Printer Guide
Page 119
..., you are replacing ink cartridges, check the package and product code. SET INK CRTG SET PAPER LEVER TOP COVER OPEN UNABLE TO...Solving Problems | 119 Message SERVICE REQ. Close the top cover. - appears again, clear the error before you selected in the printer driver matches the loaded paper... size. Pull the lever all the way forward, to exit the an error condition was released during the printing process or another operation. Paper light flashing Loaded paper does not match the image size. If the message remains, contact EPSON...
..., you are replacing ink cartridges, check the package and product code. SET INK CRTG SET PAPER LEVER TOP COVER OPEN UNABLE TO...Solving Problems | 119 Message SERVICE REQ. Close the top cover. - appears again, clear the error before you selected in the printer driver matches the loaded paper... size. Pull the lever all the way forward, to exit the an error condition was released during the printing process or another operation. Paper light flashing Loaded paper does not match the image size. If the message remains, contact EPSON...
Product Information Guide
Page 6
.... Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. Move the paper lever. Insert the sheet further into the printer at an angle. Paper is loaded. All lights flashing SET INK CRTG - Ink cartridge chip...install the wrong ink cartridge. You tried to the secured position. Epson Stylus Pro 4000 4/04 Message/ Light Light SERVICE REQ. PRINT WRONG INK B Ink light CARTRIDGE on Explanation Response The print head is open. Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response...
.... Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. Move the paper lever. Insert the sheet further into the printer at an angle. Paper is loaded. All lights flashing SET INK CRTG - Ink cartridge chip...install the wrong ink cartridge. You tried to the secured position. Epson Stylus Pro 4000 4/04 Message/ Light Light SERVICE REQ. PRINT WRONG INK B Ink light CARTRIDGE on Explanation Response The print head is open. Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response...
Quick Reference Guide
Page 6
...cartridges, you see SERVICE LIFE. 3 Press Menu, then press until you 'll have the wrong cartridge. If the Ink light remains on the printer, then press until you see PRINTER STATUS. 2 Press ...Menu, then press until you see MAINTENANCE. 2 Press the Menu button. E*****F indicates a new cutter. If you may need to its status as EPSON ...on after installing the cartridge, try removing and then reinserting it . Check the package and product code. You can 't insert the cartridge smoothly, you 're using 110 ml cartridges, close the ...
...cartridges, you see SERVICE LIFE. 3 Press Menu, then press until you 'll have the wrong cartridge. If the Ink light remains on the printer, then press until you see PRINTER STATUS. 2 Press ...Menu, then press until you see MAINTENANCE. 2 Press the Menu button. E*****F indicates a new cutter. If you may need to its status as EPSON ...on after installing the cartridge, try removing and then reinserting it . Check the package and product code. You can 't insert the cartridge smoothly, you 're using 110 ml cartridges, close the ...
Warranty Statement
Page 3
... Plan, from your printer is covered under the standard warranty. or 2- You may purchase the Preferred Plus Plan at www.epsonstore.com. We'd like to offer you the opportunity to our toll-free priority technical support line and printer exchange services. EPSON Preferred Plus Options 1 year EPSON Preferred Plus Stylus Pro 4000 Printer 2 year EPSON Preferred Plus Stylus Pro 4000 Printer Product Code EPP40EX1 EPP40EX2
... Plan, from your printer is covered under the standard warranty. or 2- You may purchase the Preferred Plus Plan at www.epsonstore.com. We'd like to offer you the opportunity to our toll-free priority technical support line and printer exchange services. EPSON Preferred Plus Options 1 year EPSON Preferred Plus Stylus Pro 4000 Printer 2 year EPSON Preferred Plus Stylus Pro 4000 Printer Product Code EPP40EX1 EPP40EX2
Service Manual
Page 6
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description 10 1.1.1 Features 10 1.2 Basic Specifications 12 1.2.1 Print Specifications 12 1.2.2 Character Specification 12 1.2.3 Control Code 12 1.2.4 Paper...Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121...for Service Request Display 172 3.3 Troubleshooting Based on Your Printout 192 6
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description 10 1.1.1 Features 10 1.2 Basic Specifications 12 1.2.1 Print Specifications 12 1.2.2 Character Specification 12 1.2.3 Control Code 12 1.2.4 Paper...Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121...for Service Request Display 172 3.3 Troubleshooting Based on Your Printout 192 6
Service Manual
Page 89
...code from CSIC and inform users. Adjustment setting menu item list Top menu Adjustment/ setting menu Panel display Item menu SERVICE... CONFIG Device ID switching Ink cartridge type setting Detection level setting for maintenance. Revision B INK CARTRIDGE TYPE SETTING Selecting/setting ink cartridge type in the following list is available. Ink Cartridge CSIC Detection Level Setting Setting value Explanation X Receive information from the printer...Description Operating Panel 89 EPSON Stylus Pro 4000 1.4.6.2 Adjustment Setting Menu (SERVICE CONFIG) Modify setting value...
...code from CSIC and inform users. Adjustment setting menu item list Top menu Adjustment/ setting menu Panel display Item menu SERVICE... CONFIG Device ID switching Ink cartridge type setting Detection level setting for maintenance. Revision B INK CARTRIDGE TYPE SETTING Selecting/setting ink cartridge type in the following list is available. Ink Cartridge CSIC Detection Level Setting Setting value Explanation X Receive information from the printer...Description Operating Panel 89 EPSON Stylus Pro 4000 1.4.6.2 Adjustment Setting Menu (SERVICE CONFIG) Modify setting value...
Service Manual
Page 102
EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Fatal error Table 1-43. Maintenance Information Menu List Panel display MENU F Item menu 2 Service call occurred history 1 (type) Service call occurred history 1 (date) Service call occurred history 2 (type) Service call occurred history 2 (date) Service call occurred history 3 (type) Service call occurred history 3 (date) Service call occurred history...
EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Fatal error Table 1-43. Maintenance Information Menu List Panel display MENU F Item menu 2 Service call occurred history 1 (type) Service call occurred history 1 (date) Service call occurred history 2 (type) Service call occurred history 2 (date) Service call occurred history 3 (type) Service call occurred history 3 (date) Service call occurred history...
Service Manual
Page 159
... CPU DMA address error p.190 10000xxx CPU error p.191 0003xxxx Debug error code p.191 0Dxxxxxx Debug error code p.191 Troubleshooting Troubleshooting Based on printer body side) p.182 00010023 RTC analysis error p.183 00010025 CSIC ROM communication...DPI writing time out error p.185 00010030 Multi Sensor failure p.185 Revision B Table 3-2. Service request error list(continued) Error Code Description Reference Page 00000101 CR Motor life p.172 00010000 PF Motor Encoder check error p.... Ink type error (setting on Panel Messages 159 EPSON Stylus Pro 4000 Table 3-2.
... CPU DMA address error p.190 10000xxx CPU error p.191 0003xxxx Debug error code p.191 0Dxxxxxx Debug error code p.191 Troubleshooting Troubleshooting Based on printer body side) p.182 00010023 RTC analysis error p.183 00010025 CSIC ROM communication...DPI writing time out error p.185 00010030 Multi Sensor failure p.185 Revision B Table 3-2. Service request error list(continued) Error Code Description Reference Page 00000101 CR Motor life p.172 00010000 PF Motor Encoder check error p.... Ink type error (setting on Panel Messages 159 EPSON Stylus Pro 4000 Table 3-2.
Service Manual
Page 171
FATAL ERROR The printer has failed. Because this cannot be locked. If the same code for Service Request Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered by the user, resolve by following "3.2.4 Corrective.... Life expiration of the problem and replace corresponding failed part causing the problem. Recovery If cleared by receiving an unexpected command. The printer has been brought into malfunction by unexpected operation or by turning power OFF and then ON again, continue using...
FATAL ERROR The printer has failed. Because this cannot be locked. If the same code for Service Request Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered by the user, resolve by following "3.2.4 Corrective.... Life expiration of the problem and replace corresponding failed part causing the problem. Recovery If cleared by receiving an unexpected command. The printer has been brought into malfunction by unexpected operation or by turning power OFF and then ON again, continue using...
Service Manual
Page 190
... trouble Generation error Remedy 1. Replace the Power Supply Board (p228) 3. Replace the C511 MAIN Board (p221) SERVICE REQ. 100005C0 Error meaning: CPU DMA address error Cause of trouble Faulty CPU soldering Program ... Program trouble Generation error Remedy 1. Installing Firmware (p424) 2. Installing Firmware (p424) 2. EPSON Stylus Pro 4000 SERVICE REQ. 10000180 Error meaning: CPU reserve command code exception error Cause of trouble Power outage Unplugged from electric outlet Power ...
... trouble Generation error Remedy 1. Replace the Power Supply Board (p228) 3. Replace the C511 MAIN Board (p221) SERVICE REQ. 100005C0 Error meaning: CPU DMA address error Cause of trouble Faulty CPU soldering Program ... Program trouble Generation error Remedy 1. Installing Firmware (p424) 2. Installing Firmware (p424) 2. EPSON Stylus Pro 4000 SERVICE REQ. 10000180 Error meaning: CPU reserve command code exception error Cause of trouble Power outage Unplugged from electric outlet Power ...
Service Manual
Page 191
... Panel Messages Revision B 191 Replace the C511 MAIN Board (p221) SERVICE REQ. 0003XXXX SERVICE REQ. 0DXXXXXX Error meaning: Error code for debug Cause of trouble Defective circuit board Faulty CPU soldering Program trouble Generation error Remedy 1. EPSON Stylus Pro 4000 SERVICE REQ. 10000XXX Error meaning: CPU error Cause of...
... Panel Messages Revision B 191 Replace the C511 MAIN Board (p221) SERVICE REQ. 0003XXXX SERVICE REQ. 0DXXXXXX Error meaning: Error code for debug Cause of trouble Defective circuit board Faulty CPU soldering Program trouble Generation error Remedy 1. EPSON Stylus Pro 4000 SERVICE REQ. 10000XXX Error meaning: CPU error Cause of...
Service Manual
Page 426
...power circuit, so power is always supplied unless the power code has been unplugged. Be sure to the product or customer's work space for detecting the open sensor for performing service/ maintenance. The printer should be sure that at least two people are lifting ...by the customer (on-site service). Revision B C A U T IO N Ensure adequate work environment. When moving or lifting the printer, be set in your skin. EPSON Stylus Pro 4000 6.1 Overview This chapter describes maintenance operations that leaking ink could get onto...
...power circuit, so power is always supplied unless the power code has been unplugged. Be sure to the product or customer's work space for detecting the open sensor for performing service/ maintenance. The printer should be sure that at least two people are lifting ...by the customer (on-site service). Revision B C A U T IO N Ensure adequate work environment. When moving or lifting the printer, be set in your skin. EPSON Stylus Pro 4000 6.1 Overview This chapter describes maintenance operations that leaking ink could get onto...