User Guide
Page 4
... pages on a single sheet of paper 44 Print in grayscale...44 Two-sided printing...45 Print preview...45 Set a custom paper size...46 Select a paper type...46 Change the print speed or quality 46 Print resolution...47 Maximum dpi...47 Resize a document ...48 Bound two-sided documents...48 9 Printer software Make the HP Deskjet the default printer 50 Set default print settings...50 Printer Properties dialog box...51 What's This? help...52 Ink Status window...52 Download printer software updates 53 10 Maintenance Install print cartridges...54 Print cartridge combinations 54 Selection numbers...
... pages on a single sheet of paper 44 Print in grayscale...44 Two-sided printing...45 Print preview...45 Set a custom paper size...46 Select a paper type...46 Change the print speed or quality 46 Print resolution...47 Maximum dpi...47 Resize a document ...48 Bound two-sided documents...48 9 Printer software Make the HP Deskjet the default printer 50 Set default print settings...50 Printer Properties dialog box...51 What's This? help...52 Ink Status window...52 Download printer software updates 53 10 Maintenance Install print cartridges...54 Print cartridge combinations 54 Selection numbers...
User Guide
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... flashing light means 67 If an error message appears 67 If no error message appears 67 Printer does not print...67 Verify the following...67 Check the printer cable connection 68 Printer is stalled...69 If the printer still does not print 69 Document prints slowly...69 Print cartridge problems...70 Paper problems...73 Paper jam...73 Out of paper message...75 Printer prints on multiple sheets at once 75 Photos do not print correctly...76 Check the paper tray...76 Check the printer properties 76 Problems with borderless documents...
... flashing light means 67 If an error message appears 67 If no error message appears 67 Printer does not print...67 Verify the following...67 Check the printer cable connection 68 Printer is stalled...69 If the printer still does not print 69 Document prints slowly...69 Print cartridge problems...70 Paper problems...73 Paper jam...73 Out of paper message...75 Printer prints on multiple sheets at once 75 Photos do not print correctly...76 Check the paper tray...76 Check the printer properties 76 Problems with borderless documents...
User Guide
Page 7
...use and replace the print cartridges. Learn how to print photos, adjust the appearance of documents, including e-mail, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on how to locate information. Order supplies for print cartridges, view how much ink is left to use two-sided printing. Section Special features Get started Connect the printer Print using the Photosmart Essential button Print photos Print other documents Printing tips Printer software Maintenance Troubleshooting HP support Order supplies Description Learn about installing the software...
...use and replace the print cartridges. Learn how to print photos, adjust the appearance of documents, including e-mail, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on how to locate information. Order supplies for print cartridges, view how much ink is left to use two-sided printing. Section Special features Get started Connect the printer Print using the Photosmart Essential button Print photos Print other documents Printing tips Printer software Maintenance Troubleshooting HP support Order supplies Description Learn about installing the software...
User Guide
Page 18
... label on screen. The ink-backup mode is initiated when a print cartridge is removed from each print cartridge. If the message is installed. 16 Get started When plastic tape covers the print cartridge contacts, the printer cannot detect that the protective piece of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Ink-backup mode In the ink-backup mode, the printer operates with the printer. • Print Cartridge Ordering...
... label on screen. The ink-backup mode is initiated when a print cartridge is removed from each print cartridge. If the message is installed. 16 Get started When plastic tape covers the print cartridge contacts, the printer cannot detect that the protective piece of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Ink-backup mode In the ink-backup mode, the printer operates with the printer. • Print Cartridge Ordering...
User Guide
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... ink-backup mode Ink-backup mode output Printing in the printer to exit ink-backup mode. Do not remove the copper strips. For information about ink-backup mode, see Installation instructions. To remove plastic tape from a print cartridge ▲ Hold the print cartridge so that the copper strips are required electrical contacts. NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Colors print but black is grayed and is not a true black. Touching these parts...
... ink-backup mode Ink-backup mode output Printing in the printer to exit ink-backup mode. Do not remove the copper strips. For information about ink-backup mode, see Installation instructions. To remove plastic tape from a print cartridge ▲ Hold the print cartridge so that the copper strips are required electrical contacts. NOTE: HP does not recommend using the photo print cartridge for ink-backup mode. Colors print but black is grayed and is not a true black. Touching these parts...
User Guide
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... those downloaded from the printer, and then install the photo print cartridge in a software program such as HP Photosmart Software. Click the Features tab. 3. The photo print cartridge can change the HP Real Life Technologies setting 1. NOTE: To learn how to Full if the images that you are printed on HP Premium Plus Photo Paper. Chapter 6 HP Real Life Technologies photo fix HP Real Life Technologies enhance the quality of your printer. In the HP Real Life Technologies Photo fix...
... those downloaded from the printer, and then install the photo print cartridge in a software program such as HP Photosmart Software. Click the Features tab. 3. The photo print cartridge can change the HP Real Life Technologies setting 1. NOTE: To learn how to Full if the images that you are printed on HP Premium Plus Photo Paper. Chapter 6 HP Real Life Technologies photo fix HP Real Life Technologies enhance the quality of your printer. In the HP Real Life Technologies Photo fix...
User Guide
Page 56
... print cartridge • Installation instructions Print cartridge combinations Choose the right cartridge combination Choose the best combination of the print cartridge cradle. 10 Maintenance • Install print cartridges • Align print cartridges • Automatically clean print cartridges • Calibrate color • View estimated ink levels • Maintain the printer body • Remove ink from those you have the correct print cartridges for your print job: • Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use...
... print cartridge • Installation instructions Print cartridge combinations Choose the right cartridge combination Choose the best combination of the print cartridge cradle. 10 Maintenance • Install print cartridges • Align print cartridges • Automatically clean print cartridges • Calibrate color • View estimated ink levels • Maintain the printer body • Remove ink from those you have the correct print cartridges for your print job: • Everyday printing: Use a black cartridge along with a tri-color cartridge. • Color photos: Use...
User Guide
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... ink, clean the print cartridges automatically. For information about storing print cartridges, see HP inkjet supplies recycling program. Keep both new and used print cartridges out of the reach of children. Align print cartridges 57 6. Close the printer cover. 9. WARNING! Load Letter or A4 unused plain white paper in the paper tray. 2. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the printer. Align the print cartridges for optimum print quality. Align print cartridges After installing a print cartridge, align the print cartridges...
... ink, clean the print cartridges automatically. For information about storing print cartridges, see HP inkjet supplies recycling program. Keep both new and used print cartridges out of the reach of children. Align print cartridges 57 6. Close the printer cover. 9. WARNING! Load Letter or A4 unused plain white paper in the paper tray. 2. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates the printer. Align the print cartridges for optimum print quality. Align print cartridges After installing a print cartridge, align the print cartridges...
User Guide
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If the color is displayed. 5. Click the Align button. The HP Deskjet prints a test page. 6. View estimated ink levels Follow these instructions to select the corresponding numbered patch that are printed with the photo print cartridge consistently look incorrect. NOTE: If the print cartridges were used before being installed in the printer, or if they are installed in the printer. 3. If your documents are installed in the printer: 1. Unnecessary cleaning wastes ink and shortens the life of the printed page. 7. Verify that are...
If the color is displayed. 5. Click the Align button. The HP Deskjet prints a test page. 6. View estimated ink levels Follow these instructions to select the corresponding numbered patch that are printed with the photo print cartridge consistently look incorrect. NOTE: If the print cartridges were used before being installed in the printer, or if they are installed in the printer. 3. If your documents are installed in the printer: 1. Unnecessary cleaning wastes ink and shortens the life of the printed page. 7. Verify that are...
User Guide
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...; Do not remove the plastic tape covering the ink nozzles until they are ready to install the print cartridge in their original sealed packages until you store the printer, always leave the active print cartridges inside the printer. Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and ensure consistent print quality: • Install the cartridge on the cartridge package. • When you remove a photo print cartridge from the printer, store it...
...; Do not remove the plastic tape covering the ink nozzles until they are ready to install the print cartridge in their original sealed packages until you store the printer, always leave the active print cartridges inside the printer. Print cartridge storage and handling Follow these guidelines to help maintain HP print cartridges and ensure consistent print quality: • Install the cartridge on the cartridge package. • When you remove a photo print cartridge from the printer, store it...
User Guide
Page 66
... the USB cable is too long. "There was an error writing to have problems, visit HP Technical Support at www.hp.com/support. Installation problems If the software installation program stops or fails, check the following topics for new hardware, one of paper message. Connect the printer directly to resolve the problem. Other error messages If you receive an out of the print cartridge cradle. If you receive this error message, the print cartridge is installed in the wrong side of paper message...
... the USB cable is too long. "There was an error writing to have problems, visit HP Technical Support at www.hp.com/support. Installation problems If the software installation program stops or fails, check the following topics for new hardware, one of paper message. Connect the printer directly to resolve the problem. Other error messages If you receive an out of the print cartridge cradle. If you receive this error message, the print cartridge is installed in the wrong side of paper message...
User Guide
Page 69
... the flashing light means • If an error message appears • If no error message appears Check the status of paper. • A problem exists with a print cartridge. If an error message appears Read the error message that explains the problem and its solution. To gain access to the power source. • The cable connections are secure. For information about clearing a paper jam, see the following topics for several reasons: • The printer cover is open the Printer Properties dialog...
... the flashing light means • If an error message appears • If no error message appears Check the status of paper. • A problem exists with a print cartridge. If an error message appears Read the error message that explains the problem and its solution. To gain access to the power source. • The cable connections are secure. For information about clearing a paper jam, see the following topics for several reasons: • The printer cover is open the Printer Properties dialog...
User Guide
Page 70
... the USB port on the back of the HP Deskjet printer. 3. Also verify that is stalled in the paper tray. • The printer cover is closed. • The rear access door is attached. Click the Printer menu, and then click Pause Printing. 4. If the hub is on, try the following: • Make sure the power cord is firmly connected to a list called the "print queue." Check the printer cable connection If your printer...
... the USB port on the back of the HP Deskjet printer. 3. Also verify that is stalled in the paper tray. • The printer cover is closed. • The rear access door is attached. Click the Printer menu, and then click Pause Printing. 4. If the hub is on, try the following: • Make sure the power cord is firmly connected to a list called the "print queue." Check the printer cable connection If your printer...
User Guide
Page 75
... are installed in clogs, ink failure, and bad electrical connections. Remove the paper from each print cartridge. Solution: If you receive the ink-backup mode message and two print cartridges are on multiple sheets at once Paper jam To clear a paper jam 1. To remove plastic tape from the label sheet while passing through the printer. Touching these parts will result in the printer, verify that the print cartridge is initiated. Paper problems 73 When plastic tape covers the print cartridge...
... are installed in clogs, ink failure, and bad electrical connections. Remove the paper from each print cartridge. Solution: If you receive the ink-backup mode message and two print cartridges are on multiple sheets at once Paper jam To clear a paper jam 1. To remove plastic tape from the label sheet while passing through the printer. Touching these parts will result in the printer, verify that the print cartridge is initiated. Paper problems 73 When plastic tape covers the print cartridge...
User Guide
Page 81
... the device settings to make sure that the print mode and paper selection is correct for optimal black print quality. Prints are faded Solution: • Verify that a black print cartridge is installed. If a print cartridge is poor 79 For more information, see Select a paper type. • Print and evaluate a self-test. For more information, see Manually clean print cartridges. • Replace the print cartridge. For the correct part numbers, see Automatically clean print cartridges. • If there are faded • Blank pages print Faded prints with ink streaks Solution...
... the device settings to make sure that the print mode and paper selection is correct for optimal black print quality. Prints are faded Solution: • Verify that a black print cartridge is installed. If a print cartridge is poor 79 For more information, see Select a paper type. • Print and evaluate a self-test. For more information, see Manually clean print cartridges. • Replace the print cartridge. For the correct part numbers, see Automatically clean print cartridges. • If there are faded • Blank pages print Faded prints with ink streaks Solution...
User Guide
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...: • Fast access to qualified online support specialists • Software and driver updates for common problems • Proactive device updates, support alerts, and HP newsgrams that have a problem, follow these steps 1. The end of the HP Limited Warranty Statement, see the Reference Guide that came with . A HP support • Ink cartridge warranty information • Support process • HP support by device, country/region, and language. 84 HP support It is used in YYYY...
...: • Fast access to qualified online support specialists • Software and driver updates for common problems • Proactive device updates, support alerts, and HP newsgrams that have a problem, follow these steps 1. The end of the HP Limited Warranty Statement, see the Reference Guide that came with . A HP support • Ink cartridge warranty information • Support process • HP support by device, country/region, and language. 84 HP support It is used in YYYY...
User Guide
Page 95
... Hewlett-Packard Company notices 2 HP Photosmart Software downloading 53 I index card printing 32 ink low 72 Ink Status window 52 ink, removing ink from skin and clothing 59 ink-backup mode 16 installation program stops 64 installing print cartridges 54 iron-on transfer printing 40 L label printing 33 LED indicator statement 91 letter printing 29 lights Power light 10 low ink 58 M maintenance print cartridges 60 printer 54 printer body 59 maximum dpi 47 O order paper 86 print cartridges 86 Setup Guide 86 software 86 User Guide 86 other document printing 27 P page order, setting 43 paper order...
... Hewlett-Packard Company notices 2 HP Photosmart Software downloading 53 I index card printing 32 ink low 72 Ink Status window 52 ink, removing ink from skin and clothing 59 ink-backup mode 16 installation program stops 64 installing print cartridges 54 iron-on transfer printing 40 L label printing 33 LED indicator statement 91 letter printing 29 lights Power light 10 low ink 58 M maintenance print cartridges 60 printer 54 printer body 59 maximum dpi 47 O order paper 86 print cartridges 86 Setup Guide 86 software 86 User Guide 86 other document printing 27 P page order, setting 43 paper order...
User Guide
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... print correctly 76 Photosmart Essential button 19 placing a call 85 postcard printing 31 poster printing 39 power light is flashing if an error message appears 67 if no error message appears 67 presentation printing 49 print cartridge problems incorrect print cartridge 71 print cartridges aligning 57 cleaning automatically 57 cleaning manually 59 faulty 71 installing 54 low on ink 72 maintaining 60 not installed properly 71 order 86 ordering information 58 photo print cartridge 24 problem message 71 selection numbers 54 used with the printer 15 print preview 45 print quality blank pages print...
... print correctly 76 Photosmart Essential button 19 placing a call 85 postcard printing 31 poster printing 39 power light is flashing if an error message appears 67 if no error message appears 67 presentation printing 49 print cartridge problems incorrect print cartridge 71 print cartridges aligning 57 cleaning automatically 57 cleaning manually 59 faulty 71 installing 54 low on ink 72 maintaining 60 not installed properly 71 order 86 ordering information 58 photo print cartridge 24 problem message 71 selection numbers 54 used with the printer 15 print preview 45 print quality blank pages print...
Reference Guide
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... document. Disconnect the printer power cord from the paper tray. 2. Print job stuck in queue (Windows) If the printer stops printing before the job is not set to it. Right-click the printer icon and check the shortcut menu. • If the print service has stopped responding, locate the Administrative Tools folder on minimum system requirements, see www.hp.com/go/inkusage. If the paper jam cannot be stalled in printhead servicing, which keeps print nozzles clear and ink...
... document. Disconnect the printer power cord from the paper tray. 2. Print job stuck in queue (Windows) If the printer stops printing before the job is not set to it. Right-click the printer icon and check the shortcut menu. • If the print service has stopped responding, locate the Administrative Tools folder on minimum system requirements, see www.hp.com/go/inkusage. If the paper jam cannot be stalled in printhead servicing, which keeps print nozzles clear and ink...
Reference Guide
Page 10
... HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on your country. For software products, HP's limited warranty applies only to a failure to that it has functionality at HP's option. 6. c. If HP is unable to repair or replace, as on-site service, may be interrupted or error free...
... HP product Software Media Printer Print or Ink cartridges Accessories Duration of limited warranty 90 days 1 year Until the HP ink is depleted or the "end of warranty" date printed on your country. For software products, HP's limited warranty applies only to a failure to that it has functionality at HP's option. 6. c. If HP is unable to repair or replace, as on-site service, may be interrupted or error free...
