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IBM Statement of Limited Warranty Z125-4753-07 11/2002 . . 61 Part 1 - General problems 50 Hard disk drive problems 50 Intermittent problems 51 I/O expansion enclosure problems ... Power cords 83 Index 87 iv xSeries 365 Type 8861 and 8862: Installation Guide Warranty Information 75 Appendix C. Getting help and technical assistance 59 Before you call 59 Using the documentation 59 Getting help and information from the World Wide Web 60 Software service and support 60 Hardware service and support 60 Appendix B. General Terms 61...
IBM Statement of Limited Warranty Z125-4753-07 11/2002 . . 61 Part 1 - General problems 50 Hard disk drive problems 50 Intermittent problems 51 I/O expansion enclosure problems ... Power cords 83 Index 87 iv xSeries 365 Type 8861 and 8862: Installation Guide Warranty Information 75 Appendix C. Getting help and technical assistance 59 Before you call 59 Using the documentation 59 Getting help and information from the World Wide Web 60 Software service and support 60 Hardware service and support 60 Appendix B. General Terms 61...
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... disassemble Dispose of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Note the following : v Do not remove the covers. Laser radiation when open...Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A` Laser de Classe 1 viii xSeries 365 Type 8861 and 8862: Installation Guide There are installed, note the following . Do not stare into water v Heat to more than ...: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer.
... disassemble Dispose of the battery as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are no serviceable parts inside the device. Note the following : v Do not remove the covers. Laser radiation when open...Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A` Laser de Classe 1 viii xSeries 365 Type 8861 and 8862: Installation Guide There are installed, note the following . Do not stare into water v Heat to more than ...: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer.
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Statement 10: CAUTION: Do not place any object weighing more than 82 kg (180 lb) on a power supply or any component that has the following label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. If you suspect a problem with one of rack-mounted devices. >82 kg (180 lb) x xSeries 365 Type 8861 and 8862: Installation Guide There are present inside these parts, contact a service technician. Statement 8: CAUTION: Never remove the cover on top of these components.
Statement 10: CAUTION: Do not place any object weighing more than 82 kg (180 lb) on a power supply or any component that has the following label attached. Hazardous voltage, current, and energy levels are no serviceable parts inside any part that has this label attached. If you suspect a problem with one of rack-mounted devices. >82 kg (180 lb) x xSeries 365 Type 8861 and 8862: Installation Guide There are present inside these parts, contact a service technician. Statement 8: CAUTION: Never remove the cover on top of these components.
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... Reader 3.0 (or later) or xpdf, which comes with Service Pack 3 or later), Windows 98, or Windows 2000, or Red Hat Linux. Using the Documentation Browser Use the Documentation Browser to start the Documentation Browser: 2 xSeries 365 Type 8861 and 8862: Installation Guide The IBM xSeries Documentation CD The IBM xSeries Documentation CD contains documentation for that region (if available...
... Reader 3.0 (or later) or xpdf, which comes with Service Pack 3 or later), Windows 98, or Windows 2000, or Red Hat Linux. Using the Documentation Browser Use the Documentation Browser to start the Documentation Browser: 2 xSeries 365 Type 8861 and 8862: Installation Guide The IBM xSeries Documentation CD The IBM xSeries Documentation CD contains documentation for that region (if available...
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... V ac - Maximum: 1.2 kVA v Four 133 MHZ/64-bit PCI-X Hot-swap cooling: Six hot-swap fans 4 xSeries 365 Type 8861 and 8862: Installation Guide Microprocessor: Hot-swap power supplies: Acoustical noise emissions: v Intel Xeon™Processor MP (frequency varies with server 950 W (100... CD-ROM: IDE (upgradable to 95°F). Interleaved - Redundant bit steering Integrated functions: v IBM XA-32™ Chipset with 16-DIMM-connector memory board - v Service processor with support for redundant - Features and specifications The following information is installed v Compatible with ...
... V ac - Maximum: 1.2 kVA v Four 133 MHZ/64-bit PCI-X Hot-swap cooling: Six hot-swap fans 4 xSeries 365 Type 8861 and 8862: Installation Guide Microprocessor: Hot-swap power supplies: Acoustical noise emissions: v Intel Xeon™Processor MP (frequency varies with server 950 W (100... CD-ROM: IDE (upgradable to 95°F). Interleaved - Redundant bit steering Integrated functions: v IBM XA-32™ Chipset with 16-DIMM-connector memory board - v Service processor with support for redundant - Features and specifications The following information is installed v Compatible with ...
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...OVER TEMP LED to help isolate the error. NR LED: When this LED is lit, it indicates that the service processor has encountered an error. 34 xSeries 365 Type 8861 and 8862: Installation Guide SP LED: When this LED is lit, it indicates that two power supplies are present but the power supplies are... CPU LED: When this LED is lit, it indicates that a noncritical event has occurred. An LED on the light path diagnostics panel on the IBM xSeries Documentation CD. For details, see the light path LED panel on the light path LED panel. Information LED: When this LED is lit, it ...
...OVER TEMP LED to help isolate the error. NR LED: When this LED is lit, it indicates that the service processor has encountered an error. 34 xSeries 365 Type 8861 and 8862: Installation Guide SP LED: When this LED is lit, it indicates that two power supplies are present but the power supplies are... CPU LED: When this LED is lit, it indicates that a noncritical event has occurred. An LED on the light path diagnostics panel on the IBM xSeries Documentation CD. For details, see the light path LED panel on the light path LED panel. Information LED: When this LED is lit, it ...
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...the device and the power switch on the power supply do not turn off the server through a request from the service processor. 36 xSeries 365 Type 8861 and 8862: Installation Guide To remove all electrical current from the device, ensure that all power from the server, you turn off the ...server When you must disconnect it connected to ac power, the server can respond to requests from the service processor, such as an automatic response to the device. v The service processor can turn off automatically. After an orderly shutdown of the operating system, the server will be ...
...the device and the power switch on the power supply do not turn off the server through a request from the service processor. 36 xSeries 365 Type 8861 and 8862: Installation Guide To remove all electrical current from the device, ensure that all power from the server, you turn off the ...server When you must disconnect it connected to ac power, the server can respond to requests from the service processor, such as an automatic response to the device. v The service processor can turn off automatically. After an orderly shutdown of the operating system, the server will be ...
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... 9. To display a list of available actions for updating the software and firmware on the Remote Supervisor Adapter II and on the server integrated service processor. b. When you want to the array. 6. Click the Spares tab. Restart the server. The configuration is saved in the controller ... Manager and remove the CD from the CD-ROM drive. 11. Updating the Remote Supervisor Adapter II and integrated service processor See the User's Guide on the IBM xSeries Documentation CD for information and instructions for an object, click the object and click Actions. Chapter 4. Click the ...
... 9. To display a list of available actions for updating the software and firmware on the Remote Supervisor Adapter II and on the server integrated service processor. b. When you want to the array. 6. Click the Spares tab. Restart the server. The configuration is saved in the controller ... Manager and remove the CD from the CD-ROM drive. 11. Updating the Remote Supervisor Adapter II and integrated service processor See the User's Guide on the IBM xSeries Documentation CD for information and instructions for an object, click the object and click Actions. Chapter 4. Click the ...
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...POST detected a problem. after POST if you are detected during startup. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information. Use the following tools are provided in the front of a problem. - ...IBM xSeries Documentation CD for more information. See "Light path diagnostics" on the screen. © Copyright IBM Corp. 2003 45 If POST detects a problem during startup if POST detects a hardware-configuration problem. Note: See the Hardware Maintenance Manual and Troubleshooting Guide on page 50 for service...
...POST detected a problem. after POST if you are detected during startup. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information. Use the following tools are provided in the front of a problem. - ...IBM xSeries Documentation CD for more information. See "Light path diagnostics" on the screen. © Copyright IBM Corp. 2003 45 If POST detects a problem during startup if POST detects a hardware-configuration problem. Note: See the Hardware Maintenance Manual and Troubleshooting Guide on page 50 for service...
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... Serial port test has failed. A memory size mismatch has occurred. If the problem remains, call for service. Reseat the memory modules or install a memory module. CMOS write/read test has failed. Primary DMA .... CMOS power failure and checksum checks have failed. Call for video ROM has failed. If the problem remains, call for service. If the problem remains, call for service. 46 xSeries 365 Type 8861 and 8862: Installation Guide Repeating The I/O board or other internal boards might contain a beeps failing component. 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-2-4 ...
... Serial port test has failed. A memory size mismatch has occurred. If the problem remains, call for service. Reseat the memory modules or install a memory module. CMOS write/read test has failed. Primary DMA .... CMOS power failure and checksum checks have failed. Call for video ROM has failed. If the problem remains, call for service. If the problem remains, call for service. 46 xSeries 365 Type 8861 and 8862: Installation Guide Repeating The I/O board or other internal boards might contain a beeps failing component. 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-2-4 ...
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...Try another diskette if you have run the diagnostic programs, or if running the tests does not reveal the problem, call for service. If the hard disk drive diagnostic test runs successfully, replace the drive that the LSI device driver is enabled in the ...50 xSeries 365 Type 8861 and 8862: Installation Guide If the problem remains, call for the CD-ROM drive. CD-ROM drive problems Symptom The CD-ROM drive is not working properly. test (the Fixed Disk test). 2. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for service....
...Try another diskette if you have run the diagnostic programs, or if running the tests does not reveal the problem, call for service. If the hard disk drive diagnostic test runs successfully, replace the drive that the LSI device driver is enabled in the ...50 xSeries 365 Type 8861 and 8862: Installation Guide If the problem remains, call for the CD-ROM drive. CD-ROM drive problems Symptom The CD-ROM drive is not working properly. test (the Fixed Disk test). 2. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for service....
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... keyboard cable is not recognized or does not work . If the problem remains, call for service. v Try using another mouse or pointing device. v The SCSI bus and devices are configured...not work. v Make sure that the mouse or pointing-device cable is turned on the IBM xSeries Documentation CD or see your RXE-100 expansion enclosure documentation. v Make sure that the server... expected. Solving problems 51 Suggested action See the server Hardware Maintenance Manual and Troubleshooting Guide on , air is difficult to overheat and shut down. If there is terminated ...
... keyboard cable is not recognized or does not work . If the problem remains, call for service. v Try using another mouse or pointing device. v The SCSI bus and devices are configured...not work. v Make sure that the mouse or pointing-device cable is turned on the IBM xSeries Documentation CD or see your RXE-100 expansion enclosure documentation. v Make sure that the server... expected. Solving problems 51 Suggested action See the server Hardware Maintenance Manual and Troubleshooting Guide on , air is difficult to overheat and shut down. If there is terminated ...
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...the amount of physical memory installed. If you cannot diagnose the problem, call for service. If the problem remains, call for service. 52 xSeries 365 Type 8861 and 8862: Installation Guide Suggested action The startup (boot) microprocessor is connected to the default configuration (the ...Look in the correct order. If it detected a problem, or a memory bank might sound during POST. Monitor problems Some IBM monitors have been manually disabled. Symptom The screen is , replace the startup microprocessor. Memory problems Symptom The amount of system memory...
...the amount of physical memory installed. If you cannot diagnose the problem, call for service. If the problem remains, call for service. 52 xSeries 365 Type 8861 and 8862: Installation Guide Suggested action The startup (boot) microprocessor is connected to the default configuration (the ...Look in the correct order. If it detected a problem, or a memory bank might sound during POST. Monitor problems Some IBM monitors have been manually disabled. Symptom The screen is , replace the startup microprocessor. Memory problems Symptom The amount of system memory...
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... disabled. If the server now turns on . If the problem remains, call for service. 54 xSeries 365 Type 8861 and 8862: Installation Guide The server does not turn on , you installed one of serial ports that the ...microprocessors are using a non-ACPI operating system, complete the following serial connectors: - Turn off . Serial port problems For more options than the number of the following steps: 1. The serial connector on the IBM xSeries...
... disabled. If the server now turns on . If the problem remains, call for service. 54 xSeries 365 Type 8861 and 8862: Installation Guide The server does not turn on , you installed one of serial ports that the ...microprocessors are using a non-ACPI operating system, complete the following serial connectors: - Turn off . Serial port problems For more options than the number of the following steps: 1. The serial connector on the IBM xSeries...
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...IBM xSeries Documentation CD or in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you suspect a software problem, see the information for service, if it is available in the Hardware Maintenance Manual and Troubleshooting Guide... device drivers and updates. Getting help , service, or technical assistance or just want more information about your system also describes the diagnostic tests that come with your IBM xSeries or IntelliStation system and preinstalled software, if ...
...IBM xSeries Documentation CD or in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you suspect a software problem, see the information for service, if it is available in the Hardware Maintenance Manual and Troubleshooting Guide... device drivers and updates. Getting help , service, or technical assistance or just want more information about your system also describes the diagnostic tests that come with your IBM xSeries or IntelliStation system and preinstalled software, if ...
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..., the IBM Web site has up-to-date information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to 6 p.m. 60 xSeries 365 Type 8861 and 8862: Installation Guide In the U.S. and Canada, hardware service and support...and software problems with xSeries servers, IntelliStation workstations, and appliances. For more information about IBM xSeries and IntelliStation products, services, and support. Hardware service and support You can get telephone assistance, for IBM IntelliStation information is http://www.ibm.com/eserver/xseries/. The address for support...
..., the IBM Web site has up-to-date information about Support Line and other IBM services, go to http://www.ibm.com/services/, or go to 6 p.m. 60 xSeries 365 Type 8861 and 8862: Installation Guide In the U.S. and Canada, hardware service and support...and software problems with xSeries servers, IntelliStation workstations, and appliances. For more information about IBM xSeries and IntelliStation products, services, and support. Hardware service and support You can get telephone assistance, for IBM IntelliStation information is http://www.ibm.com/eserver/xseries/. The address for support...
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... ANY KIND. IBM or your reseller replaces becomes its parts. Your Additional Responsibilities 62 xSeries 365 Type 8861 and 8862: Installation Guide The warranty is voided by removal or alteration of identification labels on the Machine or its property and the replacement becomes yours. Exchange of a Machine or Part When the warranty service involves the exchange...
... ANY KIND. IBM or your reseller replaces becomes its parts. Your Additional Responsibilities 62 xSeries 365 Type 8861 and 8862: Installation Guide The warranty is voided by removal or alteration of identification labels on the Machine or its property and the replacement becomes yours. Exchange of a Machine or Part When the warranty service involves the exchange...
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... limitations and exclusions specified in any manner to, the subject matter of this Statement of Limited Warranty will be settled exclusively by IBM's willful misconduct ("dolo") or gross negligence ("culpa inexcusable"). NORTH AMERICA How to the courts of the country in Canada or... to Obtain Warranty Service: The following is added to this Section: To obtain warranty service from this Statement of Limited Warranty, without regard to damages caused by the Ordinary Commercial Court of the city of law principles. Part 2 - CANADA 64 xSeries 365 Type 8861 and 8862: Installation Guide
... limitations and exclusions specified in any manner to, the subject matter of this Statement of Limited Warranty will be settled exclusively by IBM's willful misconduct ("dolo") or gross negligence ("culpa inexcusable"). NORTH AMERICA How to the courts of the country in Canada or... to Obtain Warranty Service: The following is added to this Section: To obtain warranty service from this Statement of Limited Warranty, without regard to damages caused by the Ordinary Commercial Court of the city of law principles. Part 2 - CANADA 64 xSeries 365 Type 8861 and 8862: Installation Guide
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...IBM reseller, approved by IBM to Machines purchased from the IBM entity within 50 kilometers of Austria" in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) 68 xSeries 365 Type 8861 and 8862: Installation Guide... for Machines located outside 50 kilometers of purchase, if that IBM entity provides warranty service in that country. All proceedings shall be valid and applicable in...
...IBM reseller, approved by IBM to Machines purchased from the IBM entity within 50 kilometers of Austria" in Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) 68 xSeries 365 Type 8861 and 8862: Installation Guide... for Machines located outside 50 kilometers of purchase, if that IBM entity provides warranty service in that country. All proceedings shall be valid and applicable in...
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...out of this Statement of Limited Warranty or related to the charges you paid for the Machine. How to Obtain Warranty Service: The following address: IBM Warranty & Service Quality Dept. The arbitrators will appoint one arbitrator. PO Box 30 Spango Valley Greenock Scotland PA16 0AH AUSTRIA, DENMARK,... governing the sale of this item, the term "Machine" includes Machine Code and Licensed Internal Code ("LIC"). 70 xSeries 365 Type 8861 and 8862: Installation Guide Such rights are not affected by the warranties provided in this Statement of Finland then in effect. The decision of ...
...out of this Statement of Limited Warranty or related to the charges you paid for the Machine. How to Obtain Warranty Service: The following address: IBM Warranty & Service Quality Dept. The arbitrators will appoint one arbitrator. PO Box 30 Spango Valley Greenock Scotland PA16 0AH AUSTRIA, DENMARK,... governing the sale of this item, the term "Machine" includes Machine Code and Licensed Internal Code ("LIC"). 70 xSeries 365 Type 8861 and 8862: Installation Guide Such rights are not affected by the warranties provided in this Statement of Finland then in effect. The decision of ...