Product Information Guide
Page 5
...lever (page 7). Remove the jammed paper. 4/04 Epson Stylus Pro 4000 - 5 ERROR FEED SHEET - Cut sheet needs to be number and contact replaced soon. You tried to lock the ink cartridges. Other cartridges will Note the code need to be loaded manually. LEVERS LOWER L ...is not installed. PAPER FEED SHEET - Load the sheet in printer software is in the printer driver, or load different-size paper. The maintenance tank is fully inserted (page 11). Epson support. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the ...
...lever (page 7). Remove the jammed paper. 4/04 Epson Stylus Pro 4000 - 5 ERROR FEED SHEET - Cut sheet needs to be number and contact replaced soon. You tried to lock the ink cartridges. Other cartridges will Note the code need to be loaded manually. LEVERS LOWER L ...is not installed. PAPER FEED SHEET - Load the sheet in printer software is in the printer driver, or load different-size paper. The maintenance tank is fully inserted (page 11). Epson support. Epson Stylus Pro 4000 Error Messages When a problem occurs, a message appears on the ...
Product Information Guide
Page 6
Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response Roll paper was cleared. Paper light on Paper light on Paper light on . Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. No paper is ...You must install the cartridges that came with your printer. Load the correct size paper if necessary. 6 - Paper slipped and fed into the printer. PAPER NOT CUT Reload paper. Manually loaded sheet is loaded. An error has occurred. WRONG PAPER SIZE Paper light flashing Loaded...
Epson Stylus Pro 4000 Message/ Light PAPER NOT CUT Light Paper light flashing Explanation Response Roll paper was cleared. Paper light on Paper light on Paper light on . Reload paper, making sure the edges are replacing ink cartridges, check the package and product code. No paper is ...You must install the cartridges that came with your printer. Load the correct size paper if necessary. 6 - Paper slipped and fed into the printer. PAPER NOT CUT Reload paper. Manually loaded sheet is loaded. An error has occurred. WRONG PAPER SIZE Paper light flashing Loaded...
Service Manual
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EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description 10 1.1.1 Features 10 1.2 Basic Specifications 12 1.2.1 Print Specifications 12 1.2.2 Character Specification 12 1.2.3 Control Code 12... 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism...Actions for Error Display 163 3.2.4 Corrective Actions for Service Request Display 172 3.3 Troubleshooting Based on ...
EPSON Stylus Pro 4000 Contents Revision B Chapter 1 Product Description 1.1 Product Description 10 1.1.1 Features 10 1.2 Basic Specifications 12 1.2.1 Print Specifications 12 1.2.2 Character Specification 12 1.2.3 Control Code 12... 113 1.7.2 Cleaning cartridge 114 1.7.3 Maintenance Tank 114 Chapter 2 Operating Principles 2.1 Overview 116 2.2 Printer Mechanism Components 117 2.2.1 Printing Mechanism (Print Head 118 2.2.2 Ink Supply Mechanism 119 2.2.3 Cleaning Mechanism...Actions for Error Display 163 3.2.4 Corrective Actions for Service Request Display 172 3.3 Troubleshooting Based on ...
Service Manual
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...in 4-color mode C xxxxxxxPG * C in 4-color mode M xxxxxxxPG * M in 4-color mode Y xxxxxxxPG * PK xxxxxxxPG * Y in 4-color mode p.59 MK2 in 4-color mode LC xxxxxxxPG * C2 in 4-color mode LM xxxxxxxPG * M2 in 4-color mode LK xxxxxxxPG * Y2 in 4-color mode ...EPSON Stylus Pro 4000 Revision B 1.4.4.2 Panel Setting Menu Item Top menu (Panel display) Printer setting menu (PRINTER SETUP) Test print menu (TEST PRINT) Printer status menu (PRINTER STATUS) Item menu PG Setting Page lines Interface Select Code Page Switching Roll Paper Margin Detect Paper Width Detect Skew Error...
...in 4-color mode C xxxxxxxPG * C in 4-color mode M xxxxxxxPG * M in 4-color mode Y xxxxxxxPG * PK xxxxxxxPG * Y in 4-color mode p.59 MK2 in 4-color mode LC xxxxxxxPG * C2 in 4-color mode LM xxxxxxxPG * M2 in 4-color mode LK xxxxxxxPG * Y2 in 4-color mode ...EPSON Stylus Pro 4000 Revision B 1.4.4.2 Panel Setting Menu Item Top menu (Panel display) Printer setting menu (PRINTER SETUP) Test print menu (TEST PRINT) Printer status menu (PRINTER STATUS) Item menu PG Setting Page lines Interface Select Code Page Switching Roll Paper Margin Detect Paper Width Detect Skew Error...
Service Manual
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EPSON Stylus Pro 4000 Revision B 1.4.4.16 Super Low Speed Cut Mode When this setting is not reflected to prevent irregular color by reducing cut speed. † Level structure of super low speed cut operation is set to reduce a noise and paper dust. However when top edge is cut at Top/Bottom borderless printing setting, this setting is performed at 20CPS to "ON", normal cut mode menu PRINTER SETUP QUIET CUT [< / >] QUIET CUT OFF [∧ / ∨] [
EPSON Stylus Pro 4000 Revision B 1.4.4.16 Super Low Speed Cut Mode When this setting is not reflected to prevent irregular color by reducing cut speed. † Level structure of super low speed cut operation is set to reduce a noise and paper dust. However when top edge is cut at Top/Bottom borderless printing setting, this setting is performed at 20CPS to "ON", normal cut mode menu PRINTER SETUP QUIET CUT [< / >] QUIET CUT OFF [∧ / ∨] [
Service Manual
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EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Fatal error Table 1-43. Maintenance Information Menu List Panel display MENU F Item menu 2 Service call occurred history 1 (type) ...F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 Setting value Unit Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Continued on next page Product Description Operating Panel 102
EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Fatal error Table 1-43. Maintenance Information Menu List Panel display MENU F Item menu 2 Service call occurred history 1 (type) ...F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 Setting value Unit Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Error code Y/M/D Continued on next page Product Description Operating Panel 102
Service Manual
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EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Normal error related Table 1-43. Maintenance Information Menu List Panel display MENU N Item menu 2 Normal error occurred history 1 (type) Normal error occurred history 1 (date) Normal error occurred history 2 (type) Normal error occurred history 2 (date) Normal error occurred history 3 (type) Normal error occurred history 3 (date) Normal error occurred history...
EPSON Stylus Pro 4000 Top menu Maintenance information menu Panel display Item menu 1 MAINT INFO Normal error related Table 1-43. Maintenance Information Menu List Panel display MENU N Item menu 2 Normal error occurred history 1 (type) Normal error occurred history 1 (date) Normal error occurred history 2 (type) Normal error occurred history 2 (date) Normal error occurred history 3 (type) Normal error occurred history 3 (date) Normal error occurred history...
Service Manual
Page 159
EPSON Stylus Pro 4000 Table 3-2. Service request error list(continued) Error Code Description Reference Page 00010031 ASF phase detection error p.185 00010032 ASF drive switch error p.185 00010033 Eject phase detection error p.186 00010034 Eject movement error p.186 00010035 Pump phase detection error p.186 00010036 Type-B board installation error p.186 00010037 Head thermistor error p.186 00010038 Transistor thermistor error p.186 00010039 PG adjustment value incorrect overwrite...
EPSON Stylus Pro 4000 Table 3-2. Service request error list(continued) Error Code Description Reference Page 00010031 ASF phase detection error p.185 00010032 ASF drive switch error p.185 00010033 Eject phase detection error p.186 00010034 Eject movement error p.186 00010035 Pump phase detection error p.186 00010036 Type-B board installation error p.186 00010037 Head thermistor error p.186 00010038 Transistor thermistor error p.186 00010039 PG adjustment value incorrect overwrite...
Service Manual
Page 160
...Tank with new one . required part expires shortly or an error related to notify the user of the condition, but printing may continue because printer operations are displayed. Bit Assignment Bit Request object 0 No... target replacement part.) † LED display Paper check LED: Flashes at 5-second intervals. † Display code Displays bit values assigned in Table 3-3 as "nnnn" in this product 6 Cleaning Unit 7 Date not set...quantity falls below preset value. EPSON Stylus Pro 4000 Revision B 3.2.2 Corrective Actions for when the warnings are not affected. Table 3-3.
...Tank with new one . required part expires shortly or an error related to notify the user of the condition, but printing may continue because printer operations are displayed. Bit Assignment Bit Request object 0 No... target replacement part.) † LED display Paper check LED: Flashes at 5-second intervals. † Display code Displays bit values assigned in Table 3-3 as "nnnn" in this product 6 Cleaning Unit 7 Date not set...quantity falls below preset value. EPSON Stylus Pro 4000 Revision B 3.2.2 Corrective Actions for when the warnings are not affected. Table 3-3.
Service Manual
Page 171
...nnnnnnnnn" shows type of fatal error.) Explanation Occurrence of a long-life part which the user can cause secondary problems if the part is generated again, specify the cause of print head (Carriage Unit), and turn the printer back on Panel Messages 171 ...Troubleshooting Troubleshooting Based on p.202. LCD SERVICE REQ. Life expiration of any error from which can not recover the printer. If the same code for Service Request Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered...
...nnnnnnnnn" shows type of fatal error.) Explanation Occurrence of a long-life part which the user can cause secondary problems if the part is generated again, specify the cause of print head (Carriage Unit), and turn the printer back on Panel Messages 171 ...Troubleshooting Troubleshooting Based on p.202. LCD SERVICE REQ. Life expiration of any error from which can not recover the printer. If the same code for Service Request Display" (p172). EPSON Stylus Pro 4000 CR LOCK UNLOCKED ERROR LCD UNLOCK PRINT HEAD Explanation Print head (Carriage Unit) may be recovered...
Service Manual
Page 190
... electric outlet „ Power Supply Board failure „ MAIN Board failure. † Remedy 1. Installing Firmware (p424) 2. EPSON Stylus Pro 4000 SERVICE REQ. 10000180 † Error meaning: CPU reserve command code exception error † Cause of trouble „ Faulty CPU soldering „ Program trouble „ Generation error † Remedy 1. Replace the C511 MAIN Board (p221) SERVICE REQ. 100001A0 †...
... electric outlet „ Power Supply Board failure „ MAIN Board failure. † Remedy 1. Installing Firmware (p424) 2. EPSON Stylus Pro 4000 SERVICE REQ. 10000180 † Error meaning: CPU reserve command code exception error † Cause of trouble „ Faulty CPU soldering „ Program trouble „ Generation error † Remedy 1. Replace the C511 MAIN Board (p221) SERVICE REQ. 100001A0 †...
Service Manual
Page 191
... C511 MAIN Board (p221) SERVICE REQ. 0003XXXX SERVICE REQ. 0DXXXXXX † Error meaning: Error code for debug † Cause of trouble „ Defective circuit board „ Faulty CPU soldering „ Program trouble „ Generation error † Remedy 1. EPSON Stylus Pro 4000 SERVICE REQ. 10000XXX † Error meaning: CPU error † Cause of trouble „ Defective circuit board. „ Defective SDRAM...
... C511 MAIN Board (p221) SERVICE REQ. 0003XXXX SERVICE REQ. 0DXXXXXX † Error meaning: Error code for debug † Cause of trouble „ Defective circuit board „ Faulty CPU soldering „ Program trouble „ Generation error † Remedy 1. EPSON Stylus Pro 4000 SERVICE REQ. 10000XXX † Error meaning: CPU error † Cause of trouble „ Defective circuit board. „ Defective SDRAM...
