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Insignia NS-UZ17WH0 Support Question

Insignia NS-UZ17WH0 Support Question

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Question posted by garythesloth on February 3rd, 2024

Voltage To Fan

I replaced the fan. The voltage going to the fan is only 6v, but it should be 12v. What could cause this? And where can I find a service manual or schematic diagram for it. It's for an insignia upright freezer model ns uz17who

Current Answers

Answer #1: Posted by SonuKumar on February 5th, 2024 9:06 PM
SonuKumar

Member since:
May 9th, 2021

Points: 16,604,600
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There are several potential reasons why the voltage going to the fan in your Insignia NS-UZ17WH0 freezer is only 6v instead of the expected 12v. Here are some possibilities:

1. Faulty wiring: Check if there are any loose connections, damaged wires, or corrosion in the wiring harness leading to the fan.

2. Faulty control board: The control board might be malfunctioning and not sending the correct voltage to the fan.

3. Faulty transformer: If the freezer uses a transformer to step down the voltage for the fan, it could be malfunctioning and not providing enough power.

4. Faulty fan: In rare cases, the fan itself could be faulty and not operating correctly at lower voltages.

Finding a service manual or schematic diagram:

Unfortunately, Insignia doesn't offer service manuals or schematic diagrams publicly for their appliances. However, there are a few alternative resources you can try:

  • Search online: Check websites like ManualsLib, ManualsPlus, or AppliancePartsPros. They might have user manuals or parts diagrams for your specific model.
  • Contact Insignia support: You can contact Insignia customer support directly and inquire about obtaining a service manual or schematic diagram. They might be able to provide you with one or direct you to authorized service providers who might have access to these resources.
  • Search for repair forums: Online forums dedicated to appliance repair might have user-uploaded service manuals or schematics for various models. Be cautious though, as the information might not be verified or specific to your exact model.

Troubleshooting tips:

  • Before troubleshooting any electrical components, ensure the freezer is unplugged and power is off.
  • Use a multimeter to measure the voltage at different points in the circuit to identify where the voltage drop is occurring.
  • If you're not comfortable troubleshooting electrical components yourself, it's highly recommended to seek help from a qualified appliance repair technician. They can diagnose the issue and perform any necessary repairs safely and effectively.

Remember, tampering with electrical components can be dangerous if not done properly. If you're not confident in your ability to diagnose and fix the issue yourself, it's best to consult a professional to avoid further damage or safety hazards


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Insignia NS-UZ17WH0 Manual Pages

Quick Setup Guide - Page 1

Upright Convertible Freezer/Refrigerator NS-UZ17WH0/ NS-UZ17SS0/NS-UZ17SS0-C/ NS-UZ21WH0/NS-UZ21WH0-C PACKAGE CONTENTS • 17 or 21 Cu. Go to quickly freeze foods. Next to Features, click Support & Downloads, then next to the new mode. Direct sunlight may affect the acrylic coating and heat sources may also prevent the freezer from upright. Installing the door handle 1 Unplug the freezer...
Quick Setup Guide - Page 2

...freezer may not easily climb inside Grounding requirement This freezer must be grounded. Improper use this appliance to whether the freezer is for replacement...INSIGNIA: For customer service, call 1-877-467-4289 (U.S. V3 ENGLISH 19-0730 FEATURES Interior (NS-UZ17WH0/NS-UZ17SS0/NS-UZ17SS0-C/NS-UZ21WH0/NS...the available AC power matches the voltage requirements of with wet hands....
User Guide - Page 1

Ft. USER GUIDE 17 or 21 Cu. Upright Convertible Freezer/Refrigerator NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Before using your new product, please read these instructions to prevent any damage.
User Guide - Page 2

Your NS-UZ17WH0, NS-UZ17SS0, NS-UZ17SS0-C, NS-UZ21WH0, or NS-UZ21WH0-C represents the state of a high-quality Insignia product. Contents Introduction 2 Important Safety Instructions 3 Grounding requirement 5 Features 6 Package contents 6 Interior 6 Touch pad controls 7 Setting up your freezer 7 Before using your freezer 7 Finding a suitable location 7 Leveling your freezer 8 Providing ...
User Guide - Page 3

... stoves, or other apparatus that dangerous voltage constituting a risk of electric shock is present within your outlet, consult an electrician for replacement of this appliance. 13 Unplug this ...available AC power matches the voltage requirements of the polarized or grounding-type plug. 17 or 21 Cu. Ft. Upright Convertible Freezer/Refrigerator Important Safety Instructions CAUTION ...
User Guide - Page 4

... the appliance. 23 If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons in order to avoid a hazard. 24..., or using the freezer. 6 WARNING-DANGER-Never allow children to ensure that children may not easily climb inside. NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C 18 Refer all servicing to rain, moisture,...
User Guide - Page 5

...freezer is too short, have a qualified electrician install an outlet near the freezer. Improper use of the grounding plug can negatively affect the freezer's performance. Upright Convertible Freezer/Refrigerator 10 Please dispose of the freezer... electrician or service person if the grounding instructions are not completely understood, or if doubt exists as the freezer contains flammable ...
User Guide - Page 6

Bottom back) 6 www.insigniaproducts.com NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Features Package contents • 17 or 21 cubic foot upright freezer • Door handle, screws, and hex wrench • Quick Setup Guide Interior Note: The illustrations shown in this user guide are only for reference. bottom ...
User Guide - Page 7

...freezer to power. Finding a suitable location • Place your freezer looking new. • For proper operation, it is fully loaded. • This freezer is not done, the door may not close or seal properly, causing... packing between the outside condenser and the cabinet. • Let the freezer stand upright for approximately two hours before connecting it beyond 45° from improper ...
User Guide - Page 8

... appliance and that accepts the grounding prong. Adjust the feet to keep the freezer level. • If you locate the freezer next to a fixed wall, allow sufficient space on the hinge side for proper air ventilation. NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C • Allow 7.9 inches (20 cm) of space between the sides of the...
User Guide - Page 9

.... • The screws and wrench are in this user guide are only for reference. Do not overtighten. Upright Convertible Freezer/Refrigerator Installing the door handle Notes: • The illustrations shown in the plastic bag. 1 Unplug the freezer. 2 Screw the extended-head screws into the door holes with a Phillips screwdriver. www.insigniaproducts.com 9 The...
User Guide - Page 10

... reached. 10 www.insigniaproducts.com Using your freezer. Wait for 30 minutes, then open the freezer door to set the temperature inside the freezer. on the control panel to determine if the freezer is working properly. 2 Press and hold Lock for three seconds, then + or - NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C 3 Loosen the hex screws on...
User Guide - Page 11

...temperature does not fall below -13° F (-25° C). Press and hold the Freezer/Fridge button for three seconds to unlock the control panel. 2 Press the Quick Freeze button... foods The quick freeze mode lowers the temperature below the normal operating temperature to change modes. Upright Convertible Freezer/Refrigerator The default temperature is 35 ~ 46° F (2° C ~ 8°...
User Guide - Page 12

... Locate your freezer in the coolest area of the room, away from the upright position during transportation. Moving your freezer 1 Unplug your freezer from the ...NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Maintaining your freezer Your freezer is designed for year-round use abrasive cleaners. 1 Unplug your freezer from the wall outlet. 2 Remove all food. 3 Clean the freezer...
User Guide - Page 13

...service: Fault code E2 E5 E7 Description Temperature sensor fault Defrost sensor fault Ambient Temperature sensor fault www.insigniaproducts.com 13 For example, the freezer...openings and extended searches. Upright Convertible Freezer/Refrigerator • The freezer storage shelves should not be...causes: • The room is over 18° F (-8° C) for three seconds to reset the freezer...
User Guide - Page 14

...insigniaproducts.com NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C General PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION E2 appears on the display E5 appears on the display E7 appears on the display Temperature sensor failure. breaker. The freezer has recently Allow time for a adding food. Wait until the power is tripped. Four hours are required for service.
User Guide - Page 16

... cu. ft.: 76.8 x 32.8 x 28.9 in is blocking the door. NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C Control panel PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION The control panel The control panel is is set too high or too low. the door is too high the freezer. Specifications Dimensions (H × W × D) 17 cu. I got an alert that...
User Guide - Page 17

... own your purchase of Insignia and are required after the Warranty Period expires, you . Upright Convertible Freezer/Refrigerator ONE-YEAR LIMITED WARRANTY...images applied for a period of this warranty to obtain warranty service? If you , the original purchaser of one (1) year ... Canada call 1-877-467-4289. Products and parts replaced under this warranty become the property of the Product ...
User Guide - Page 18

...8226; Failures or Damage caused by any person not authorized by Insignia to service the Product • ...REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. Contact Insignia: 1-877-467-4289 www.insigniaproducts.com INSIGNIA...TO PROVINCE. NS-UZ17WH0 / NS-UZ17SS0 / NS-UZ17SS0-C NS-UZ21WH0 / NS-UZ21WH0-C • Connection to an incorrect voltage or power...
Warranty Sheet - Page 1

...Insignia: 1-877-467-4289 www.insigniaproducts.com INSIGNIA is a trademark of Best Buy and its affiliated companies. *Distributed by Insignia to service... • Failures or Damage caused by any contact including but not...maintenance • Connection to an incorrect voltage or power supply • Attempted ... APPLY TO YOU. Products and parts replaced under this warranty cover? This warranty ...

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