User Guide
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...print...67 Verify the following...67 Check the printer cable connection 68 Printer is stalled...69 If the printer still does not print 69 Document prints slowly...69 Print cartridge problems...70 Paper problems...73 Paper jam...73 Out of paper message...75 Printer prints on multiple sheets at once 75 ...printed at an angle 81 Document does not reflect the new print settings 81 If you continue to have problems 82 A HP support Ink cartridge warranty information 84 Support process...84 HP support by phone...85 Phone support period...85 Placing a call...85 After the phone support period 85 ...
...print...67 Verify the following...67 Check the printer cable connection 68 Printer is stalled...69 If the printer still does not print 69 Document prints slowly...69 Print cartridge problems...70 Paper problems...73 Paper jam...73 Out of paper message...75 Printer prints on multiple sheets at once 75 ...printed at an angle 81 Document does not reflect the new print settings 81 If you continue to have problems 82 A HP support Ink cartridge warranty information 84 Support process...84 HP support by phone...85 Phone support period...85 Placing a call...85 After the phone support period 85 ...
User Guide
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...printer. Learn how to a hardware or software problem. Learn how to your computer and the printer together, see the Setup Guide that came with friends and family. Find a solution to make the HP Deskjet the default printer, set the page order, print multiple pages on the left in a print cartridge...install a photo print cartridge, store and handle photo paper, and share photos with the printer. Find out how to the HP Deskjet D2400 Printer series Help. Open the HP Photosmart Software and access the HP imaging features. Order supplies for print cartridges, view how much ...
...printer. Learn how to a hardware or software problem. Learn how to your computer and the printer together, see the Setup Guide that came with friends and family. Find a solution to make the HP Deskjet the default printer, set the page order, print multiple pages on the left in a print cartridge...install a photo print cartridge, store and handle photo paper, and share photos with the printer. Find out how to the HP Deskjet D2400 Printer series Help. Open the HP Photosmart Software and access the HP imaging features. Order supplies for print cartridges, view how much ...
User Guide
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...on which keeps print nozzles clear and ink flowing smoothly. The problem can set the ink into the fabric. You need the following items to get ink on the print cartridge contacts. Maintain the printer body Because the HP Deskjet ejects ink onto the paper in cold water and use any ...type of debris can accumulate on your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with water. ...
...on which keeps print nozzles clear and ink flowing smoothly. The problem can set the ink into the fabric. You need the following items to get ink on the print cartridge contacts. Maintain the printer body Because the HP Deskjet ejects ink onto the paper in cold water and use any ...type of debris can accumulate on your skin and clothing: Surface Skin White fabric Color fabric Remedy Wash the area with water. ...
User Guide
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... If an error message displays on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with a print cartridge, follow the instructions in Printer is stalled. 11 Troubleshooting • Error messages • Installation problems • Power light is on the computer screen...
... If an error message displays on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with a print cartridge, follow the instructions in Printer is stalled. 11 Troubleshooting • Error messages • Installation problems • Power light is on the computer screen...
User Guide
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...8226; Installation program stops • "Unknown Device" message displays • Printer name does not appear If you continue to have problems, visit HP Technical Support at www.hp.com/support. Follow the instructions in "Print cartridge is connected to the USB port on the computer. Other error messages If... If you receive an out of paper message. "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to resolve the problem. Chapter 11 "Print cartridge is in the wrong slot" message If you receive this error message, the print...
...8226; Installation program stops • "Unknown Device" message displays • Printer name does not appear If you continue to have problems, visit HP Technical Support at www.hp.com/support. Follow the instructions in "Print cartridge is connected to the USB port on the computer. Other error messages If... If you receive an out of paper message. "Two-way communication cannot be established" or "Printer not responding" message The printer might not be able to resolve the problem. Chapter 11 "Print cartridge is in the wrong slot" message If you receive this error message, the print...
User Guide
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... estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other functions as a paper jam or a problem with the printer, such as needed. • If the Power light is on, the printer is either printing or ready to print. •...; If an error message appears • If no error message appears Check the status of paper. • A problem exists with a print cartridge. Use the printer tools to the power source. • The cable connections are secure. If no error message appears What the flashing light...
... estimated ink levels. • Clean the print cartridges. • Calibrate the printer. • Print a test page. • Perform other functions as a paper jam or a problem with the printer, such as needed. • If the Power light is on, the printer is either printing or ready to print. •...; If an error message appears • If no error message appears Check the status of paper. • A problem exists with a print cartridge. Use the printer tools to the power source. • The cable connections are secure. If no error message appears What the flashing light...
User Guide
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...print cartridges for the printer and are still documents in the list, restart the computer. 8. NOTE: For best printing performance, use a USB 2.0 compatible cable. Clear the print queue Cause: When you experience problems, the USB cable might be stalled in the paper tray. • The printer cover ... sure the hub is turned on the back of the HP Deskjet printer. 3. Solution: To resolve a print job that is stalled in length. • Check the connection from your printer to a list called the "print queue." Click the Printer menu, and then uncheck Pause Printing. 7. Also verify that...
...print cartridges for the printer and are still documents in the list, restart the computer. 8. NOTE: For best printing performance, use a USB 2.0 compatible cable. Clear the print queue Cause: When you experience problems, the USB cable might be stalled in the paper tray. • The printer cover ... sure the hub is turned on the back of the HP Deskjet printer. 3. Solution: To resolve a print job that is stalled in length. • Check the connection from your printer to a list called the "print queue." Click the Printer menu, and then uncheck Pause Printing. 7. Also verify that...
User Guide
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...the right side of the cradle. 4. For more information, see Installation instructions. 3. Make sure the tri-color print cartridge is installed in the left side of paper message • Printer is stalled 2. For more information, check the following topics: • Multiple software programs are open •...such as packing tape or materials, that best describes the problem: • Paper jam • Out of the cradle and the black or photo print cartridge is stalled If the printer stalls while printing a document, raise the printer cover, and then disconnect the power cable from moving ...
...the right side of the cradle. 4. For more information, see Installation instructions. 3. Make sure the tri-color print cartridge is installed in the left side of paper message • Printer is stalled 2. For more information, check the following topics: • Multiple software programs are open •...such as packing tape or materials, that best describes the problem: • Paper jam • Out of the cradle and the black or photo print cartridge is stalled If the printer stalls while printing a document, raise the printer cover, and then disconnect the power cable from moving ...
User Guide
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... text documents. For information about updating the printer software, see Ink-backup mode. Print cartridge problems If the printer slows down or cannot print, there could be a problem with the printer. 2. Verify that came with the print cartridge. To increase printer speed, close all unnecessary software programs when printing. To increase the printer speed, select a different print quality mode...
... text documents. For information about updating the printer software, see Ink-backup mode. Print cartridge problems If the printer slows down or cannot print, there could be a problem with the printer. 2. Verify that came with the print cartridge. To increase printer speed, close all unnecessary software programs when printing. To increase the printer speed, select a different print quality mode...
User Guide
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... the Power light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. Print cartridge problems 71 Open the printer Toolbox. If the print cartridge has the wrong selection number, install a new print cartridge. Incorrect or missing print cartridge Cause: If the correct print cartridges have not been installed or if the print...
... the Power light is not flashing, then the problem is flashing, visit HP Technical Support at www.hp.com/support. Print cartridge problems 71 Open the printer Toolbox. If the print cartridge has the wrong selection number, install a new print cartridge. Incorrect or missing print cartridge Cause: If the correct print cartridges have not been installed or if the print...
User Guide
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... flashing, the problem is solved. Reinsert the print cartridge in the error message. If the Power light continues to replace the cartridge until print quality deteriorates. You do not have to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. If the Power light is named in the printer and close...
... flashing, the problem is solved. Reinsert the print cartridge in the error message. If the Power light continues to replace the cartridge until print quality deteriorates. You do not have to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support. If the Power light is named in the printer and close...
User Guide
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... copper strips. Remove the paper from the label sheet while passing through the printer. To remove plastic tape from each print cartridge. Paper problems To clear a paper jam or resolve other paper problems, check the following topics: • Paper jam • Printer does not feed paper • Out of printouts. Touching these parts will result...
... copper strips. Remove the paper from the label sheet while passing through the printer. To remove plastic tape from each print cartridge. Paper problems To clear a paper jam or resolve other paper problems, check the following topics: • Paper jam • Printer does not feed paper • Out of printouts. Touching these parts will result...
User Guide
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... Ink-backup mode. 76 Troubleshooting Always have two print cartridges installed in ink-backup mode. Verify that is placed ... in grayscale, select High Quality under Print in Grayscale on the Color tab. • Do not print borderless documents in the printer when printing borderless documents. Slide the paper guide firmly against the ...Printer Properties dialog box and verify the following options: Tab Features Setting Size: An appropriate paper size Paper Type: An appropriate photo paper Print Quality: Best or Maximum dpi Problems with borderless documents If you are having problems...
... Ink-backup mode. 76 Troubleshooting Always have two print cartridges installed in ink-backup mode. Verify that is placed ... in grayscale, select High Quality under Print in Grayscale on the Color tab. • Do not print borderless documents in the printer when printing borderless documents. Slide the paper guide firmly against the ...Printer Properties dialog box and verify the following options: Tab Features Setting Size: An appropriate paper size Paper Type: An appropriate photo paper Print Quality: Best or Maximum dpi Problems with borderless documents If you are having problems...
User Guide
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...If the printout has an unwanted border, try the following solutions: • Align the print cartridges. • Open the Printer Properties dialog box, click the Features tab, and verify that the selected paper size matches both... size that the photo is formatted for and the size of the paper that is loaded in the printer. • Verify that the software application you are using supports borderless printing. For example, if you...was not crooked when it was scanned. • Verify that no problem exists with a tear-off tab If the border appears below the tear-off tab, then align the print...
...If the printout has an unwanted border, try the following solutions: • Align the print cartridges. • Open the Printer Properties dialog box, click the Features tab, and verify that the selected paper size matches both... size that the photo is formatted for and the size of the paper that is loaded in the printer. • Verify that the software application you are using supports borderless printing. For example, if you...was not crooked when it was scanned. • Verify that no problem exists with a tear-off tab If the border appears below the tear-off tab, then align the print...
User Guide
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... Blank pages print Faded prints with the printer. • Verify that neither of the print cartridges is low on ink or might be...cartridges might be low on ink. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. For more information, see Replace print cartridges. • If the self-test does not show a problem...problems with only the tri-color print cartridge. This section contains the following : • Clean the print cartridges automatically. For more information, see View estimated ink levels and Automatically clean print cartridges...
... Blank pages print Faded prints with the printer. • Verify that neither of the print cartridges is low on ink or might be...cartridges might be low on ink. For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support. For more information, see Replace print cartridges. • If the self-test does not show a problem...problems with only the tri-color print cartridge. This section contains the following : • Clean the print cartridges automatically. For more information, see View estimated ink levels and Automatically clean print cartridges...
User Guide
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...qualified online support specialists • Software and driver updates for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP Deskjet. 2. After the warranty period, you will be asked to bring...printer. It is available to your local point of the HP Limited Warranty Statement, see the Reference Guide that are available when you register your HP Deskjet • Valuable HP Deskjet and troubleshooting information for your device 3. Support options and availability vary by phone Ink cartridge warranty information The HP cartridge...
...qualified online support specialists • Software and driver updates for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the HP Deskjet. 2. After the warranty period, you will be asked to bring...printer. It is available to your local point of the HP Limited Warranty Statement, see the Reference Guide that are available when you register your HP Deskjet • Valuable HP Deskjet and troubleshooting information for your device 3. Support options and availability vary by phone Ink cartridge warranty information The HP cartridge...
User Guide
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...46 printer does not feed paper 75 printer features 8 printer is not printing 67 printer is stalled 69 printer maintenance 54 printer name does not appear 66 printer prints on multiple sheets at once 75 printer properties 51 printer software downloading updates 53 printer specifications 88 printer Toolbox 62 printer troubleshooting... printing 45 with one print cartridge 16 Printing Shortcuts tab 42 printing tips 42 problems with borderless documents for small photo paper with a tear off tab 78 R Real Life Technologies 24 recycle HP Deskjet 90 ink cartridges 89 regulatory notices FCC statement ...
...46 printer does not feed paper 75 printer features 8 printer is not printing 67 printer is stalled 69 printer maintenance 54 printer name does not appear 66 printer prints on multiple sheets at once 75 printer properties 51 printer software downloading updates 53 printer specifications 88 printer Toolbox 62 printer troubleshooting... printing 45 with one print cartridge 16 Printing Shortcuts tab 42 printing tips 42 problems with borderless documents for small photo paper with a tear off tab 78 R Real Life Technologies 24 recycle HP Deskjet 90 ink cartridges 89 regulatory notices FCC statement ...
Reference Guide
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... Statement shall be deemed modified to service the printer for the performance of the HP Limited Warranty in any product which is covered by an authorized importer. b. c. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the...the applicable warranty period, notice of a defect in any country where the covered HP product is distributed by local law, the remedies provided in performance. 10. HP shall have other problems, including those defects that arise as some governments outside the product's specifications; Any...
... Statement shall be deemed modified to service the printer for the performance of the HP Limited Warranty in any product which is covered by an authorized importer. b. c. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either repair or replace the...the applicable warranty period, notice of a defect in any country where the covered HP product is distributed by local law, the remedies provided in performance. 10. HP shall have other problems, including those defects that arise as some governments outside the product's specifications; Any...