Product Information Guide
Page 5
... first time, you must use the ink cartridges designed for 3 seconds to be loaded manually. Load the paper correctly. The maintenance Replace the tank is different from control panel. Message/ Light CHANGE PAPER TYPE Light Paper light on the control panel and printer software. PAPER MANUALLY FORBIDDEN - Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears...
... first time, you must use the ink cartridges designed for 3 seconds to be loaded manually. Load the paper correctly. The maintenance Replace the tank is different from control panel. Message/ Light CHANGE PAPER TYPE Light Paper light on the control panel and printer software. PAPER MANUALLY FORBIDDEN - Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears...
Product Information Guide
Page 6
.... All lights flashing SET INK CRTG - SET PAPER LEVER Paper light on - If the message remains, contact Epson. Pull the lever all the way forward, to install the wrong ink cartridge. You must install the cartridges that came with your printer. Epson Stylus Pro 4000 4/04 PAPER NOT STRAIGHT... if necessary. Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. Head cleaning automatically starts. Note the error number, then turn the printer off and back on The cutter may be blunt or incorrectly ...
.... All lights flashing SET INK CRTG - SET PAPER LEVER Paper light on - If the message remains, contact Epson. Pull the lever all the way forward, to install the wrong ink cartridge. You must install the cartridges that came with your printer. Epson Stylus Pro 4000 4/04 PAPER NOT STRAIGHT... if necessary. Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. Head cleaning automatically starts. Note the error number, then turn the printer off and back on The cutter may be blunt or incorrectly ...
Service Manual
Page 6
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description ... 112 1.7 Optional Units and Consumables 113 1.7.1 Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121 2.2.4 ...Warnings 160 3.2.3 Corrective Actions for Error Display 163 3.2.4 Corrective Actions for Service Request Display 172 3.3 Troubleshooting Based on Your Printout 192 6
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description ... 112 1.7 Optional Units and Consumables 113 1.7.1 Ink Cartridge 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism 121 2.2.4 ...Warnings 160 3.2.3 Corrective Actions for Error Display 163 3.2.4 Corrective Actions for Service Request Display 172 3.3 Troubleshooting Based on Your Printout 192 6
Service Manual
Page 27
... "1.4.2 Panel Display (p30)".) Remaining Ink Cartridge (Refer to "1.4.2.4 Ink Remaining Indicator Display (p35)".) Shifts to Setting Item Selection Menu Cut availability for Paper Type/Roll Paper selection Available rate of Maintenance Tank (Refer to "1.4.2.4 Ink Remaining Indicator Display (p35)".) Product Description Operating Panel 27 Pause On Green Blink Indicates printer pauses operation. EPSON Stylus Pro 4000 1.4 Operating Panel 1.4.1 Buttons and...
... "1.4.2 Panel Display (p30)".) Remaining Ink Cartridge (Refer to "1.4.2.4 Ink Remaining Indicator Display (p35)".) Shifts to Setting Item Selection Menu Cut availability for Paper Type/Roll Paper selection Available rate of Maintenance Tank (Refer to "1.4.2.4 Ink Remaining Indicator Display (p35)".) Product Description Operating Panel 27 Pause On Green Blink Indicates printer pauses operation. EPSON Stylus Pro 4000 1.4 Operating Panel 1.4.1 Buttons and...
Service Manual
Page 32
...EPSON Stylus Pro 4000 Printer Status ASF prohibitions *13 Cleaning Executing ink sequence Initial charging Cutting by cut key Pause while cut *16 Ink out *8 GENUINE error, Wrong model number *8 Wrong dye/pigment, Wrong destination, Wrong 4-color/8-color *8 Ink cartridge failure *8 No ink cartridge *8 Maintenance tank full Releasing left and right ink lever Releasing left ink lever Releasing right ink lever Printer... WAIT CHARGING INK mm% CUTTING PLEASE WAIT nnnnSEC INK OUT INVALID INK CRTG WRONG INK CRTG SET INK CRTG NO INK CRTG MNT TNK FULL LOWER INK LEVERS LOWER L INK LVR LOWER R INK LVR TOP ...
...EPSON Stylus Pro 4000 Printer Status ASF prohibitions *13 Cleaning Executing ink sequence Initial charging Cutting by cut key Pause while cut *16 Ink out *8 GENUINE error, Wrong model number *8 Wrong dye/pigment, Wrong destination, Wrong 4-color/8-color *8 Ink cartridge failure *8 No ink cartridge *8 Maintenance tank full Releasing left and right ink lever Releasing left ink lever Releasing right ink lever Printer... WAIT CHARGING INK mm% CUTTING PLEASE WAIT nnnnSEC INK OUT INVALID INK CRTG WRONG INK CRTG SET INK CRTG NO INK CRTG MNT TNK FULL LOWER INK LEVERS LOWER L INK LVR LOWER R INK LVR TOP ...
Service Manual
Page 33
... NO Product Description Operating Panel 33 EPSON Stylus Pro 4000 Priority Printer Status LCD Display Releasing paper lever in operation Replacing ink cartridge *8 Paper jam No maintenance tank Rear cover open Reset F/W updating F/W update completed F/W update failure Executing power off sequence Type-B option I/F error CR lock unlocked error High Service call SET PAPER LEVER SET INK CRTG PAPER JAM NO MNT TNK...
... NO Product Description Operating Panel 33 EPSON Stylus Pro 4000 Priority Printer Status LCD Display Releasing paper lever in operation Replacing ink cartridge *8 Paper jam No maintenance tank Rear cover open Reset F/W updating F/W update completed F/W update failure Executing power off sequence Type-B option I/F error CR lock unlocked error High Service call SET PAPER LEVER SET INK CRTG PAPER JAM NO MNT TNK...
Service Manual
Page 35
... Black or Matte Black Revision B Ink remaining display Remaining Ink* 100 ~ 81% remained 80 ~ 61% remained 60 ~ 41% remained 40 ~ 21% remained 20% remained ~ just before near end Near end Ink out Cartridge error and no cartridge LCD Note "*": Available quantity is displayed for the... OFF Cut sheet LCD 1.4.2.3 PG Setting Display Display panel PG setting status on LCD. Product Description Operating Panel 35 EPSON Stylus Pro 4000 1.4.2.2 Paper Type Icon Display The paper type which is recognized automatically when setting the paper and is set by paper select switch are displayed ...
... Black or Matte Black Revision B Ink remaining display Remaining Ink* 100 ~ 81% remained 80 ~ 61% remained 60 ~ 41% remained 40 ~ 21% remained 20% remained ~ just before near end Near end Ink out Cartridge error and no cartridge LCD Note "*": Available quantity is displayed for the... OFF Cut sheet LCD 1.4.2.3 PG Setting Display Display panel PG setting status on LCD. Product Description Operating Panel 35 EPSON Stylus Pro 4000 1.4.2.2 Paper Type Icon Display The paper type which is recognized automatically when setting the paper and is set by paper select switch are displayed ...
Service Manual
Page 41
... 4-color mode Continued on next page Product Description Operating Panel 41 EPSON Stylus Pro 4000 Revision B 1.4.4.2 Panel Setting Menu Item Top menu (Panel display) Printer setting menu (PRINTER SETUP) Test print menu (TEST PRINT) Printer status menu (PRINTER STATUS) Item menu PG Setting Page lines Interface Select Code Page Switching Roll Paper Margin Detect Paper Width Detect Skew Error Job Time-out Setting Cutter...
... 4-color mode Continued on next page Product Description Operating Panel 41 EPSON Stylus Pro 4000 Revision B 1.4.4.2 Panel Setting Menu Item Top menu (Panel display) Printer setting menu (PRINTER SETUP) Test print menu (TEST PRINT) Printer status menu (PRINTER STATUS) Item menu PG Setting Page lines Interface Select Code Page Switching Roll Paper Margin Detect Paper Width Detect Skew Error Job Time-out Setting Cutter...
Service Manual
Page 104
...Error factor Registered value Error factor 00h Reserve 01h CSIC contact error 02h Ink cartridge failure 03h Wrong ink cartridge 04h Wrong ink cartridge model number 05h Reserve 06h Ink out (ink cartridge) 07h Wrong paper setting error 08h Remote command IK ink type discordance (command error) 09h Reserve (P3 mode shift unavailable, command error) 0Ah Paper cut error 0Bh Paper skew error... not support printing data. Table 1-44. EPSON Stylus Pro 4000 Following are the error factor registered in normal error and its registered value. MENU N counter clear...
...Error factor Registered value Error factor 00h Reserve 01h CSIC contact error 02h Ink cartridge failure 03h Wrong ink cartridge 04h Wrong ink cartridge model number 05h Reserve 06h Ink out (ink cartridge) 07h Wrong paper setting error 08h Remote command IK ink type discordance (command error) 09h Reserve (P3 mode shift unavailable, command error) 0Ah Paper cut error 0Bh Paper skew error... not support printing data. Table 1-44. EPSON Stylus Pro 4000 Following are the error factor registered in normal error and its registered value. MENU N counter clear...
Service Manual
Page 158
EPSON Stylus Pro 4000 Revision B Priority LCD Panel Message FORBIDDEN MEDIA FROM P. ON - "*2": Paper check LED flashes at 1 sec., intervals. ON ON ON Blink - - ON - - - - - - However, wrong ink set configuration and Matte Black or Photo Black is initialized without initializing mechanisms (including completion of ink set configuration in 5th row, indicator (6, 7, 8th row) will blink as follows. "PRESS PAUSE...
EPSON Stylus Pro 4000 Revision B Priority LCD Panel Message FORBIDDEN MEDIA FROM P. ON - "*2": Paper check LED flashes at 1 sec., intervals. ON ON ON Blink - - ON - - - - - - However, wrong ink set configuration and Matte Black or Photo Black is initialized without initializing mechanisms (including completion of ink set configuration in 5th row, indicator (6, 7, 8th row) will blink as follows. "PRESS PAUSE...
Service Manual
Page 160
...Ink Cartridge with new one . RTC backup battery is shut off 4 No occurrence in this product 5 No occurrence in this product 6 Cleaning Unit 7 Date not set RTC backup battery pressure is not set...error related to notify the user of the condition, but printing may continue because printer operations are displayed. Troubleshooting Troubleshooting Based on Panel Messages 160 Table 3-3. INK LOW Item LCD Panel message LED display Explanation Recovery Description INK LOW Ink check LED: Blink Generated when remaining ink...are not affected. EPSON Stylus Pro 4000 Revision B 3.2.2 ...
...Ink Cartridge with new one . RTC backup battery is shut off 4 No occurrence in this product 5 No occurrence in this product 6 Cleaning Unit 7 Date not set RTC backup battery pressure is not set...error related to notify the user of the condition, but printing may continue because printer operations are displayed. Troubleshooting Troubleshooting Based on Panel Messages 160 Table 3-3. INK LOW Item LCD Panel message LED display Explanation Recovery Description INK LOW Ink check LED: Blink Generated when remaining ink...are not affected. EPSON Stylus Pro 4000 Revision B 3.2.2 ...
Service Manual
Page 166
...after properly arranging the edges. Recovery If the panel setting differs to the platen and could smear onto the backs of previous page. COMMAND ERROR LCD COMMAND ERROR Explanation This error occurs when ink type (dye / pigment / black ink type) designated with correct procedures. If... from Ink Cartridge installed in the panel. Note : Remote commands always have adhered to the actual paper, change the select paper in the printer. The path sent by PP command. EPSON Stylus Pro 4000 Revision B PAPER SKEW ERROR LCD PAPER NOT STRAIGHT PAPER CUT ERROR LCD ...
...after properly arranging the edges. Recovery If the panel setting differs to the platen and could smear onto the backs of previous page. COMMAND ERROR LCD COMMAND ERROR Explanation This error occurs when ink type (dye / pigment / black ink type) designated with correct procedures. If... from Ink Cartridge installed in the panel. Note : Remote commands always have adhered to the actual paper, change the select paper in the printer. The path sent by PP command. EPSON Stylus Pro 4000 Revision B PAPER SKEW ERROR LCD PAPER NOT STRAIGHT PAPER CUT ERROR LCD ...
Service Manual
Page 167
... DYE / PIGMENT, WRONG DESTINATION, WRONG 4-COLOR / 8-COLOR LCD WRONG INK CRTG Explanation When Ink Cartridge is cleared by pressing [Pause] key. Recovery It is stated as Water Color Paper. Recovery Reset panel by inserting proper Ink Cartridge, which the panel LCD displays and pulling down the Ink Lever. Recovery The error is over consumed within Ink Cartridge. EPSON Stylus Pro 4000 Revision B ASF PROHIBITIONS LCD FORBIDDEN...
... DYE / PIGMENT, WRONG DESTINATION, WRONG 4-COLOR / 8-COLOR LCD WRONG INK CRTG Explanation When Ink Cartridge is cleared by pressing [Pause] key. Recovery It is stated as Water Color Paper. Recovery Reset panel by inserting proper Ink Cartridge, which the panel LCD displays and pulling down the Ink Lever. Recovery The error is over consumed within Ink Cartridge. EPSON Stylus Pro 4000 Revision B ASF PROHIBITIONS LCD FORBIDDEN...
Service Manual
Page 182
...printer body side) Explanation "Ink type: neutral" is set even though an ink type other foreign matters. 2. Install the correct Ink Cartridge. 2. Replace the C511_SUB-B Board (p231), Replace the C511_SUB-C Board (p233) 5. Replace the C511 MAIN Board (p221) SERVICE REQ. 00010022 Error meaning: Ink type error (setting... by SERVICE CONFIG of the PF Motor (17.9 ± 10% [Ω]). EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001E Error meaning: PF servo parameter error Explanation There may be a case where a voltage exceeding the specified value...
...printer body side) Explanation "Ink type: neutral" is set even though an ink type other foreign matters. 2. Install the correct Ink Cartridge. 2. Replace the C511_SUB-B Board (p231), Replace the C511_SUB-C Board (p233) 5. Replace the C511 MAIN Board (p221) SERVICE REQ. 00010022 Error meaning: Ink type error (setting... by SERVICE CONFIG of the PF Motor (17.9 ± 10% [Ω]). EPSON Stylus Pro 4000 Revision B SERVICE REQ. 0001001E Error meaning: PF servo parameter error Explanation There may be a case where a voltage exceeding the specified value...
Service Manual
Page 183
...Ink Cartridge.) 3. Replace the C511_SUB-B Board (p231) and the C511_SUB-C Board (p233) 5. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010023 Error meaning: RTC analysis error Explanation There may be sure to I/H Left Unit / I/H Lever Sensor (Left) (p289), or I/H Right Unit / I/H Lever Sensor (Right) (p298)) 4. In such a case, this message is displayed and the printer...8226; Maintenance Mode 2 (p284): Execute "RTC" of CLEAR COUNTERS and set the date. • Adjustment program Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date....
...Ink Cartridge.) 3. Replace the C511_SUB-B Board (p231) and the C511_SUB-C Board (p233) 5. EPSON Stylus Pro 4000 Revision B SERVICE REQ. 00010023 Error meaning: RTC analysis error Explanation There may be sure to I/H Left Unit / I/H Lever Sensor (Left) (p289), or I/H Right Unit / I/H Lever Sensor (Right) (p298)) 4. In such a case, this message is displayed and the printer...8226; Maintenance Mode 2 (p284): Execute "RTC" of CLEAR COUNTERS and set the date. • Adjustment program Turn on the printer in Maintenance Mode 2, execute "RTC&USBID&IEEE1394ID" and enter the date....
Service Manual
Page 192
... failure. If the trouble occurs with this printer and the troubleshooting points for a long period. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is dirty. • Abnormal connections between the Ink Cartridge, Ink Holder, Tube, Damper, Print Head. (Fastening nuts...
... failure. If the trouble occurs with this printer and the troubleshooting points for a long period. EPSON Stylus Pro 4000 Revision B 3.3 Troubleshooting Based on Your Printout This section describes conceivable print quality problems that may occur with a specific ink color. • Head Cleaner is dirty. • Abnormal connections between the Ink Cartridge, Ink Holder, Tube, Damper, Print Head. (Fastening nuts...
Service Manual
Page 427
...EPSON Stylus Pro 4000 Revision B C A U T IO N The cutter uses a very hard blade that is unusually brittle, so do not correspond to a part replacement or inspection. However, if this printer continues to be used after cleaning the ink...printer maintenance/service and perform any accumulation or adhesion of the panel settings. Remedy Cleaning (If there is an ink stain, wipe with the printer. 6.1.1 Product Life Information Work Life Preservation Items This printer...the ink cartridges and install all the packing materials as metal printer parts. If the printer ...
...EPSON Stylus Pro 4000 Revision B C A U T IO N The cutter uses a very hard blade that is unusually brittle, so do not correspond to a part replacement or inspection. However, if this printer continues to be used after cleaning the ink...printer maintenance/service and perform any accumulation or adhesion of the panel settings. Remedy Cleaning (If there is an ink stain, wipe with the printer. 6.1.1 Product Life Information Work Life Preservation Items This printer...the ink cartridges and install all the packing materials as metal printer parts. If the printer ...