Wired/Wireless Networking Guide
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... port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. NOTE: The diagnostic test might help solve the problem. 5. Make sure the HP Officejet/Officejet Pro device is blocking communication (page 9) 4. If...
... port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. NOTE: The diagnostic test might help solve the problem. 5. Make sure the HP Officejet/Officejet Pro device is blocking communication (page 9) 4. If...
Wired/Wireless Networking Guide
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...network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. Or - Mac OS a. If you are able to access the Internet and are not using a computer running Windows, you will need this section to . Printer Series HP Officejet 6500 a. Select Print Report, and then select ... appears next to the HP device by the HP device over the network. The URL shown here is the network address assigned to AirPort in setting up your computer, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. NOTE: For more...
...network, print the device's Network Configuration Page: HP Officejet 6000 Press ( ) Wireless button. Or - Mac OS a. If you are able to access the Internet and are not using a computer running Windows, you will need this section to . Printer Series HP Officejet 6500 a. Select Print Report, and then select ... appears next to the HP device by the HP device over the network. The URL shown here is the network address assigned to AirPort in setting up your computer, you can access the embedded Web server (EWS) 8 Solving wireless (802.11) problems 2. NOTE: For more...
Wired/Wireless Networking Guide
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...Mac OS 1. Click Start, click Control Panel, and then double-click Printers. 2. If you can use the HP device after configuring the firewall, go to access the EWS. Make sure the HP Officejet/Officejet Pro device is online and ready If you are not being displayed in... your network setup was shown on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is paused or offline, preventing you still encounter problems...
...Mac OS 1. Click Start, click Control Panel, and then double-click Printers. 2. If you can use the HP device after configuring the firewall, go to access the EWS. Make sure the HP Officejet/Officejet Pro device is online and ready If you are not being displayed in... your network setup was shown on the printer status: • If the HP device is Offline, right-click the device and click Use Printer Online. • If the HP device is paused or offline, preventing you still encounter problems...
Wired/Wireless Networking Guide
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... as the Port description, next to use the HP device over the network, your firewall might be a problem with your network setup was successful. Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly has Standard TCP/IP Port...as the default. 1. Delete any time you are able to the checkmark. 3. Scroll down the list of the printer driver that is more information see "Configure your HP Officejet/Officejet Pro device using the HP device over the network again. For more than one icon in order to use the...
... as the Port description, next to use the HP device over the network, your firewall might be a problem with your network setup was successful. Click Start, click Control Panel, and then double-click Printers. 2. The version of the printer driver is connected wirelessly has Standard TCP/IP Port...as the default. 1. Delete any time you are able to the checkmark. 3. Scroll down the list of the printer driver that is more information see "Configure your HP Officejet/Officejet Pro device using the HP device over the network again. For more than one icon in order to use the...
Wired/Wireless Networking Guide
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If you do . Another common problem is that appeared when you are having problems such as a trusted software by your HP device and might be preventing your HP device from the internet. add any firewall dialog boxes that HP software is not set as : • Printer not found when installing HP software • Unable to print, print job...
If you do . Another common problem is that appeared when you are having problems such as a trusted software by your HP device and might be preventing your HP device from the internet. add any firewall dialog boxes that HP software is not set as : • Printer not found when installing HP software • Unable to print, print job...
Wired/Wireless Networking Guide
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...of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the performance of a manufacturer to service the printer for the product. 7. HP shall have other problems, including those defects that arise... as applicable, a defective product which the manufacturer cannot disclaim, or allow limitations on the date of purchase by HP's warranty, HP shall either new or like-...
...of normal use of a non-HP or refilled cartridge or an expired ink cartridge, HP will find below the name and address of the HP entity responsible for the performance of a manufacturer to service the printer for the product. 7. HP shall have other problems, including those defects that arise... as applicable, a defective product which the manufacturer cannot disclaim, or allow limitations on the date of purchase by HP's warranty, HP shall either new or like-...
User Guide
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... problems...102 Basic wireless troubleshooting 102 Advanced wireless troubleshooting 103 Make sure your computer is connected to your network 103 Make sure that the HP device is connected to your network 105 Check to see if the firewall software is blocking communication 105 Make sure the HP device... 106 Your wireless router is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point...
... problems...102 Basic wireless troubleshooting 102 Advanced wireless troubleshooting 103 Make sure your computer is connected to your network 103 Make sure that the HP device is connected to your network 105 Check to see if the firewall software is blocking communication 105 Make sure the HP device... 106 Your wireless router is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point...
User Guide
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...system failure...119 Cartridge Problem...120 The following cartridge appears to be missing or damaged 120 Cartridge(s) in the following cartridge may be low enough to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 ...missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in this printer 121 The following cartridges are in the wrong slots 120 Cartridge Problem...120 Paper Mismatch...120 The cartridge cradle ...
...system failure...119 Cartridge Problem...120 The following cartridge appears to be missing or damaged 120 Cartridge(s) in the following cartridge may be low enough to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 ...missing or damaged 113 Incompatible Printhead...113 Printhead problem and advanced printhead maintenance 113 Printhead problem - Contents Clear jams...111 Clear a jam in this printer 121 The following cartridges are in the wrong slots 120 Cartridge Problem...120 Paper Mismatch...120 The cartridge cradle ...
User Guide
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Available from the Web site. maintenance services. Typically installed with the printhead health and access to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • ...and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. Allows you to configure print settings, calibrate...
Available from the Web site. maintenance services. Typically installed with the printhead health and access to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • ...and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. Allows you to configure print settings, calibrate...
User Guide
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... It is acid-free for longer lasting documents. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to select your HP printer. If prompted, choose your country/region, some...Load media print-side down, aligned against the back of the input tray and adjust the paper-width guide. To order HP papers and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that are specifically designed for the type of the...
... It is acid-free for longer lasting documents. HP Everyday Photo Paper Print colorful, everyday snapshots at a time into a tray. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to select your HP printer. If prompted, choose your country/region, some...Load media print-side down, aligned against the back of the input tray and adjust the paper-width guide. To order HP papers and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that are specifically designed for the type of the...
User Guide
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... icon on the selected device. TIP: When the HP Device Manager is often useful to replace cartridges until print quality becomes unacceptable. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink alert message, consider...
... icon on the selected device. TIP: When the HP Device Manager is often useful to replace cartridges until print quality becomes unacceptable. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink alert message, consider...
User Guide
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...network, you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in your computer. If the HP software cannot find the HP device during installation Set up the device on your HP device was previously configured... for three seconds. Follow the onscreen instructions to use "hpsetup". For more information, see printer status on your computer The firewall might be preventing your HP device from notifying computers on a wireless communication using an ad hoc wireless network connection Method 1 ...
...network, you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in your computer. If the HP software cannot find the HP device during installation Set up the device on your HP device was previously configured... for three seconds. Follow the onscreen instructions to use "hpsetup". For more information, see printer status on your computer The firewall might be preventing your HP device from notifying computers on a wireless communication using an ad hoc wireless network connection Method 1 ...
User Guide
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...of the product for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have the new ink cartridge available to both the product and the ink cartridge. • Keep all ... quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors ...
...of the product for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have the new ink cartridge available to both the product and the ink cartridge. • Keep all ... quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors ...
User Guide
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.... Related topics • Check the estimated ink levels • Clean the printhead Check the estimated ink levels You can cause temporary printing problems. • If you are transporting the product, do the following to prevent ink leaking from the print carriage or other damage from occurring...: Ink level alerts and indicators provide estimates for printing, and in the service station. ◦ Make sure you improperly turn off the HP Printer, the print carriage might be the result of different ways, including in print quality may be inaccurate or unavailable. When you have to...
.... Related topics • Check the estimated ink levels • Clean the printhead Check the estimated ink levels You can cause temporary printing problems. • If you are transporting the product, do the following to prevent ink leaking from the print carriage or other damage from occurring...: Ink level alerts and indicators provide estimates for printing, and in the service station. ◦ Make sure you improperly turn off the HP Printer, the print carriage might be the result of different ways, including in print quality may be inaccurate or unavailable. When you have to...
User Guide
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Chapter 5 Print and evaluate a print quality report Print quality problems can help you determine if the printing system is working properly. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page ... drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and...
Chapter 5 Print and evaluate a print quality report Print quality problems can help you determine if the printing system is working properly. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page ... drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and...
User Guide
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Preventing the problem that causes ragged bars on the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If the streaking is not 0, or aligning does not help, clean the printhead. Print another cleaning. the printhead may need to be repalced. ... printhead. 3. Print and evaluate a print quality report 63 If the streaking gets worse, contact HP - If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white streaks, follow these steps: White...
Preventing the problem that causes ragged bars on the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If the streaking is not 0, or aligning does not help, clean the printhead. Print another cleaning. the printhead may need to be repalced. ... printhead. 3. Print and evaluate a print quality report 63 If the streaking gets worse, contact HP - If item 11 on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the color bars show regular white streaks, follow these steps: White...
User Guide
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...printer. Example of good Large-Font Type The letters are smeared - the printer is curled. If the printer was not recently transported, try a cleaning. 3. If the type is installed, the printer...cleaning. 2. Retry the Print Quality Diagnostic report. align the printer. clean the printhead and check if the paper is operating correctly... it is not uniform, follow these steps: 1. clean the printer. This will use less ink than a printhead cleaning. 64 Maintain... printing another Print Quality Diagnostic report. If the printer was recently transported at the large-font text above...
...printer. Example of good Large-Font Type The letters are smeared - the printer is curled. If the printer was not recently transported, try a cleaning. 3. If the type is installed, the printer...cleaning. 2. Retry the Print Quality Diagnostic report. align the printer. clean the printhead and check if the paper is operating correctly... it is not uniform, follow these steps: 1. clean the printer. This will use less ink than a printhead cleaning. 64 Maintain... printing another Print Quality Diagnostic report. If the printer was recently transported at the large-font text above...
User Guide
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align the printer. The problem might not appear on or blinking, see Control- If lights are on the other things you installed with the product or another software application to rotate the image 180 degrees. If that does not work, contact HP. Examples of your printout, use the software ...you can check: • Check the paper. • Check the print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to resolve printing problems. • For a paper jam...
align the printer. The problem might not appear on or blinking, see Control- If lights are on the other things you installed with the product or another software application to rotate the image 180 degrees. If that does not work, contact HP. Examples of your printout, use the software ...you can check: • Check the paper. • Check the print settings. • Make sure your image has sufficient resolution. • If the problem seems confined to resolve printing problems. • For a paper jam...
User Guide
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... device. For voltage requirements, see Understand the printer status page. • The device is not jammed in the device. • Printhead and ink cartridges are properly installed in the Printers folder. Some problems can print a printer status page. For more information, see Electrical... specifications. • Media is loaded correctly in the tray and is set as the current or default printer. For more information, see Electrical...
... device. For voltage requirements, see Understand the printer status page. • The device is not jammed in the device. • Printhead and ink cartridges are properly installed in the Printers folder. Some problems can print a printer status page. For more information, see Electrical... specifications. • Media is loaded correctly in the tray and is set as the current or default printer. For more information, see Electrical...
User Guide
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... is no blank page. The ink cartridges might not return to overheat. Insufficient ink may be cleaned if the printer was turned off the HP Printer, the print carriage might have insufficient ink. For more information, see Manage the device and Check the estimated ink...problems with the ink cartridges and print quality issues. Wait until print quality becomes unacceptable. Something on the page is selected as the print quality. You do not need to replace the ink cartridges until the Power light turns off before unplugging the power cord or turning off the HP Printer...
... is no blank page. The ink cartridges might not return to overheat. Insufficient ink may be cleaned if the printer was turned off the HP Printer, the print carriage might have insufficient ink. For more information, see Manage the device and Check the estimated ink...problems with the ink cartridges and print quality issues. Wait until print quality becomes unacceptable. Something on the page is selected as the print quality. You do not need to replace the ink cartridges until the Power light turns off before unplugging the power cord or turning off the HP Printer...