Setup Guide
Page 50
... the printer. When the Found New Hardware Wizard screen appears: 1 Insert the drivers CD. b Select the printer you install Note: Installing a custom driver replaces the system driver. System drivers work well for local printing 45 If the CD auto launches, exit the CD. Click Next. 2 Browse to the location of Windows software may already have administrative access to install printer drivers on the drivers CD, and then click Next. When a test page prints successfully, printer setup is...
... the printer. When the Found New Hardware Wizard screen appears: 1 Insert the drivers CD. b Select the printer you install Note: Installing a custom driver replaces the system driver. System drivers work well for local printing 45 If the CD auto launches, exit the CD. Click Next. 2 Browse to the location of Windows software may already have administrative access to install printer drivers on the drivers CD, and then click Next. When a test page prints successfully, printer setup is...
Setup Guide
Page 56
... Serial Standard (or Serial Option X if you installed a serial interface card), and then press Select. 3 Press Menu until you see the parameter you want to change, and then press Select. 4 Press Menu until you must be set to 7 or 8. - Data Bits must establish communication between your printer and computer. The driver package for Sun Solaris supports USB connections to Even, Odd, or None. in each package gives detailed instructions...
... Serial Standard (or Serial Option X if you installed a serial interface card), and then press Select. 3 Press Menu until you see the parameter you want to change, and then press Select. 4 Press Menu until you must be set to 7 or 8. - Data Bits must establish communication between your printer and computer. The driver package for Sun Solaris supports USB connections to Even, Odd, or None. in each package gives detailed instructions...
Setup Guide
Page 58
... close all the windows. 7 Print a test page to verify printer installation. What do I do next? Go to page... 54 Install drivers for the printer settings under the Serial Standard (or Serial Option X) heading on your computer, you are set the serial parameters to the same serial parameters in the printer. 1 Click Start Settings Control Panel, and then double-click System. 2 On the Device Manager tab, click + to expand the list of available ports. 3 Select the communications...
... close all the windows. 7 Print a test page to verify printer installation. What do I do next? Go to page... 54 Install drivers for the printer settings under the Serial Standard (or Serial Option X) heading on your computer, you are set the serial parameters to the same serial parameters in the printer. 1 Click Start Settings Control Panel, and then double-click System. 2 On the Device Manager tab, click + to expand the list of available ports. 3 Select the communications...
Setup Guide
Page 59
... attaching your installation. Printing a network setup page If the printer is also a good time to verify the network connection. See "Printing Quick Reference information" on the display. 4 Verify that the trays are configured for the sizes and types of print media you installed are installed correctly. 1 Make sure the printer is not listed, you see Utilities Menu, and then press Select. 3 Press Menu until you see Print Menus, and then press Select to check your printer to...
... attaching your installation. Printing a network setup page If the printer is also a good time to verify the network connection. See "Printing Quick Reference information" on the display. 4 Verify that the trays are configured for the sizes and types of print media you installed are installed correctly. 1 Make sure the printer is not listed, you see Utilities Menu, and then press Select. 3 Press Menu until you see Print Menus, and then press Select to check your printer to...
User's Reference
Page 3
... the multipurpose feeder 67 Using and loading the optional envelope feeder 68 Using and loading the optional 2000-sheet drawer 71 Changing the print media size for the 2000-sheet drawer 74 Linking trays ...76 Using the duplex function 76 Duplex printing on letterhead 76 Using Duplex Bind 77 Using the output bins ...78 Using the support extension in the standard bin 80 Chapter 4: Maintenance 81 Maintaining your printer 81 Determining the status of supplies 81 Conserving supplies ...82 Ordering supplies ...82 Ordering a print cartridge 82 Maintenance kit ...83 3
... the multipurpose feeder 67 Using and loading the optional envelope feeder 68 Using and loading the optional 2000-sheet drawer 71 Changing the print media size for the 2000-sheet drawer 74 Linking trays ...76 Using the duplex function 76 Duplex printing on letterhead 76 Using Duplex Bind 77 Using the output bins ...78 Using the support extension in the standard bin 80 Chapter 4: Maintenance 81 Maintaining your printer 81 Determining the status of supplies 81 Conserving supplies ...82 Ordering supplies ...82 Ordering a print cartridge 82 Maintenance kit ...83 3
User's Reference
Page 25
The message Printing Font List appears and remains on the operator panel until either PCL Fonts or PS Fonts appears on the second line of the display. • Select PCL Fonts to print a listing of the fonts available to the PCL emulator. • Select PS Fonts to print a listing of installed options, and available printer memory. The printer returns to verify that all the fonts currently available for more information. Printing the menu settings page Printing the menu settings page The menu settings page shows current settings (user default settings) for...
The message Printing Font List appears and remains on the operator panel until either PCL Fonts or PS Fonts appears on the second line of the display. • Select PCL Fonts to print a listing of the fonts available to the PCL emulator. • Select PS Fonts to print a listing of installed options, and available printer memory. The printer returns to verify that all the fonts currently available for more information. Printing the menu settings page Printing the menu settings page The menu settings page shows current settings (user default settings) for...
User's Reference
Page 116
... printer and duplex unit may not be properly aligned. • Make sure the duplex front access cover is secure. Reinstall the finisher. • Make sure you are using a print media size compatible with adapter Make sure the hard disk is listed on the menu settings page, but print media jams when it may not be properly installed. Flash memory Make sure flash memory is secure. If the high-capacity output stacker is 1 m (39 in the software application. • Make sure the envelopes...
... printer and duplex unit may not be properly aligned. • Make sure the duplex front access cover is secure. Reinstall the finisher. • Make sure you are using a print media size compatible with adapter Make sure the hard disk is listed on the menu settings page, but print media jams when it may not be properly installed. Flash memory Make sure flash memory is secure. If the high-capacity output stacker is 1 m (39 in the software application. • Make sure the envelopes...
User's Reference
Page 186
... an individual print job, make selections using the Local Printer Setup Utility can be found in the Local Printer Setup Utility Help. To change settings for the following settings: Paper Settings Paper Source Paper Size (per supported sources) Paper Type (per supported sources) Custom Types (per custom type number) Substitute Size Configure MP Paper Texture (per supported media) Paper Weight (per supported media) Paper Loading (per supported media) PostScript Settings Print PS Error Font Priority Finishing Settings Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator...
... an individual print job, make selections using the Local Printer Setup Utility can be found in the Local Printer Setup Utility Help. To change settings for the following settings: Paper Settings Paper Source Paper Size (per supported sources) Paper Type (per supported sources) Custom Types (per custom type number) Substitute Size Configure MP Paper Texture (per supported media) Paper Weight (per supported media) Paper Loading (per supported media) PostScript Settings Print PS Error Font Priority Finishing Settings Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator...
User's Reference
Page 274
... free space necessary to collate the print job. • Press Go to print the formatted data. Use Extra High Yield cartridges only in the source specified on the second line of the job. • Press Menu to clear the message and continue printing. For auto-size sensing trays, this error occurs if the guides are not in printer memory. • Install additional printer memory. 274 Make sure the link buffers are set to Universal, make sure your paper...
... free space necessary to collate the print job. • Press Go to print the formatted data. Use Extra High Yield cartridges only in the source specified on the second line of the job. • Press Menu to clear the message and continue printing. For auto-size sensing trays, this error occurs if the guides are not in printer memory. • Install additional printer memory. 274 Make sure the link buffers are set to Universal, make sure your paper...
User's Reference
Page 289
... maintenance kit 83 print cartridge 83 Prebate 83 regular 83 Symbol Set (PCL Emul Menu) 243 symbol sets, definition 184 T taking printer offline 208 with Menu button 208 with Stop button 208 test printing Hex Trace mode 230 menus page 227 timeout print 237 wait 238 toner alarm 240 Toner Alarm (Setup Menu) 240 Toner Darkness (Quality Menu) 235 transfer roll replacing 94 transparencies guidelines 34 loading input tray 49 multipurpose feeder 61 tray linking 76 Tray Renumber (PCL Emul Menu) 245 troubleshooting basic printer problems 109 clearing operator panel error messages...
... maintenance kit 83 print cartridge 83 Prebate 83 regular 83 Symbol Set (PCL Emul Menu) 243 symbol sets, definition 184 T taking printer offline 208 with Menu button 208 with Stop button 208 test printing Hex Trace mode 230 menus page 227 timeout print 237 wait 238 toner alarm 240 Toner Alarm (Setup Menu) 240 Toner Darkness (Quality Menu) 235 transfer roll replacing 94 transparencies guidelines 34 loading input tray 49 multipurpose feeder 61 tray linking 76 Tray Renumber (PCL Emul Menu) 245 troubleshooting basic printer problems 109 clearing operator panel error messages...
Technical Reference
Page 416
... Duplex Pages & Press Go. 412yy Insert Duplex Pages & Press Go. ✘ ✘ Intervention Required Insert Tray Request 3-73 4300x Insert Tray x represents an input source code. B-23 PJL Support C912 E321 , E323 T630, T632, T634 Table B-12: PJL Messages for return string messages. yy represents a media size code. For more information, see "Table 3-16: Tray Codes" on page 3-74. * Refer to your printer user documentation for Paper Handling Supported Printer Model ✘ Not Supported Page numbers...
... Duplex Pages & Press Go. 412yy Insert Duplex Pages & Press Go. ✘ ✘ Intervention Required Insert Tray Request 3-73 4300x Insert Tray x represents an input source code. B-23 PJL Support C912 E321 , E323 T630, T632, T634 Table B-12: PJL Messages for return string messages. yy represents a media size code. For more information, see "Table 3-16: Tray Codes" on page 3-74. * Refer to your printer user documentation for Paper Handling Supported Printer Model ✘ Not Supported Page numbers...
Service Manual
Page 35
... error. Use the handholds on the side of the display unless Power Saver is displayed, go to "User attendance messages" on page 2-14. User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-35. If a user error message displays, go to "Symptom tables" on . Make sure your symptom and take the indicated action for personal safety and to prevent damage to "Service error codes" on the machine, go to the printer. User error messages are working...
... error. Use the handholds on the side of the display unless Power Saver is displayed, go to "User attendance messages" on page 2-14. User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-35. If a user error message displays, go to "Symptom tables" on . Make sure your symptom and take the indicated action for personal safety and to prevent damage to "Service error codes" on the machine, go to the printer. User error messages are working...
Service Manual
Page 54
... execute a configuration change which notifies the printer the option has been hot unplugged (removed with the power on page 2-86. If the message continues to be attached to "StapleSmart finisher service check" on ). If the message does not clear automatically when the cover is displayed. The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may...
... execute a configuration change which notifies the printer the option has been hot unplugged (removed with the power on page 2-86. If the message continues to be attached to "StapleSmart finisher service check" on ). If the message does not clear automatically when the cover is displayed. The following conditions: • The specified device may have been removed from the printer, possibly to clear a paper jam or to remove the option. • The duplex option may...
Service Manual
Page 72
... the printer or option. • Paper feed problems with excessive static electricity buildup. Review the following information before performing any service checks. • Paper feed problems (especially paper jams): Go to "Viewing the error log" on page 3-6 and check the printer error log for 9xx and 2xx error codes" on page 2-5 to help diagnose the problem. • Print quality problems: Go to "Print quality test pages" on page 3-20 and print a test page to help isolate a problem before attempting to "Setting configuration ID" on the printer. • Use...
... the printer or option. • Paper feed problems with excessive static electricity buildup. Review the following information before performing any service checks. • Paper feed problems (especially paper jams): Go to "Viewing the error log" on page 3-6 and check the printer error log for 9xx and 2xx error codes" on page 2-5 to help diagnose the problem. • Print quality problems: Go to "Print quality test pages" on page 3-20 and print a test page to help isolate a problem before attempting to "Setting configuration ID" on the printer. • Use...
Service Manual
Page 82
... , replace the duplex option. See "Media specifications" on page 1-8. 231 Jam displays on operator panel FRU 1 Duplex double feed sensor Action If a sheet of paper fails to reach the double feed sensor during turnaround, check for correct operation of damage. If the paper does not reach the duplex input sensor, make sure the sensor is not dog-eared or damaged in the paper path that might cause a paper jam. Note: Before proceeding with the following service checks, verify the media used...
... , replace the duplex option. See "Media specifications" on page 1-8. 231 Jam displays on operator panel FRU 1 Duplex double feed sensor Action If a sheet of paper fails to reach the double feed sensor during turnaround, check for correct operation of damage. If the paper does not reach the duplex input sensor, make sure the sensor is not dog-eared or damaged in the paper path that might cause a paper jam. Note: Before proceeding with the following service checks, verify the media used...
Service Manual
Page 108
... the control board. Check Bin x, POST complete, first sheet of sensor assembly) P = Pass Thru Sensor 990 Service - If either the resistance is incorrect or a short is correctly installed at J3-2. If correct, check to make sure the pass thru sensor cable is correctly connected to clear the message. The voltage measures approximately +5 V dc. If this does not fix the problem, replace the control board. 271 Paper jam - FRU 1 Dual output bin sensor flag Action Check...
... the control board. Check Bin x, POST complete, first sheet of sensor assembly) P = Pass Thru Sensor 990 Service - If either the resistance is incorrect or a short is correctly installed at J3-2. If correct, check to make sure the pass thru sensor cable is correctly connected to clear the message. The voltage measures approximately +5 V dc. If this does not fix the problem, replace the control board. 271 Paper jam - FRU 1 Dual output bin sensor flag Action Check...
Service Manual
Page 112
... J4 on page 7-12. If service error code 930 displays, the wrong printhead is installed correctly. • Verify proper paper type, texture, and weight settings for the installed software can return the printer to the original customer printer setup. • Print Resolution: Set to 300 dpi (print quality problems should be checked at different resolution settings). • Print Darkness: Set to NORMAL. • Toner Saver: Set to OFF. • PQET: Set to OFF. • Fuser Temperature: Set to J5...
... J4 on page 7-12. If service error code 930 displays, the wrong printhead is installed correctly. • Verify proper paper type, texture, and weight settings for the installed software can return the printer to the original customer printer setup. • Print Resolution: Set to 300 dpi (print quality problems should be checked at different resolution settings). • Print Darkness: Set to NORMAL. • Toner Saver: Set to OFF. • PQET: Set to OFF. • Fuser Temperature: Set to J5...
Service Manual
Page 117
... cable harness. If correct, replace the system board. Check the charge roll for binds or defective parts. Check the charge links and arms for toner contamination. If this fixes or changes the problem, then check the springs and charge roll link arm assemblies for toner buildup or other contamination on the outer edges that correspond to the HVPS and print cartridge. Print quality-residual image Service tip: Install a new print cartridge...
... cable harness. If correct, replace the system board. Check the charge roll for binds or defective parts. Check the charge links and arms for toner contamination. If this fixes or changes the problem, then check the springs and charge roll link arm assemblies for toner buildup or other contamination on the outer edges that correspond to the HVPS and print cartridge. Print quality-residual image Service tip: Install a new print cartridge...
Service Manual
Page 145
... servicer after a 80 Scheduled Maintenance message displays (300K copies) and a maintenance kit is the first digit to the Printer Setup Reset Maintenance Count screen. To view the maintenance page count: 1. Diagnostic aids 3-17 Press Return/Stop to the previous menu. Pressing Select resets the maintenance page counter to zero: 1. 4060-xxx Printer setup Setting the page count This lets the servicer change the page count from the Diagnostic menu. • The current page count displays. • The leftmost digit blinks, indicating it is installed. This is used...
... servicer after a 80 Scheduled Maintenance message displays (300K copies) and a maintenance kit is the first digit to the Printer Setup Reset Maintenance Count screen. To view the maintenance page count: 1. Diagnostic aids 3-17 Press Return/Stop to the previous menu. Pressing Select resets the maintenance page counter to zero: 1. 4060-xxx Printer setup Setting the page count This lets the servicer change the page count from the Diagnostic menu. • The current page count displays. • The leftmost digit blinks, indicating it is installed. This is used...
Service Manual
Page 149
.... The friction between the option and the base printer stops when you remove an option. Poor gear efficiency can be realistically set to exert no more than having a fixed spring force for feeding problems. Autoconnect system, paper tray options, envelope feeder-electrical Autoconnect cabling and connectors The printer options make electrical connection automatically, requiring no longer recognizes the option and deletes associated messages. If the arm appears to double feeding paper. Communication between the...
.... The friction between the option and the base printer stops when you remove an option. Poor gear efficiency can be realistically set to exert no more than having a fixed spring force for feeding problems. Autoconnect system, paper tray options, envelope feeder-electrical Autoconnect cabling and connectors The printer options make electrical connection automatically, requiring no longer recognizes the option and deletes associated messages. If the arm appears to double feeding paper. Communication between the...