User Guide
Page 5
... appear 71 The computer and printer lost communication 71 The printer would not print when it was connected to the computer with a USB cable through another USB device 72 An Unknown device message appeared (Windows only 72 The document or photo did not print using the selected default print settings... Bluetooth printing problems...76 My Bluetooth device cannot find the printer 76 9 Shop for ink supplies...79 10 HP support and warranty Check the HP support Web site first 81 HP support by phone...81 Phone support period...81 Placing a call...82 After the phone support period 82 Additional ...
... appear 71 The computer and printer lost communication 71 The printer would not print when it was connected to the computer with a USB cable through another USB device 72 An Unknown device message appeared (Windows only 72 The document or photo did not print using the selected default print settings... Bluetooth printing problems...76 My Bluetooth device cannot find the printer 76 9 Shop for ink supplies...79 10 HP support and warranty Check the HP support Web site first 81 HP support by phone...81 Phone support period...81 Placing a call...82 After the phone support period 82 Additional ...
User Guide
Page 10
...Photosmart at a glance Figure 2-1 Front and rear views Get started Label 1 2 3 4 5 6 7 8 9 10 11 8 Get started Description Input tray: Load paper here. Paper-width guide: Move to the width of the current paper to a computer using a USB cable (purchased separately) here. Memory card slots: Insert memory cards here. USB... opens automatically when you open ): The printer deposits prints here. Input tray extension: Pull out to insert or remove the HP 110 Tri-color Inkjet print cartridge. Print cartridge door: Open to support paper. Power cord connection: Connect the power cord ...
...Photosmart at a glance Figure 2-1 Front and rear views Get started Label 1 2 3 4 5 6 7 8 9 10 11 8 Get started Description Input tray: Load paper here. Paper-width guide: Move to the width of the current paper to a computer using a USB cable (purchased separately) here. Memory card slots: Insert memory cards here. USB... opens automatically when you open ): The printer deposits prints here. Input tray extension: Pull out to insert or remove the HP 110 Tri-color Inkjet print cartridge. Print cartridge door: Open to support paper. Power cord connection: Connect the power cord ...
User Guide
Page 20
...model for best results. For more information, see Use Photo Fix. • Red Eye Removal: Touch to change the mode between HP Advanced Photo (default), HP Premium Photo, Other, Plain, or Other, Photo. Touching Yes restores the original factory preferences. • Language: Touch to turn Demo... (default). For more information, see Software installation. If no interaction with the demo takes place within two minutes, a slideshow starts with a USB cable. If you select affects the colors in your photos. • Print Quality: Touch to turn Photo Fix enhancements On (default) or Off....
...model for best results. For more information, see Use Photo Fix. • Red Eye Removal: Touch to change the mode between HP Advanced Photo (default), HP Premium Photo, Other, Plain, or Other, Photo. Touching Yes restores the original factory preferences. • Language: Touch to turn Demo... (default). For more information, see Software installation. If no interaction with the demo takes place within two minutes, a slideshow starts with a USB cable. If you select affects the colors in your photos. • Print Quality: Touch to turn Photo Fix enhancements On (default) or Off....
User Guide
Page 34
Wait until the light remains solid. For information on non-HP digital cameras. 32 Print without a computer When prompted, remove the storage device. To print using the USB cable that came with your PictBridge device for printing from a memory card to another device You can ... Print from a PictBridge-certified camera or device This section describes the procedure for specific information. The procedure for more information about the USB configuration setting. The memory card/camera port light flashes while the camera establishes a connection to the camera port. 2. NOTE: If...
Wait until the light remains solid. For information on non-HP digital cameras. 32 Print without a computer When prompted, remove the storage device. To print using the USB cable that came with your PictBridge device for printing from a memory card to another device You can ... Print from a PictBridge-certified camera or device This section describes the procedure for specific information. The procedure for more information about the USB configuration setting. The memory card/camera port light flashes while the camera establishes a connection to the camera port. 2. NOTE: If...
User Guide
Page 67
... the onscreen instructions. Uninstall the printer software: Windows users a. Troubleshooting 8 Troubleshooting Before contacting HP support, read this section for troubleshooting tips or go to Programs > HP > HP Photosmart A640 series > Uninstall. Troubleshooting 65 If the first solution does not solve the problem, continue ...only, but I have already successfully installed the software. • I connect the printer to resolve the issue. TIP: HP recommends using a USB cable 3 meters (10 feet) or less in Printers and Faxes (Windows only) • The installation did not start ...
... the onscreen instructions. Uninstall the printer software: Windows users a. Troubleshooting 8 Troubleshooting Before contacting HP support, read this section for troubleshooting tips or go to Programs > HP > HP Photosmart A640 series > Uninstall. Troubleshooting 65 If the first solution does not solve the problem, continue ...only, but I have already successfully installed the software. • I connect the printer to resolve the issue. TIP: HP recommends using a USB cable 3 meters (10 feet) or less in Printers and Faxes (Windows only) • The installation did not start ...
User Guide
Page 68
... the following solution for this did not solve the issue, try the next solution. To enable Software Install Mode 1. Double-click HP Uninstaller and follow the onscreen instructions. 2. Pause or disable any active virus protection applications. 3. Cause: There may be a conflict...Hardware Wizard appears when I connect the printer to display the Setup menu. Solution 3: Retry the installation Solution: Disconnect and reconnect the USB cable, and then retry the installation. Cause: The Software Install Mode is checked. 6. Double-click the Applications:Hewlett-Packard folder. Reinstall...
... the following solution for this did not solve the issue, try the next solution. To enable Software Install Mode 1. Double-click HP Uninstaller and follow the onscreen instructions. 2. Pause or disable any active virus protection applications. 3. Cause: There may be a conflict...Hardware Wizard appears when I connect the printer to display the Setup menu. Solution 3: Retry the installation Solution: Disconnect and reconnect the USB cable, and then retry the installation. Cause: The Software Install Mode is checked. 6. Double-click the Applications:Hewlett-Packard folder. Reinstall...
User Guide
Page 71
...to your computer without installing software, disable Software Install Mode on the printer and then connect the printer to your computer with a USB cable through another USB device • An Unknown device message appeared (Windows only) • The document or photo did not print using the selected ...not appear • The computer and printer lost communication • The printer would not print when it was connected to the computer with a USB cable. Touch Software Install Mode. 4. Touch Preferences. 3. Try the following topics: • The printer is plugged in, but it will not turn...
...to your computer without installing software, disable Software Install Mode on the printer and then connect the printer to your computer with a USB cable through another USB device • An Unknown device message appeared (Windows only) • The document or photo did not print using the selected ...not appear • The computer and printer lost communication • The printer would not print when it was connected to the computer with a USB cable. Touch Software Install Mode. 4. Touch Preferences. 3. Try the following topics: • The printer is plugged in, but it will not turn...
User Guide
Page 73
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the USB cable is securely attached • Solution 2: Make sure that the printer is turned on • Solution 3: Make sure that the printer power cord is...sure that the printer power cord is securely attached • Solution 4: Wait until USB hub is not busy and try printing again Solution 1: Make sure the USB cable is securely attached Solution: Make sure the USB cable is turned on the back of the jammed paper to remove it, try removing it...
...If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Make sure the USB cable is securely attached • Solution 2: Make sure that the printer is turned on • Solution 3: Make sure that the printer power cord is...sure that the printer power cord is securely attached • Solution 4: Wait until USB hub is not busy and try printing again Solution 1: Make sure the USB cable is securely attached Solution: Make sure the USB cable is turned on the back of the jammed paper to remove it, try removing it...
User Guide
Page 74
... not solve the issue, try to the printer. Disconnect the USB cable from the computer. 5. Disconnect the power cord from the printer. 3. Wait about 10 seconds. 72 Troubleshooting If this procedure using a USB hub or docking station that the printer power cord is securely ...Try printing again. Accessing another USB device Try the following solution for this problem. If an Photosmart dialog box is turned on the computer. 6. Cause: Two-way communication between the printer and the computer was connected to the computer with a USB cable through another device can temporarily ...
... not solve the issue, try to the printer. Disconnect the USB cable from the computer. 5. Disconnect the power cord from the printer. 3. Wait about 10 seconds. 72 Troubleshooting If this procedure using a USB hub or docking station that the printer power cord is securely ...Try printing again. Accessing another USB device Try the following solution for this problem. If an Photosmart dialog box is turned on the computer. 6. Cause: Two-way communication between the printer and the computer was connected to the computer with a USB cable through another device can temporarily ...
User Guide
Page 75
...Windows Start menu, go to the computer again with a USB cable. The software could not identify the printer because the printer-USB connection may be defective. Follow the steps for this problem. b. Make sure the HP Photosmart A640 series is the selected printer. 3. NOTE: The path to... computer. 9. Printing and hardware issues 73 Windows users a. c. Make sure the HP Photosmart A640 series is the selected printer. Troubleshooting 4. If the problem persists, unplug the power cord and the USB cable and uninstall the printer software: a. Turn the printer off, wait 10 seconds, ...
...Windows Start menu, go to the computer again with a USB cable. The software could not identify the printer because the printer-USB connection may be defective. Follow the steps for this problem. b. Make sure the HP Photosmart A640 series is the selected printer. 3. NOTE: The path to... computer. 9. Printing and hardware issues 73 Windows users a. c. Make sure the HP Photosmart A640 series is the selected printer. Troubleshooting 4. If the problem persists, unplug the power cord and the USB cable and uninstall the printer software: a. Turn the printer off, wait 10 seconds, ...
User Guide
Page 85
11 Specifications This section lists the minimum system requirements for installing the Photosmart software, and provides selected printer specifications. • System requirements • Printer specifications System requirements Operating System Windows XP Home...174; Internet Explorer® 6.0 or higher Mac OS: Any web browser Connectivity • Available USB port and USB cable (purchased separately), if printing from a computer • Internet access recommended Printer specifications Connectivity USB 2.0 full-speed: Windows XP Home, XP Professional, Vista or Vista 64-bit Image File ...
11 Specifications This section lists the minimum system requirements for installing the Photosmart software, and provides selected printer specifications. • System requirements • Printer specifications System requirements Operating System Windows XP Home...174; Internet Explorer® 6.0 or higher Mac OS: Any web browser Connectivity • Available USB port and USB cable (purchased separately), if printing from a computer • Internet access recommended Printer specifications Connectivity USB 2.0 full-speed: Windows XP Home, XP Professional, Vista or Vista 64-bit Image File ...
User Guide
Page 86
...) in length PictBridge: Using the camera port Motion JPEG Quicktime MPEG-1 Margins Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm (0.0 inches) ; Media Types HP Advanced Photo Paper (recommended) Cards (index, A6, L-size) Environmental Specifications: In the presence of 10 x 30 cm (4 x 12 inches) photo paper ...) per sheet 10 sheets of high electromagnetic fields, it is possible that the USB cable be slightly distorted. Power Consumption (North America) Printing: 9.17 W Sleep: 4.19 W Off: 0.28 W Power Supply Model Number (North America) HP Part # 0957-2287, 100-240 Vac (±10%) 50/60 Hz ...
...) in length PictBridge: Using the camera port Motion JPEG Quicktime MPEG-1 Margins Top 0.0 mm (0.0 inches) ; Bottom 0.0 mm (0.0 inches) ; Media Types HP Advanced Photo Paper (recommended) Cards (index, A6, L-size) Environmental Specifications: In the presence of 10 x 30 cm (4 x 12 inches) photo paper ...) per sheet 10 sheets of high electromagnetic fields, it is possible that the USB cable be slightly distorted. Power Consumption (North America) Printing: 9.17 W Sleep: 4.19 W Off: 0.28 W Power Supply Model Number (North America) HP Part # 0957-2287, 100-240 Vac (±10%) 50/60 Hz ...
User Guide
Page 95
... desktop. Double-click the installer icon in the box with a USB cable. 2. NOTE: Windows XP or Vista or Mac OS X v10.4 or v10.5. Follow the steps for printing from your computer. Double-click the HP A640 CD icon on your computer with the printer, so you might ...need to purchase it separately. NOTE: The USB 2.0 cable required for your computer. b. Mac users a. To install the software 1. Software installation Software installation 93 For Windows Vista 64-bit systems: Please download the software from the HP support website at www.hp.com/support. Make sure the printer is ...
... desktop. Double-click the installer icon in the box with a USB cable. 2. NOTE: Windows XP or Vista or Mac OS X v10.4 or v10.5. Follow the steps for printing from your computer. Double-click the HP A640 CD icon on your computer with the printer, so you might ...need to purchase it separately. NOTE: The USB 2.0 cable required for your computer. b. Mac users a. To install the software 1. Software installation Software installation 93 For Windows Vista 64-bit systems: Please download the software from the HP support website at www.hp.com/support. Make sure the printer is ...