Printer Guide
Page 76
... EPSON driver and utilities from here 3. You can also choose advanced settings for Windows Choosing Basic Print Options Before you print, you need more control over your application. Follow these steps to print, and select Print in your printer and color management options, as described on page 83. Or, if you are printing on. Start an application, open the file you want to make sure you choose media type and resolution settings...
... EPSON driver and utilities from here 3. You can also choose advanced settings for Windows Choosing Basic Print Options Before you print, you need more control over your application. Follow these steps to print, and select Print in your printer and color management options, as described on page 83. Or, if you are printing on. Start an application, open the file you want to make sure you choose media type and resolution settings...
Printer Guide
Page 116
... printer. 116 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to be Load the sheet in the tray, or or for roll paper). Press the Pause button and hold it for paper in the manual feed slot. Message CHANGE PAPER TYPE COMMAND ERROR FEED SHEET PAPER FEED SHEET PAPER MANUALLY FORBIDDEN MEDIA FROM P. Damaged data was sent to cancel the print job. TRAY Light Paper light on or flash. Press the Pause button and hold it for 3 seconds to select the correct setting...
... printer. 116 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to be Load the sheet in the tray, or or for roll paper). Press the Pause button and hold it for paper in the manual feed slot. Message CHANGE PAPER TYPE COMMAND ERROR FEED SHEET PAPER FEED SHEET PAPER MANUALLY FORBIDDEN MEDIA FROM P. Damaged data was sent to cancel the print job. TRAY Light Paper light on or flash. Press the Pause button and hold it for 3 seconds to select the correct setting...
Printer Guide
Page 117
... TNK FULL - B Ink light on the control panel and printer software. You must install the cartridges that came with your printer. Other cartridges will need Note the code number and contact EPSON as to install the wrong ink cartridge. Paper source setting in the printer driver, or load different-size paper. One or both ink levers Pull the lever or levers down to the secured loading paper. The maintenance tank Make sure you must use the ink cartridges designed for instructions. See page 109. Cut sheet paper is not Load the paper correctly. loaded straight. 5-117
... TNK FULL - B Ink light on the control panel and printer software. You must install the cartridges that came with your printer. Other cartridges will need Note the code number and contact EPSON as to install the wrong ink cartridge. Paper source setting in the printer driver, or load different-size paper. One or both ink levers Pull the lever or levers down to the secured loading paper. The maintenance tank Make sure you must use the ink cartridges designed for instructions. See page 109. Cut sheet paper is not Load the paper correctly. loaded straight. 5-117
Printer Guide
Page 118
... lever. was not cut sheets, make sure the paper is loaded. Printer could not feed Remove the print. nozzles are straight. See the documentation that came with the card. Remove the jammed paper. If the message appears during a print job, reset the printer by pressing the Pause button for head cleaning. Paper is not inserted far page 27 for more paper. 118 | Solving Problems Message NOZZLES STILL CLOGGED OPTION I/F ERROR NO INK CARTRIDGE PAPER JAM PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELOAD PAPER RELOAD PAPER INSERT DEEPLY REMOVE PAPER Light...
... lever. was not cut sheets, make sure the paper is loaded. Printer could not feed Remove the print. nozzles are straight. See the documentation that came with the card. Remove the jammed paper. If the message appears during a print job, reset the printer by pressing the Pause button for head cleaning. Paper is not inserted far page 27 for more paper. 118 | Solving Problems Message NOZZLES STILL CLOGGED OPTION I/F ERROR NO INK CARTRIDGE PAPER JAM PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELOAD PAPER RELOAD PAPER INSERT DEEPLY REMOVE PAPER Light...
Printer Guide
Page 119
... TO PRINT WRONG INK CARTRIDGE WRONG PAPER SIZE Light All lights flashing - Pull out the green tab to the secured position. Note the error number, then turn the printer off and back on - Remove and reinstall the ink cartridge. Top cover is locked. You must install the cartridges that came with your printer. Ink cartridge chip error. If the message remains, replace the cartridge. If you are installing ink cartridges for the first time, you are replacing ink cartridges, check the package and product code. Load the correct size paper...
... TO PRINT WRONG INK CARTRIDGE WRONG PAPER SIZE Light All lights flashing - Pull out the green tab to the secured position. Note the error number, then turn the printer off and back on - Remove and reinstall the ink cartridge. Top cover is locked. You must install the cartridges that came with your printer. Ink cartridge chip error. If the message remains, replace the cartridge. If you are installing ink cartridges for the first time, you are replacing ink cartridges, check the package and product code. Load the correct size paper...
Printer Guide
Page 121
... page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head, as described on page 99. ◗ Make sure the Media Type setting in the printer software is correct for the media you're printing on. ◗ If you're using cut sheet media, make sure the printable side is face down in your Advanced settings. See page 50 (Mac OS X), page 66 (Mac OS 9), or page 85 (Windows). ◗ Adjust the Color Density setting in the Paper Configuration utility...
... page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head, as described on page 99. ◗ Make sure the Media Type setting in the printer software is correct for the media you're printing on. ◗ If you're using cut sheet media, make sure the printable side is face down in your Advanced settings. See page 50 (Mac OS X), page 66 (Mac OS 9), or page 85 (Windows). ◗ Adjust the Color Density setting in the Paper Configuration utility...
Printer Guide
Page 124
... the control panel. Windows 2000 or NT 4.0: Click Start > Settings > Printers. To increase the available memory in the Print to which your printer software. Check the display message and lights on page 96 to see if an error has occurred. Make sure the interface cable is selected in . You can increase the size of virtual memory to increase total available memory. ◗ Follow the instructions beginning on the control panel to clean the print head. Nothing prints. ◗ Turn...
... the control panel. Windows 2000 or NT 4.0: Click Start > Settings > Printers. To increase the available memory in the Print to which your printer software. Check the display message and lights on page 96 to see if an error has occurred. Make sure the interface cable is selected in . You can increase the size of virtual memory to increase total available memory. ◗ Follow the instructions beginning on the control panel to clean the print head. Nothing prints. ◗ Turn...
Product Information Guide
Page 5
... installed the correct driver for A2-size sheets (11.7" x 16.5"). BORDERLESS WITH THIS SIZE NO MNT - ERROR NO INK CARTRIDGE B Ink light on NO - One or both ink Pull the lever or levers are empty (printing stops). maintenance tank (page 11). The maintenance tank is full. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the display and the lights on the control panel come on the LCD panel (page 7). PAPER MANUALLY FORBIDDEN - TRAY INK LOW B Ink light flashing INK OUT B Ink light on INVALID INK CARTRIDGE B Ink light on LOAD...
... installed the correct driver for A2-size sheets (11.7" x 16.5"). BORDERLESS WITH THIS SIZE NO MNT - ERROR NO INK CARTRIDGE B Ink light on NO - One or both ink Pull the lever or levers are empty (printing stops). maintenance tank (page 11). The maintenance tank is full. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the display and the lights on the control panel come on the LCD panel (page 7). PAPER MANUALLY FORBIDDEN - TRAY INK LOW B Ink light flashing INK OUT B Ink light on INVALID INK CARTRIDGE B Ink light on LOAD...
Product Information Guide
Page 6
... message appears again, clear the error before you are using cut correctly. WRONG PAPER SIZE Paper light flashing Loaded paper does not match the image size. Make sure the size you must use the ink cartrdiges designed for head cleaning. No paper is too thick for your printer. SET PAPER LEVER Paper light on . Paper lever was released during a print job, reset the printer by pressing the Pause button for best results. Close the top cover. Printer could not feed the printer page. All lights flashing SET INK CRTG - Press the Pause button to print while an error...
... message appears again, clear the error before you are using cut correctly. WRONG PAPER SIZE Paper light flashing Loaded paper does not match the image size. Make sure the size you must use the ink cartrdiges designed for head cleaning. No paper is too thick for your printer. SET PAPER LEVER Paper light on . Paper lever was released during a print job, reset the printer by pressing the Pause button for best results. Close the top cover. Printer could not feed the printer page. All lights flashing SET INK CRTG - Press the Pause button to print while an error...
Product Information Guide
Page 7
... Ink Cartridge The easiest way of checking ink levels is the cartridge you start printing. Epson Stylus Pro 4000 Printing a Status Check The status check sheet shows some of the current default settings, the amount of ink remaining in each cartridge, the page count, and the status of ink left or the component life is empty. Before you need to start , make sure the printer is almost out of the cartridge whose light is loaded in the tray. 2. Press the ink compartment cover to print the status check sheet...
... Ink Cartridge The easiest way of checking ink levels is the cartridge you start printing. Epson Stylus Pro 4000 Printing a Status Check The status check sheet shows some of the current default settings, the amount of ink remaining in each cartridge, the page count, and the status of ink left or the component life is empty. Before you need to start , make sure the printer is almost out of the cartridge whose light is loaded in the tray. 2. Press the ink compartment cover to print the status check sheet...
Product Information Guide
Page 9
... may need to replace a low cartridge to run a nozzle check between cycles. Press the button until you see PWR CLEANING, then press Menu to start the cleaning process. 6. Aligning the Print Head Aligning the print head is not sufficient to replace it. Follow these steps to align the print head using the printer utility software, it 's all automatic. Press the Menu button. 3. Press the Menu button to register the value, then press the button to use power cleaning. The printer's white beam sensor reads the alignment pattern and adjusts the printer automatically...
... may need to replace a low cartridge to run a nozzle check between cycles. Press the button until you see PWR CLEANING, then press Menu to start the cleaning process. 6. Aligning the Print Head Aligning the print head is not sufficient to replace it. Follow these steps to align the print head using the printer utility software, it 's all automatic. Press the Menu button. 3. Press the Menu button to register the value, then press the button to use power cleaning. The printer's white beam sensor reads the alignment pattern and adjusts the printer automatically...
Service Manual
Page 19
... of the image. 4 sides borderless/2 cut length. *1 Note 1: For 4 sides borderless, after cutting, up and down size of JOB, take refresh margin length for margin and cut while printing. † While JOB, new page has no margin, cut at image border position in top by roll paper margin setting. 4 sides borderless/1 cut is 100mm. the page. Use the following method for cutting. † Starting of the printing will be smaller by interrupting print operation; EPSON Stylus Pro 4000 1.2.7.2 Borderless Print Specification By driver's command transmission, supports the...
... of the image. 4 sides borderless/2 cut length. *1 Note 1: For 4 sides borderless, after cutting, up and down size of JOB, take refresh margin length for margin and cut while printing. † While JOB, new page has no margin, cut at image border position in top by roll paper margin setting. 4 sides borderless/1 cut is 100mm. the page. Use the following method for cutting. † Starting of the printing will be smaller by interrupting print operation; EPSON Stylus Pro 4000 1.2.7.2 Borderless Print Specification By driver's command transmission, supports the...
Service Manual
Page 49
...;] [] TIME OUT OFF [∧ / ∨] [ Even if this setting is set to "OFF", a paper skew error is not occurred and printing operation is set to set up at their own responsibility. † Level structure of the paper not straight by the setting, the printer doesn't inform the error, so users have to "ON", cut paper skew is not detected after printing. EPSON Stylus Pro 4000 Revision B 1.4.4.9 Skew Error Detection When this setting is...
...;] [] TIME OUT OFF [∧ / ∨] [ Even if this setting is set to "OFF", a paper skew error is not occurred and printing operation is set to set up at their own responsibility. † Level structure of the paper not straight by the setting, the printer doesn't inform the error, so users have to "ON", cut paper skew is not detected after printing. EPSON Stylus Pro 4000 Revision B 1.4.4.9 Skew Error Detection When this setting is...
Service Manual
Page 55
... Motor :E[*****]F Paper Size Check :ON | PF Motor :E[*****]F Paper Align Check :ON | Head :E[*****]F Time Out :30sec | Cleaner :E[*****]F Refresh Margin :On | Sheet Size Chk :On | Auto Nozzleck :Off | Auto Cleaning :On | - Current Setting Printer Status Platen Gap :Standard | Version :BWxxxx P Page Line :On | Total Prints :xxxxxx PG Interface :Parallel | Use Ink :xxxxxx.x ml Code Page :PC437 | Use Paper :xxxxxx.x cm Margine :T/B15mm | Mainte. EPSON Stylus Pro 4000 Revision B 1.4.4.19 Status Printing Selecting this mode allows the user to right...
... Motor :E[*****]F Paper Size Check :ON | PF Motor :E[*****]F Paper Align Check :ON | Head :E[*****]F Time Out :30sec | Cleaner :E[*****]F Refresh Margin :On | Sheet Size Chk :On | Auto Nozzleck :Off | Auto Cleaning :On | - Current Setting Printer Status Platen Gap :Standard | Version :BWxxxx P Page Line :On | Total Prints :xxxxxx PG Interface :Parallel | Use Ink :xxxxxx.x ml Code Page :PC437 | Use Paper :xxxxxx.x cm Margine :T/B15mm | Mainte. EPSON Stylus Pro 4000 Revision B 1.4.4.19 Status Printing Selecting this mode allows the user to right...
Service Manual
Page 171
... used. If the same code for Service Request Display" (p172). Recovery If cleared by turning power OFF and then ON again, continue using printer intermittently in that condition. Life expiration of a long-life part which the user can cause secondary problems if the part is generated again, specify the cause of print head (Carriage Unit), and turn the printer back on Panel Messages 171 EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage...
... used. If the same code for Service Request Display" (p172). Recovery If cleared by turning power OFF and then ON again, continue using printer intermittently in that condition. Life expiration of a long-life part which the user can cause secondary problems if the part is generated again, specify the cause of print head (Carriage Unit), and turn the printer back on Panel Messages 171 EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage...
Service Manual
Page 172
... the intention of notifying the user of the need for a service engineer to check/replace corresponding parts. Checking of Holder Shape Troubleshooting Troubleshooting Based on which holder secures the "Harness, Head". Holder, FFC Holder, FFC; EPSON Stylus Pro 4000 3.2.4 Corrective Actions for Service Request Display Service request errors are displayed in Ink Tube. „ Poor movement of Carriage Unit due to the home position. The parts/units that the number of CR Motor passes...
... the intention of notifying the user of the need for a service engineer to check/replace corresponding parts. Checking of Holder Shape Troubleshooting Troubleshooting Based on which holder secures the "Harness, Head". Holder, FFC Holder, FFC; EPSON Stylus Pro 4000 3.2.4 Corrective Actions for Service Request Display Service request errors are displayed in Ink Tube. „ Poor movement of Carriage Unit due to the home position. The parts/units that the number of CR Motor passes...
Service Manual
Page 187
... soldering „ Program trouble „ An unsuitable F/W is installed † Remedy 1. Check the cutter installation condition and correct it if abnormal. Installing Firmware (p424) 2. SERVICE REQ. 0001003C † Error meaning: Cutter installation error 2 † Cause of trouble CR lock cannot be released by PG1.2 even after cutter replacement. Check the cutter installation condition and correct it if abnormal. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010039 † Error meaning: PG adjustment value incorrect overwrite error † Explanation Writing...
... soldering „ Program trouble „ An unsuitable F/W is installed † Remedy 1. Check the cutter installation condition and correct it if abnormal. Installing Firmware (p424) 2. SERVICE REQ. 0001003C † Error meaning: Cutter installation error 2 † Cause of trouble CR lock cannot be released by PG1.2 even after cutter replacement. Check the cutter installation condition and correct it if abnormal. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010039 † Error meaning: PG adjustment value incorrect overwrite error † Explanation Writing...
Service Manual
Page 192
... Panel Setting menu/Maintenance Menu: Power Cleaning Adjustment Program: CL4 Maintenance Mode 2/SELF TESTING: Init.Fill Adjustment Program: Initial Ink Charge 2. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout 192 could occur.) • Print Head failure • Execute power cleaning again. † If the trouble still occur even after checking the items listed above, replace the following points. „ If trouble occurs in nozzles due to drying when dot missing inspection is dirty. • Abnormal connections between...
... Panel Setting menu/Maintenance Menu: Power Cleaning Adjustment Program: CL4 Maintenance Mode 2/SELF TESTING: Init.Fill Adjustment Program: Initial Ink Charge 2. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout 192 could occur.) • Print Head failure • Execute power cleaning again. † If the trouble still occur even after checking the items listed above, replace the following points. „ If trouble occurs in nozzles due to drying when dot missing inspection is dirty. • Abnormal connections between...
Service Manual
Page 193
... above items (adjustments), replace the following parts. „ Printhead (p278) „ Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to differences in the position where ink hits the paper surface due to rubbing by the above adjustment. Maximum: 10 seconds) 4. EPSON Stylus Pro 4000 Revision B UNEVEN PRINTING/POOR RESOLUTION If the print quality is abnormal (uneven printing, diffused image, etc...
... above items (adjustments), replace the following parts. „ Printhead (p278) „ Printer Mechanism (SP) (p236) SMUDGED OR MARRED PRINTOUT (FRONT SIDE) If smudging or marring occurs due to differences in the position where ink hits the paper surface due to rubbing by the above adjustment. Maximum: 10 seconds) 4. EPSON Stylus Pro 4000 Revision B UNEVEN PRINTING/POOR RESOLUTION If the print quality is abnormal (uneven printing, diffused image, etc...
Service Manual
Page 427
... of the printer using "Maintenance Mode 2". Make sure there are attached or have periodic replacement parts that require periodic replacement before part failures occur and messages will show the remaining percentage in the Start-Up Guide or Assembly and Setup Guide supplied with white borders. EPSON Stylus Pro 4000 Revision B C A U T IO N „ The cutter uses a very hard blade that is unusually brittle, so do not correspond to ink leakage. 6.1.2 Important Maintenance Items During Service Operations Check the...
... of the printer using "Maintenance Mode 2". Make sure there are attached or have periodic replacement parts that require periodic replacement before part failures occur and messages will show the remaining percentage in the Start-Up Guide or Assembly and Setup Guide supplied with white borders. EPSON Stylus Pro 4000 Revision B C A U T IO N „ The cutter uses a very hard blade that is unusually brittle, so do not correspond to ink leakage. 6.1.2 Important Maintenance Items During Service Operations Check the...
