Hardware Guide
Page 14
.... 2-2 Hardware Reference Guide See the applicable sections of the drawer. Reconfigure the computer, if necessary. The diameter of the holes must be immediately behind the power supply for exhaust air, and the other should be used for instructions about using Computer Setup. Install any devices you want to the Computer Setup (F10...
.... 2-2 Hardware Reference Guide See the applicable sections of the drawer. Reconfigure the computer, if necessary. The diameter of the holes must be immediately behind the power supply for exhaust air, and the other should be used for instructions about using Computer Setup. Install any devices you want to the Computer Setup (F10...
Hardware Guide
Page 15
...Compaq Web site (www.compaq.com) for example, processor or power supply) failure I Forgotten password Ä CAUTION: The Smart Cover FailSafe Key is a specialized tool available from Compaq. You will need a Smart Cover FailSafe Key to open the computer cover. This lock prevents unauthorized access to the Desktop...enter your authorized Compaq reseller or service provider. I Refer to disable the lock, you need the key in any of the following circumstances: I Power outage I Startup failure I Call the appropriate number listed in the unlocked position. I PC component (for ...
...Compaq Web site (www.compaq.com) for example, processor or power supply) failure I Forgotten password Ä CAUTION: The Smart Cover FailSafe Key is a specialized tool available from Compaq. You will need a Smart Cover FailSafe Key to open the computer cover. This lock prevents unauthorized access to the Desktop...enter your authorized Compaq reseller or service provider. I Refer to disable the lock, you need the key in any of the following circumstances: I Power outage I Startup failure I Call the appropriate number listed in the unlocked position. I PC component (for ...
Hardware Guide
Page 23
... the lock. 2. Turn off the computer and any external devices that the tab on the brace latches into the slot on the side of the power supply. Hardware Upgrades Removing the Expansion Card Cage To remove the expansion card cage: 1. If you have locked the Smart Cover Lock, use Computer Setup to...
... the lock. 2. Turn off the computer and any external devices that the tab on the brace latches into the slot on the side of the power supply. Hardware Upgrades Removing the Expansion Card Cage To remove the expansion card cage: 1. If you have locked the Smart Cover Lock, use Computer Setup to...
Hardware Guide
Page 30
The Compaq supplied metric screws are black. Ä CAUTION: To prevent loss of the ...expansion devices, such as monitors or speakers. While handling a drive, avoid touching the connector. Disconnect the power cord from the power outlet. 2-18 Hardware Reference Guide Hardware Upgrades Installing Additional Drives The computer has two external drive bays. ...drive will line up correctly in the front of static electricity. To remove and replace the drive: 1. Compaq has provided extra guide screws, installed in the drive cage. Some options use Computer Setup to the secondary ...
The Compaq supplied metric screws are black. Ä CAUTION: To prevent loss of the ...expansion devices, such as monitors or speakers. While handling a drive, avoid touching the connector. Disconnect the power cord from the power outlet. 2-18 Hardware Reference Guide Hardware Upgrades Installing Additional Drives The computer has two external drive bays. ...drive will line up correctly in the front of static electricity. To remove and replace the drive: 1. Compaq has provided extra guide screws, installed in the drive cage. Some options use Computer Setup to the secondary ...
Hardware Guide
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No input voltage select switch is 10° C/Hr. Maximum rate of options installed. Hardware Reference Guide A-1 A Specifications Compaq Evo Small Form Factor Desktop Dimensions Height Width Depth 3.8 in 13.1 in 14.6 in 9.7 cm 33.3 cm 37.1 cm Approximate Weight 20.0 lb 9.1 kg Weight Supported (maximum ...greatly reduce the input current amplitude and harmonics. The upper limit may be limited by the type and number of change is required. Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90-264 VAC 100-240 VAC 50-60 Hz 90-264 VAC 100-240 VAC...
No input voltage select switch is 10° C/Hr. Maximum rate of options installed. Hardware Reference Guide A-1 A Specifications Compaq Evo Small Form Factor Desktop Dimensions Height Width Depth 3.8 in 13.1 in 14.6 in 9.7 cm 33.3 cm 37.1 cm Approximate Weight 20.0 lb 9.1 kg Weight Supported (maximum ...greatly reduce the input current amplitude and harmonics. The upper limit may be limited by the type and number of change is required. Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90-264 VAC 100-240 VAC 50-60 Hz 90-264 VAC 100-240 VAC...
Hardware Guide
Page 46
... mixing different-width SCSI devices on the same SCSI chain or on the same SCSI channel. This cable was shipped with your Compaq authorized dealer, reseller, or service provider. Ä CAUTION: Do not route cables near the air intake to mix Wide-Ultra2...with a terminating resistor plug in this manner can be terminated (closed) at both ends. B-4 Hardware Reference Guide Termination can block airflow to the power supply, causing it to recognize the external devices. This action enables the SCSI controller to overheat. Cables routed in the last connector. ❏ Connecting...
... mixing different-width SCSI devices on the same SCSI chain or on the same SCSI channel. This cable was shipped with your Compaq authorized dealer, reseller, or service provider. Ä CAUTION: Do not route cables near the air intake to mix Wide-Ultra2...with a terminating resistor plug in this manner can be terminated (closed) at both ends. B-4 Hardware Reference Guide Termination can block airflow to the power supply, causing it to recognize the external devices. This action enables the SCSI controller to overheat. Cables routed in the last connector. ❏ Connecting...
Troubleshooting Guide
Page 3
... for Windows 1-4 Running Diagnostic Tests in Compaq Diagnostics for Windows 1-5 Compaq Configuration Record Utility 1-7 Running Configuration Record Utility 1-7 Compaq Remote Diagnostics Enabling Agent 1-8 Starting the Remote Diagnostics Enabling Agent 1-9 Protecting Your Software 1-10 Restoring Your Software 1-10 2 Troubleshooting Without Diagnostics Helpful Hints 2-2 Solving General Problems 2-3 Solving Power Supply Problems 2-6 Solving Diskette Problems 2-8 Solving Hard Drive...
... for Windows 1-4 Running Diagnostic Tests in Compaq Diagnostics for Windows 1-5 Compaq Configuration Record Utility 1-7 Running Configuration Record Utility 1-7 Compaq Remote Diagnostics Enabling Agent 1-8 Starting the Remote Diagnostics Enabling Agent 1-9 Protecting Your Software 1-10 Restoring Your Software 1-10 2 Troubleshooting Without Diagnostics Helpful Hints 2-2 Solving General Problems 2-3 Solving Power Supply Problems 2-6 Solving Diskette Problems 2-8 Solving Hard Drive...
Troubleshooting Guide
Page 17
...unplugged. Cables to resolve it yourself or if you are unable to the external power source are plugged in this section. Reseat drive power, data, and power supply cables. Troubleshooting Without Diagnostics Solving General Problems You may not be able to ...easily resolve the general problems described in properly and the wall outlet is not functional. If a problem persists and you feel uncomfortable about performing the operation, contact your Compaq...
...unplugged. Cables to resolve it yourself or if you are unable to the external power source are plugged in this section. Reseat drive power, data, and power supply cables. Troubleshooting Without Diagnostics Solving General Problems You may not be able to ...easily resolve the general problems described in properly and the wall outlet is not functional. If a problem persists and you feel uncomfortable about performing the operation, contact your Compaq...
Troubleshooting Guide
Page 18
... Baffle (if required) is in the Hardware Reference Guide. Ensure computer air vents are not blocked and internal fans are running (such as the power supply fan, chassis fan, and/or the processor fan). 3. Reseat Air Baffle per second, OR 2. Flashing Red or Yellow two times one second ...Ensure heatsink is incorrect. Solution First, reset the date and time under Control Panel (Computer Setup can also be blocked or not turning. Contact a Compaq authorized service provider to update the RTC date and time). Battery life is : 1. A fan may need to the computer. Cause RTC (real-time...
... Baffle (if required) is in the Hardware Reference Guide. Ensure computer air vents are not blocked and internal fans are running (such as the power supply fan, chassis fan, and/or the processor fan). 3. Reseat Air Baffle per second, OR 2. Flashing Red or Yellow two times one second ...Ensure heatsink is incorrect. Solution First, reset the date and time under Control Panel (Computer Setup can also be blocked or not turning. Contact a Compaq authorized service provider to update the RTC date and time). Battery life is : 1. A fan may need to the computer. Cause RTC (real-time...
Troubleshooting Guide
Page 20
... to correct line voltage (115V or 230V) (some models). Power supply overloaded or short was detected. Ensure that all PCI cards. Unplug internal power cables from AC power. Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply Problems Problem Computer won't turn power on to identify the cause. Power LED flashes Red or Yellow every 2 seconds on most models...
... to correct line voltage (115V or 230V) (some models). Power supply overloaded or short was detected. Ensure that all PCI cards. Unplug internal power cables from AC power. Troubleshooting Without Diagnostics Solving Power Supply Problems Solving Power Supply Problems Problem Computer won't turn power on to identify the cause. Power LED flashes Red or Yellow every 2 seconds on most models...
Troubleshooting Guide
Page 21
... is in an exceedingly hot environment. Not flashing. Power supply will not turn on because of internal power supply fault. Solution Replace power supply. Troubleshooting Guide 2-7 Power supply will not turn on because of internal power supply fault. Replace power supply. Replace power supply. 1. Contact Compaq authorized reseller or service provider. Cause Power supply shuts down . 2. A fan may be blocked or not turning, OR the heatsink is...
... is in an exceedingly hot environment. Not flashing. Power supply will not turn on because of internal power supply fault. Solution Replace power supply. Troubleshooting Guide 2-7 Power supply will not turn on because of internal power supply fault. Replace power supply. Replace power supply. 1. Contact Compaq authorized reseller or service provider. Cause Power supply shuts down . 2. A fan may be blocked or not turning, OR the heatsink is...
Troubleshooting Guide
Page 66
... (see the Hardware Reference Guide for damage to system board. 5. Push in power button. Remove all AC power from power supply by removing options one at a time until computer runs. 4. Replace system board. 6. Check for directions on select models.) Beeps None Flashing Power and Hard Drive Green LEDs. Wipe connector. 3. Recommended Action 1. Post Error Messages...
... (see the Hardware Reference Guide for damage to system board. 5. Push in power button. Remove all AC power from power supply by removing options one at a time until computer runs. 4. Replace system board. 6. Check for directions on select models.) Beeps None Flashing Power and Hard Drive Green LEDs. Wipe connector. 3. Recommended Action 1. Post Error Messages...
Troubleshooting Guide
Page 69
...electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. Ä CAUTION: When the computer is plugged in, the power supply always has voltage applied to the system. Ä CAUTION: Static... electricity can result in order to clear the power-on or setup passwords, complete the following steps: 1. Remove the jumper from the...
...electrical shock and/or hot surfaces, be sure to disconnect the power cord from the wall outlet, and allow the internal system components to cool before touching. Ä CAUTION: When the computer is plugged in, the power supply always has voltage applied to the system. Ä CAUTION: Static... electricity can result in order to clear the power-on or setup passwords, complete the following steps: 1. Remove the jumper from the...
Troubleshooting Guide
Page 70
...current passwords and disables the password features. 9. To re-enable the password features, repeat steps 1-4, then replace the jumper on power. Clearing and Resetting the CMOS The computer's configuration memory (CMOS) stores password information and information about the computer's configuration. Turn...; CAUTION: When the computer is plugged in damage to disconnect the power cord from the power outlet. 2. Reconnect the external equipment. 8. Failure to disconnect the power cord can result in , the power supply always has voltage applied to start. Allow the operating system to the...
...current passwords and disables the password features. 9. To re-enable the password features, repeat steps 1-4, then replace the jumper on power. Clearing and Resetting the CMOS The computer's configuration memory (CMOS) stores password information and information about the computer's configuration. Turn...; CAUTION: When the computer is plugged in damage to disconnect the power cord from the power outlet. 2. Reconnect the external equipment. 8. Failure to disconnect the power cord can result in , the power supply always has voltage applied to start. Allow the operating system to the...
Troubleshooting Guide
Page 82
...22 N network problems 2-26 P parallel port A-6 password features B-1 password jumper resetting B-2 passwords clearing B-1 power-on B-1 setup B-1 POST 2-1 Post Error Messages A-1 power supply 2-7 power-on password B-1 Power-On Self-Test (POST) 2-1, A-1 error messages A-1 printer problems 2-21 problems audio 2-18 CD-ROM ...2-8 display 2-15 general 2-3 hard drive 2-12 installing hardware 2-24 keyboard 2-22 memory 2-30 minor 2-2 mouse 2-23 network 2-26 power supply 2-6 printer 2-21 SCSI 2-32 software 2-35 processor failed A-4 processor heatsink A-9 Q Quick Boot 2-1 R Rambus memory 2-30 Remote Wakeup...
...22 N network problems 2-26 P parallel port A-6 password features B-1 password jumper resetting B-2 passwords clearing B-1 power-on B-1 setup B-1 POST 2-1 Post Error Messages A-1 power supply 2-7 power-on password B-1 Power-On Self-Test (POST) 2-1, A-1 error messages A-1 printer problems 2-21 problems audio 2-18 CD-ROM ...2-8 display 2-15 general 2-3 hard drive 2-12 installing hardware 2-24 keyboard 2-22 memory 2-30 minor 2-2 mouse 2-23 network 2-26 power supply 2-6 printer 2-21 SCSI 2-32 software 2-35 processor failed A-4 processor heatsink A-9 Q Quick Boot 2-1 R Rambus memory 2-30 Remote Wakeup...
Getting Started Guide
Page 11
... a problem persists and you feel uncomfortable about performing the operation, contact your Compaq authorized dealer or reseller. A defective PCI or ISA card has been installed. Reseat drive power, data, and power supply cables. 1. Ensure that computer air vents are unable to resolve it cool...running. The fan may be properly connected. Solution Connect to the external power source are unplugged. Getting Started 2-3 Drive power, data, or power supply cables may be able to the external power source are plugged in an exceedingly hot environment. Solving General Problems Problem...
... a problem persists and you feel uncomfortable about performing the operation, contact your Compaq authorized dealer or reseller. A defective PCI or ISA card has been installed. Reseat drive power, data, and power supply cables. 1. Ensure that computer air vents are unable to resolve it cool...running. The fan may be properly connected. Solution Connect to the external power source are unplugged. Getting Started 2-3 Drive power, data, or power supply cables may be able to the external power source are plugged in an exceedingly hot environment. Solving General Problems Problem...
Getting Started Guide
Page 12
... problem persists, replace the RTC battery. Unit is not functional. Let it cool down before attempting to turn off . Contact Compaq authorized reseller or service provider. First, reset the date and time under Control Panel (Computer Setup can also be used to ...not properly attached to the Hardware Reference Guide for RTC battery replacement. 1. power supply fan, chassis fan, and/or processor fan). 3. Ensure that the heatsink is approximately 3-5 years. Computer powered off automatically and the Power LED is incorrect. Flashing Red or Yellow two times one second apart,...
... problem persists, replace the RTC battery. Unit is not functional. Let it cool down before attempting to turn off . Contact Compaq authorized reseller or service provider. First, reset the date and time under Control Panel (Computer Setup can also be used to ...not properly attached to the Hardware Reference Guide for RTC battery replacement. 1. power supply fan, chassis fan, and/or processor fan). 3. Ensure that the heatsink is approximately 3-5 years. Computer powered off automatically and the Power LED is incorrect. Flashing Red or Yellow two times one second apart,...
Getting Started Guide
Page 18
... Drive Green LEDs. Reinstall riser board (see the Hardware Reference Guide for damage to system board. 5. Recommended Action 1. Remove all AC power from power supply by removing options one at a time until computer runs. 4. Remove riser board. 2. Unseated riser board. None Probable Cause Power supply overloaded. Remove load from computer, wait 30 seconds, then apply...
... Drive Green LEDs. Reinstall riser board (see the Hardware Reference Guide for damage to system board. 5. Recommended Action 1. Remove all AC power from power supply by removing options one at a time until computer runs. 4. Remove riser board. 2. Unseated riser board. None Probable Cause Power supply overloaded. Remove load from computer, wait 30 seconds, then apply...