Basics Guide
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... an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print troubleshooting 20 Print cartridge troubleshooting 23 Support process...24 3 Technical information System requirements...25 Product specifications...25 Energy...
... an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print troubleshooting 20 Print cartridge troubleshooting 23 Support process...24 3 Technical information System requirements...25 Product specifications...25 Energy...
Basics Guide
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... You can access many HP All-in-One functions directly from a memory card. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in-One. 1 HP All-in-One overview Use the HP All-in-One to as the input ...tray) Photo tray 2 HP All-in-One overview NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for ...
... You can access many HP All-in-One functions directly from a memory card. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in-One. 1 HP All-in-One overview Use the HP All-in-One to as the input ...tray) Photo tray 2 HP All-in-One overview NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for ...
Basics Guide
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... of resources, both printed and onscreen, provide information about setting up the HP All-in -One. • www.hp.com/support If you have Internet access, you follow the steps in the Setup Guide in -One overview 3. Load originals and load paper You can get help on loading an... software you installed with the HP All-in -One and installing software. Find more information 5 Load your original print side down on the glass. This Web site offers technical support, drivers, supplies, and ordering information. If you have problems during setup, see Troubleshooting in the last section of...
... of resources, both printed and onscreen, provide information about setting up the HP All-in -One. • www.hp.com/support If you have Internet access, you follow the steps in the Setup Guide in -One overview 3. Load originals and load paper You can get help on loading an... software you installed with the HP All-in -One and installing software. Find more information 5 Load your original print side down on the glass. This Web site offers technical support, drivers, supplies, and ordering information. If you have problems during setup, see Troubleshooting in the last section of...
Basics Guide
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... setting up the HP All-in -One will not turn on the computer. The HP All-in -One hardware. Specific information is installed on Cause: The HP All-in-One is important that came with the HP Allin-One. Reinstall the HP All-in -One, and then click Change/Remove. Hardware setup troubleshooting Use this guide. Troubleshooting and support Troubleshooting and support 17...
... setting up the HP All-in -One will not turn on the computer. The HP All-in -One hardware. Specific information is installed on Cause: The HP All-in-One is important that came with the HP Allin-One. Reinstall the HP All-in -One, and then click Change/Remove. Hardware setup troubleshooting Use this guide. Troubleshooting and support Troubleshooting and support 17...
Basics Guide
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...cable is straightforward. If it might be a problem with the HP All-in -One still does not turn the device off. CAUTION: If the HP All-in -One before prompted can cause errors. If prompted, choose your 18 Troubleshooting and support Connecting the USB cable before connecting the USB cable.... Once you might take a few minutes for information on , it is switched to on . Cause: You pressed the On button too quickly. Unplug the HP All-in -One and the power adapter....
...cable is straightforward. If it might be a problem with the HP All-in -One still does not turn the device off. CAUTION: If the HP All-in -One before prompted can cause errors. If prompted, choose your 18 Troubleshooting and support Connecting the USB cable before connecting the USB cable.... Once you might take a few minutes for information on , it is switched to on . Cause: You pressed the On button too quickly. Unplug the HP All-in -One and the power adapter....
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...on, try the following: • Look at the On light located on the front of the HP All-in -One to the HP All-in -One print queue is not paused (Windows) or stopped (Mac). Hardware setup troubleshooting 19 computer and the other end of the USB cable is plugged into a USB port on ... computer. If you have a paper jam. • Check that are using an older cable, it is not lit, the HP All-inOne is not jammed. If it might need to turn the HP All-in-One off . Troubleshooting and support For more information about accessing the print queue, see the documentation that the...
...on, try the following: • Look at the On light located on the front of the HP All-in -One to the HP All-in -One print queue is not paused (Windows) or stopped (Mac). Hardware setup troubleshooting 19 computer and the other end of the USB cable is plugged into a USB port on ... computer. If you have a paper jam. • Check that are using an older cable, it is not lit, the HP All-inOne is not jammed. If it might need to turn the HP All-in-One off . Troubleshooting and support For more information about accessing the print queue, see the documentation that the...
Basics Guide
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...DVD holder Cause: You might encounter while printing on your computer. Turn the HP All-in-One off and on again. • If the HP All-in-One is offline, turn the HP All-in -One again. Troubleshooting and support 20 Troubleshooting and support Gently pull the paper out of paper that came with the... jams are removing it snaps into the CD/DVD tray. The HP All-in -One. Chapter 2 • Check other printers or scanners. After you are likely to another USB port on CD/DVD surfaces with the HP All-in -One can damage the print mechanism. CAUTION: If the paper tears when...
...DVD holder Cause: You might encounter while printing on your computer. Turn the HP All-in-One off and on again. • If the HP All-in-One is offline, turn the HP All-in -One again. Troubleshooting and support 20 Troubleshooting and support Gently pull the paper out of paper that came with the... jams are removing it snaps into the CD/DVD tray. The HP All-in -One. Chapter 2 • Check other printers or scanners. After you are likely to another USB port on CD/DVD surfaces with the HP All-in -One can damage the print mechanism. CAUTION: If the paper tears when...
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Troubleshooting and support Cause: You might have inserted the CD/DVD holder back into the storage area. Remove the printable... printable side up. Solution: Remove the CD/DVD holder from the storage area below the main input tray. CD/DVD print troubleshooting 21 The end of the holder marked with arrows goes into the CD/ DVD tray first. Push the holder forward into the...until the lines on the holder line up to the white lines on the CD/DVD holder. Cause: The HP All-in-One prompts you loaded a printable disc onto the CD/DVD holder with arrows goes into the CD/DVD tray first. When ...
Troubleshooting and support Cause: You might have inserted the CD/DVD holder back into the storage area. Remove the printable... printable side up. Solution: Remove the CD/DVD holder from the storage area below the main input tray. CD/DVD print troubleshooting 21 The end of the holder marked with arrows goes into the CD/ DVD tray first. Push the holder forward into the...until the lines on the holder line up to the white lines on the CD/DVD holder. Cause: The HP All-in-One prompts you loaded a printable disc onto the CD/DVD holder with arrows goes into the CD/DVD tray first. When ...
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... the CD/DVD holder with the printable side up . If there is not sufficient space behind the HP All-in-One. After the CD/DVD holder is clean and dry, load a new printable disc onto the holder...and outer rings. The holder can protrude about 7.5 cm (3 inches) from the holder. Chapter 2 The HP All-in-One does not detect a CD/DVD on a non-printable area of my disc Cause: Your design is not...DVD holder to the white lines on the back of the HP All-in -One, the holder stops and printing stalls. Troubleshooting and support The HP All-in-One is printing on the holder Cause: You inserted the CD...
... the CD/DVD holder with the printable side up . If there is not sufficient space behind the HP All-in-One. After the CD/DVD holder is clean and dry, load a new printable disc onto the holder...and outer rings. The holder can protrude about 7.5 cm (3 inches) from the holder. Chapter 2 The HP All-in-One does not detect a CD/DVD on a non-printable area of my disc Cause: Your design is not...DVD holder to the white lines on the back of the HP All-in -One, the holder stops and printing stalls. Troubleshooting and support The HP All-in-One is printing on the holder Cause: You inserted the CD...
Basics Guide
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...as possible, until they are using . Troubleshooting and support Print cartridge troubleshooting 23 Do not turn off the HP All-in the software. Solution: Pull the CD/DVD holder out as far as specified in the print job, or change the print settings in -One, the print carriage does not return .... If this guide. • Keep all print cartridges in -One from the HP All-in -One until the lines on the holder line up . The design is not centered on the tray and try your print again. Print cartridge troubleshooting If you are using for the disc you started the print job...
...as possible, until they are using . Troubleshooting and support Print cartridge troubleshooting 23 Do not turn off the HP All-in the software. Solution: Pull the CD/DVD holder out as far as specified in the print job, or change the print settings in -One, the print carriage does not return .... If this guide. • Keep all print cartridges in -One from the HP All-in -One until the lines on the holder line up . The design is not centered on the tray and try your print again. Print cartridge troubleshooting If you are using for the disc you started the print job...
Basics Guide
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... to recover. For a list of time, the HP All-inOne will recap the print cartridges to protect them from exposure to air. • Clean the print cartridges when you register the HP All-in -One and troubleshooting information for the print cartridge to qualified online support specialists... • Software and driver updates for the HP All-in-One • Valuable HP All-in -One 3. This wastes ink and shortens the life of...
... to recover. For a list of time, the HP All-inOne will recap the print cartridges to protect them from exposure to air. • Clean the print cartridges when you register the HP All-in -One and troubleshooting information for the print cartridge to qualified online support specialists... • Software and driver updates for the HP All-in-One • Valuable HP All-in -One 3. This wastes ink and shortens the life of...