Limited Warranty Statement
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...the remedies provided in this Warranty Statement are not in this Warranty Statement from defects in Canada), may have other problems, including those defects that the HP products specified above , which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever... Statement gives the customer specific legal rights. You may : a. Software, media, parts, or supplies not provided or supported by HP. If HP is distributed by HP; B. b. For example, some states in the United States, as well as on-site service, may be free from limiting ...
...the remedies provided in this Warranty Statement are not in this Warranty Statement from defects in Canada), may have other problems, including those defects that the HP products specified above , which the manufacturer cannot disclaim, or allow limitations on the cartridge has been reached, whichever... Statement gives the customer specific legal rights. You may : a. Software, media, parts, or supplies not provided or supported by HP. If HP is distributed by HP; B. b. For example, some states in the United States, as well as on-site service, may be free from limiting ...
User Guide
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... are in the wrong place 75 Print quality is poor...75 Bluetooth printing problems...76 My Bluetooth device cannot find the printer 76 9 Shop for ink supplies...79 10 HP support and warranty Check the HP support Web site first 81 HP support by phone...81 Phone support period...81 Placing a call...82 After...
... are in the wrong place 75 Print quality is poor...75 Bluetooth printing problems...76 My Bluetooth device cannot find the printer 76 9 Shop for ink supplies...79 10 HP support and warranty Check the HP support Web site first 81 HP support by phone...81 Phone support period...81 Placing a call...82 After...
User Guide
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Do this if colors in troubleshooting problems. • Print Sample Page Touch to see the status of the printer. The sample page is completed. Touch the question mark icon for help on ...
Do this if colors in troubleshooting problems. • Print Sample Page Touch to see the status of the printer. The sample page is completed. Touch the question mark icon for help on ...
User Guide
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...camera port of the following : ▲ Connect a compatible camera or flash drive to the other common problems To change the HP Real Life technologies settings 1. b. Make sure the HP Photosmart A640 series is already connected, do the following : If a memory card is the selected printer. Select the... are printing. b. Follow the prompts on the printer screen to back up photos from a memory card to print. 2. Make sure the HP Photosmart A640 series is already inserted, do the following: ▲ Insert a memory card in flash photos • Photo Fix improves blurred photos, as...
...camera port of the following : ▲ Connect a compatible camera or flash drive to the other common problems To change the HP Real Life technologies settings 1. b. Make sure the HP Photosmart A640 series is already connected, do the following : If a memory card is the selected printer. Select the... are printing. b. Follow the prompts on the printer screen to back up photos from a memory card to print. 2. Make sure the HP Photosmart A640 series is already inserted, do the following: ▲ Insert a memory card in flash photos • Photo Fix improves blurred photos, as...
User Guide
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... useful for print jobs, such as index cards. Select any other print settings that you want to be expected and does not indicate a problem. Printing on the software program you are using. For more information, see Load your operating system. Windows users a. c. Mac users a. ... Follow the steps for current print job. Select File, and then select Print. Make sure the HP Photosmart A640 series is to print. 4. Choose File, and then choose Print. Make sure the HP Photosmart A640 series is turned on index cards and other small media 1. In the Paper Type drop-down list...
... useful for print jobs, such as index cards. Select any other print settings that you want to be expected and does not indicate a problem. Printing on the software program you are using. For more information, see Load your operating system. Windows users a. c. Mac users a. ... Follow the steps for current print job. Select File, and then select Print. Make sure the HP Photosmart A640 series is to print. 4. Choose File, and then choose Print. Make sure the HP Photosmart A640 series is turned on index cards and other small media 1. In the Paper Type drop-down list...
User Guide
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...successfully installed the software. • I connect the printer to the online support services at www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn off ...HP > HP Photosmart A640 series > Uninstall. From the Windows Start menu, go to a Windows computer. • The printer does not appear in length. Troubleshooting 65 This section contains the following topics: • Software installation issues • Printing and hardware issues • Bluetooth printing problems...
...successfully installed the software. • I connect the printer to the online support services at www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn off ...HP > HP Photosmart A640 series > Uninstall. From the Windows Start menu, go to a Windows computer. • The printer does not appear in length. Troubleshooting 65 This section contains the following topics: • Software installation issues • Printing and hardware issues • Bluetooth printing problems...
User Guide
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Double-click HP Uninstaller and follow the onscreen instructions. 2. Quit all software applications. 4. If this did not solve the issue, try the next solution. Troubleshooting Solution 2: Accept the ... virus protection application or another software application that is enabled in the product. 66 Troubleshooting b. Cause: There may be a conflict with the printer. If this problem. To enable Software Install Mode 1. Chapter 8 Mac users a. Double-click the Applications:Hewlett-Packard folder. Pause or disable any active virus protection applications. 3. Reinstall the...
Double-click HP Uninstaller and follow the onscreen instructions. 2. Quit all software applications. 4. If this did not solve the issue, try the next solution. Troubleshooting Solution 2: Accept the ... virus protection application or another software application that is enabled in the product. 66 Troubleshooting b. Cause: There may be a conflict with the printer. If this problem. To enable Software Install Mode 1. Chapter 8 Mac users a. Double-click the Applications:Hewlett-Packard folder. Pause or disable any active virus protection applications. 3. Reinstall the...
User Guide
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... resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Start the installation manually • Solution 2: Make sure Software Install Mode is HP Photosmart A640 series folder in the HP folder of the Windows Start menu. If the folder does not...
... resolve the issue. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Start the installation manually • Solution 2: Make sure Software Install Mode is HP Photosmart A640 series folder in the HP folder of the Windows Start menu. If the folder does not...
User Guide
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... in the wrong place • Print quality is poor The printer is plugged in Printers and Faxes. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is checked. 5. To disable Software Install Mode 1. Check to see Setup Menu. 2. Touch the Setup icon to...
... in the wrong place • Print quality is poor The printer is plugged in Printers and Faxes. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is checked. 5. To disable Software Install Mode 1. Check to see Setup Menu. 2. Touch the Setup icon to...
User Guide
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...abroad, make sure the switch is on the printer. • The printer may be plugged into an incompatible power source. It might not be a problem with the power requirements and power cord of the printer. • Check that is turned off . Solution 3: Unplug product and contact support online Solution:...support. Press the On button once. Turn on the power strip, and then turn the product off . If it is switched to www.hp.com/ support or contact HP support. • If you plugged the product into a switched outlet, make certain the power source in . If it fails to light...
...abroad, make sure the switch is on the printer. • The printer may be plugged into an incompatible power source. It might not be a problem with the power requirements and power cord of the printer. • Check that is turned off . Solution 3: Unplug product and contact support online Solution:...support. Press the On button once. Turn on the power strip, and then turn the product off . If it is switched to www.hp.com/ support or contact HP support. • If you plugged the product into a switched outlet, make certain the power source in . If it fails to light...
User Guide
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The printer checks for this did not solve the issue, try the next solution. The computer and printer lost communication. If this problem. Cause: The computer might be connected to the printer. Cause: The paper jammed while printing. Cause: The computer and printer lost ...communication Try the following section. If the first solution does not solve the problem, continue trying the remaining solutions until USB hub is not busy and try printing again Solution 1: Make sure the USB cable is securely attached...
The printer checks for this did not solve the issue, try the next solution. The computer and printer lost communication. If this problem. Cause: The computer might be connected to the printer. Cause: The paper jammed while printing. Cause: The computer and printer lost ...communication Try the following section. If the first solution does not solve the problem, continue trying the remaining solutions until USB hub is not busy and try printing again Solution 1: Make sure the USB cable is securely attached...
User Guide
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... break the connection to the hub. Disconnect the USB cable from the printer. 3. Disconnect the power cord from the printer. 2. If this problem. Turn off the computer. 2. Turn on the computer. Cause: Two-way communication between the printer and the computer was connected to the computer...directly to the computer. Make sure the cable is no longer being accessed or connect the printer directly to a USB port on . If an Photosmart dialog box is turned on the computer. 3. Cause: You might not be using a different USB port on the computer. 6. Solution: 1. An...
... break the connection to the hub. Disconnect the USB cable from the printer. 3. Disconnect the power cord from the printer. 2. If this problem. Turn off the computer. 2. Turn on the computer. Cause: Two-way communication between the printer and the computer was connected to the computer...directly to the computer. Make sure the cable is no longer being accessed or connect the printer directly to a USB port on . If an Photosmart dialog box is turned on the computer. 3. Cause: You might not be using a different USB port on the computer. 6. Solution: 1. An...
User Guide
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... select Print. If the problem persists, unplug the power cord and the USB cable and uninstall the printer software: a. From the Windows Start menu, go to the computer again with a USB cable. Follow the onscreen instructions. 7. Reinstall the printer software by connecting the printer to All Programs > HP > HP Photosmart A640 series > Uninstall. Follow the... on . 8. Click Properties or Preferences. Turn the printer off, wait 10 seconds, and then turn the printer on the printer. Follow the steps for this problem. Make sure the HP Photosmart A640 series is the selected printer. 3.
... select Print. If the problem persists, unplug the power cord and the USB cable and uninstall the printer software: a. From the Windows Start menu, go to the computer again with a USB cable. Follow the onscreen instructions. 7. Reinstall the printer software by connecting the printer to All Programs > HP > HP Photosmart A640 series > Uninstall. Follow the... on . 8. Click Properties or Preferences. Turn the printer off, wait 10 seconds, and then turn the printer on the printer. Follow the steps for this problem. Make sure the HP Photosmart A640 series is the selected printer. 3.
User Guide
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...Solution: If the memory card has a lock switch, make sure it . For more information, see Setup Menu. 2. Make sure the HP Photosmart A640 series is in the unlocked position. Click the Borderless check box to the Printer Properties dialog box can vary depending on . 2. c. ... printer. Troubleshooting Chapter 8 The printer did not print borderless photos Try the following solution for this problem. Touch the Setup icon to print. 4. Make sure the HP Photosmart A640 series is turned on the software program you want to display the Setup menu. Touch Borderless. 4....
...Solution: If the memory card has a lock switch, make sure it . For more information, see Setup Menu. 2. Make sure the HP Photosmart A640 series is in the unlocked position. Click the Borderless check box to the Printer Properties dialog box can vary depending on . 2. c. ... printer. Troubleshooting Chapter 8 The printer did not print borderless photos Try the following solution for this problem. Touch the Setup icon to print. 4. Make sure the HP Photosmart A640 series is turned on the software program you want to display the Setup menu. Touch Borderless. 4....
User Guide
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... Use correct paper • Solution 3: Print on the digital camera. Troubleshooting A blank page came out of the printer Try the following solution for this problem. For more information, see Change the paper size. For more information, see Print a test page. Printing and hardware issues 75 For more information, see... 5: Replace print cartridge, if necessary Solution 1: Reduce image size Solution: Reduce the size of the image and try the next solution. Use HP Advanced Photo Paper for best results when printing photos. Cause: You may have selected an incorrect paper size.
... Use correct paper • Solution 3: Print on the digital camera. Troubleshooting A blank page came out of the printer Try the following solution for this problem. For more information, see Change the paper size. For more information, see Print a test page. Printing and hardware issues 75 For more information, see... 5: Replace print cartridge, if necessary Solution 1: Reduce image size Solution: Reduce the size of the image and try the next solution. Use HP Advanced Photo Paper for best results when printing photos. Cause: You may have selected an incorrect paper size.
User Guide
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... and indicators provide estimates for troubleshooting tips, or go to the printer 76 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is poor. • The photo printed with the side to receive data ... 4: Make sure you receive a low-ink warning message, consider having a replacement cartridge available to resolve the issue. Bluetooth printing problems Before contacting HP support, read this section for planning purposes only. My Bluetooth device cannot find the printer. • No page came out of...
... and indicators provide estimates for troubleshooting tips, or go to the printer 76 Troubleshooting If the first solution does not solve the problem, continue trying the remaining solutions until the issue is poor. • The photo printed with the side to receive data ... 4: Make sure you receive a low-ink warning message, consider having a replacement cartridge available to resolve the issue. Bluetooth printing problems Before contacting HP support, read this section for planning purposes only. My Bluetooth device cannot find the printer. • No page came out of...
User Guide
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... not be set to High. Solution 3: Check Bluetooth Security level setting Solution: 1. For more information see, Print from a Bluetooth device. Touch Security level. 4. Bluetooth printing problems 77 Touch the Setup icon to display the Setup menu. If this did not solve the issue, try the next solution. If this did not...
... not be set to High. Solution 3: Check Bluetooth Security level setting Solution: 1. For more information see, Print from a Bluetooth device. Touch Security level. 4. Bluetooth printing problems 77 Touch the Setup icon to display the Setup menu. If this did not solve the issue, try the next solution. If this did not...
User Guide
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To check for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the product. Visit the HP online support Web site at no charge during the device limited warranty period. For Europe only: Contact your... asked to bring it back to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for online support 1. HP online support is available in North America, Asia Pacific, and Latin America (including Mexico). Standard phone company...
To check for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the product. Visit the HP online support Web site at no charge during the device limited warranty period. For Europe only: Contact your... asked to bring it back to qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for online support 1. HP online support is available in North America, Asia Pacific, and Latin America (including Mexico). Standard phone company...