Users Manual - English
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...11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The MFC will cancel the job and eject the page that Check the other fax machine's polling setup. Calls must call the country where you need additional help, the Brother Solutions Center offers latest FAQs and ...maintenance Troubleshooting IMPORTANT For technical help, you must be made from your phone line. If this happens, your MFC identifies the problem and displays an error message. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a communication error. is not in Polled Waiting mode...
...11 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE The MFC will cancel the job and eject the page that Check the other fax machine's polling setup. Calls must call the country where you need additional help, the Brother Solutions Center offers latest FAQs and ...maintenance Troubleshooting IMPORTANT For technical help, you must be made from your phone line. If this happens, your MFC identifies the problem and displays an error message. ERROR MESSAGES ERROR MESSAGE CAUSE ACTION Comm.Error Poor phone line quality caused a communication error. is not in Polled Waiting mode...
Users Manual - English
Page 121
... is too cold. DR Mode in the MFC. If the error remains, check the media drive by inserting another mode. If the sending machine has the ability to convert it , the color fax will be received into memory as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 The document... MFC to warm up. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is set to Distinctive Ring mode. You can not change the Receive Mode from ADF See Using the automatic document feeder was longer than about 35.4 (ADF) (Not available for MFC-210C...
... is too cold. DR Mode in the MFC. If the error remains, check the media drive by inserting another mode. If the sending machine has the ability to convert it , the color fax will be received into memory as a black and white fax. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2 The document... MFC to warm up. Ink Empty One or more of the ink cartridges are running out of the ink cartridges is set to Distinctive Ring mode. You can not change the Receive Mode from ADF See Using the automatic document feeder was longer than about 35.4 (ADF) (Not available for MFC-210C...
Users Manual - English
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...ROUTINE MAINTENANCE 11 - 4 To transfer all faxes in the MFC's memory, press 2. 4. Then, disconnect the MFC from the power source for several minutes (which faxes will not lose any foreign obstacles from your MFC's...-OR- The MFC has a mechanical problem. -OR- A foreign obstacle, such as a clip or ripped paper, is in memory 1. For MFC-420CN, you cannot enter fax transfer mode. 3. After faxes...Set. If faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it . Please see Using Brother PC-FAX software on page 5-1 in ...
...ROUTINE MAINTENANCE 11 - 4 To transfer all faxes in the MFC's memory, press 2. 4. Then, disconnect the MFC from the power source for several minutes (which faxes will not lose any foreign obstacles from your MFC's...-OR- The MFC has a mechanical problem. -OR- A foreign obstacle, such as a clip or ripped paper, is in memory 1. For MFC-420CN, you cannot enter fax transfer mode. 3. After faxes...Set. If faxes are transferred, disconnect the MFC from the power source for several minutes and then reconnect it . Please see Using Brother PC-FAX software on page 5-1 in ...
Users Manual - English
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...brother.com. White horizontal lines appear in and On/Off key turned On. SUGGESTIONS Check the interface cable connection on the package. Check the MFC is loaded properly in the printer driver 'Basic' tab to load paper, envelopes and post cards on page 1-14.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE One... recommended types of paper. (See About paper on page 1-9.) If horizontal bands appear when using plain paper, use the 'Enhanced Normal Printing' mode to see if the LCD is showing an error message. (See Error messages on page 11-1.) Check the print quality. (See Checking the ...
...brother.com. White horizontal lines appear in and On/Off key turned On. SUGGESTIONS Check the interface cable connection on the package. Check the MFC is loaded properly in the printer driver 'Basic' tab to load paper, envelopes and post cards on page 1-14.) 11 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE One... recommended types of paper. (See About paper on page 1-9.) If horizontal bands appear when using plain paper, use the 'Enhanced Normal Printing' mode to see if the LCD is showing an error message. (See Error messages on page 11-1.) Check the print quality. (See Checking the ...
Users Manual - English
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Print the Transmission Verification Report and check for an error. (See Printing reports on page 11-22.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Make a copy to check the line. If there is no answer, check the telephone line cord connection and make sure all telephone connections ... If there is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on page 11-24.) For MFC-420CN, check that the Fax mode on page 3-1.) key is still no ringing when you frequently encounter interference on the phone line,...
Print the Transmission Verification Report and check for an error. (See Printing reports on page 11-22.) 11 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE Make a copy to check the line. If there is no answer, check the telephone line cord connection and make sure all telephone connections ... If there is illuminated. (See How to enter Fax Ask the other person to send the color fax again. (See Replacing the ink cartridges on page 11-24.) For MFC-420CN, check that the Fax mode on page 3-1.) key is still no ringing when you frequently encounter interference on the phone line,...
Users Manual - English
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...is crucial to all devices that the Copy on page 8-1.) key is common to your MFC, it back on page 4-4.) Transferring a Fax Call to the MFC. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 If you restart your MFC answers, hang up immediately. For example: If you may create a problem sending or... to the telephone system industry and is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Make sure the Brother TWAIN/WIA driver is more sensitive to your MFC is set to Off. (See Easy Receive on , double-click ...
...is crucial to all devices that the Copy on page 8-1.) key is common to your MFC, it back on page 4-4.) Transferring a Fax Call to the MFC. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 12 If you restart your MFC answers, hang up immediately. For example: If you may create a problem sending or... to the telephone system industry and is illuminated. (See Enter Copy mode Vertical streaks appear in the File menu and select the Brother TWAIN/WIA driver. Make sure the Brother TWAIN/WIA driver is more sensitive to your MFC is set to Off. (See Easy Receive on , double-click ...
Users Manual - English
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...9632; Normal sets the modem speed at 14400 bps. (Default) 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE e)If all of the above do the following: 1. If possible, try again. Disconnect the USB ...Install the Windows® 2000 update. b)Take out the media card and put it back in Ready mode. Compatibility If you are good. Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the...select Basic (or Miscellaneous 1.Compatibility Normal). If the connections are printed. Network Difficulties (MFC-420CN only) I cannot print over the Network Make sure that the cabling and network ...
...9632; Normal sets the modem speed at 14400 bps. (Default) 11 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE e)If all of the above do the following: 1. If possible, try again. Disconnect the USB ...Install the Windows® 2000 update. b)Take out the media card and put it back in Ready mode. Compatibility If you are good. Press Menu/Set. 3 Press Stop/Exit. ■ Basic reduces the...select Basic (or Miscellaneous 1.Compatibility Normal). If the connections are printed. Network Difficulties (MFC-420CN only) I cannot print over the Network Make sure that the cabling and network ...
Users Manual - English
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...times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. The MFC will go back to select Black, Color or All. When cleaning is finished, the MFC will clean the print head. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 14 Cleaning too often uses ink .... 1 Press Ink. 2 Press ▲ or ▼ to improve print quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. Press Menu/Set. You can start the cleaning process manually if needed. Caution Do NOT touch the print head...
...times and the print has not improved, call Brother Customer Service (see Brother numbers on your printed pages. The MFC will go back to select Black, Color or All. When cleaning is finished, the MFC will clean the print head. TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 14 Cleaning too often uses ink .... 1 Press Ink. 2 Press ▲ or ▼ to improve print quality Cleaning the print head To ensure good print quality, the MFC will regularly clean the print head. Press Menu/Set. You can start the cleaning process manually if needed. Caution Do NOT touch the print head...