User Manual
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... and specifications 4 Major components of the xSeries 365 server 5 Chapter 2. Installing options 7 Installation guidelines 7 System reliability guidelines 7 Working inside a server with power on the server 35 Turning off the server 36 Chapter 4. Configuring the server 37 Using the ServerGuide Setup and Installation CD 37 Using the Configuration/Setup Utility program 37 Using the RAID configuration programs 38 Using the LSI Logic Configuration Utility program 39 Using ServeRAID Manager 39 Updating the Remote Supervisor Adapter II and integrated service processor 41 Chapter...
... and specifications 4 Major components of the xSeries 365 server 5 Chapter 2. Installing options 7 Installation guidelines 7 System reliability guidelines 7 Working inside a server with power on the server 35 Turning off the server 36 Chapter 4. Configuring the server 37 Using the ServerGuide Setup and Installation CD 37 Using the Configuration/Setup Utility program 37 Using the RAID configuration programs 38 Using the LSI Logic Configuration Utility program 39 Using ServeRAID Manager 39 Updating the Remote Supervisor Adapter II and integrated service processor 41 Chapter...
User Manual
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... or remove an internal option or external SCSI device, you have just connected the power cords of an optional IBM RXE-100 Remote Expansion Enclosure to this connector. Mouse connector: Connect a mouse or other pointing device to this connector. RXE Management Port: Connect the RXE Management A (In) Port of the server to "Turning on the server" on the IBM xSeries Documentation CD. For information about installing device drivers. Updating the server configuration When you start the server for you to route cables before pressing the power-control button. Serial connector...
... or remove an internal option or external SCSI device, you have just connected the power cords of an optional IBM RXE-100 Remote Expansion Enclosure to this connector. Mouse connector: Connect a mouse or other pointing device to this connector. RXE Management Port: Connect the RXE Management A (In) Port of the server to "Turning on the server" on the IBM xSeries Documentation CD. For information about installing device drivers. Updating the server configuration When you start the server for you to route cables before pressing the power-control button. Serial connector...
User Manual
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... supported RAID levels. Follow the instructions on the server and watch the monitor screen. 2. Using the RAID configuration programs Use the LSI Logic Configuration Utility program and ServeRAID Manager to configure and manage redundant array of your server supports only RAID level-1 with the controller for information about viewing and changing SCSI settings for attached devices. 38 xSeries 365 Type 8861 and 8862: Installation Guide Monitor operation of independent disks (RAID) arrays. If an administrator password has been set, you must be on SCSI hard disk drives v Use...
... supported RAID levels. Follow the instructions on the server and watch the monitor screen. 2. Using the RAID configuration programs Use the LSI Logic Configuration Utility program and ServeRAID Manager to configure and manage redundant array of your server supports only RAID level-1 with the controller for information about viewing and changing SCSI settings for attached devices. 38 xSeries 365 Type 8861 and 8862: Installation Guide Monitor operation of independent disks (RAID) arrays. If an administrator password has been set, you must be on SCSI hard disk drives v Use...
User Manual
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... of BIOS code. 012981xx I9990305 POST could not find an operating system. Data for more information about the POST error messages. Make sure that they are installed correctly. v Run the Configuration/Setup Utility program; If the problem remains, replace microprocessor x. then, exit, saving the configuration settings. v Make sure that your server and that all installed DIMMs are supported by the PCI adapter are turned on and installed correctly. the resources needed by your optional devices...
... of BIOS code. 012981xx I9990305 POST could not find an operating system. Data for more information about the POST error messages. Make sure that they are installed correctly. v Run the Configuration/Setup Utility program; If the problem remains, replace microprocessor x. then, exit, saving the configuration settings. v Make sure that your server and that all installed DIMMs are supported by the PCI adapter are turned on and installed correctly. the resources needed by your optional devices...
User Manual
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... list problem symptoms and suggested solutions. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for the CD-ROM drive. Suggested action Make sure that the LSI device driver is enabled in the Configuration/Setup Utility program. v All cables and jumpers are recognized, replace the drive that the SCSI backplane is loaded. 50 xSeries 365 Type 8861 and 8862: Installation Guide v The correct device driver is not recognized. Suggested action Call for service. If the remaining drives...
... list problem symptoms and suggested solutions. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for the CD-ROM drive. Suggested action Make sure that the LSI device driver is enabled in the Configuration/Setup Utility program. v All cables and jumpers are recognized, replace the drive that the SCSI backplane is loaded. 50 xSeries 365 Type 8861 and 8862: Installation Guide v The correct device driver is not recognized. Suggested action Call for service. If the remaining drives...
User Manual
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...reset the configuration settings to the server and a working correctly. Memory problems Symptom The amount of system memory displayed is connected to the default configuration (the memory connector or bank of connectors enabled). v All banks of physical memory installed. If the problem remains, call for service. If the problem remains, call for service. 52 xSeries 365 Type 8861 and 8862: Installation Guide v The monitor cables are enabled. v If the DIMM was disabled by POST, run the Configuration/Setup Utility program and enable the DIMM. If this error remains, replace...
...reset the configuration settings to the server and a working correctly. Memory problems Symptom The amount of system memory displayed is connected to the default configuration (the memory connector or bank of connectors enabled). v All banks of physical memory installed. If the problem remains, call for service. If the problem remains, call for service. 52 xSeries 365 Type 8861 and 8862: Installation Guide v The monitor cables are enabled. v If the DIMM was disabled by POST, run the Configuration/Setup Utility program and enable the DIMM. If this error remains, replace...
User Manual
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... working correctly, consider the location of the option hardware and cable connections are turned on. An IBM option that used to test the option. The cables for the 9521 and 9527 monitors. If the problem remains, call for the server. The monitor has screen jitter, or the screen image is a SCSI device, make sure that the distance between the monitor and diskette drives is displayed, update the BIOS code with additional shielding is designed for service. Non-IBM monitor cables might cause screen...
... working correctly, consider the location of the option hardware and cable connections are turned on. An IBM option that used to test the option. The cables for the 9521 and 9527 monitors. If the problem remains, call for the server. The monitor has screen jitter, or the screen image is a SCSI device, make sure that the distance between the monitor and diskette drives is displayed, update the BIOS code with additional shielding is designed for service. Non-IBM monitor cables might cause screen...
User Manual
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... with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive and other support provided for a Machine under warranty, such as evidence of a Machine or part, the item IBM or your entitlement to you for downloading and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with IBM, you resolve it over the telephone, through your application of warranty service applicable to make it function...
... with a Customer Replaceable Unit ("CRU") (e.g., keyboard, mouse, speaker, memory, hard disk drive and other support provided for a Machine under warranty, such as evidence of a Machine or part, the item IBM or your entitlement to you for downloading and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with IBM, you resolve it over the telephone, through your application of warranty service applicable to make it function...
User Manual
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... problems 50 status LED 31 types supported 13 heat output specifications 4 hot-swap drive specifications 4 I I/O expansion enclosure problems 51 IBM Director 43 important notices 3 indicators, Light Path LEDs 57 information LED 34 information panel, operator 33 installation completing 26 order, microprocessors 19 installing adapter 14 hard disk drive 13 memory modules 9 microprocessor 17 power supply 24 intermittent problems 51 IXA adapter, installing 15 K keyboard problems 51 L LEDs CPU 57 DASD 57 EXP 57 FAN 57 front panel 31 light path 55 light path diagnostics panel 57 locator...
... problems 50 status LED 31 types supported 13 heat output specifications 4 hot-swap drive specifications 4 I I/O expansion enclosure problems 51 IBM Director 43 important notices 3 indicators, Light Path LEDs 57 information LED 34 information panel, operator 33 installation completing 26 order, microprocessors 19 installing adapter 14 hard disk drive 13 memory modules 9 microprocessor 17 power supply 24 intermittent problems 51 IXA adapter, installing 15 K keyboard problems 51 L LEDs CPU 57 DASD 57 EXP 57 FAN 57 front panel 31 light path 55 light path diagnostics panel 57 locator...
Hardware Maintenance Manual
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... 140 Keyboard CRUs 141 vi IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide FRU information (service only 67 Microprocessor tray assembly 68 Microprocessor board connectors, jumpers and LEDs 68 Microprocessor removal 68 Thermal grease 69 Diskette drive 71 Operator information panel 72 Media interposer card 73 SCSI backplane 74 PCI switch card assembly 76 Adapter retainer bracket assembly 77 Power-supply structure 78 I/O board and power backplane assembly 79 I/O board connectors 79 I/O board LEDs 80 I/O board switches and jumpers 80...
... 140 Keyboard CRUs 141 vi IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide FRU information (service only 67 Microprocessor tray assembly 68 Microprocessor board connectors, jumpers and LEDs 68 Microprocessor removal 68 Thermal grease 69 Diskette drive 71 Operator information panel 72 Media interposer card 73 SCSI backplane 74 PCI switch card assembly 76 Adapter retainer bracket assembly 77 Power-supply structure 78 I/O board and power backplane assembly 79 I/O board connectors 79 I/O board LEDs 80 I/O board switches and jumpers 80...
Hardware Maintenance Manual
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... II video Ethernet 2 USB 2 Ethernet 1 USB 1 Remote Supervisor Adapter II ASM connector: Attach an ASM breakout cable to manage the server from a remote location. Remote Supervisor Adapter II video connector: Connect the server monitor to this connector to a remote I/O enclosure. RXE Expansion port: Use this connector to connect the server to enable system management through the serial connectors and through a network, use the Remote Supervisor Adapter II Ethernet port. Note: The external power connection on the Remote Supervisor Adapter II is taking place on the xSeries 365 server.
... II video Ethernet 2 USB 2 Ethernet 1 USB 1 Remote Supervisor Adapter II ASM connector: Attach an ASM breakout cable to manage the server from a remote location. Remote Supervisor Adapter II video connector: Connect the server monitor to this connector to a remote I/O enclosure. RXE Expansion port: Use this connector to connect the server to enable system management through the serial connectors and through a network, use the Remote Supervisor Adapter II Ethernet port. Note: The external power connection on the Remote Supervisor Adapter II is taking place on the xSeries 365 server.
Hardware Maintenance Manual
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... IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide Complete the following tasks: v Select your keyboard layout and country. Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use the Configuration/Setup Utility program to set the Ethernet PXE startup option. 3. v Select your language. Using the PXE boot agent utility program Use the Preboot Execution Environment (PXE) boot agent utility program to select a choice from the menu. 4. Turn on the screen to change the settings...
... IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide Complete the following tasks: v Select your keyboard layout and country. Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD includes an easy-to-use the Configuration/Setup Utility program to set the Ethernet PXE startup option. 3. v Select your language. Using the PXE boot agent utility program Use the Preboot Execution Environment (PXE) boot agent utility program to select a choice from the menu. 4. Turn on the screen to change the settings...
Hardware Maintenance Manual
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.../support/ and follow the instructions in the User's Guide. For device drivers and information about configuring the controllers, go to manage the server remotely through the Web-based interface or the text-based interface, see the Broadcom NetXtreme Gigabit Ethernet Software CD that you must install a device driver to enable the operating system to address the controllers. To update the server BIOS, device drivers, and other firmware including the firmware for the Remote Supervisor Adapter II and integrated service processor, download...
.../support/ and follow the instructions in the User's Guide. For device drivers and information about configuring the controllers, go to manage the server remotely through the Web-based interface or the text-based interface, see the Broadcom NetXtreme Gigabit Ethernet Software CD that you must install a device driver to enable the operating system to address the controllers. To update the server BIOS, device drivers, and other firmware including the firmware for the Remote Supervisor Adapter II and integrated service processor, download...
Hardware Maintenance Manual
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... FRU, see "Light path diagnostics" on page 121. 16 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide Check the service processor system-error logs. If the error log does not indicate a damaged FRU, check the operating-system event logs; Check all display controls to -FRU index," on page 136. Set all cables and power cords. 5. Run diagnostics (see "Undetermined problems" on page 85. If you still suspect a problem, see "Starting the diagnostic programs" on...
... FRU, see "Light path diagnostics" on page 121. 16 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide Check the service processor system-error logs. If the error log does not indicate a damaged FRU, check the operating-system event logs; Check all display controls to -FRU index," on page 136. Set all cables and power cords. 5. Run diagnostics (see "Undetermined problems" on page 85. If you still suspect a problem, see "Starting the diagnostic programs" on...
Hardware Maintenance Manual
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... shared. A6) none 6 slots on updating its software and firmware, see the documentation that is installed. v If you need to disconnect the internal channel cable from the rear of the server; If you need additional PCI-X slots, you might need to change switch settings or jumper settings on the IBM xSeries Documentation CD. 34 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide For details, see the User's Guide on the adapter, follow the instructions that come with your IBM marketing representative or...
... shared. A6) none 6 slots on updating its software and firmware, see the documentation that is installed. v If you need to disconnect the internal channel cable from the rear of the server; If you need additional PCI-X slots, you might need to change switch settings or jumper settings on the IBM xSeries Documentation CD. 34 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide For details, see the User's Guide on the adapter, follow the instructions that come with your IBM marketing representative or...
Hardware Maintenance Manual
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...cable to this connector to enable system management through the serial connectors and through a network, use the Remote Supervisor Adapter II Ethernet connector. 62 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide If you want to the Remote Supervisor Adapter II connectors. USB This connector is not available for more information about the breakout cable. The following connectors are on the rear of the server. Remote Supervisor Adapter II ASM Power-supply connector SCSI Remote Supervisor Adapter II USB AC RXE Management port Serial Keyboard...
...cable to this connector to enable system management through the serial connectors and through a network, use the Remote Supervisor Adapter II Ethernet connector. 62 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide If you want to the Remote Supervisor Adapter II connectors. USB This connector is not available for more information about the breakout cable. The following connectors are on the rear of the server. Remote Supervisor Adapter II ASM Power-supply connector SCSI Remote Supervisor Adapter II USB AC RXE Management port Serial Keyboard...
Hardware Maintenance Manual
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...) 1. Run Configuration/Setup, if disabled by an IBM field service technician. Cable connecting service processor with invalid passwords) v Run Configuration/Setup, enter the administrator password. 289 (DIMM has been disabled by user. 301 (Keyboard or keyboard controller error) Note: After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent the POST error message 301 from being displayed during startup. 1. Drive cable. 4. Run Configuration/Setup and diagnostic programs. 2. Hard disk drive cables...
...) 1. Run Configuration/Setup, if disabled by an IBM field service technician. Cable connecting service processor with invalid passwords) v Run Configuration/Setup, enter the administrator password. 289 (DIMM has been disabled by user. 301 (Keyboard or keyboard controller error) Note: After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent the POST error message 301 from being displayed during startup. 1. Drive cable. 4. Run Configuration/Setup and diagnostic programs. 2. Hard disk drive cables...
Hardware Maintenance Manual
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.... 1. Failing power supply. Check System-Error log (if log indicates a temperature problem and fans are operating correctly and the air flow is on PCI) 1. Check light path on , follow the instructions for that LED. 2. see the problem-solving information in the remote expansion enclosure, replace the device. 1. I /O board. SP (service processor fault) 1. Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to Hardware Maintenance Manual for the specific RAID adapter. 1. PCI (fault on indicating a problem with microprocessor...
.... 1. Failing power supply. Check System-Error log (if log indicates a temperature problem and fans are operating correctly and the air flow is on PCI) 1. Check light path on , follow the instructions for that LED. 2. see the problem-solving information in the remote expansion enclosure, replace the device. 1. I /O board. SP (service processor fault) 1. Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to Hardware Maintenance Manual for the specific RAID adapter. 1. PCI (fault on indicating a problem with microprocessor...
Hardware Maintenance Manual
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...ROM drive, 24X (all models) Filler, hard disk drive bezel (all models) Air baffle, hard disk drive (all models) Operator information panel (all models) Fan, 80mm (all models) SCSI backplane (all models) Retention module (all models) PCI card guide (all models) Remote Supervisor Adapter II assembly (all models) PCI switch card assembly (all models) Memory board assembly, 8 DIMM slot (models 1RX, 2RX, 4RX, 5RX, 6RX) Memory board assembly, 16 DIMM slot (model 3RX) Inlet clip, ac power (model 1RX, 4RX) Lift handle kit (all models) Battery (all models) Cable, Active PCI (all models) Cable, external...
...ROM drive, 24X (all models) Filler, hard disk drive bezel (all models) Air baffle, hard disk drive (all models) Operator information panel (all models) Fan, 80mm (all models) SCSI backplane (all models) Retention module (all models) PCI card guide (all models) Remote Supervisor Adapter II assembly (all models) PCI switch card assembly (all models) Memory board assembly, 8 DIMM slot (models 1RX, 2RX, 4RX, 5RX, 6RX) Memory board assembly, 16 DIMM slot (model 3RX) Inlet clip, ac power (model 1RX, 4RX) Lift handle kit (all models) Battery (all models) Cable, Active PCI (all models) Cable, external...
Hardware Maintenance Manual
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...good led 131 adapter considerations 33 IXA 33 attention notices 2 auxiliary-device connector 64 auxiliary-device port 64 B battery, replacing 53 beep code errors 86 bezel installing 58 removing 32 C cable routing 61, 62 cabling I/O board external connectors 79 internal connectors 79 caution statements 2 CD-ROM drive activity LED 5 CD-ROM drive, replacing 38 CD-ROM problems 122 checkout, general 15 checkout, procedure 16 Class A electronic emission notice 194 components major 31 configuration updating 60 Configuration/Setup Utility program 11 controls, front panel 4 cover installing 58 removing...
...good led 131 adapter considerations 33 IXA 33 attention notices 2 auxiliary-device connector 64 auxiliary-device port 64 B battery, replacing 53 beep code errors 86 bezel installing 58 removing 32 C cable routing 61, 62 cabling I/O board external connectors 79 internal connectors 79 caution statements 2 CD-ROM drive activity LED 5 CD-ROM drive, replacing 38 CD-ROM problems 122 checkout, general 15 checkout, procedure 16 Class A electronic emission notice 194 components major 31 configuration updating 60 Configuration/Setup Utility program 11 controls, front panel 4 cover installing 58 removing...