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... 51 Stop copying...52 7 Maintain the HP Fax 53 Clean the HP Fax 53 Print a self-test report 56 Work with print cartridges 56 8 Order supplies...63 Order paper, or other media 63 Order print cartridges 63 Order other supplies 63 9 Troubleshooting information 65 Setup troubleshooting 65 Operational troubleshooting 79 10 HP warranty and support 83 Warranty...83...
... 51 Stop copying...52 7 Maintain the HP Fax 53 Clean the HP Fax 53 Print a self-test report 56 Work with print cartridges 56 8 Order supplies...63 Order paper, or other media 63 Order print cartridges 63 Order other supplies 63 9 Troubleshooting information 65 Setup troubleshooting 65 Operational troubleshooting 79 10 HP warranty and support 83 Warranty...83...
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... the last section of the features on how to use the HP Fax, including troubleshooting tips and step-by-step instructions. Note To take full advantage of the Setup Guide, or see Troubleshooting information in the User Guide you can access a variety of information HP Photosmart 2600 series printer User Guide Setup Guide The Setup...
... the last section of the features on how to use the HP Fax, including troubleshooting tips and step-by-step instructions. Note To take full advantage of the Setup Guide, or see Troubleshooting information in the User Guide you can access a variety of information HP Photosmart 2600 series printer User Guide Setup Guide The Setup...
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...the most common issues associated with the HP Fax. Setup troubleshooting This section includes installation and configuration troubleshooting tips for some operational topics. Or, try plugging the HP Fax directly into a grounded power outlet, ...HP Fax. If you might have with hardware and fax setup. Hardware setup troubleshooting Use this guide or the HP website, call HP Support using a power strip, make sure the power strip is on Cause The HP Fax is not properly connected to a power supply. Troubleshooting 9 Troubleshooting information This chapter contains troubleshooting...
...the most common issues associated with the HP Fax. Setup troubleshooting This section includes installation and configuration troubleshooting tips for some operational topics. Or, try plugging the HP Fax directly into a grounded power outlet, ...HP Fax. If you might have with hardware and fax setup. Hardware setup troubleshooting Use this guide or the HP website, call HP Support using a power strip, make sure the power strip is on Cause The HP Fax is not properly connected to a power supply. Troubleshooting 9 Troubleshooting information This chapter contains troubleshooting...
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...minutes for technical support. I received a message on the display to attach the control panel faceplate Solution This might be a problem with the HP Fax. 66 HP Fax 1250 series If not, then there might mean the control panel faceplate is not attached, or it is working. Plug in an appliance that ... are no buttons trapped under the cover and that you press the On button too quickly. Unplug the HP Fax from the power outlet and contact HP. Press the On button once. Troubleshooting Chapter 9 ● Test the power outlet to make sure the switch is on. Ensure that there...
...minutes for technical support. I received a message on the display to attach the control panel faceplate Solution This might be a problem with the HP Fax. 66 HP Fax 1250 series If not, then there might mean the control panel faceplate is not attached, or it is working. Plug in an appliance that ... are no buttons trapped under the cover and that you press the On button too quickly. Unplug the HP Fax from the power outlet and contact HP. Press the On button once. Troubleshooting Chapter 9 ● Test the power outlet to make sure the switch is on. Ensure that there...
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... might cover the ink nozzles. Troubleshooting The display shows the wrong language Solution You can change the language settings at any time from the Setup Menu. To change the language settings at any time from the Setup Menu. The HP Fax remembers the alignment values for technical...are showing in the input tray (for information on the display Solution You might have selected the incorrect country/region when setting up the HP Fax. For more information, see Replace the print cartridges. I received a message on it or, certain recycled paper). Cause Protective tape ...
... might cover the ink nozzles. Troubleshooting The display shows the wrong language Solution You can change the language settings at any time from the Setup Menu. To change the language settings at any time from the Setup Menu. The HP Fax remembers the alignment values for technical...are showing in the input tray (for information on the display Solution You might have selected the incorrect country/region when setting up the HP Fax. For more information, see Replace the print cartridges. I received a message on it or, certain recycled paper). Cause Protective tape ...
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...information, check the report to check the status of Phone Cord with Fax" test failed ● The "Dial Tone Detection" test failed ● The "Fax Line Condition" test failed 68 HP Fax 1250 series Perform this section for technical support. For more information, see...material inside the device, including the print cartridge door. Fax setup troubleshooting This section contains fax setup troubleshooting information for information on Fax" test failed ● The "Using Correct Type of the HP Fax. If prompted, choose your fax setup. If you are fully inserted and locked in...
...information, check the report to check the status of Phone Cord with Fax" test failed ● The "Dial Tone Detection" test failed ● The "Fax Line Condition" test failed 68 HP Fax 1250 series Perform this section for technical support. For more information, see...material inside the device, including the print cartridge door. Fax setup troubleshooting This section contains fax setup troubleshooting information for information on Fax" test failed ● The "Using Correct Type of the HP Fax. If prompted, choose your fax setup. If you are fully inserted and locked in...
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.... ● Make sure you experience problems faxing, contact HP Support. If the test fails again, continue reviewing the troubleshooting information in this can send or receive a fax successfully, there might not be a problem. After you plug in the box with the HP Fax. Using the phone cord supplied in the ... for technical support. If you might not be able to the telephone wall jack. User Guide 69 Troubleshooting The "Fax Hardware Test" failed Solution ● Turn off the HP Fax by using the On button located on the control panel and then unplug the power cord from the ...
.... ● Make sure you experience problems faxing, contact HP Support. If the test fails again, continue reviewing the troubleshooting information in this can send or receive a fax successfully, there might not be a problem. After you plug in the box with the HP Fax. Using the phone cord supplied in the ... for technical support. If you might not be able to the telephone wall jack. User Guide 69 Troubleshooting The "Fax Hardware Test" failed Solution ● Turn off the HP Fax by using the On button located on the control panel and then unplug the power cord from the ...
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After you plug in the box with the HP Fax to connect to the telephone wall jack. Troubleshooting Chapter 9 After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. 3. Note If you use the supplied phone cord to connect from ...to make sure it passes and the HP Fax is a two-cord connector that came with the HP Fax to connect to the "1LINE" port 2. The "Phone Cord Connected to send or receive faxes. After you will not be 70 HP Fax 1250 series The "Using Correct Type of the HP Fax 1 Telephone wall jack 2 Use ...
After you plug in the box with the HP Fax to connect to the telephone wall jack. Troubleshooting Chapter 9 After you resolve any problems found, run the fax test again to make sure it passes and the HP Fax is ready for faxing. 3. Note If you use the supplied phone cord to connect from ...to make sure it passes and the HP Fax is a two-cord connector that came with the HP Fax to connect to the "1LINE" port 2. The "Phone Cord Connected to send or receive faxes. After you will not be 70 HP Fax 1250 series The "Using Correct Type of the HP Fax 1 Telephone wall jack 2 Use ...
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... ● Other equipment, which piece of equipment is causing a problem, disconnect everything from the telephone wall jack to the HP Fax, you might be able to send or receive faxes. try adding them check the line. ● Make sure you have them back one at a time and rerunning the ... not be causing the test to fail. LINE" port If the supplied phone cord is a two-cord connector that came with the HP Fax, run the test again. Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in the phone cord that plugs into a telephone wall jack.) Try removing the...
... ● Other equipment, which piece of equipment is causing a problem, disconnect everything from the telephone wall jack to the HP Fax, you might be able to send or receive faxes. try adding them check the line. ● Make sure you have them back one at a time and rerunning the ... not be causing the test to fail. LINE" port If the supplied phone cord is a two-cord connector that came with the HP Fax, run the test again. Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in the phone cord that plugs into a telephone wall jack.) Try removing the...
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...supplied in the phone cord that came with the HP Fax. If the Fax Line Condition Test passes without the other equipment is causing a problem, disconnect everything from the telephone wall jack to the HP Fax, you will not cause a problem sending or receiving faxes. Troubleshooting Chapter 9 end to your telephone wall jack, ...; Make sure you use the supplied phone cord to connect from the phone line, and then run the fax test again to an analog phone line and try 72 HP Fax 1250 series If the country/region setting is not set up for digital phones. If you might be able to...
...supplied in the phone cord that came with the HP Fax. If the Fax Line Condition Test passes without the other equipment is causing a problem, disconnect everything from the telephone wall jack to the HP Fax, you will not cause a problem sending or receiving faxes. Troubleshooting Chapter 9 end to your telephone wall jack, ...; Make sure you use the supplied phone cord to connect from the phone line, and then run the fax test again to an analog phone line and try 72 HP Fax 1250 series If the country/region setting is not set up for digital phones. If you might be able to...
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...the splitter and connecting the HP Fax directly to the telephone wall jack. ● Make sure you experience problems faxing, contact your telephone wall jack, as shown below. Make sure the power cord is a two-cord connector that came with the HP Fax. Troubleshooting adding them check the phone... line. If the Fax Line Condition Test fails without the other...
...the splitter and connecting the HP Fax directly to the telephone wall jack. ● Make sure you experience problems faxing, contact your telephone wall jack, as shown below. Make sure the power cord is a two-cord connector that came with the HP Fax. Troubleshooting adding them check the phone... line. If the Fax Line Condition Test fails without the other...
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...other noise. If you do not hear a dial tone, call your local telephone company for a dial tone. Phone lines with poor sound 74 HP Fax 1250 series If the DSL modem is not long enough. ● Try connecting a working phone and phone cord to the telephone wall jack that ...dial tone. Phone lines with poor sound quality (noise) can extend it might be noisy. For information, see the onscreen Help. Chapter 9 Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in use the HP Fax for faxing if an extension phone is an error, the HP Fax will not be able to...
...other noise. If you do not hear a dial tone, call your local telephone company for a dial tone. Phone lines with poor sound 74 HP Fax 1250 series If the DSL modem is not long enough. ● Try connecting a working phone and phone cord to the telephone wall jack that ...dial tone. Phone lines with poor sound quality (noise) can extend it might be noisy. For information, see the onscreen Help. Chapter 9 Troubleshooting 1 Telephone wall jack 2 Use the phone cord supplied in use the HP Fax for faxing if an extension phone is an error, the HP Fax will not be able to...
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Troubleshooting quality (noise) can cause faxing problems. You can cause faxing problems. (A splitter is having problems sending a manual fax Solution ● Make sure the telephone you use the keypad on the HP Fax, as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the future. LINE" port 3 ...panel of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the HP Fax. Note You might notice static on and listen to the "1- For information on turning your DSL modem off, contact your...
Troubleshooting quality (noise) can cause faxing problems. You can cause faxing problems. (A splitter is having problems sending a manual fax Solution ● Make sure the telephone you use the keypad on the HP Fax, as shown below. 1 Telephone wall jack 2 Use the phone cord supplied in the future. LINE" port 3 ...panel of the phone line by plugging a phone into a telephone wall jack.) Try removing the splitter and connecting the HP Fax directly to the HP Fax. Note You might notice static on and listen to the "1- For information on turning your DSL modem off, contact your...
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...after your modem is set to receive faxes automatically. Troubleshooting Chapter 9 The HP Fax cannot receive faxes, but can send faxes Solution ● If you are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP Fax from receiving fax calls. ● If you have an...Set the number of rings before answering. - Disconnect the answering machine and then try connecting the answering machine directly to the HP Fax as described in person to receive a fax again. 76 HP Fax 1250 series otherwise, the HP Fax will need to receive...
...after your modem is set to receive faxes automatically. Troubleshooting Chapter 9 The HP Fax cannot receive faxes, but can send faxes Solution ● If you are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP Fax from receiving fax calls. ● If you have an...Set the number of rings before answering. - Disconnect the answering machine and then try connecting the answering machine directly to the HP Fax as described in person to receive a fax again. 76 HP Fax 1250 series otherwise, the HP Fax will need to receive...
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... number, insert a pause following the access number. If you identify which equipment is causing problems; The HP Fax cannot send faxes, but can cause problems during fax reception. This enables you dial. If your dialing and respond to the phone line as follows: 9-555...them back one or more information, see Send a fax using monitor dialing. For more information, see Change the answer ring pattern for your fax phone number (using a distinctive ring service through your outgoing message. Troubleshooting Note Some digital answering machines might not retain the ...
... number, insert a pause following the access number. If you identify which equipment is causing problems; The HP Fax cannot send faxes, but can cause problems during fax reception. This enables you dial. If your dialing and respond to the phone line as follows: 9-555...them back one or more information, see Send a fax using monitor dialing. For more information, see Change the answer ring pattern for your fax phone number (using a distinctive ring service through your outgoing message. Troubleshooting Note Some digital answering machines might not retain the ...
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... to extend the length. Tip If the HP Fax came with the HP Fax, connect one end to the coupler, then connect the other end to the telephone wall jack, as shown below. 78 HP Fax 1250 series Troubleshooting Chapter 9 Fax tones are set to receive faxes automatically and that the Rings to answer for... the answering machine. The phone cord that came with my HP Fax is not long enough Solution If the phone cord that...
... to extend the length. Tip If the HP Fax came with the HP Fax, connect one end to the coupler, then connect the other end to the telephone wall jack, as shown below. 78 HP Fax 1250 series Troubleshooting Chapter 9 Fax tones are set to receive faxes automatically and that the Rings to answer for... the answering machine. The phone cord that came with my HP Fax is not long enough Solution If the phone cord that...
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... section contains information on the left side of recommended papers go to the document feeder tray while the HP Fax is too thick or too thin for the HP Fax. Paper troubleshooting To help from the rear door. The document feeder tray holds a maximum of 20 sheets of plain paper. ● Using... paper that are recommended for the HP Fax. ● Trying to add paper to www.hp.com/support. Press in the automatic ...
... section contains information on the left side of recommended papers go to the document feeder tray while the HP Fax is too thick or too thin for the HP Fax. Paper troubleshooting To help from the rear door. The document feeder tray holds a maximum of 20 sheets of plain paper. ● Using... paper that are recommended for the HP Fax. ● Trying to add paper to www.hp.com/support. Press in the automatic ...
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...remaining inside the device. Gently push the door forward until it from the HP Fax, more paper jams are likely to occur. 3. Gently pull the paper... the rollers. Chapter 9 Caution Trying to clear a paper jam from the HP Fax, more paper jams are likely to occur. 3. Caution If the paper tears...the current job. If you are removing it snaps into place. 4. Troubleshooting 2. Lift the cover of the rollers. If you are removing it... the rollers, check the rollers and wheels for torn pieces of the HP Fax can damage the print mechanism. Gently pull the paper out of the ...
...remaining inside the device. Gently push the door forward until it from the HP Fax, more paper jams are likely to occur. 3. Gently pull the paper... the rollers. Chapter 9 Caution Trying to clear a paper jam from the HP Fax, more paper jams are likely to occur. 3. Caution If the paper tears...the current job. If you are removing it snaps into place. 4. Troubleshooting 2. Lift the cover of the rollers. If you are removing it... the rollers, check the rollers and wheels for torn pieces of the HP Fax can damage the print mechanism. Gently pull the paper out of the ...
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... does not come off the rollers or separator pad. Close the cover of the print cartridges. 7. To troubleshoot print cartridges 1. This report provides useful information about your print cartridges, including status information. 5. Do not touch... the ink nozzles or the copper-colored contacts. Make sure the plastic tape has been removed. Troubleshooting Chapter 9 4. Use the damp cloth to the coppercolored contacts or ink nozzles. Remove the black print cartridge ... ● Clean the print cartridges ● Clean the print cartridge contacts 82 HP Fax 1250 series
... does not come off the rollers or separator pad. Close the cover of the print cartridges. 7. To troubleshoot print cartridges 1. This report provides useful information about your print cartridges, including status information. 5. Do not touch... the ink nozzles or the copper-colored contacts. Make sure the plastic tape has been removed. Troubleshooting Chapter 9 4. Use the damp cloth to the coppercolored contacts or ink nozzles. Remove the black print cartridge ... ● Clean the print cartridges ● Clean the print cartridge contacts 82 HP Fax 1250 series
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...HP Fax for an additional fee) a warranty upgrade option that extends or enhances your standard product warranty. If you are available only in many countries/ regions worldwide. Warranty upgrades Depending on product purchase date and must first contact an HP service office or an HP Customer Support Center for basic troubleshooting.... If prompted, choose your country/region, HP might include priority phone support, return service, or next business...
...HP Fax for an additional fee) a warranty upgrade option that extends or enhances your standard product warranty. If you are available only in many countries/ regions worldwide. Warranty upgrades Depending on product purchase date and must first contact an HP service office or an HP Customer Support Center for basic troubleshooting.... If prompted, choose your country/region, HP might include priority phone support, return service, or next business...