbox...36 Toolbox tabs ...36 Network Toolbox...37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41......51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot Work with ink cartridges...55 Information on ink cartridges and the printhead 55 Check the estimated ink levels 56 Replace the ink cartridges 57 Usage information collection 59 2
User Guide
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... paper 92 Paper is not picked up from the input tray 93 Poor black text...94 The product prints slowly...96 Advanced printhead maintenance 96 Clean the printhead...97 Align the printhead...98 Solve paper-feed problems...99 Solve device management problems 100 Embedded Web server cannot be opened 100 Solve network problems...
... paper 92 Paper is not picked up from the input tray 93 Poor black text...94 The product prints slowly...96 Advanced printhead maintenance 96 Clean the printhead...97 Align the printhead...98 Solve paper-feed problems...99 Solve device management problems 100 Embedded Web server cannot be opened 100 Solve network problems...
User Guide
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... 5 HP recommends you have replacement cartridges available to install when print quality is no longer acceptable 119 The amount of paper 121 Incompatible Cartridge(s 121 The following cartridge is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead...
... 5 HP recommends you have replacement cartridges available to install when print quality is no longer acceptable 119 The amount of paper 121 Incompatible Cartridge(s 121 The following cartridge is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to be missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead...
User Guide
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...Available from the Web site. Contains tools to device software. Typically installed with the printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. maintenance...notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. For more information, see ...
...Available from the Web site. Contains tools to device software. Typically installed with the printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. maintenance...notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. For more information, see ...
User Guide
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1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button (available with some models) Wireless button (available with some models) 5 Ink cartridge lights Understand the device parts 11
1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button (available with some models) Wireless button (available with some models) 5 Ink cartridge lights Understand the device parts 11
User Guide
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...Use Paper-saving Printing to print two-sided documents with the printhead and print quality issues. In addition to reduce paper usage. For more information on both sides (duplexing). • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips...page (Windows only). • Energy savings information: To determine the ENERGY STAR® qualification status for this product, please visit the HP Eco Solutions Web site for more information, see Power consumption. • Recycled materials: For more information regarding recycling of your printing ...
...Use Paper-saving Printing to print two-sided documents with the printhead and print quality issues. In addition to reduce paper usage. For more information on both sides (duplexing). • Smart Web printing: The HP Smart Web Printing interface includes a Clip Book and Edit Clips...page (Windows only). • Energy savings information: To determine the ENERGY STAR® qualification status for this product, please visit the HP Eco Solutions Web site for more information, see Power consumption. • Recycled materials: For more information regarding recycling of your printing ...
User Guide
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...; Toolbox tabs • Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, point to print the print-quality diagnostic report of the installed ink cartridges. • Printer Status Page: Allows you through cleaning the printheads. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows...
...; Toolbox tabs • Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, point to print the print-quality diagnostic report of the installed ink cartridges. • Printer Status Page: Allows you through cleaning the printheads. Tabs Estimated Ink Level Device Services Contents • Ink Level Information: Shows...
User Guide
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...Understand the printer status page 38 Configure and manage Select the HP device, and then click Select. This page contains information about the device and the supplies. • Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. ... delays. When you can find information about currently installed ink cartridges. Chapter 4 Open the HP Printer Utility To open the HP Printer Utility from the HP Device Manager 1. Select Maintain printer. 3. NOTE: If the icon does not appear in the Dock, click the Spotlight icon...
...Understand the printer status page 38 Configure and manage Select the HP device, and then click Select. This page contains information about the device and the supplies. • Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. ... delays. When you can find information about currently installed ink cartridges. Chapter 4 Open the HP Printer Utility To open the HP Printer Utility from the HP Device Manager 1. Select Maintain printer. 3. NOTE: If the icon does not appear in the Dock, click the Spotlight icon...
User Guide
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... sealed packages until they are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are...handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you have a new ink cartridge available before removing the old cartridge.
... sealed packages until they are needed. • Store ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in this user guide are for replacing ink cartridges, and are...handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you have a new ink cartridge available before removing the old cartridge.
User Guide
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... information (see Use device management tools. NOTE: If you turn off the HP Printer by pressing the Power button located on the right side in the cartridges, and cleaning the printhead. It could also be inaccurate or unavailable. When you are transporting the product... product and cartridges for planning purposes only. Chapter 5 • Turn off the HP Printer, the print carriage might be caused by a clogged printhead. NOTE: Ink from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. it is unacceptable. Wait ...
... information (see Use device management tools. NOTE: If you turn off the HP Printer by pressing the Power button located on the right side in the cartridges, and cleaning the printhead. It could also be inaccurate or unavailable. When you are transporting the product... product and cartridges for planning purposes only. Chapter 5 • Turn off the HP Printer, the print carriage might be caused by a clogged printhead. NOTE: Ink from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. it is unacceptable. Wait ...
User Guide
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... it is irregularly streaked or fading. For more information, see Replace the ink cartridges 4. If replacing the ink cartridge does not help, contact HP - For more information, see Replace the ink cartridges. 3. If cleaning does not solve the problem, replace the cartridge that corresponds to be ... bar is properly vented. Example of the bars are properly latched. For more information, see Clean the printhead 5. Try another print or reprint the Print Quality Diagnostic report. Clean the printhead. If any of Bad Color Bars The top black bar is ragged on one end. the...
... it is irregularly streaked or fading. For more information, see Replace the ink cartridges 4. If replacing the ink cartridge does not help, contact HP - For more information, see Replace the ink cartridges. 3. If cleaning does not solve the problem, replace the cartridge that corresponds to be ... bar is properly vented. Example of the bars are properly latched. For more information, see Clean the printhead 5. Try another print or reprint the Print Quality Diagnostic report. Clean the printhead. If any of Bad Color Bars The top black bar is ragged on one end. the...
User Guide
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...the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white ...streaks, follow these steps: White streaks The print quality bars have lighter or darker portions in them . 1. Print and evaluate a print quality report 63 For more information, see Clean the printhead. 3. If the streaking gets worse, contact HP - the printhead...
...the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white ...streaks, follow these steps: White streaks The print quality bars have lighter or darker portions in them . 1. Print and evaluate a print quality report 63 For more information, see Clean the printhead. 3. If the streaking gets worse, contact HP - the printhead...
User Guide
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... paper is jagged, try a cleaning. 3. clean the printer. Chapter 5 If the color of any of the bars is operating correctly. This will use less ink than a printhead cleaning. 64 Maintain and troubleshoot If the colors get worse, contact HP - Example of bad Large-Font Type The letters are ...streaks or smears of good Large-Font Type The letters are jagged - the printer is not uniform, follow these steps: 1....
... paper is jagged, try a cleaning. 3. clean the printer. Chapter 5 If the color of any of the bars is operating correctly. This will use less ink than a printhead cleaning. 64 Maintain and troubleshoot If the colors get worse, contact HP - Example of bad Large-Font Type The letters are ...streaks or smears of good Large-Font Type The letters are jagged - the printer is not uniform, follow these steps: 1....
User Guide
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...Blank or partial page printed • Something on . For more information, see Electrical specifications. • Media is loaded correctly in the Printers folder. For Windows, set it as the default in the tray and is turned on the page is missing or incorrect • ...functioning alternating current (AC) power outlet, and is not jammed in the device. • Printhead and ink cartridges are properly installed in the Printer Setup Utility (Mac OS X (v10.4). Some problems can print a printer status page. Chapter 5 • Power cord and other cables are working, and are performing...
...Blank or partial page printed • Something on . For more information, see Electrical specifications. • Media is loaded correctly in the Printers folder. For Windows, set it as the default in the tray and is turned on the page is missing or incorrect • ...functioning alternating current (AC) power outlet, and is not jammed in the device. • Printhead and ink cartridges are properly installed in the Printer Setup Utility (Mac OS X (v10.4). Some problems can print a printer status page. Chapter 5 • Power cord and other cables are working, and are performing...
User Guide
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...causing problems with the ink cartridges and print quality issues. Insufficient ink may be cleaned if the printer was turned off a power strip. When the printhead overheats, the printer slows down to allow it to overheat. Wait until print quality becomes unacceptable. Solve printing problems...to be running low on ink. Something on the page is selected as the print quality. Clean the printhead Complete the printhead cleaning procedure. NOTE: Turn off the HP Printer, the print carriage might have insufficient ink. For more information, see Manage the device and Check the ...
...causing problems with the ink cartridges and print quality issues. Insufficient ink may be cleaned if the printer was turned off a power strip. When the printhead overheats, the printer slows down to allow it to overheat. Wait until print quality becomes unacceptable. Solve printing problems...to be running low on ink. Something on the page is selected as the print quality. Clean the printhead Complete the printhead cleaning procedure. NOTE: Turn off the HP Printer, the print carriage might have insufficient ink. For more information, see Manage the device and Check the ...
User Guide
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... turns off before unplugging the power cord or turning off improperly. The printhead may be cleaned if the printer was clogged. Cause: The printhead was turned off a power strip. Solutions are too low. Cause: The document you improperly turn off the HP Printer by pressing the Power button located on ink. If there is resolved...
... turns off before unplugging the power cord or turning off improperly. The printhead may be cleaned if the printer was clogged. Cause: The printhead was turned off a power strip. Solutions are too low. Cause: The document you improperly turn off the HP Printer by pressing the Power button located on ink. If there is resolved...
User Guide
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...; Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support 80 Maintain and troubleshoot Chapter 5 Solution 5: Load paper in the input tray Solution: If the product has only a few sheets remaining...
...; Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support 80 Maintain and troubleshoot Chapter 5 Solution 5: Load paper in the input tray Solution: If the product has only a few sheets remaining...
User Guide
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..., use immediately. Store specialty media in its original packaging inside a resealable plastic bag on is not a problem with HP printers to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. NOTE: For this did not solve the issue, try the next solution. Print quality... you easily produce great results, time after time. If you believe you purchased genuine HP ink cartridges, go to help you plan to the plastic bag. Therefore, replacing the ink cartridges or printhead is appropriate for the product. When you are printing on a flat surface in a...
..., use immediately. Store specialty media in its original packaging inside a resealable plastic bag on is not a problem with HP printers to : www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. NOTE: For this did not solve the issue, try the next solution. Print quality... you easily produce great results, time after time. If you believe you purchased genuine HP ink cartridges, go to help you plan to the plastic bag. Therefore, replacing the ink cartridges or printhead is appropriate for the product. When you are printing on a flat surface in a...