Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
SurePOS 500 Series Hardware Service Guide for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 August 3, 2006 SY27-0417-02
Service Guide
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... Development | Department ZBDA | PO Box 12195 | Research Triangle Park, North Carolina 27709 USA | When you send information to IBM, you grant IBM a nonexclusive right to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73...© Copyright International Business Machines Corporation 2004, 2006. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Click Publications. | A form for reader's comments is also provided at the back of Retail Store Solutions documentation are available on...
... Development | Department ZBDA | PO Box 12195 | Research Triangle Park, North Carolina 27709 USA | When you send information to IBM, you grant IBM a nonexclusive right to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73...© Copyright International Business Machines Corporation 2004, 2006. Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. Click Publications. | A form for reader's comments is also provided at the back of Retail Store Solutions documentation are available on...
Service Guide
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... 23 Chapter 3. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC...
... 23 Chapter 3. Resolving problems 25 Start problem diagnosis here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4 PC...
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... E64; references to Model 544 also apply to Model E44; Related publications The SurePOS 500 Series library consists of this guide This guide provides information necessary to repair and maintain the IBM SurePOS® 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. references to... 2006 About this guide and other related publications are accessibility-enabled. © Copyright IBM Corp. 2004, 2006 xxi references to Model 564 also apply to assist in maintaining and repairing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. Read This First,...
... E64; references to Model 544 also apply to Model E44; Related publications The SurePOS 500 Series library consists of this guide This guide provides information necessary to repair and maintain the IBM SurePOS® 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. references to... 2006 About this guide and other related publications are accessibility-enabled. © Copyright IBM Corp. 2004, 2006 xxi references to Model 564 also apply to assist in maintaining and repairing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. Read This First,...
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...machine type for these models is 4840. references to Model 573 also apply to Models E63 and W63; System resources and the operating system may limit the use of both IBM and non-IBM input/output (I/O) devices - Figure 1 on page 2 shows a sample SurePOS 500 Models 5x3 and 544/564 ...to Models E44; references to Model 544 also apply to Models E43 and W43; Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4...
...machine type for these models is 4840. references to Model 573 also apply to Models E63 and W63; System resources and the operating system may limit the use of both IBM and non-IBM input/output (I/O) devices - Figure 1 on page 2 shows a sample SurePOS 500 Models 5x3 and 544/564 ...to Models E44; references to Model 544 also apply to Models E43 and W43; Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard features 3 Optional features 4 Dual-display feature 4...
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...| 17-in . Ex3 and Ex4 models are preloaded with Microsoft Windows XP Professional. | Table 1. SurePOS 500 Models 5x3 and 544/564 Features | ||| Model Operator terminal Audio | ||| 533/W33 12.1-in . Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 single-bulb No ||| 543/E43...on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533 only) v Three RS-232 serial ports, unpowered v One RS-232 serial port, powered v One 12-V, powered USB port v One ...
...| 17-in . Ex3 and Ex4 models are preloaded with Microsoft Windows XP Professional. | Table 1. SurePOS 500 Models 5x3 and 544/564 Features | ||| Model Operator terminal Audio | ||| 533/W33 12.1-in . Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3 single-bulb No ||| 543/E43...on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533 only) v Three RS-232 serial ports, unpowered v One RS-232 serial port, powered v One 12-V, powered USB port v One ...
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...optional, independent display can limit the use in Model 533 only, replaces HDD Dual-display feature The SurePOS 500 Models 5x3 and 544/564 provides simultaneous dual-display capability as a distributed model. Information displayed on the SurePOS 500 Models 5x3 and 544/564 operator display is powered ... 4FD, 2GN, 5GN, and 2GB) can be used at a time. v IBM 1.44-MB, external diskette drive v Three-track MSR v Dual-sided, single-track MSR (Japan and Korea only) v Mouse and keyboard "Y" cable v IBM SurePOS 500/600 Series Compact ANPOS Keyboard v 4610 SureMark Printer (Models TF6, TF7, IF6, ...
...optional, independent display can limit the use in Model 533 only, replaces HDD Dual-display feature The SurePOS 500 Models 5x3 and 544/564 provides simultaneous dual-display capability as a distributed model. Information displayed on the SurePOS 500 Models 5x3 and 544/564 operator display is powered ... 4FD, 2GN, 5GN, and 2GB) can be used at a time. v IBM 1.44-MB, external diskette drive v Three-track MSR v Dual-sided, single-track MSR (Japan and Korea only) v Mouse and keyboard "Y" cable v IBM SurePOS 500/600 Series Compact ANPOS Keyboard v 4610 SureMark Printer (Models TF6, TF7, IF6, ...
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... Linux only) v Advanced Configuration and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000...
... Linux only) v Advanced Configuration and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 5 System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000...
Service Guide
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...using a countertop integration tray, the base foot on the left side, when facing the unit. Figure 3 shows a SurePOS 500 Models 5x3 and 544/564 and an IBM 4610 SureMark printer mounted to the counter or you are two variations of the countertop mounting option. Figure 3. Countertop mounting... is replaced with integration tray Chapter 1. If you can mount the free-standing base foot to a countertop integration tray. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7 Note: With the countertop integration tray option, the printer is always mounted...
...using a countertop integration tray, the base foot on the left side, when facing the unit. Figure 3 shows a SurePOS 500 Models 5x3 and 544/564 and an IBM 4610 SureMark printer mounted to the counter or you are two variations of the countertop mounting option. Figure 3. Countertop mounting... is replaced with integration tray Chapter 1. If you can mount the free-standing base foot to a countertop integration tray. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7 Note: With the countertop integration tray option, the printer is always mounted...
Service Guide
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Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop option, except that ...the cash drawer can be secured to a countertop. Figure 5. Cash-drawer mounting option with keyboard integration tray, distributed character display and IBM 4820 SurePoint® Solution display option. Figure 5 shows the full-size cash-drawer mounting option with keyboard integration tray, integrated character ...
Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 and 544/564 cash-drawer mounting option is similar to the countertop option, except that ...the cash drawer can be secured to a countertop. Figure 5. Cash-drawer mounting option with keyboard integration tray, distributed character display and IBM 4820 SurePoint® Solution display option. Figure 5 shows the full-size cash-drawer mounting option with keyboard integration tray, integrated character ...
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August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option. Wall mounting option Chapter 1. Figure 7. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11
August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option. Wall mounting option Chapter 1. Figure 7. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11
Service Guide
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Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13 Remote display tablet mounting option Chapter 1. August 3, 2006 Display mounting option Figure 9.
Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 13 Remote display tablet mounting option Chapter 1. August 3, 2006 Display mounting option Figure 9.
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...port assignment Port assignment Addresses IRQ level IBM PS/2 keyboard 60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. These ports have an IBM-supplied driver for keyboard and mouse. ...available Serial B 02F8-02FF 3 User available Serial C Serial D Serial E Serial F Ports C, D, E, and F are dynamically assigned. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 15 Table 2. August 3, 2006 System management v 4610 SureMark Single Station Thermal Printer ...
...port assignment Port assignment Addresses IRQ level IBM PS/2 keyboard 60 and 64 1 Mouse 60 and 64 12 The SurePOS 500 Models 5x3 and 544/564 has an integrated Ethernet subsystem. These ports have an IBM-supplied driver for keyboard and mouse. ...available Serial B 02F8-02FF 3 User available Serial C Serial D Serial E Serial F Ports C, D, E, and F are dynamically assigned. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 15 Table 2. August 3, 2006 System management v 4610 SureMark Single Station Thermal Printer ...
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... (all models except Model 573) (not shown) Fan, variable speed, HDD with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512 MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A. touch screen ...models except 573) 1 Cover kit, top, center, hinge (Model 573 only) 1 Cover, front, hard disk drive - touch screen assembly, 12-inch, single-bulb (Models 533, 553) 1 Tablet - touch screen assembly, 15-inch (Model 563, 564 only) 1 Tablet - August 3, 2006 Asm-
... (all models except Model 573) (not shown) Fan, variable speed, HDD with mounting bracket (Model 573 only) (not shown) 1 Speaker kit 1 ESD shield 1 CompactFlash, 512 MB (not shown) 1 Cable kit, HDD (not shown) 1 Kit, screw (not shown) 1 Kit, tablet stand adapter (Model 573 only) (not shown) Appendix A. touch screen ...models except 573) 1 Cover kit, top, center, hinge (Model 573 only) 1 Cover, front, hard disk drive - touch screen assembly, 12-inch, single-bulb (Models 533, 553) 1 Tablet - touch screen assembly, 15-inch (Model 563, 564 only) 1 Tablet - August 3, 2006 Asm-
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...your comments in this form. IBM or any obligation to you. SY27-0417-02 Overall, how satisfied are you that you ? Name Company or Organization Phone No. Address May we contact you state on this book? Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for... distribute your tasks Very Satisfied h h h h h h Satisfied h h h h h h Neutral h h h h h h Dissatisfied h h h h h h Very Dissatisfied h h h h h h Please tell us how we can improve this book: Thank you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No.
...your comments in this form. IBM or any obligation to you. SY27-0417-02 Overall, how satisfied are you that you ? Name Company or Organization Phone No. Address May we contact you state on this book? Readers' comments-we would like to hear from you SurePOS 500 Series Hardware Service Guide for... distribute your tasks Very Satisfied h h h h h h Satisfied h h h h h h Neutral h h h h h h Dissatisfied h h h h h h Very Dissatisfied h h h h h h Please tell us how we can improve this book: Thank you for Models 533, 543, 544, 553, 563, 564, 573, and 5A3 Publication No.