Clearing Jams Guide
Page 2
... input sensor "Clearing jams just beyond Tray 1" on page 2 "Clearing Tray 2 jams" on page 3 "Clearing jams behind the inner door" on page 4 "Jams under the photoconductors" on page 4 200.xx Paper Jam Jam in the manual feed "Clearing jams in the slot manual feeder" on page 6 201.xx Paper Jam Jam... between an input "Jams under the sensor and the fuser photoconductors" on exit sensor page 4 "Jams under the fuser or fuser cover" on page 4 202.xx Paper Jam Jam after the fuser exit "Jams under and...
... input sensor "Clearing jams just beyond Tray 1" on page 2 "Clearing Tray 2 jams" on page 3 "Clearing jams behind the inner door" on page 4 "Jams under the photoconductors" on page 4 200.xx Paper Jam Jam in the manual feed "Clearing jams in the slot manual feeder" on page 6 201.xx Paper Jam Jam... between an input "Jams under the sensor and the fuser photoconductors" on exit sensor page 4 "Jams under the fuser or fuser cover" on page 4 202.xx Paper Jam Jam after the fuser exit "Jams under and...
Clearing Jams Guide
Page 4
...10 minutes. 1 Open the upper and inner doors. Wait for more information, see the User's Guide. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. Clearing jams under the fuser or fuser cover..., 201.xx Paper Jam appears. CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Clear the jam, and then replace the photoconductors. 3 Close the lower door, and then close the upper door. Pull the jammed paper ...
...10 minutes. 1 Open the upper and inner doors. Wait for more information, see the User's Guide. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. Clearing jams under the fuser or fuser cover..., 201.xx Paper Jam appears. CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Clear the jam, and then replace the photoconductors. 3 Close the lower door, and then close the upper door. Pull the jammed paper ...
Clearing Jams Guide
Page 5
...xx Paper Jam appears. Note: For more room to grasp the paper, pull the handle to the rear of the printer near the fuser may be hot. The lower door opens with the inner door. 2 Pull the paper gently up .... CAUTION-HOT SURFACE: The fuser and the inside of the printer. Wait for the fuser to cool before clearing jams from the bin. Clearing jams between the inner door and the ... the fuser, 202.xx Paper Jam appears. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open the lower door. 5
...xx Paper Jam appears. Note: For more room to grasp the paper, pull the handle to the rear of the printer near the fuser may be hot. The lower door opens with the inner door. 2 Pull the paper gently up .... CAUTION-HOT SURFACE: The fuser and the inside of the printer. Wait for the fuser to cool before clearing jams from the bin. Clearing jams between the inner door and the ... the fuser, 202.xx Paper Jam appears. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the inner door open the lower door. 5
Troubleshooting Guide
Page 4
... print the print quality test pages: 1 Turn the printer off . 2 From the control panel, press and hold turning the printer on page 4. • Remove and reinstall the photoconductors. Solution • Adjust the color alignment. Repeating defects Example Cause Solution If marks occur ...repeatedly only in one color and multiple times down Replace the fuser if...
... print the print quality test pages: 1 Turn the printer off . 2 From the control panel, press and hold turning the printer on page 4. • Remove and reinstall the photoconductors. Solution • Adjust the color alignment. Repeating defects Example Cause Solution If marks occur ...repeatedly only in one color and multiple times down Replace the fuser if...
Troubleshooting Guide
Page 5
... belt is defective. Transfer belt is defective. Printhead lenses are Replace the defective. Transfer belt is low. Turn Color Saver off. Toner is defective. photoconductor units. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure the...
... belt is defective. Transfer belt is defective. Printhead lenses are Replace the defective. Transfer belt is low. Turn Color Saver off. Toner is defective. photoconductor units. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure the...
Troubleshooting Guide
Page 6
... solution applies to print. Toner fog or background shading appears on the page Cause Toner cartridge is worn or defective. Photoconductor is worn or defective. Call for the media you are using downloaded fonts, verify the fonts are using . Gray... Fuser is poor Cause Solution You are using transparencies that do not meet the printer specifications. Replace the photoconductor. Solution If you are using . • Replace the photoconductors. cartridge. Print irregularities Example Cause Solution Media has absorbed Load media from Print Properties...
... solution applies to print. Toner fog or background shading appears on the page Cause Toner cartridge is worn or defective. Photoconductor is worn or defective. Call for the media you are using downloaded fonts, verify the fonts are using . Gray... Fuser is poor Cause Solution You are using transparencies that do not meet the printer specifications. Replace the photoconductor. Solution If you are using . • Replace the photoconductors. cartridge. Print irregularities Example Cause Solution Media has absorbed Load media from Print Properties...
Troubleshooting Guide
Page 7
...or specialty media loaded in the tray. How is a method of describing colors by indicating the amount of colors observed in a document. Move the guides in the tray. loaded. Printing presses, inkjet printers, and color laser printers create colors in the Paper Menu is being used does not Make sure you loaded...in the tray to not in the correct position for the the proper positions for the size loaded. The fuser is defective. Photoconductor is worn or defective. Toner rubs off Cause Solution Specialty media is wrong for the type of red, green, or blue ...
...or specialty media loaded in the tray. How is a method of describing colors by indicating the amount of colors observed in a document. Move the guides in the tray. loaded. Printing presses, inkjet printers, and color laser printers create colors in the Paper Menu is being used does not Make sure you loaded...in the tray to not in the correct position for the the proper positions for the size loaded. The fuser is defective. Photoconductor is worn or defective. Toner rubs off Cause Solution Specialty media is wrong for the type of red, green, or blue ...
User's Guide
Page 5
...in the duplex path...65 Clearing jams in the multipurpose feeder 67 Clearing jams in the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead......71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display 75 Disabling ...
...in the duplex path...65 Clearing jams in the multipurpose feeder 67 Clearing jams in the manual feeder 68 Maintaining the printer 69 Storing supplies...69 Checking the status of supplies...69 Conserving supplies...69 Aligning the toner cartridges...69 Cleaning the printhead......71 Ordering a transfer belt...72 Ordering a waste toner box ...73 Ordering a fuser...73 Ordering photoconductors ...73 Moving the printer...73 Before moving the printer ...73 Moving the printer to another location ...74 Administrative support 75 Adjusting the brightness or contrast of the display 75 Disabling ...
User's Guide
Page 51
... touched or scratched. Removing the color supplies Warning: Do not touch the shiny photoconductor drums. 1 Grasp the handhold. Submitting Selection appears. 6 Press until Exit Config Menu appears, and then press . 7 Wait until On appears, and then press . Printing 51 Configuring the printer for black-only printing 1 Turn the printer off. 2 From the control panel...
... touched or scratched. Removing the color supplies Warning: Do not touch the shiny photoconductor drums. 1 Grasp the handhold. Submitting Selection appears. 6 Press until Exit Config Menu appears, and then press . 7 Wait until On appears, and then press . Printing 51 Configuring the printer for black-only printing 1 Turn the printer off. 2 From the control panel...
User's Guide
Page 52
2 Open the upper door fully. Tape the packaging to open both the inner and lower doors. Remove all three color photoconductors. 4 Wrap each photoconductor in its original packaging or in any clean, sturdy box. Printing 52 Now the photoconductors can be seen. 1 2 3 Lift the photoconductor release knob, and then pull the photoconductor out by the handle. Grasp the inner door handle and pull to secure it, but do not let the tape touch the shiny photoconductor drums. 1 2 5 Place the photoconductors in their original box, or in a sheet of paper.
2 Open the upper door fully. Tape the packaging to open both the inner and lower doors. Remove all three color photoconductors. 4 Wrap each photoconductor in its original packaging or in any clean, sturdy box. Printing 52 Now the photoconductors can be seen. 1 2 3 Lift the photoconductor release knob, and then pull the photoconductor out by the handle. Grasp the inner door handle and pull to secure it, but do not let the tape touch the shiny photoconductor drums. 1 2 5 Place the photoconductors in their original box, or in a sheet of paper.
User's Guide
Page 53
Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. Printing 53 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out.
Remove all three color toner cartridges. 8 Place the toner cartridges in a clean, sturdy box. 9 Close the lower door. Printing 53 6 Close the box to protect the photoconductors from light. 7 Lift the small toner cartridge handles slightly and pull straight out.
User's Guide
Page 54
Configuring the printer for color printing and replacing the color supplies To return to color printing, complete the following steps: 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to the color label on the clear end of each photoconductor. Match the residue to appear. Locate the color residue on the transfer belt. 4 Press until Color Lock Out appears, and then press . Printing 54 10 Close the upper door.
Configuring the printer for color printing and replacing the color supplies To return to color printing, complete the following steps: 1 Turn the printer off. 2 From the control panel, hold down and while turning the printer on. 3 Release the buttons when the clock appears, and wait for CONFIG MENU to the color label on the clear end of each photoconductor. Match the residue to appear. Locate the color residue on the transfer belt. 4 Press until Color Lock Out appears, and then press . Printing 54 10 Close the upper door.
User's Guide
Page 59
... jams just beyond Tray 1" on page 60 "Clearing Tray 2 jams" on page 61 "Clearing jams behind the inner door" on page 62 "Jams under the photoconductors" on page 62 200.xx Paper Jam Jam in the manual feed slot "Clearing jams in the manual feeder" on page 68 201.xx Paper... Jam Jam between an input sensor and the fuser "Jams under the photoconductors" on exit sensor page 62 "Jams under the fuser or fuser cover" on page 63 202.xx Paper Jam Jam after the fuser exit sensor...
... jams just beyond Tray 1" on page 60 "Clearing Tray 2 jams" on page 61 "Clearing jams behind the inner door" on page 62 "Jams under the photoconductors" on page 62 200.xx Paper Jam Jam in the manual feed slot "Clearing jams in the manual feeder" on page 68 201.xx Paper... Jam Jam between an input sensor and the fuser "Jams under the photoconductors" on exit sensor page 62 "Jams under the fuser or fuser cover" on page 63 202.xx Paper Jam Jam after the fuser exit sensor...
User's Guide
Page 62
If the paper fed from Tray 2, but not under the photoconductors. Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. 3 Reinsert the tray. Clearing jams behind the inner ... The lower door opens with the inner door. 2 Pull the jammed paper up and then out of the tray. 3 Reinsert the tray. Jams under the photoconductors Follow these instructions to remove jams under the...
If the paper fed from Tray 2, but not under the photoconductors. Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. 3 Reinsert the tray. Clearing jams behind the inner ... The lower door opens with the inner door. 2 Pull the jammed paper up and then out of the tray. 3 Reinsert the tray. Jams under the photoconductors Follow these instructions to remove jams under the...
User's Guide
Page 63
...Jam or 201.xx Paper Jam may be hot. Clear the jam, and then replace the photoconductors. 2 1 4 Close the lower door, and then close the upper door. CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Clearing jams 63 ...Be careful not to cool before clearing jams from this area. Wait for the fuser to dislodge the photoconductors. 3 If the paper will not move, remove all four photoconductors (for more information, see "Removing the color supplies" on page 51). The lower door opens with the inner door. 2 Pull the jammed paper ...
...Jam or 201.xx Paper Jam may be hot. Clear the jam, and then replace the photoconductors. 2 1 4 Close the lower door, and then close the upper door. CAUTION: The fuser and the inside of the printer near the fuser may appear. 1 Open the upper and inner doors. Clearing jams 63 ...Be careful not to cool before clearing jams from this area. Wait for the fuser to dislodge the photoconductors. 3 If the paper will not move, remove all four photoconductors (for more information, see "Removing the color supplies" on page 51). The lower door opens with the inner door. 2 Pull the jammed paper ...
User's Guide
Page 64
Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. Wait for the fuser to the rear of the printer near the fuser may be hot. Close the fuser cover. 1 2 3 Close the lower door, and then close the ...the tabs and lift it forward. Pull the jammed paper up and to cool before clearing jams from this area. Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. CAUTION: The fuser and the inside of...
Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. Wait for the fuser to the rear of the printer near the fuser may be hot. Close the fuser cover. 1 2 3 Close the lower door, and then close the ...the tabs and lift it forward. Pull the jammed paper up and to cool before clearing jams from this area. Warning: To avoid overexposing the photoconductors, do not leave the inner door open longer than 10 minutes. 1 Open the upper and inner doors. CAUTION: The fuser and the inside of...
User's Guide
Page 70
...and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place ... toner cartridges. For more information, see "Removing the color supplies" on page 87. Cleaning the printhead lenses Clean the printhead lenses if you purchased the printer. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure....
...and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Warning: To avoid overexposing the photoconductors, do not remove the photoconductors for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place ... toner cartridges. For more information, see "Removing the color supplies" on page 87. Cleaning the printhead lenses Clean the printhead lenses if you purchased the printer. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for this procedure....
User's Guide
Page 73
...number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving is on the sides of the printer to lift it safely. Maintaining the printer 73 Make sure one is not covered by improper moving the printer CAUTION: The printer weighs 25.40 kg (56... lb); Follow these guidelines to avoid personal injury or printer damage: • Always use at least two people to order replacement photoconductor(s). Part number 40X3569 (120V/50-60Hz) 40X3570 ...
...number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving is on the sides of the printer to lift it safely. Maintaining the printer 73 Make sure one is not covered by improper moving the printer CAUTION: The printer weighs 25.40 kg (56... lb); Follow these guidelines to avoid personal injury or printer damage: • Always use at least two people to order replacement photoconductor(s). Part number 40X3569 (120V/50-60Hz) 40X3570 ...
User's Guide
Page 88
... Performing Self Test appears. For more information, see the User's Guide on page 88. • Remove and reinstall the photoconductors. The printer performs its power-on sequence, and then CONFIG MENU appears. 4 Press until Color Alignment appears, and then press . 5 Press again to align sets A through L. For more information about installing supplies, see...
... Performing Self Test appears. For more information, see the User's Guide on page 88. • Remove and reinstall the photoconductors. The printer performs its power-on sequence, and then CONFIG MENU appears. 4 Press until Color Alignment appears, and then press . 5 Press again to align sets A through L. For more information about installing supplies, see...
User's Guide
Page 89
... the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective. Printhead lenses are defective. Photoconductors may be defective. Troubleshooting 89 Replace the photoconductor units. Replace the photoconductor units. Clean the printhead lenses. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is on...
... the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective. Printhead lenses are defective. Photoconductors may be defective. Troubleshooting 89 Replace the photoconductor units. Replace the photoconductor units. Clean the printhead lenses. Light colored line, white line, or incorrectly colored line Example ABCDE ABCDE Cause Toner cartridge is on...
