User Manual
Page 1
power button 2. microphone connector 5. USB 2.0 connectors (2) 9. hard-drive activity light 10. Mini-Tower - Front And Back View Figure 1. diagnostic lights (4) 6. power-supply diagnostic button 12. optical drive 7. power-supply diagnostic light 11. optical drive bay 3. optical drive eject button 8. Dell Optiplex 390 Setup And Features Information About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death...
power button 2. microphone connector 5. USB 2.0 connectors (2) 9. hard-drive activity light 10. Mini-Tower - Front And Back View Figure 1. diagnostic lights (4) 6. power-supply diagnostic button 12. optical drive 7. power-supply diagnostic light 11. optical drive bay 3. optical drive eject button 8. Dell Optiplex 390 Setup And Features Information About Warnings WARNING: A WARNING indicates a potential for property damage, personal injury, or death...
User Manual
Page 2
security cable slot 16. padlock ring 10. security cable slot 11. power cable connector 12. power button 4. headphone connector 7. back panel connectors 14. optical drive 2. USB 2.0 connectors (2) 5. microphone connector 6. expansion card slots (4) 14. Front And Back View Of Desktop 1. optical drive eject button 3. power-supply diagnostic button 2 back panel connectors 13. padlock ring Figure 2. 13. Front And Back View 15. diagnostic lights (4) 9. power-supply diagnostic light 15. expansion card slots (4) Desktop - hard-drive activity light 8.
security cable slot 16. padlock ring 10. security cable slot 11. power cable connector 12. power button 4. headphone connector 7. back panel connectors 14. optical drive 2. USB 2.0 connectors (2) 5. microphone connector 6. expansion card slots (4) 14. Front And Back View Of Desktop 1. optical drive eject button 3. power-supply diagnostic button 2 back panel connectors 13. padlock ring Figure 2. 13. Front And Back View 15. diagnostic lights (4) 9. power-supply diagnostic light 15. expansion card slots (4) Desktop - hard-drive activity light 8.
User Manual
Page 4
USB 2.0 connectors (2) 5. headphone connector 7. diagnostic lights (4) 8. hard-drive activity light 9. power cable connector 12. power-supply diagnostic button 13. power-supply diagnostic light 14. expansion card slots (2) 4 Small Form Factor - security cable slot 11. Front And Back View Figure 4. back panel connectors 15. optical drive 2. optical drive eject button 3. microphone connector 6. padlock ring 10. Front And Back View Of Small Form Factor 1. power button 4.
USB 2.0 connectors (2) 5. headphone connector 7. diagnostic lights (4) 8. hard-drive activity light 9. power cable connector 12. power-supply diagnostic button 13. power-supply diagnostic light 14. expansion card slots (2) 4 Small Form Factor - security cable slot 11. Front And Back View Figure 4. back panel connectors 15. optical drive 2. optical drive eject button 3. microphone connector 6. padlock ring 10. Front And Back View Of Small Form Factor 1. power button 4.
User Manual
Page 8
...power cable must be connected during this test. 8 If the LED does not light up, the power supply may be connected to the hard drive. AC power must be defective. blinking blue light indicates sleep state of the computer) and the electrical outlet. Diagnostic lights Four lights located ...drive bays Mini-Tower two two Desktop one one Small Form Factor one (slimline) one Control Lights And Diagnostic Lights Front of computer: Power supply light Green light - Blinking blue light indicates that the computer is reading data from or writing data to the power connector (at support.dell....
...power cable must be connected during this test. 8 If the LED does not light up, the power supply may be connected to the hard drive. AC power must be defective. blinking blue light indicates sleep state of the computer) and the electrical outlet. Diagnostic lights Four lights located ...drive bays Mini-Tower two two Desktop one one Small Form Factor one (slimline) one Control Lights And Diagnostic Lights Front of computer: Power supply light Green light - Blinking blue light indicates that the computer is reading data from or writing data to the power connector (at support.dell....
Technical Guide
Page 2
...Computer (DT) View Small Form Factor Computer (SFF) View MARKETING SYSTEM CONFIGURATIONS Operating System, Chipset Processor Memory Hard Drives, Removable Storage, System Expansion Slots Graphics/Video Controller, External Ports/Connectors Communications-Network Adapter (NIC), Wireless Audio... Dimensions (Physical) System Expansion Slots System Level Environmental and Operating Conditions Power Audio Communications Graphics/Video Controller Hard Drives Optical Drive Media Card Reader BIOS Defaults Chassis Enclosure and Ventilation Requirements Acoustic Noise Emission Information 3-4 5-6 7-8 9 ...
...Computer (DT) View Small Form Factor Computer (SFF) View MARKETING SYSTEM CONFIGURATIONS Operating System, Chipset Processor Memory Hard Drives, Removable Storage, System Expansion Slots Graphics/Video Controller, External Ports/Connectors Communications-Network Adapter (NIC), Wireless Audio... Dimensions (Physical) System Expansion Slots System Level Environmental and Operating Conditions Power Audio Communications Graphics/Video Controller Hard Drives Optical Drive Media Card Reader BIOS Defaults Chassis Enclosure and Ventilation Requirements Acoustic Noise Emission Information 3-4 5-6 7-8 9 ...
Technical Guide
Page 12
... EXPANSION SLOTS NOTE: See Detailed Engineering Specifications for maximum card dimensions. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES MT Bays: 5.25-inch Optical Bay Supported (External) 2 Optical Drives Supported (maximum) 2 Hard Drive Bay Supported (Internal) 2 Hard Drives Supported 3.5"(maximum) 2 Interface: SATA 2.0 4 SATA 3.0 (chipset does not support) 3.5" Hard Drives: 1TB1 SATA 7200 RPM HDD X 500GB1 SATA 7200 RPM HDD X 320GB1...
... EXPANSION SLOTS NOTE: See Detailed Engineering Specifications for maximum card dimensions. DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES MT Bays: 5.25-inch Optical Bay Supported (External) 2 Optical Drives Supported (maximum) 2 Hard Drive Bay Supported (Internal) 2 Hard Drives Supported 3.5"(maximum) 2 Interface: SATA 2.0 4 SATA 3.0 (chipset does not support) 3.5" Hard Drives: 1TB1 SATA 7200 RPM HDD X 500GB1 SATA 7200 RPM HDD X 320GB1...
Technical Guide
Page 16
... longer than standard Half-Length Card but cannot be a Full-Length Card. 16 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL DETAILED ENGINEERING SPECIFICATIONS SYSTEM DIMENSIONS (PHYSICAL) NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary based on PC configuration. A typical configuration includes: integrated graphics, one hard drive, one optical...
... longer than standard Half-Length Card but cannot be a Full-Length Card. 16 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL DETAILED ENGINEERING SPECIFICATIONS SYSTEM DIMENSIONS (PHYSICAL) NOTE: System Weight and Shipping Weight is based on a typical configuration and may vary based on PC configuration. A typical configuration includes: integrated graphics, one hard drive, one optical...
Technical Guide
Page 27
actual capacity varies with preloaded material and operating environment and will be less. 27 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 3.5" 1TB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
actual capacity varies with preloaded material and operating environment and will be less. 27 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 3.5" 1TB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
Technical Guide
Page 28
actual capacity varies with preloaded material and operating environment and will be less. 28 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 500GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
actual capacity varies with preloaded material and operating environment and will be less. 28 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 500GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
Technical Guide
Page 29
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 320GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ; actual capacity varies with preloaded material and operating environment and will be less. 29
DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 320GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ; actual capacity varies with preloaded material and operating environment and will be less. 29
Technical Guide
Page 30
actual capacity varies with preloaded material and operating environment and will be less. 30 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 250GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
actual capacity varies with preloaded material and operating environment and will be less. 30 DELL™ OPTIPLEX™ 390 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.) 3.5" 250GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical ...% to 80% non-condensing 290C -50 ft to 10000 ft -400C to 650C 10% to 90% non-condensing 380C -50 ft to 35000 ft 1 For hard drives, GB means 1 billion bytes ;
Owners Manual
Page 3
... Removing the Front Bezel 13 Installing The Front Bezel 14 4 Expansion Card Tab 15 Removing the Expansion Card 15 Installing The Expansion Card 16 5 Optical Drive 17 Removing the Optical Drive 17 Installing The Optical Drive 18 6 Hard Drive 19 Removing the Hard Drive 19 Installing The Hard Drive 20 7 Memory...21 Removing the Memory...21
... Removing the Front Bezel 13 Installing The Front Bezel 14 4 Expansion Card Tab 15 Removing the Expansion Card 15 Installing The Expansion Card 16 5 Optical Drive 17 Removing the Optical Drive 17 Installing The Optical Drive 18 6 Hard Drive 19 Removing the Hard Drive 19 Installing The Hard Drive 20 7 Memory...21 Removing the Memory...21
Owners Manual
Page 19
Hard Drive 6 Removing the Hard Drive 1. Remove the hard drive from the drive cage. 5. Press the retention clips inwards and slide the hard-drive bracket from the chassis. 4. Release the screws that secure the 2.5 inch hard drive to the top of the hard-drive bracket. 19 Remove the cover. 3. Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket. 6. Follow the procedures in Before Working Inside Your Computer. 2.
Hard Drive 6 Removing the Hard Drive 1. Remove the hard drive from the drive cage. 5. Press the retention clips inwards and slide the hard-drive bracket from the chassis. 4. Release the screws that secure the 2.5 inch hard drive to the top of the hard-drive bracket. 19 Remove the cover. 3. Flex the hard-drive bracket and then remove the single 3.5 inch hard drive or two 2.5 inch hard drives from the bracket. 6. Follow the procedures in Before Working Inside Your Computer. 2.
Owners Manual
Page 20
Installing The Hard Drive 1. Follow the procedures in After Working Inside Your Computer. 20 Press the retention clips inwards and slide the hard-drive bracket into the bracket. 3. Flex the hard-drive bracket and then insert the single hard drive or two hard drives into the drive cage. 4. Install the cover. 5. 7. Tighten the screws to secures the two hard drives to the underside of the hard-drive bracket. Release the screws that secure the 2.5 inch hard drive to the hard drive bracket. 2.
Installing The Hard Drive 1. Follow the procedures in After Working Inside Your Computer. 20 Press the retention clips inwards and slide the hard-drive bracket into the bracket. 3. Flex the hard-drive bracket and then insert the single hard drive or two hard drives into the drive cage. 4. Install the cover. 5. 7. Tighten the screws to secures the two hard drives to the underside of the hard-drive bracket. Release the screws that secure the 2.5 inch hard drive to the hard drive bracket. 2.
Owners Manual
Page 50
Remove the data cable and power cable from the computer. 50 7. Remove the drive cage from the back of the hard drive. 8.
Remove the data cable and power cable from the computer. 50 7. Remove the drive cage from the back of the hard drive. 8.
Owners Manual
Page 51
...toward the front of the hard drive. 3. Follow the procedures in the chassis. 4. Flip over the drive cage and insert it into the locked position. 5. Install the front bezel. 7. Connect the data cable and power cable to the cable connectors on the hard drive. 2. The drive cage tabs are secured by... the slots in After Working Inside Your Computer. 51 Installing The Drive Cage 1. Place the drive cage on the edge of the computer to allow access to the back ...
...toward the front of the hard drive. 3. Follow the procedures in the chassis. 4. Flip over the drive cage and insert it into the locked position. 5. Install the front bezel. 7. Connect the data cable and power cable to the cable connectors on the hard drive. 2. The drive cage tabs are secured by... the slots in After Working Inside Your Computer. 51 Installing The Drive Cage 1. Place the drive cage on the edge of the computer to allow access to the back ...
Owners Manual
Page 55
... Setup by pressing Press to enter System Setup and make changes to the user-definable settings. The boot menu includes two diagnostic options, IDE Drive Diagnostics (90/90 Hard Drive Diagnostics) and Boot to disable either or both of the keystroke prompts under the System Security / Post Hotkeys submenu. 55 NOTE: The BIOS... a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard drive). The keystroke is not "hidden". • Diagnostics options -
... Setup by pressing Press to enter System Setup and make changes to the user-definable settings. The boot menu includes two diagnostic options, IDE Drive Diagnostics (90/90 Hard Drive Diagnostics) and Boot to disable either or both of the keystroke prompts under the System Security / Post Hotkeys submenu. 55 NOTE: The BIOS... a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard drive). The keystroke is not "hidden". • Diagnostics options -
Owners Manual
Page 59
...Ports • Rear Quad USB Ports Miscellaneous Devices Allows you to system setup program. Displays the current status of the integrated hard drive controller. • Disabled = The SATA controllers are hidden • ATA = SATA is not set restricted access to set ...8226; SATA-2 • SATA-3 Smart Reporting USB Configuration This field controls whether hard drive errors for ATA mode Drives Allows you to be assigned and verified. This option is configured for integrated drives are reported during system startup. System Configuration • COM4 NOTE: The operating ...
...Ports • Rear Quad USB Ports Miscellaneous Devices Allows you to system setup program. Displays the current status of the integrated hard drive controller. • Disabled = The SATA controllers are hidden • ATA = SATA is not set restricted access to set ...8226; SATA-2 • SATA-3 Smart Reporting USB Configuration This field controls whether hard drive errors for ATA mode Drives Allows you to be assigned and verified. This option is configured for integrated drives are reported during system startup. System Configuration • COM4 NOTE: The operating ...
Owners Manual
Page 72
... A possible USB failure has occurred. Troubleshooting Steps Re-install all USB devices and check all power and data cables. Problem Description Troubleshooting Steps LED A possible hard drive failure has occurred. Troubleshooting Steps • If two or more memory modules are detected. LED Power Button Problem Description No memory modules are installed, remove...
... A possible USB failure has occurred. Troubleshooting Steps Re-install all USB devices and check all power and data cables. Problem Description Troubleshooting Steps LED A possible hard drive failure has occurred. Troubleshooting Steps • If two or more memory modules are detected. LED Power Button Problem Description No memory modules are installed, remove...
Owners Manual
Page 74
... Ensure that all internal and external peripherals, and restart the computer. Troubleshooting Steps • Clear CMOS. • Disconnect all hard drives and optical drive cables are properly connected to the system board. • If there is an error message on the screen identifying a problem with ...a device ( hard drive), check the device to make sure it is functioning properly. • If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is plugged into a...
... Ensure that all internal and external peripherals, and restart the computer. Troubleshooting Steps • Clear CMOS. • Disconnect all hard drives and optical drive cables are properly connected to the system board. • If there is an error message on the screen identifying a problem with ...a device ( hard drive), check the device to make sure it is functioning properly. • If the operating system is attempting to boot from a device (optical drive), check system setup to ensure the boot sequence is plugged into a...
